No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.   John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed.THE QBQ! PROMISEThis remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination.                                                                                                 QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of  FAQs that the author has received over the years.

    Business-related applications are evident throughout, and the book is relevant for anyone seeking a solid grounding in NLP.Also included are are fascinating perspectives from leading NLP practitioners. A chapter on 'NLP in Action' gives you an overview of practical applications of NLP, featuring profiles and interviews with people involved in those disciplines, including NLP in sports, education, leadership, selling, health, relationships and personal development.NOT GOT MUCH TIME?One, five and ten-minute introductions to key principles to get you started.AUTHOR INSIGHTSLots of instant help with common problems and quick tips for success, based on the authors' many years of experience.TEST YOURSELFTests in the book and online to keep track of your progress.EXTEND YOUR KNOWLEDGEExtra online articles at www.teachyourself.com to give you a richer understanding of NLP.THINGS TO REMEMBERQuick refreshers to help you remember the key facts.TRY THISInnovative exercises illustrate what you've learnt and how to use it.

    Kasl brings a compassionate understanding to the anxiety and uneasiness of new love, and helps readers discover their potential for vibrant human connection based on awareness, kindness, and honesty. She approaches the dating process as a means for awakening, reminding us that when we live by spiritual rules, we bring curiosity and a light heart to the romantic journey. Filled with quotations from Zen, Sufi, and other wisdom traditions, and informed by the experiences of people from all walks of life, here is a relationship book that will appeal to readers looking for more than a Venus-meets-Mars solution to the complex affairs of the heart.

    Use it to gather those vital details about your contacts, legal matters, health, financial affairs, instructions, and more. Enter the information in this guided planner, and keep it in a secure location. Valuable and practical, it is a tremendous gift for your family and personal representatives. The I'm Dead, Now What? Planner covers: My Personal InformationMy Medical InformationKey Contact InformationAt the Time of My PassingMy DependentsImportant DocumentsFinancial InformationCommercial/Business InformationWhat Beneficiaries Can ExpectPersonal PropertyInsuranceMy PetsWhat to Pay, Close, and CancelEmail and Social MediaMiscellaneous InformationMy Personal WishesLast WordsNote: This planner is not a legal document and does not replace a valid will.

    The concepts and practices of Buddhism, says Batchelor, are not something to believe in but something to do—and as he explains clearly and compellingly, it is a practice that we can engage in, regardless of our background or beliefs, as we live every day on the path to spiritual enlightenment.

    This latest title is packed with information on how to overcome anxiety and what keeps people in the loop. The book will cut out all the jargon and give you a clear perspective on how to overcome all of your anxiety and panic issues. In this book you won’t find a list of techniques, rules or methods, as you don’t need them. I am sure you have tried enough of these and still found little relief. Techniques, rules and methods usually take effort and are mostly built on suppression of feelings, which is the complete wrong approach. Anxiety is your mind and body’s way of telling you that you are already overdoing it with effort, both mentally and physically, so the last thing you want is to add more effort. If you want to free yourself from the prison you currently find yourself in and rediscover the true you, then this book will finally give you all the answers you need. Contents:Chapter 1: You are not broken 12 Chapter 2: Letting go of crutches 23 Chapter 3: Anxiety backpack 29 Chapter 4: What is the need for fear and anxiety 41 Chapter 5: Struggling with thoughts 48 Chapter 6: The inner critic 61 Chapter 7: Overworking the mind 67Chapter 8: Avoiding anxiety 78 Chapter 9: Resistance only increases suffering 83Chapter 10: Our obsession with worry 88 Chapter 10: Setbacks 92 Chapter 11: Other people’s success stories 98 Chapter 12: Q & A section 126 Chapter 11: Social anxiety 138 Chapter 12: Anxiety loop 143Chapter 13: Living without stress 148Chapter 14: Summing up 151

    Untangled explains what’s going on, prepares parents for what’s to come, and lets them know when it’s time to worry. In this sane, highly engaging, and informed guide for parents of daughters, Dr. Damour draws on decades of experience and the latest research to reveal the seven distinct—and absolutely normal—developmental transitions that turn girls into grown-ups, including Parting with Childhood, Contending with Adult Authority, Entering the Romantic World, and Caring for Herself. Providing realistic scenarios and welcome advice on how to engage daughters in smart, constructive ways, Untangled gives parents a broad framework for understanding their daughters while addressing their most common questions, including • My thirteen-year-old rolls her eyes when I try to talk to her, and only does it more when I get angry with her about it. How should I respond? • Do I tell my teen daughter that I’m checking her phone? • My daughter suffers from test anxiety. What can I do to help her? • Where’s the line between healthy eating and having an eating disorder? • My teenage daughter wants to know why I’m against pot when it’s legal in some states. What should I say? • My daughter’s friend is cutting herself. Do I call the girl’s mother to let her know? Perhaps most important, Untangled helps mothers and fathers understand, connect, and grow with their daughters. When parents know what makes their daughter tick, they can embrace and enjoy the challenge of raising a healthy, happy young woman.Praise for Untangled“Finally, there’s some good news for puzzled parents of adolescent girls, and psychologist Lisa Damour is the bearer of that happy news. [Untangled] is the most down-to-earth, readable parenting book I’ve come across in a long time.”—The Washington Post “Anna Freud wrote in 1958, ‘There are few situations in life which are more difficult to cope with than an adolescent son or daughter during the attempt to liberate themselves.’ In the intervening decades, the transition doesn’t appear to have gotten any easier which makes Untangled such a welcome new resource.”—The Boston Globe “Damour offers a hopeful, helpful new way for parents to talk about—and with—teenage girls. . . . Parents will want this book on their shelves, next to established classics of the genre.”—Publishers Weekly“For years people have been asking me for the ‘girl equivalent of Raising Cain,’ and I haven't known exactly what to recommend. Now I do.”—Michael Thompson, Ph.D., co-author of Raising Cain “An essential guide to understanding and supporting girls throughout their development. It’s obvious that Dr. Damour ‘gets’ girls and understands the best way for any adult to help them navigate the common yet difficult challenges so many girls face.”—Rosalind Wiseman, author of Queen Bees & Wannabes “A gem. From the moment I read the last page I’ve been recommending it to my clients (including those with sons!) and colleagues, and using it as a refreshing guide in my own work with teenagers and their parents.”—Wendy Mogel, Ph.D., author of The Blessing of a Skinned Knee

    In The Wise Heart, one of the leading spiritual teachers of our time offers the most accessible and illuminating guide to Buddhism’s transformational psychology ever published in the West.Trained as a monk in Thailand, Burma, and India, Jack Kornfield experienced at first hand the life-changing power of Buddhist teachings: the emphasis on the nobility and sacredness of the human spirit, the fine-grained analysis of emotion and thought, the precise techniques for healing, training, and transforming the mind and heart. In contrast to the medical orientation of most Western psychology and psychiatry, here is a vision of radiant human dignity, and a practical path for realizing it in our own lives.The Wise Heart is the fruit of a life’s work that includes such classics as A Path with Heart and After the Ecstasy, the Laundry. Filled with stories from Kornfield’s Buddhist psychotherapy practice and portraits of remarkable teachers, it also includes a moving account of his own recovery from a violence-filled childhood. For meditators and mental health professionals, Buddhists and non-Buddhists alike, The Wise Heart offers an extraordinary journey from the roots of consciousness to the highest expression of human possibility.

    This expanded edition includes the complete text of its predecessor along with a new chapter on cultivating loving kindness. For anyone who is new to meditation, this is a great resource for learning how to live a more productive and peaceful life.

    (Yes! Self-worth is something you can learn and practice, and The Worthy Project tells you how.)Is your home too cluttered?Are you dissatisfied with the state of your bank account?Do you feel like your friends and family suck more of your energy than they give?Are your clothes outdated or the wrong size?The Worthy Project will guide you through the steps in your own life to diagnose feelings of unworthiness and offer practical advice for how to let go of the self-doubt that is holding you back in order to unleash your true potential.“Meadow’s combination of high humor and laser insight changed my life.” (Dr. Martha Beck, New York Times best-selling author, speaker, life coach)

    And in her new book, Help, Thanks, Wow, she has coalesced everything she knows about prayer to these fundamentals.It is these three prayers – asking for assistance from a higher power, appreciating what we have that is good, and feeling awe at the world around us – that can get us through the day and can show us the way forward. In Help, Thanks, Wow, Lamott recounts how she came to these insights, explains what they mean to her and how they have helped, and explores how others have embraced these same ideas.

    It's easy to get discouraged, frustrated, and burned out. Here's an author that understands the emotional rollercoaster and gives you the tools you need to keep from being overwhelmed, addressing such issues as dealing with friends and family, and how you can better handle the stress for better health. Written with compassion and a sprinkle of humor.

    I also wrote it from the viewpoint of someone who has discovered many silver linings in the long, windy, bumpy road of recovering from Cptsd. I felt encouraged to write this book because of thousands of e-mail responses to the articles on my website that repeatedly expressed gratitude for the helpfulness of my work. An often echoed comment sounded like this: At last someone gets it. I can see now that I am not bad, defective or crazy…or alone! The causes of Cptsd range from severe neglect to monstrous abuse. Many survivors grow up in houses that are not homes – in families that are as loveless as orphanages and sometimes as dangerous. If you felt unwanted, unliked, rejected, hated and/or despised for a lengthy portion of your childhood, trauma may be deeply engrained in your mind, soul and body. This book is a practical, user-friendly self-help guide to recovering from the lingering effects of childhood trauma, and to achieving a rich and fulfilling life. It is copiously illustrated with examples of my own and my clients’ journeys of recovering. This book is also for those who do not have Cptsd but want to understand and help a loved one who does. This book also contains an overview of the tasks of recovering and a great many practical tools and techniques for recovering from childhood trauma. It extensively elaborates on all the recovery concepts explained on my website, and many more. However, unlike the articles on my website, it is oriented toward the layperson. As such, much of the psychological jargon and dense concentration of concepts in the website articles has been replaced with expanded and easier to follow explanations. Moreover, many principles that were only sketched out in the articles are explained in much greater detail. A great deal of new material is also explored. Key concepts of the book include managing emotional flashbacks, understanding the four different types of trauma survivors, differentiating the outer critic from the inner critic, healing the abandonment depression that come from emotional abandonment and self-abandonment, self-reparenting and reparenting by committee, and deconstructing the hierarchy of self-injuring responses that childhood trauma forces survivors to adopt. The book also functions as a map to help you understand the somewhat linear progression of recovery, to help you identify what you have already accomplished, and to help you figure out what is best to work on and prioritize now. This in turn also serves to help you identify the signs of your recovery and to develop reasonable expectations about the rate of your recovery. I hope this map will guide you to heal in a way that helps you to become an unflinching source of kindness and self-compassion for yourself, and that out of that journey you will find at least one other human being who will reciprocally love you well enough in that way.

    The Ultimate Guide to Journaling is a must read for anyone who is interested in journaling.Journaling is an important personal development tool that helps us deepen our connection with ourselves and expand our self-awareness.Whether you are new to the concept of journaling or a seasoned journaler, this book contains tips, techniques and over 100 journaling suggestions and prompts that will take your journaling practice to new levels.We'll also touch on other need-to-know aspects of journaling, including the benefits of journaling, the best time to journal, how often to journal, and useful journaling tools.

    Seldom has such a small handful of words provided a teaching as rich as has this famous opening line. In a single stroke, the simple sentence cuts through the pervasive tendency students have of getting so close to Zen as to completely miss what it’s all about. An instant teaching on the first page. And that’s just the beginning.In the forty years since its original publication, Zen Mind, Beginner’s Mind has become one of the great modern Zen classics, much beloved, much reread, and much recommended as the best first book to read on Zen. Suzuki Roshi presents the basics—from the details of posture and breathing in zazen to the perception of nonduality—in a way that is not only remarkably clear, but that also resonates with the joy of insight from the first to the last page. It’s a book to come back to time and time again as an inspiration to practice, and it is now available to a new generation of seekers in this fortieth anniversary edition, with a new afterword by Shunryu Suzuki’s biographer, David Chadwick.