The 24-Carrot Manager


Adrian Gostick - 2002
    Providing strategies and solutions for the managers of today, this book offers answers for improving employee commitment and profitability by strategically acknowledging employee effort. How is it done? The deceptively simply answer: with carrots.

Building Successful Communities of Practice


Emily Webber - 2016
    Employees who don't feel supported at work don't stay around for long - or if they do, they quickly become unmotivated and unhappy. At a time when organisational structures are flattening and workforces are increasingly fluid, supporting and connecting people is more important than ever. This is where organisational communities of practice come in. Communities of practice have many valuable benefits. They include accelerating professional development; breaking down organisational silos; enabling knowledge sharing and management; building better practice; helping to hire and retain staff; and making people happier. In this book, Emily Webber shares her learning from personal experiences of building successful communities of practice within organisations. And along the way, she gives practical guidance on creating your own.

How to Say Anything to Anyone: A Guide to Building Business Relationships That Really Work


Shari Harley - 2013
    It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback. Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won’t improve without skills and effort.The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback.In How to Say Anything to Anyone, you'll learn how to:- ask for what you want at work- improve communication skills- strengthen all types of working relationships - reduce the gossip and drama in your office - tell people when you’re frustrated and have difficult conversations in a way that resonates - take action on your ideas and feelings- get honest positive feedback and constructive feedback on your performanceHarley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.

Dalai Lama on What Matters Most: Conversations on Anger, Compassion, and Action


Noriyuki Ueda - 2013
    This little book is the result. In it are some surprising truths and commonsense wisdom."The attachment that seeks what is good is worthwhile. Seeking enlightenment is a kind of attachment that we should keep, as is the desire for an unbiased heart.""Anger that is motivated by compassion or a desire to correct social injustice, and does not seek to harm anyone, is a good anger worth having.""I'm not only a socialist, but also a bit of a leftist, a Communist.""The type of competition that says, 'I am the winner, and you are the loser' must be overcome. But a positive competition allows us to lift each other up so that everybody ends up on top."Open the book to any page and find great wisdom on what matters most. And what matters most is not adherence to any one doctrine or political system but living with an open mind and heart.

Readings from the Book of Exile


Pádraig Ó Tuama - 2012
    Hailing from the Ikon community in Belfast and working closely with its founder, the bestselling writer Pete Rollins, Padraig's poetry interweaves parable, poetry, art, activism and philosophy into an original and striking expression of faith. Padraig's poems are accessible, memorable profound and challenging. They emerge powerfully from a context of struggle and conflict and yet are filled with hope. Full Text - Short

Digital Body Language: How to Build Trust and Connection, No Matter the Distance


Erica Dhawan - 2021
    Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible -- or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.

Your World-Class Assistant: Hiring, Training, and Leveraging an Executive Assistant


Michael Hyatt - 2019
    

Together: 10 Choices For a Better Now


Ece Temelkuran - 2021
    This is about what kind of world we want to live in now, and the joy we can take in finding our dignity again. ‘If I had to choose just one book that I want everybody of any age to read at this moment in time, this would be it’ Brian Eno‘Delightful’ Yanis VaroufakisIn 2020 protest movements across the world revealed the inequalities sewn into the fabric of society. The wildfires that ravaged Australia and California made it clear we are in the middle of a climate catastrophe. The pandemic showed us all just how precarious our economies really are, and the conspiracy theories surrounding the US election proved the same of our democracies. Those in charge do not have the answers. In fact, those in charge, more often that not, are the problem.So, what do we do? In Together: 10 Choices for a Better Now, award-winning political commentator Ece Temelkuran puts forward a compelling new narrative for our current moment, not for some idealised future but for right now, and asks us to make a choice. To choose determination over hope; to embrace fear rather the cold comfort of ignorance; to save our energy for an unwavering attention on those in power and the destructive systems they uphold, rather than wasting time spewing out anger and outrage online.Above all, this book asks you to choose to have faith in the other human beings we share this planet with.‘I am giving Temelkuran’s Together to everyone I know. So clear-eyed, frank, wise and joyous! An obligatory book for any human on earth today’ Andrew Sean Greer, Pulitzer Prize-winning author of Less

Better Allies: Everyday Actions to Create Inclusive, Engaging Workplaces


Karen Catlin - 2021
    With the Better Allies® approach, it's something anyone can do.Since originally publishing Better Allies in 2019, Karen Catlin has amassed dozens of new scenarios and insights through her talks, workshops, and community interactions. In this fully revised second edition, you'll learn to spot situations where you can create a more inclusive culture, along with straightforward steps to take and changes to make. Catlin, a highly-sought after expert on allyship, will walk you through: * Attracting and hiring a diverse workforce* Cultivating an environment where coworkers feel welcome, respected, and supported* Amplifying and advocating for others* Giving effective and equitable performance feedback* Using more inclusive language* Running inclusive conferences and eventsRead this book to learn the Better Allies® approach, level-up your ally skills, and create a culture where everyone can do their best work and thrive.

Real Conversations, No.1 (Henry Rollins Jello Biafra Lawrence Ferlinghetti Billy Childish) (Real Conversations (Re/Search))


Henry Rollins - 2001
    Vale: Four leading figures in social movements discuss the state of Western culture and what led to its demise, with firsthand accounts of their own experiences, including subjects that concern every creative artist and thinker: The Internet and social change; why every one must paint( ); mind control, marketing, branding and consumerism; corporate chain stores and the problem of Amazon; punk rock history; the rise of Do-It-Yourself (D-I-Y) culture production; fame and its downside; sex and relationships.

How to Make Meetings Work!: The New Interaction Method


David Straus - 1976
    Demonstrating how time and people can be better used in meetings, this thorough manual is indispensable for any organization--from large corporations to the PTA.

Get Rid of the Performance Review!: How Companies Can Stop Intimidating, Start Managing--and Focus on What Really Matters


Samuel A. Culbert - 2010
    It is one of the most insidious, most damaging, and yet most ubiquitous of corporate activities. We all hate it. And yet nobody does anything about it. Until now... Straight-talking Sam Culbert, management guru and UCLA professor, minces no words as he puts managers on notice that -- with the performance review as their weapon of choice -- they have built a corporate culture based on intimidation and fear. Teaming up with Wall Street Journal Senior Editor Lawrence Rout, he shows us why performance reviews are bogus and how they undermine both creativity and productivity. And he puts a good deal of the blame squarely on human resources professionals, who perpetuate the very practice that they should be trying to eliminate. But Culbert does more than merely tear down. He also offers a substitute -- the performance preview -- that will actually accomplish the tasks that performance reviews were supposed to, but never will: holding people accountable for their actions and their results, and giving managers and their employees the kind of feedback they need for improving their skills and to give the company more of what it needs. With passion, humor, and a rare insight into what motivates all of us to do our best, Culbert offers all of us a chance to be better managers, better employees and, indeed, better people. Culbert has long said his goal is to make the world of work fit for human consumption. "Get Rid of the Performance Review!" shows us how to do just that.

Becoming a Person of Influence: How to Positively Impact the Lives of Others


John C. Maxwell - 1997
    Learn the tactics to interact more effectively with people, and watch your organizational success go off the charts!In Becoming a Person of Influence, Maxwell and Dornan help people, regardless of their occupation, reach their full influential potential:Managers will see their employees respond with new enthusiasmParents will connect with their children on a deeper levelCoaches will see players blossomPastors will reach more peopleSalespeople will break recordsAuthors Maxwell and Dornan have spent most of their lives raising up influencers. With humor, heart, and unique insight, they share what they have gained from decades of experiences in both business and nonprofit areas. Their insights are practical and easy to apply to everyday life.

Organizational Behavior: Human Behavior at Work


John W. Newstrom - 1977
    Blending theory with practice, this book provides applied advice.

Fight Less, Love More: 5-Minute Conversations to Change Your Relationship Without Blowing Up or Giving in


Laurie Puhn - 2010
    Hard-pressed for quality time with our partners and spouses, it's easy to fall into a poor communication routine. How can two people who love one another so much have such difficulty talking to one another?Drawing on her expertise in legal mediation and conflict resolution, Puhn's fresh approach gives simple, 5-minute conversations that will instantly improve communication--as well as the quality of relationships. In Fight Less, Love More, learn how to identify and conquer the poor verbal habits, instinctive responses, and emotional reasoning that can cloud judgment and ultimately lead to the deterioration of otherwise healthy relationships.Love is conditional, argues Puhn, and for love to survive, couples don't need to talk more--they need to talk better. With exercises, examples, and sample scripts, Puhn's simple 5-minute strategies promise immediate results and provide long-lasting communication skills that couples can confidently employ when faced with future conflict.