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If I Understood You, Would I Have This Look on My Face?: My Adventures in the Art and Science of Relating and Communicating
Alan Alda - 2017
With his trademark humor and frankness, Alan Alda explains what makes the out-of-the-box techniques he developed after his years as the host of Scientific American Frontiers so effective. This book reveals what it means to be a true communicator, and how we can communicate better, in every aspect of our lives—with our friends, lovers, and families, with our doctors, in business settings, and beyond.
Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone
Shep Hyken - 2017
In fact, amazement is a habit that anyone can master--and Shep Hyken knows the tricks to making it your own.In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including:
Showing up ready to amazing
Being proactive
Craving feedback
Taking responsibility
Embracing authenticity
Focusing on excellence
Turning misery into magic
Once you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.
It's All Politics: Winning in a World Where Hard Work and Talent Aren't Enough
Kathleen Kelley Reardon - 2005
You cannot afford to be apolitical at work if you have any aspirations for advancement. The only way to avoid politics is to avoid people—by finding an out-of-the-way corner where you can do your job. Of course, it’s the same job you’ll likely be doing for the rest of your career.In any job, when you reach a certain level of technical competence, politics is what makes all the difference with regard to success. At that point, it is indeed all politics. Everyday brilliant people take a backseat to their politically adept colleagues by failing to win crucial support for their ideas. Sometimes politics involves going around or bending rules, but more typically it’s about positioning your ideas in a favorable light, and knowing what to say, and how and when to say it.…Keep in mind that people benefit from perpetuating the image of politics as something you either know or you don’t. Ignore them. Political acumen is largely learned from observation. And then it’s a matter of practice, practice, practice. When a journalist suggested that golfing great Gary Player was very lucky, he replied: “It’s funny, but the more I practice, the luckier I get.” The same is true of politics.An indispensable guide to mastering the ins and outs of office politics—the single most important factor in getting ahead in your careerAs management professor and consultant Kathleen Reardon explains in her new book, It's All Politics, talent and hard work alone will not get you to the top. What separates the winners from the losers in corporate life is politics.As Reardon explains, the most talented and accomplished employees often take a backseat to their politically adept coworkers, losing ground in the race to get ahead—sometimes even losing their jobs. Why? Because they’ve failed to manage the important relationships with the people who can best reward their creativity and intelligence. To determine whether you need a crash course in Office Politics 101, ask yourself the following questions:Do I get credit for my ideas?Do I know how to deal with a difficult colleague?Do I get the plum assignments?Do I have a mentor?Do I say no gracefully and pick my battles wisely?Am I in the loop?Reardon has interviewed hundreds of employees, from successful veterans to aspiring hopefuls, examining why some people who work hard and effectively at their jobs fall behind, while those who are adept at “reading the office tea leaves” forge ahead. Being politically savvy doesn’t mean being unethical or devious. At heart, it’s about listening to and relating to others, and making choices that advance everyone’s goals. Like it or not, when it comes to work, it’s all politics. And politics is all about knowing what to say, when to say it, and who to say it to.
Beautiful Bodies: A Memoir
Kimberly Rae Miller - 2017
And trying. And trying some more. She's been at it since she was four years old, when Sesame Street inspired her to go on her first diet. Postcollege, after a brief stint as a diet-pill model, she became a health-and-fitness writer and editor working on celebrities' bestselling bios—sugarcoating the trials and tribulations celebs endure to stay thin. Needless to say, Kim has spent her life in pursuit of the ideal body.But what is the ideal body? Knowing she's far from alone in this struggle, Kim sets out to find the objective definition of this seemingly unattainable level of perfection. While on a fascinating and hilarious journey through time that takes her from obese Paleolithic cavewomen, to the bland menus that Drs. Graham and Kellogg prescribed to promote good morals in addition to good health, to the binge-drinking-prone regimen that caused William the Conqueror's body to explode at his own funeral, Kim ends up discovering a lot about her relationship with her own body.Warm, funny, and brutally honest, Beautiful Bodies is a blend of memoir and social history that will speak to anyone who's ever been caught in a power struggle with his or her own body—in other words, just about everyone.
The Leadership Gap: What Gets Between You and Your Greatness
Lolly Daskal - 2017
She's witnessed many highly driven, overachieving leaders rise to prominence fueled by well-honed skill sets, only to falter when the shadow sides of the same skills emerge.Now Daskal reveals her proven system, which leaders at any level can apply to dramatically improve their results. It begins with identifying your distinctive leadership archetype and recognizing its shadow:■ The Rebel, driven by confidence, becomes the Imposter, plagued by self-doubt.■ The Explorer, fueled by intuition, becomes the Exploiter, master of manipulation.■ The Truth Teller, who embraces candor, becomes the Deceiver, who creates suspicion.■ The Hero, embodying courage, becomes the Bystander, an outright coward.■ The Inventor, brimming with integrity, becomes the Destroyer, who is morally corrupt.■ The Navigator, trusts and is trusted, becomes the Fixer, endlessly arrogant.■ The Knight, for whom loyalty is everything, becomes the Mercenary, who is perpetually self-serving.Using psychology, philosophy, and her own experience, Daskal offers a breakthrough perspective on leadership. She'll take you inside some of the most cloistered boardrooms, let you in on deeply personal conversations with industry leaders, and introduce you to luminaries who've changed the world. Her insights will help you rethink everything you know to become the leader you truly want to be.
How to Look Elegant Every Day!: Colors, Makeup, Clothing, Skin & Hair, Posture and More
Virginia Lia - 2016
This book will show you that you do not have to be born with a silver spoon, come from royalty, become a celebrity or date the richest guy in the world to become elegant. The book contains practical tips and tricks on how to achieve elegance without the need for stylists, a walk-in closet and all the fancy things we think we need to be elegant. It will help you understand what works for you, what will feel good for you and what is suitable for the different roles that you play in life.
Adapt: Why Success Always Starts with Failure
Tim Harford - 2011
People can use economics and they can use statistics and numbers to get at the truth and there is a real appetite for doing so. This is such a BBC thing to say--there’s almost a public service mission to be fulfilled in educating people about economics. When I wrote The Undercover Economist, it was all about my pure enthusiasm for the subject; the book is full of stuff I wanted to say and that is always the thing with the books: they are always such fun to write. Do you think that people these days are generally more economically literate? People are now aware of economics for various reasons. There are the problems with the economy--there is always more interest in economics when it is all going wrong. Where is the border line in your new book between economics and sociology? I don’t draw a border line, and particularly not with the new book. The Undercover Economist was basically all the cool economics I could think of and The Logic of Life was me investigating a particular part of economics. All of the references in The Logic of Life were academic economics papers that I had related--and hopefully made more fun. This new book, Adapt, is very different. I have started by asking what is wrong with the world, what needs fixing, how does it work--and if economics can tell us something about that (which it can) then I have used it. And if economics is not the tool that you need--if you need to turn to sociology or engineering or biology or psychology--I have, in fact, turned to all of them in this book. If that’s what you need, then that’s where I have gone. So I have written this book in a different way: I started with a problem and tried to figure out how to solve it. What specific subjects do you tackle? To be a bit more specific, the book is about how difficult problems get solved and I look at quick change; the banking crisis; poverty; innovation, as I think there is an innovation slow-down; and the war in Iraq. Also, I look at both problems in business and in everyday life. Those are the big problems that I look at--and my conclusion is that these sorts of problems only ever get solved by trial and error, so when they are being solved, they are being solved through experimentation, which is often a bottom-up process. When they are not being solved it is because we are not willing to experiment, or to use trial and error. Do you think companies will change to be much more experimental, with more decisions placed in the hands of employees? I don’t think that is necessarily a trend, and the reason is that the market itself is highly experimental, so if your company isn’t experimental it may just happen to have a really great, successful idea--and that’s fine; if it doesn’t, it will go bankrupt. But that said, it is very interesting to look at the range of companies who have got very into experimentation--they range from the key-cutting chain Timpson’s to Google; you can’t get more different than those two firms, but actually the language is very similar; the recruitment policies are similar; the way the employees get paid is similar. The “strap line” of the book is that “Success always starts with failure.” You are a successful author… so what was the failure that set you up for success? I was working on a book before The Undercover Economist… it was going to be a sort of Adrian Mole/Bridget Jones’ Diary-styled fictional comedy, in which the hero was this economist and through the hilarious things that happened to him, all these economic principles would be explained--which is a great idea--but the trouble is that I am not actually funny. Another example would be my first job as a management consultant… and I was a terrible management consultant. I crashed out after a few months. Much better that, than to stick with the job for two or three years-- a lot of people say you have got to do that to “show your commitment.” Taking the job was a mistake--why would I need to show my commitment to a mistake? Better to realise you made a mistake, stop and do something else, which I did. That idea that “failure breeds success” is central to most entrepreneurs. Do you think we need more of it in the UK? I think that the real problem is not failure rates in business; the problem is failure rates in politics. We need a much higher failure rate in politics. What actually happens is politicians--and this is true of all political parties--have got some project and they’ll say, “Right, we are going to do this thing,” and it is quite likely that idea is a bad idea--because most ideas fail; the world is complicated and while I don’t have the numbers for this, most ideas are, as it turns out, not good ideas. But they never collect the data, or whatever it is they need to measure, to find out where their idea is failing. So they have this bad idea, roll this bad idea out and the bad idea sticks, costs the country hundreds, millions, or billions of pounds, and then the bad idea is finally reversed by the next party on purely ideological grounds and you never find out whether it really worked or not. So we have this very, very low willingness to collect the data that would be necessary to demonstrate failure, which is the bit we actually need. To give a brief example: Ken Livingstone, as Mayor of London, came along and introduced these long, bendy buses. Boris Johnson came along and said, “If you elect me, I am going to get rid of those big bendy buses and replace them with double-decker buses.” He was elected and he did it, so… which one of them is right? I don’t know. I mean, isn’t that crazy? I know democracy is a wonderful thing and we voted for Ken Livingstone and we voted for Boris Johnson, but it would be nice to actually have the data on passenger injury rates, how quickly people can get on and off these buses, whether disabled people are using these buses… the sort of basic evidence you would want to collect. Based on that, are you a supporter of David Cameron’s “Big Society”, which in a sense favours local experimentation over central government planning? Well, I have some sympathy for the idea of local experimentation, but what worries me is that we have to have some mechanism that is going to tell you what is working and what is not--and there is no proposal for that. Cameron’s Tories seem to have the view that ‘if it is local then it will work.’ In my book, I have all kinds of interesting case studies of situations where localism really would have worked incredibly well, as in, say, the US Army in Iraq. But I have also got examples of where localism did not work well at all--such as a corruption-fighting drive in Indonesia. Is the new book, Adapt, your movement away from economic rationalist to management guru? Are you going to cast your eye over bigger problems? The two changes in Adapt are that I have tried to start with the problem, rather than saying, “I have got a hammer--I’m going to look for a nail.” I started with a nail and said, “Ok, look, I need to get this hammered in.” So I have started with the problem and then looked anywhere for solutions. And the second thing is that I have tried to do is write with more of a narrative. This is not a Malcolm Gladwell book, but I really admire the way that people like Gladwell get quite complex ideas across because they get you interested in the story; that is something that I have tried to do more of here. I am not too worried about it, because I know that I am never going to turn into Malcolm Gladwell--I am always going to be Tim Harford--but it doesn’t hurt to nudge in a certain direction. On Amazon, we recommend new book ideas to people: “If you like Tim Harford you may like…”, but what does Tim Harford also like? I read a lot of books, mostly non-fiction and in two categories: people who I think write a lot better than I do, and people who think about economics more deeply than I do. In the first category I am reading people like Michael Lewis, Kathryn Schulz (I loved her first book, Being Wrong), Malcolm Gladwell and Alain de Botton. In the second category, I read lots of technical economics books, but I enjoy Steven Landsburg, Edward Glaeser (who has a book out now which looks good), Bill Easterly… I don’t necessarily agree with all of these people! When I am not reading non-fiction, I am reading comic books or 1980s fantasy authors like Jack Vance.
The Power of Your Leadership: Making a Difference with Others
John C. Maxwell - 2017
Maxwell, #1 New York Times bestselling author, shows you how to shift from success to significance by leading with passion and purpose in a compact new book derived from his previous title, Intentional Living.We all want to live a life that matters. But what is true significance? How do we define it, and how do we achieve it? In The Power of Your Leadership, Maxwell demonstrates what can come from combining personal passion and leadership in a way that goes beyond mere success. By finding like-minded people and putting them first, you can make a difference in their lives and create a united effort that leaves a lasting positive impact. Learn how to attract people to your cause, articulate your vision, and add value from your sweet spot. Using his personal story of how he became one of the most recognized leadership experts in the world, John Maxwell shows you how to lead others according to your own purpose and create a lasting legacy.
The Anxiety Code: Deciphering the Purposes of Neurotic Anxiety
Roger Di Pietro - 2014
It offers a textbook-level depth of exploration with easy-to-understand examples and encouraging dialogue. Just as many biological symptoms (e.g., pain, fever, sweating) serve various functions, the book investigates an intriguing question: What if anxiety symptoms aren't merely the effect of some cause, but also personality-based and purposeful means to achieve goals?
The Buddha and the Bee: Biking through America's Forgotten Roadways on a Journey of Discovery
Cory Mortensen - 2020
but this is NOT a typical blah-blah-blah memoirPlanning is for sissies. A solo bike ride across the country will be filled with sunshine, lollipops, rainbows, and 80 degree temps every day, right? Not so much. The Great Plains, Rocky Mountains, an alkaline desert, and the Sierra Nevadas lay miles and days ahead. Disappointment with unrealized potential, and the thirst for what’s next drew farther away in the rotating wide-angle shockproof convex rear-view mirror.I will ride my bike down a never-ending ribbon of asphalt wearing a backpack.Cory Mortensen began his bike ride across the United States from Chaska, Minnesota, to Truckee, California, without a route, a timeline, or proper equipment. Along the way, he gained more than technical skills required for a ride that would test every fiber of his physical being and mental toughness. Ride along as he meets “unusual” characters, dangerous animals, and sweet little old ladies with a serious vendetta for strangers in their town.Humor ■ Insight ■ Adventure ■ Gratitude ■ PeaceFrom long stretches of road ending in a vanishing point at the distant horizon, to stunning vistas, terrifying close calls, grueling conditions, failed equipment, and joyous milestones he stayed the course and gained an appreciation for the beauty of the land, the genius of engineering and marvel of nature.
The Life-Saving Divorce: Hope for People Leaving Destructive Relationships
Gretchen Baskerville - 2020
Really.Are you in a destructive marriage? One of emotional, physical, or verbal abuse? Infidelity? Neglect?If yes, you know you need to escape, but you’re probably worried about going against God’s will. I have good news for you. You might need to divorce to save your life and sanity. And God is right beside you.In The Life-Saving Divorce You’ll Learn:- How to know if you should stay or if you should go.- The four key Bible verses that support divorce for infidelity, neglect, and physical and/or emotional abuse.- Twenty-seven myths about divorce that aren’t true for many Christians.- Why a divorce is likely the absolute best thing for your children.- How to deal with friends and family who disapprove of divorce.- How to find safe friends and churches after a divorce.If you need a Life-Saving Divorce, there is hope for you, your faith, and your kids!“Gretchen is giving freedom for captives. She helped me think deeply about deeply held wrong ideas related to divorce!”—Pastor Neil Schori, pastor at The Edge Church, key witness in the Drew Peterson murder case“When I think of Gretchen, I think of the words: Needed, truth-telling, hope. She filled in the data and research behind the things I knew by experience, both personally and from others I know. There is so much bad Christian advice that doesn’t acknowledge destructive marriage and abuse, this truth is so needed in the world.” — Jodi Pompa, Twitter“Necessary, overdue, comforting. Gretchen helped me realize so many people are struggling with false guilt over this issue.” —Rachel Ramer“Sympathetic, liberating, rational. She helped me not feel the pressure of having to sustain a marriage on my own and [helped me understand] that divorce is a valid option instead of continually being made to feel less than or staying with someone who doesn’t want to stay with you.” —Jeffrey Lewis“Refreshing, eye- opening, life-changing. She helped me get rid of the guilt I felt for divorcing my abusive husband.” — Sarah Smith“She’s an advocate, empowerer, and strong. She helps release shame for being a divorced Christian woman.” —Sandi Moore“Gretchen is supportive, unapologetic, and confirming. She helped me understand I am not alone in my divorce walk. That the Christian community need not vilify already damaged spouses who have to seek divorce.” —Holli Lewis
Work It: Secrets for Success from the Boldest Women in Business
Carrie Kerpen - 2018
Packed with actionable tips and stories from the likes of Sheryl Sandberg, Aliza Licht, and Reshma Saujani, this inspiring book reveals their counterintuitive secrets for success, including: - How and when to say "no" - whether it's a dream job that just isn't the right cultural fit or a low salary proposal, as well as when to say "yes"- How to make your career work for you and your family rather than the other way around- How to develop your own FAB PAB (Fabulous Personal Advisory Board) - a support network of women - rather than work with a single mentor- The importance of talking openly about money - from job offer negotiations and cash flow management, to fundraising venture capital dollarsWith advice on everything from mastering social media to navigating office politics and the seemingly impossible work/life balance, Work It arms every woman with the courage and skills to achieve success and happiness on her terms.
Nice Girls Don't Get the Corner Office: 101 Unconscious Mistakes Women Make That Sabotage Their Careers
Lois P. Frankel - 2004
Although you may not be aware of it, girlish behaviors such as these are sabotaging your career!Dr. Lois Frankel reveals why some women roar ahead in their careers while others stagnate. She's spotted a unique set of behaviors--101 in all--that women learn in girlhood that sabotage them as adults. Now, in this groudbreaking guide, she helps you eliminate these unconscious mistakes that could be holding you back--and offers invaluable coaching tips you can easily incorporate into your social and business skills. If you recognize and change the behaviors that say "girl" not "woman", the results will pay off in carrer opportunites you never thought possible--and in an image that identifies you as someone with the power and know-how to occupy the corner office.
Upstream: The Quest to Solve Problems Before They Happen
Dan Heath - 2020
We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems ... [This book] probes the psychological forces that push us downstream--including 'problem blindness,' which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored ... victories by switching to an upstream mindset.
Think Again: The Power of Knowing What You Don't Know
Adam M. Grant - 2021
Evidence has shown that creative geniuses are not attached to one identity, but constantly willing to rethink their stances and that leaders who admit they don't know something and seek critical feedback lead more productive and innovative teams.New evidence shows us that as a mindset and a skilllset, rethinking can be taught and Grant explains how to develop the necessary qualities to do it. Section 1 explores why we struggle to think again and how we can learn to do it as individuals, arguing that 'grit' alone can actually be counterproductive. Section 2 discusses how we can help others think again through learning about 'argument literacy'. And the final section 3 looks at how schools, businesses and governments fall short in building cultures that encourage rethinking.In the end, learning to rethink may be the secret skill to give you the edge in a world changing faster than ever.