Whether you’re looking to improve your relationship with your spouse, navigate difficult conversations at work, or connect on a deeper level with friends and family, this book delivers simple, practical, proven techniques for improving any relationship in your life. Mastery of this simple skill will enable you to: • Calm (and sometimes even eliminate) the concerns, fears, and uncertainties of others • Increase feelings of love, respect, and appreciation in your romantic relationships • Quickly resolve, or even prevent, arguments • Help others become open to your point of view • Give advice and feedback that sticks • Provide support and encouragement to others, even when you don’t know how to “fix” the problem • And much more In short: this skill is powerful. Give the principles and practices in this book a chance and you’ll be amazed at the difference they can make.

    For managers and teachers -- and anyone else who talks and expects someone to listen -- Confessions of a Public Speaker provides an insider's perspective on how to effectively present ideas to anyone. It's a unique, entertaining, and instructional romp through the embarrassments and triumphs Scott has experienced over 15 years of speaking to crowds of all sizes.With lively lessons and surprising confessions, you'll get new insights into the art of persuasion -- as well as teaching, learning, and performance -- directly from a master of the trade.Highlights include:Berkun's hard-won and simple philosophy, culled from years of lectures, teaching courses, and hours of appearances on NPR, MSNBC, and CNBCPractical advice, including how to work a tough room, the science of not boring people, how to survive the attack of the butterflies, and what to do when things go wrongThe inside scoop on who earns $30,000 for a one-hour lecture and whyThe worst -- and funniest -- disaster stories you've ever heard (plus countermoves you can use)Filled with humorous and illuminating stories of thrilling performances and real-life disasters, Confessions of a Public Speaker is inspirational, devastatingly honest, and a blast to read.

    . . but how can you decide if you should really take the leap?There’s a lot on the line, and you have to ask yourself difficult questions: Do I have what it takes? Is it worth it? And how the hell do I do it?You need answers, not bullshit. This book has them.Entrepreneurial Leap: Do You Have What it Takes to Become an Entrepreneur? is an easy-to-use guide that will help you decide, once and for all, if entrepreneurship is right for you—because success as an entrepreneur depends on far more than just a great idea and a generous helping of luck.In this three-part book, Gino Wickman, bestselling author of Traction, reveals the six essential traits that every entrepreneur needs in order to succeed, based on real-world startups that have reached incredible heights. If these traits ring true for you, you’ll get a glimpse of what your life would look like as an entrepreneur. What’s more, Wickman will help you determine what type of business best suits your unique skill set and provide a detailed roadmap, with tools, tips, and exercises, that will accelerate your path to startup success.Packed with real-life stories and practical advice, Entrepreneurial Leap is a simple how-to manual for BIG results.Should you take the leap toward entrepreneurship? Find out today and let tomorrow be the first step in your new journey, whatever shape it may take.

    Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs. Find out:> How lean techniques of value-stream-mapping and rapid improvement events cut the average “door-to-balloon” time for heart attack patients at two hospitals from 90 minutes to 37.> What ThedaCare leaders did to replace medicine’s “shame and blame” culture with a lean culture based on continuous improvement and respect for people.> How the lean principle of “building in quality at the source” broke down divisions among medical specialties allowing teams to develop patient care plans faster.> Why traditional modern management is the single biggest impediment to lean healthcare.> How the plan-do-study-act cycle coupled with rapid improvement events cut the wait time at a robotic radiosurgery unit from 26 days to six.> How the lean concept of “one piece flow” saved time in treating ischemic stroke patients, increasing the number of patients receiving a CT scan within 25 minutes from 51% to 89%.> How senior leaders at other healthcare organizations can begin their own lean transformations using a nine-step action plan based on what ThedaCare did — and what it would do differently.Toussaint and Gerard prove that lean healthcare does not mean less care. On the Mend shows that when care is truly re-designed around patients, waste and errors are eliminated, quality improves, costs come down, and healthcare professionals have more time to spend with patients, who get even better care.

    Big Blue Wrecking Crew is the no-holds-barred story of the team that created Giant Football, the pound-you-into-submission, quarterback-crushing defense, coupled with a powerful ball control offense that resulted in a 1986 Superbowl Championship—the first in team history. In a gripping narrative of the season that changed the course of a franchise, author Jerry Barca takes readers on a wild journey filled with improbable characters. Linebacker Lawrence Taylor partied with the same level of recklessness and violence he put forth when he donned his jersey. Bill Parcells motivated his team in an unrelenting Jersey Guy way, and quiet defensive genius Bill Belichick would go on to greatness.Based on years of research and hundreds of interviews, Barca chronicles the Giants’ rise out of rock bottom to their status as a premiere NFL franchise. From behind-the-scenes personnel discussions of general manager George Young to the meeting rooms with Parcells and defensive coordinator Bill Belichick, Big Blue Wrecking Crew is filled with the riveting exploits of unforgettable players. It is an unfiltered look at how enormous egos came together to win a championship, playing hard and partying equally as hard along the way.

    Then she meets a handsome stranger/secret admirer named Michael Vale one fateful late night at a bookstore café. As a focused but struggling photographer with a passion for art, her outwardly happy world is turned upside down during this life-changing encounter when she quickly realizes she has met her soul mate. The undeniable attraction between them and their intense, immediate connection seem picture perfect as they discuss the shop’s local artwork, until Rebecca abruptly ends the chance meeting with no explanation.Betraying Brett, her loyal, loving boyfriend, is something Rebecca can never bring herself to do. Driven by a strong moral code and molded by divorced parents and a tumultuous childhood, she struggles to stay away from Michael, but fate and circumstance intervene, bringing them back together time and time again. As much as she resists, there is no denying her true feelings for him and the simple fact that Michael understands her in a way Brett never has. Michael proves to be everything she’s ever wanted, but remains just out of her reach.Behind the Glass tells the story of Michael and Rebecca’s extraordinary love and the many unconventional stages their relationship must go through. Their morals and their faith in true love and in each other will be put to the test as they learn that meeting one’s soul mate does not come without obstacles.

    And be advised: Those who are the best prepared to effectively compete in today’s still dynamic job market will have the best chance to be hired for one of these new jobs.Here is another factor to consider in today’s job market: According to LinkedIn, up to 50% of currently employed men and women say they are interested in exploring new career opportunities. Altogether, then, it is estimated that as many as 70 million people are now (or soon will be) competing for a finite number of available jobs.If you count yourself among those who want to explore new career opportunities in today's expanding job market, are you adequately prepared to successfully compete? If not, top professional "headhunter" and best-selling job-hunting book author Skip Freeman can show you how to get prepared and land the job of your dreams!In "Headhunter” Hiring Secrets, Skip shows you how you can adopt and implement the time-tested tactics and strategies he has successfuly used for over a decade in his executive recruiting firm, The HTW (Hire to Win) Group, to turn your job search into a job found!Attesting to the effectiveness of his firm's approach and candidate coaching & preparation is this fact: Whenever candidates The HTW Group presents to hiring company clients go up against candidates either going it alone or being presented by other recruiting firms, The HTW Group candidates walk away with the job offer SEVEN out of TEN times! Using an easy-to-follow, step-by-step approach, Skip shows you how to . . . Avoid the “shadows on the wall” syndrome (saying or doing something during an interview that makes the hiring manager uneasy about your candidacy). ”Lead the Witness,” i.e., the hiring manager, to take the interview in the direction you desire. Ask questions Superstars ask during a job interview. Answer tricky “Gotcha!” questions, e.g., “Tell me about yourself.” “How do you get along with your current boss?” “Why should I hire you?” Close the interview on a high note, making sure you not only stand out from the competition, but also that you stay in the game! And much, much more!Also prominently featured in ”Headhunter” Hiring Secrets are time-tested examples of . . . Job-winning resumes. Targeted, effective cover letters. A wide variety of telephone scripts that actually work. Direct mail letters to use in campaigns.

    With remarkable honesty and wit, author Joan Kendall nimbly explores her upbringing in the prim and proper segregated South during the 1950s with an outrageously unpredictable and destructive alcoholic mother.Joan and her two sisters--Linda, the perplexing spendthrift, and Susan, the practical optimist--never knew which mother would appear on the scene: the charming Mary Poppins or the spiteful Cruella de Vil. Their loving father did his best, but behind closed doors, his criticism of their mother's drinking fueled her bizarre and neglectful behaviors and further withdrawal into an ocean of whiskey.The sisters often had each other's backs, and the family maid and daytime buffer, Jadie Bell, provided a fortress in their domestic war. Although Jadie Bell loved them as her own, she could not rid their home of gloom and shame.In Joan's adulthood, a lamentable family secret is divulged, and the pain and trauma of the past becomes clear. In this beautifully written memoir, Joan reveals her own brokenness, and shares her path to redemption, healing, and joy.

    The authors guide individuals and teams on an inspiring journey to show them how to persevere through challenges, overcome obstacles, and create success together.Stick Together follows Coach David, a high school basketball coach looking to motivate his team for the new season. The team members are given sticks with words written on them and tasked with a number of missions:To find another player with the same word written on their stick To explain why that word is important for a team to be their best To render their sticks unbreakable As the players work together to complete their tasks, they discover how to make their team stronger and create an unbreakable bond. Perfect for student athletes and teams in all industries including business, education, healthcare, and nonprofit, and for readers of all ages, Stick Together will resonate with anyone looking to improve their team performance and excel in a group environment.

    But when her close friendship with an older neighbor begins to attract suspicion, and connecting with her birth father isn’t at all how she imagined it would be, Morgan’s long-held hope begins to dwindle. That is, until, at the age of fourteen, Morgan meets Bill – her forty-five-year-old martial arts instructor.At first a teacher and father figure who Morgan can confide in, Bill soon reveals that his interest in her isn’t entirely paternal. Despite her initial fear, Morgan craves the attention Bill is more than willing to lavish upon her, resulting in a several-months-long affair that will alter the course of both of their lives.Spanning four years of Cauley’s adolescence, The Places Left Unfilled explores in harrowing detail the circumstances that may lead a child to find solace in their sexual abuse. Told with immediacy and remarkable candor, Cauley’s gripping narrative will stay with you long after you’ve turned the final page.

    This text discusses and explains the traditional, functional approach to management, through planning, organising, leading and controlling.

    Why did work become so miserable? Who is responsible? And does any company have a model for doing it right?For two years, Lyons ventured in search of answers. From the innovation-crazed headquarters of the Ford Motor Company in Detroit, to a cult-like "Holocracy" workshop in San Francisco, and to corporate trainers who specialize in ... Legos, Lyons immersed himself in the often half-baked and frequently lucrative world of what passes for management science today. He shows how new tools, workplace practices, and business models championed by tech's empathy-impaired power brokers have shattered the social contract that once existed between companies and their employees. These dystopian beliefs--often masked by pithy slogans like "We're a Team, Not a Family"--have dire consequences: millions of workers who are subject to constant change, dehumanizing technologies--even health risks. A few companies, however, get it right. With Lab Rats, Lyons makes a passionate plea for business leaders to understand this dangerous transformation, showing how profit and happy employees can indeed coexist.

    Part autobiography, part short story, part how-to advice, each of the entries will refresh your thinking about any creative process, whether it belongs to advertising, writing a book, or managing a team of employees. Published for the first time in book form, Creative Mischief, is a perfect prompt for anyone looking for new ideas, or for readers who simply enjoy the kind of funny story that, as Dave says, he would normally tell over a drink or three .

    Achieve Anything In Just One Year will be the last self improvement book you will ever need. You will learn to make small daily choices that will transform your life. This book will help you find your personal inspiration, rediscover your motivation and propel you out of an unfulfilled existence. Achieve Anything In Just One Year will show you that the key to a happier life is contained in the dreams you already have. You will learn that your aspirations can create new opportunities, a fresh direction for your life's path and you will find out how to unlock them. With his accessible, unique approach using tangible daily steps to reach achievable goals, Jason Harvey will help you succeed by showing you how to take small steps to a better you. Comprehensive and inspiring, Achieve Anything In Just One Year will teach you how to: -Set goals and stick with them -Take daily action that creates a ripple effect -Stay motivated, focused and balanced -Feel happier everyday -Define, pursue and celebrate personal successLearn to equip yourself with the tools to become your own personal life coach, without relying on outside motivation. You have the power to do anything you desire. The possibilities are within you. It's time to nurture that spark and let it catch fire. Jason Harvey is a Certified Life Coach and the founder of The Limitless Institute. Self Improvement / Motivational / Personal Development / Happiness / Goal Setting / Personal Transformation

    Berman, Chief Operating Officer, Outside VenturesIn the newest edition of this valuable manual, Stephan Schiffman offers updated advice to salespeople about getting prospects and making the sale. It's not just what you do--it's what you don't do:Don't sell against a competitorDon't be satisfiedDon't stop getting ideasDon't use boilerplate proposalsDon't overuse e-mailThe book also includes a new introduction and updated text. Schiffman offers salespeople the kind of advice--from listening to the client to following up on the sale--that has made him the best corporate sales trainer today. With Schiffman's book in their pocket, salepeople can avoid common blunders and make the sale.