Far too frequently, patients leave the doctor’s office or hospital feeling confused, angry, or neglected. Healthcare leaders recognize this problem, but in their focus on patients (and sometimes financials), they often overlook the true key to lasting patient loyalty and satisfaction: their employees. Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees’ work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever. Britt Berrett, president of an 898-bed hospital, and Paul Spiegelman, founder and CEO of a successful patient-experience company, are the perfect guides to the changes needed in healthcare leadership. With a rich combined experience in their field, they have filled each chapter with an abundance of engaging, insightful stories and write with a humor and friendliness that balances and enhances the urgency of their message.

    Minimalism can be a beautiful, enriching and life-transforming practice that, at its core, is all about re-establishing what holds value in your life and letting go of what does not. It's not about having your groceries displayed in glass jars or having chic, Scandinavian furniture - it's a way of life that allows us to strip away the clutter that stands in the way of us achieving our goals. Simplify Your Life is about exactly that: bringing simplicity back into your life, and with it, joy in the everyday. Dispelling the myths that minimalism is for either hardcore environmentalists or the privileged few, this book shows how minimalism is more relevant and necessary than ever, not least because it's the most accessible way to achieve a state of contentment in all aspects of life. Minimalism is for you if you want to:  •  stop mindlessly scrolling and start living with intention and purpose  •  spend more time on the things and people you love and less on what you "have to be/do"  •  take control of your finances and stop mindless spending  •  learn more about conscious consumption and reducing your waste  •  experience freedom and pride in your home instead of feeling trapped by your stuffAlthough minimalism is ostensibly about taking things away from our cluttered lives, it is really about adding richness, color, and meaning to our lives. It's about identifying the aspects of our life that we truly love and that nourish us. It's about trusting ourselves and leading the life we always wanted.

    Liquids Till Lunch encapsulates her philosophy, and is a roadmap anyone can follow to substantially improve their health, happiness, and psychological well-being. From the importance of portion control to positivity, from fasting to stressing less, each chapter is packed with life-changing anecdotes from her clients, and scientifically backed research. Like B. J. Fogg’s Tiny Habits, this book is about the micro changes you can make to transform your life in a major way. Using these methods, her clients have overcome health and emotional obstacles they once thought were impossible. They did it by tackling the greatest challenge of all: being kind to themselves. Liquids Till Lunch now shows everyone how.

    Recently, advocates have applied these methods and strategies with great success in Serbia and Ukraine. In his most recent work, Dr. Sharp shows how to strategically plan nonviolent struggle and make it more effective. In Waging Nonviolent Struggle, Dr. Sharp documents 23 significant�and often successful�20th century nonviolent struggles in a range of cultural and political contexts, and reaffirms nonviolent action as a realistic and powerful alternative to both passivity and violence. Building on the power analysis of his seminal Politics of Nonviolent Action, Dr. Sharp coherently integrates his theories into praxis, with a vitality tested on the frontlines, often under extreme violence. Any serious student�or practitioner�of nonviolent struggle will find this book an invaluable resource. Skeptics will be compelled to seriously consider nonviolent action�s viability. Today�s world is in desperate need of realistic alternatives to violent conflict. Waging Nonviolent Struggle demonstrates that these alternatives exist.

    Discovering and understanding our own strengths and idiosyncrasies while adapting to others can be an overwhelming task.In response to this common frustration, What Color Is Your Brain? A Fun and Fascinating Approach to Understanding Yourself and Others explains the similarities and differences that impact our thoughts and actions. Rather than offer an excuse for people’s behavior, this book helps to explain why our perspectives differ from or relate to the viewpoints of others. Enjoyable, insightful, and easy-to-read, What Color Is Your Brain? is a guide to exploring who we are, why others see us the way they do, and how the four “brain colors” or personality types play a role in our everyday lives.Sheila Glazov has created colorful personality profiles that simplify the complex nature of our traits and talents. With its entertaining anecdotes, innovative perspectives, and resonating concepts, What Color Is Your Brain? is a fun and fascinating book that promotes both self-awareness and acceptance of others.Written for readers of all ages, genders, and backgrounds, this book is intended to facilitate effective communication and cooperation while minimizing frustration in numerous aspects of our everyday lives—at work and home, in dating and marital relationships, with team projects, among family members and friends, and within a mixture of other interpersonal connections. What Color Is Your Brain? offers the essential pieces of the puzzle that is human interaction, teaching us how to recognize and appreciate a spectrum of personality types. With the help of this dynamic book, discovering your own brain color and learning to adapt to others is bound to be a no-brainer.

    This is a book for the rest of us. - Victoria LabalmeIf you sense there's something more but you're not yet sure what it is...If you wish you had the courage to try something new...If you're struggling to figure out your next steps on a project, plan or path...Risk Forward will help you find your way.In this brief, easy-to-read, full color book experience, acclaimed keynote speaker and performance coach Victoria Labalme shares a series of strategies that are practical, reassuring, and radically freeing.Through these uniquely designed, whimsical, and thought-provoking pages, you'll learn:- How to navigate through uncertainty- The #1 question to identify what matters- Four insights to help you find your way- Why your disparate talents are essential to your path- How to handle moments of indecision- 3 key questions to ask when you get advice- How to stay on course and know that what you do makes a difference

    McCoy then analyzes the marquee instruments of American hegemony—covert intervention, client elites, psychological torture, and worldwide surveillance.Alfred McCoy’s 2009 book Policing America’s Empire won the Kahin Prize from the Association for Asian Studies.

    From staging a food fight to serving in a soup kitchen, from planning a "tour de neighborhood" bike race to telling family stories, some suggestions are fun, some challenging,and others practical -- but all will inspire parents with ideas for family time before their kids leave the nest.

    That makes it by far the world's biggest selling books, outside the Bible, for 1999! This new edition, now available in America, is completely revised and tells the story of the learning revolution that is need to match the revolution in communications and technology. It presents the world's best research on how every one of us, at any age, can make that revolution happen now. And it tells it in a language that is as easy to read as The Reader's Digest. Among the topics covered: * How to learn anything much faster, better and more easily. * How to read four books a day and remember what you read. * How to learn the basics of a new language in 8 weeks. * How to bridge a 5 year reading gap in 10 weeks. * How to read and write before starting school. * How to make the most of your amazing brain. * How to Mind Map your way to better grades. * How to create successful, profitable ideas. * How to use the world's best learning technology.

    

    Author Ocean Robbins reveals the secrets the industrialized food industry doesn't want you to know, how specific ingredients and methods could be making you sick-and what to do about it. And he shows you how-in just 31 days-you can use the amazing power of delicious food to heal your gut, lose excess weight, and lower your risk for disease, all while contributing to a healthier planet.Ocean's plan includes 31 simple and affordable step-by-step actions that give you a road map to healthy, ethical, and sustainable food. He breaks it down into four parts: Detoxify: Get rid of the unhealthy foods and environmental factors making you sick.Nourish: Fuel your body with the healthy micronutrients you need to thrive.Gather: Build your community and surround yourself with supportive, positive people.Transform: YOU can be part of the solution. It's a lot easier to change the world than you imagine!You'll discover amazing secrets, such as how to stop food cravings, why nuts are one of the best snack foods, time-saving habits, and how to catch dangerous ingredients hiding in food labels. In his nonjudgmental and down-to-earth way, Ocean Robbins meets you wherever you are on your personal journey with food. Then, he provides you with tools that make it easy to eat less sugar, processed foods, and unhealthy animal products-and to happily enjoy whole plant foods, and more fair trade, local, organic, and otherwise consciously sourced fare. Ocean helps you make small improvements that lead to big results. If you want to feel better, enjoy your food more, and help sustain the planet, start reading this book today. In just 31 days you can change your health for the better. And your body will thank you for the rest of your life.

    

    Vice President Lyndon B. Johnson boarded the plane in secrecy, with few in the world aware that President Kennedy was dead, and then after taking the presidential oath, Johnson had 132 minutes to assemble his thoughts and a government before landing at Andrews Air Force Base and presenting himself to the cameras as the new leader of the free world.While there are many individual recollections of the flight, there exist few comprehensive reconstructions of all that unfolded on the plane. Graff's account of the flight—based on dozens of accounts of those on board plus more than 500 pages of archive documents as well as a recently discovered two-hour-and-22-minute audio recording of Air Force One’s radio traffic with Andrews on the day of the assassination—reveals that even amid one of the most dramatic presidential transitions in history there arose very human moments of envy, anger, bewilderment, and courage, as those aboard endured what would be for all of them the most difficult hours of their lives.

    The authors suggest that tendencies to assimilate the two should be resisted. Evaluation should retain its enlightenment function while the study of implementation should strengthen its focus on learning.

    This book equips you with the skills, disciplines, and knowledge to turn your paycheck-driven teams into vibrant and successful growth cultures. CEO and Head Coach of Building Champions, Daniel Harkavy shows you how to move beyond the theoretical to the very practical how to of coaching. He also presents valuable insight for assessing how fulfilled and on-purpose you are as a leader.