Book picks similar to
The Relationship Economy: Building Stronger Customer Connections in the Digital Age by John R. DiJulius
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Women Don't Ask: Negotiation and the Gender Divide
Linda Babcock - 2003
The women just don't ask. It turns out that whether they want higher salaries or more help at home, women often find it hard to ask. Sometimes they don't know that change is possible--they don't know that they can ask. Sometimes they fear that asking may damage a relationship. And sometimes they don't ask because they've learned that society can react badly to women asserting their own needs and desires.By looking at the barriers holding women back and the social forces constraining them, Women Don't Ask shows women how to reframe their interactions and more accurately evaluate their opportunities. It teaches them how to ask for what they want in ways that feel comfortable and possible, taking into account the impact of asking on their relationships. And it teaches all of us how to recognize the ways in which our institutions, child-rearing practices, and unspoken assumptions perpetuate inequalities--inequalities that are not only fundamentally unfair but also inefficient and economically unsound.With women's progress toward full economic and social equality stalled, women's lives becoming increasingly complex, and the structures of businesses changing, the ability to negotiate is no longer a luxury but a necessity. Drawing on research in psychology, sociology, economics, and organizational behavior as well as dozens of interviews with men and women from all walks of life, Women Don't Ask is the first book to identify the dramatic difference between men and women in their propensity to negotiate for what they want. It tells women how to ask, and why they should.
The Trying Game: Get Through Fertility Treatment and Get Pregnant Without Losing Your Mind
Amy Klein - 2020
There are so many ways to be Not Pregnant: You can be young, old, partnered, or unpartnered. Maybe you have endometriosis. Maybe you don’t have enough eggs or your partner doesn’t have enough sperm. Or maybe there’s nothing wrong except you’re Just. Not. Pregnant. Amy Klein has been there. Faced with fertility obstacles, she quickly became an expert. After nine rounds of IVF, four miscarriages, three acupuncturists, two rabbis, and one reproductive immunologist, she finally became a mother. And she wrote about it all for the New York Times Motherlode blog in her “Fertility Diary” column. Now, Amy has written the book she wishes she’d had when she was trying to get pregnant. With advice from medical experts as well as real women, she outlines your options every step of the way, from questions you should ask to advice on getting your mother-in-law to mind her own beeswax. In this comprehensive road map to infertility, you’ll find topics such as: • whether to freeze your eggs • finding (and affording) a clinic • what to expect during your first IVF cycle • baby envy—aka it’s okay to skip your friend’s shower • whether the alternative route—acupuncture, herbs, supplements—is for you • helpful tips, charts, and more! Empowering, compassionate, and down-to-earth, The Trying Game will show you what to expect when you’re not expecting with heart and humanity when you need it the most.
Relentless: How a Massive Stroke Changed My Life for the Better
Ted W. Baxter - 2018
Baxter was at the top of his game. He was a successful, globe-trotting businessman with a resume that would impress the best of the best. In peak physical condition, Ted worked out nearly every day of the week. And then, on April 15, 2005, all that came to an end. He had a massive ischemic stroke. Doctors feared he wouldn’t make it. But that’s not what happened . . . In Relentless, Ted W. Baxter describes his remarkable recovery from a massive stroke. He’s walking again. He’s talking again. He moves through life almost as easily as he did before the stroke, only now, his life is better. He’s learned that having a successful career is maybe not the most important thing. He’s learned to appreciate life more and that he wants to help people, and that’s what he does. He gives back. Readers of Relentless will be inspired by Ted’s incredible journey of determination and recovery. This is a wonderful resource for stroke survivors, caregivers, and their loved ones, but it is also an inspiring and motivating read for anyone who is facing struggles in their own life
Yes!: 50 Scientifically Proven Ways to Be Persuasive
Noah J. Goldstein - 2008
But what makes people say yes to our requests? Persuasion is not only an art, it is also a science, and researchers who study it have uncovered a series of hidden rules for moving people in your direction. Based on more than sixty years of research into the psychology of persuasion, Yes! reveals fifty simple but remarkably effective strategies that will make you much more persuasive at work and in your personal life, too.Cowritten by the world's most quoted expert on influence, Professor Robert Cialdini, Yes! presents dozens of surprising discoveries from the science of persuasion in short, enjoyable, and insightful chapters that you can apply immediately to become a more effective persuader. Why did a sign pointing out the problem of vandalism in the Petrified Forest National Park actually increase the theft of pieces of petrified wood? Why did sales of jam multiply tenfold when consumers were offered many fewer flavors? Why did people prefer a Mercedes immediately after giving reasons why they prefer a BMW? What simple message on cards left in hotel rooms greatly increased the number of people who behaved in environmentally friendly ways?Often counterintuitive, the findings presented in Yes! will steer you away from common pitfalls while empowering you with little-known but proven wisdom.Whether you are in advertising, marketing, management, or sales, or just curious about how to be more influential in everyday life, Yes! shows how making small, scientifically proven changes to your approach can have a dramatic effect on your persuasive powers.
Digital Body Language: How to Build Trust and Connection, No Matter the Distance
Erica Dhawan - 2021
Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible -- or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.
Thanks for the Feedback: The Science and Art of Receiving Feedback Well
Douglas Stone - 2014
Bosses, colleagues, customers—but also family, friends, and in-laws—they all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development—but we dread it and often dismiss it.That’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we’ve got it backwards and show us why the smart money is on educating receivers— in the workplace and in personal relationships as well.Coauthors of the international bestseller Difficult Conversations, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education.
Dare to Lead
Brené Brown - 2018
Now, based on new research conducted with leaders, change makers and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Leadership is not about titles, status and power over people. Leaders are people who hold themselves accountable for recognising the potential in people and ideas, and developing that potential. This is a book for everyone who is ready to choose courage over comfort, make a difference and lead.When we dare to lead, we don't pretend to have the right answers; we stay curious and ask the right questions. We don't see power as finite and hoard it; we know that power becomes infinite when we share it and work to align authority and accountability. We don't avoid difficult conversations and situations; we lean into the vulnerability that’s necessary to do good work.But daring leadership in a culture that's defined by scarcity, fear and uncertainty requires building courage skills, which are uniquely human. The irony is that we're choosing not to invest in developing the hearts and minds of leaders at the same time we're scrambling to figure out what we have to offer that machines can't do better and faster. What can we do better? Empathy, connection and courage to start.Brené Brown spent the past two decades researching the emotions that give meaning to our lives. Over the past seven years, she found that leaders in organisations ranging from small entrepreneurial start-ups and family-owned businesses to non-profits, civic organisations and Fortune 50 companies, are asking the same questions:How do you cultivate braver, more daring leaders? And, how do you embed the value of courage in your culture?Dare to Lead answers these questions and gives us actionable strategies and real examples from her new research-based, courage-building programme.Brené writes, ‘One of the most important findings of my career is that courage can be taught, developed and measured. Courage is a collection of four skill sets supported by twenty-eight behaviours. All it requires is a commitment to doing bold work, having tough conversations and showing up with our whole hearts. Easy? No. Choosing courage over comfort is not easy. Worth it? Always. We want to be brave with our lives and work. It's why we're here.’
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
Joseph A. Michelli - 2006
Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time. The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's most admired companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the partners -and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today. For anyone who wants to learn from the best-and be the best-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas.
Unlocking the Magic of Facilitation: 11 Key Concepts You Didn't Know You Didn't Know
Sam Killermann - 2016
As an educator and facilitator, this book gives me a framework to understand my own facilitation style, and ways that I can continue to improve."""- Ava Holliday, Founding Partner of the Avarna Group"Have you ever been in a training and marveled at how quickly the time flew by? Genuinely enjoyed a meeting you were expecting to dread? Learned something powerful about a topic you thought wouldn't engage you? Experienced an intimate, vulnerable, transformative moment with a group of total strangers?Then you've witnessed the magic of facilitation.Like all magic tricks though they seem to defy reason when you're spectating for the first time once the secrets of facilitation are unveiled to you, you'll look back with a bland obviousness. "Of course that's how it's done."In this book, co-authors and social justice facilitators Sam Killermann and Meg Bolger teach you how to perform the favorite tricks they keep up their sleeve. It's the learning they've accumulated from thousands of hours of facilitating, debriefing, challenging, and failing; it's the lessons from their mentors, channeled through their experience; it's the magician's secrets, revealed to the public, because it's about time folks have the privilege of looking behind the curtain of facilitation and thinking of course that's how it's done.
Think Like a Freak
Steven D. Levitt - 2014
Then came SuperFreakonomics, a documentary film, an award-winning podcast, and more.Now, with Think Like a Freak, Steven D. Levitt and Stephen J. Dubner have written their most revolutionary book yet. With their trademark blend of captivating storytelling and unconventional analysis, they take us inside their thought process and teach us all to think a bit more productively, more creatively, more rationally—to think, that is, like a Freak.Levitt and Dubner offer a blueprint for an entirely new way to solve problems, whether your interest lies in minor lifehacks or major global reforms. As always, no topic is off-limits. They range from business to philanthropy to sports to politics, all with the goal of retraining your brain. Along the way, you’ll learn the secrets of a Japanese hot-dog-eating champion, the reason an Australian doctor swallowed a batch of dangerous bacteria, and why Nigerian e-mail scammers make a point of saying they’re from Nigeria.Some of the steps toward thinking like a Freak:First, put away your moral compass—because it’s hard to see a problem clearly if you’ve already decided what to do about it.Learn to say “I don’t know”—for until you can admit what you don’t yet know, it’s virtually impossible to learn what you need to.Think like a child—because you’ll come up with better ideas and ask better questions.Take a master class in incentives—because for better or worse, incentives rule our world.Learn to persuade people who don’t want to be persuaded—because being right is rarely enough to carry the day.Learn to appreciate the upside of quitting—because you can’t solve tomorrow’s problem if you aren’t willing to abandon today’s dud.Levitt and Dubner plainly see the world like no one else. Now you can too. Never before have such iconoclastic thinkers been so revealing—and so much fun to read.
How I Built This: The Unexpected Paths to Success from the World’s Most Inspiring Entrepreneurs
Guy Raz - 2020
Great ideas often come from a simple spark: A soccer player on the New Zealand national team notices all the unused wool his country produces and figures out a way to turn them into shoes (Allbirds). A former Buddhist monk decides the very best way to spread his mindfulness teachings is by launching an app (Headspace). A sandwich cart vendor finds a way to reuse leftover pita bread and turns it into a multimillion-dollar business (Stacy’s Pita Chips). Award-winning journalist and NPR host Guy Raz has interviewed more than 200 highly successful entrepreneurs to uncover amazing true stories like these. In How I Built This, he shares tips for every entrepreneur’s journey: from the early days of formulating your idea, to raising money and recruiting employees, to fending off competitors, to finally paying yourself a real salary. This is a must-read for anyone who has ever dreamed of starting their own business or wondered how trailblazing entrepreneurs made their own dreams a reality.
How to Handle a Narcissist: Understanding and Dealing with a Range of Narcissistic Personalities (Narcissism Books)
Theresa Jackson - 2017
This personalized, sympathetic approach to narcissism combines leading expert opinions with real-life stories and practical advice. Research findings will show you what works when handling real narcissists at various points on the narcissistic spectrum, rather than only those who have a personality disorder. Most of us show some degree of self-enhancing tendencies, but as we move up the narcissistic scale towards extreme narcissism, behaviors and characteristics start to harm not only the individual but people around them. Whether the narcissistic person in your life is your partner, family member, friend or coworker, this book will help you to understand what you need to do to regain control of your boundaries, and guide the relationship in whichever direction is best for yourself and others. Narcissists can make our lives hellish, but by understanding them and then following a few simple steps we can take back control of our boundaries and empower ourselves when dealing with these unavoidable personalities! Here Is A Preview of What You’ll Learn… Learn how to identify and differentiate between healthy and extreme narcissism, and determine how the narcissist in your life ranks for both Discover how narcissism can be considered a dependence on narcissistic supply, mirroring a dependence on alcohol or other drugs Find out what the narcissist wants from you Discover practical research-based methods to making life easier with the narcissist Read about other people's experiences with narcissists, and what they subsequently learnt Download your copy today! Take the first step towards freedom and peace of mind today and download this book for a limited time price of only $2.99! Download your copy of "How to Handle a Narcissist" to learn real, valuable and helpful tips to influence a narcissist and start seeing things improve in a matter of days. Check Out What Others Are Saying… "This book was really easy to read and avoided the blame, shame and label rhetoric that you see when you read about narcissists. I found it really useful to see the narcissist in my life as more of a person and why they were being so difficult. Then I could handle them from a much calmer place. Really helpful" - S. Goldberg "I bought this to help me decide what to do about my narcissistic mother. I'm going to give the techniques a try and see if we can have something of a relationship, really hoping they work" - M. Winston
To Date a Man, You Must Understand a Man: The Keys to Catch a Great Guy (Relationship and Dating Advice for Women Book 7)
Gregg Michaelsen - 2014
This book will strip a man of his power and render him helpless UNTIL you have gained what you desire through his actions. And then, and ONLY then, will we "power him up" again.Hi I'm Gregg. I'm a top dating coach out of Boston and this is what I am offering you: Buy this book and there is a good chance you can talk privately with me
How many Authors offer this?
Everyone's story is unique. You are unique. Men are unique. But your situation is not. I have seen it and fixed it a thousand times. So if we can talk directly, we can improve your situation.This is what I do: I take as many emails as I can during my week. So it's possible I can talk with you directly. But please, don't beat me up if I can't get to you or I arrive too late. My email is at the back of this book. I enjoy working with my readers and my reviews prove this.
This book is your core read to understand how we think, my other top dating books are your tools, and I am your confidence builder.
In Section 1, We Learn His Blueprint:
The conveyer belt to manhood (The influences of our upbringing)
How men love in different ways and how these affect YOU
How men determine a keeper
The 3 things men require (they are not what you think)
The 5 mistakes women often make and don't realize it (this alone will change your life)
Doesn't it drive you nuts how a man will show his soft underbelly to his male friends? He won't show you crap when it comes to his emotions but he spills his feelings to his buds. This is the contempt that many men hold over women. I will teach you "Man Mode" to counter this contempt. Man mode is how you communicate to a man just like his friends do. It's simple, MAGICAL, and he won't even know you are doing it! In Section 2, I Teach:
How and why you need to control your emotions
Man Mode
How to become a higher woman of value (experiences-the more the better)
Baggage handling (both his and yours)
My formula for attraction (complete this first, then find a guy)
Confidence building done my way (You have never heard of this trick!)
Some men are just idiots and should be DUMPED
Power dating and why you need to do this
Is he the one? And the plan to test him (this is fun)
Ladies, DO NOT PASS UP THIS BOOK! Hit the buy right now button in the upper right and let's get to work.Read the sequel to this book! Manimals! Understanding Different Types of Men and How to Date Them It's powerful, funny, and interactive.
Red Blood, Yellow Skin: A Young Girl's Survival in War-Torn Vietnam
Linda L.T. Baer - 2015
Linda Baer was born Nguyen Thi Loan, in the village of Tao Xa, Thai Binh Province, in North Vietnam in 1947. When she was four years old, the Viet Minh attacked her village and killed her father, leaving Loan and her mother to fend for themselves. Seeking escape from impoverishment, her mother married a rich and dominating widower who was cruel to his free-spirited and mischievous stepdaughter. Loan found solace in the company of animals and insects and escaped into the branches of trees. In 1954, her family chose to relocate to South Vietnam, rather than live under the yoke of communist North Vietnam. When Loan was thirteen, she ran away to Saigon to flee the cruelty of her stepfather and worked at menial jobs to help her family. At seventeen, she was introduced to bars, nightclubs, and Saigon Tea. At eighteen, she dated and lived with a young American airman.Two months after their baby was born, the airman returned to America, and Loan never heard from him again. She raised their son by herself. However, time healed her heart, and she eventually found true love in a young air force officer, whom she married and accompanied to America in 1971. Red Blood, Yellow Skin is a story of romance, culture, traditions, and family. It describes the pain, struggle, despair, and violence as Loan lived it. The story is hers, but it is also an account of Vietnam of those who were uprooted, displaced, brutalized, and left homeless. It is about this struggle to survive and her extraordinary triumph over adversity that Baer writes. Linda Baer was born Nguyen Thi Loan, in a small village in North Vietnam. Her family relocated to South Vietnam in 1954. She spent most of her youth in Saigon, where she met her husband. She followed him to America in 1971 and became an American citizen in 1973. She currently resides in Charleston, South Carolina, where she is a successful businesswoman.
A Spy With Scruples
Gary Dickson - 2020
. . or when all else fails, try blackmail. In July of 1964, after marrying in Paris, Desirée and Scott Stoddard are honeymooning in the South of France when their idyll is interrupted by a notice from Scott’s draft board advising him that his status is being reviewed. Desirée, the former French countess who is already three months pregnant, doesn’t understand why her new husband, an American, must traipse off to some military base in Germany to be tested. Scott’s remarkable scores on the tests attract the attention of the CIA, and Scott, much to his dismay, becomes part of their world of intrigue and deceit. How can he get back to the life that he and Desirée had envisioned? When all else fails, blackmail is the answer.A Spy with Scruples plunges readers into the complicated political world of Cold War Europe. From neutral Switzerland to the aristocratic salons of Paris to bombed-out Berlin, Scott ingratiates some and offends more. But he has a plan.