Book picks similar to
Customer Service Excellence by Debra J. MacNeill
01-business-money
donated
leadership
tedt
Three Nights in August: Strategy, Heartbreak, and Joy Inside the Mind of a Manager
Buzz Bissinger - 2005
As the St. Louis Cardinals battle their archrival Chicago Cubs, we watch from the dugout through the eyes of legendary manager Tony La Russa, considered by many to be the shrewdest mind in the game today. In his twenty-seven years of managing, La Russa has been named Manager of the Year a record-making five times and now stands as the third-winningest baseball manager of all time. A great leader, he's built his success on the conviction that ball games are won not only by the numbers but also by the hearts and minds of those who play.Drawing on unprecedented access to a major league manager and his team, Buzz Bissinger brings a revelatory intimacy to baseball and offers some surprising observations. Bissinger also furthers the debate on major league managerial style and strategy in his provocative new afterword.
Power of the Tongue
Kenneth Copeland - 1991
Kenneth Copeland reveals the Bible secret of using words to create, rather than destroy.
Becoming a Leader
Myles Munroe - 1999
This book uncovers the secrets of dynamic leadership that will turn your leadership potential into a potent reality. To become a front-runner you must successfully overcome the striving, strains and struggles that can become barriers to your effectiveness as a leader. You will be encouraged, provoked and stimulated as "leadership-power" is literally activated within you through the pages of this book.Becoming a Leader will help you to uncover principles that will enable you to lead others wisely; develop the tactfulness that generates the response and respect of those you are leading, and enhance the natural leadership qualities lying dormant within you.
The Right Choice: Resolving 10 Career Dilemmas for Extraordinary Success
Shiv Shivakumar - 2021
The author shares his wisdom and experiences from his illustrious career as one of India Inc’s longest-serving CEOs. In his trademark straightforward and lucid style, he shares lessons and learnings on each of the ten dilemmas. The book also contains insights and perspectives from twenty-four highly experienced professionals.A successful career is not a straight line; it has many twists and turns where you are faced with difficult choices. Practical and inspiring, The Right Choice will help you navigate these difficult situations-and win in your career.
Don't Manage Your Time-Manage Your Life: Lesson 13 from Leadership Gold
John C. Maxwell - 2012
Smarter ones learn from others mistakes and successes.John C. Maxwell wants to help you become the smartest leader you can be by sharing Chapter 13, "Don't Manage Your Time-Manage Your Life, "of"Leadership Gold"with you. After nearly forty years of leading, Maxwell has mined the gold so you don t have to. Each chapter contains detailed application exercises and a Mentoring Moment for leaders who desire to mentor others using the book.Gaining leadership insight is a lot like mining for gold. You don t set out to look for the dirt. You look for the nuggets. You ll find them here.
Liberation Management
Tom Peters - 1992
Tom Peters, author of the bestselling "In Search of Excellence" is once again ahead of the curve, and now demonstrates that the key to success in business future is total engagement, dynamism, speed, and independence.
100 Years from Now: Sustaining a Movement for Generations
Steve Murrell - 2013
Advances in technology, shifts in demographics, and developments in global politics will all play a part in dramatically transforming our future. But this book is not about predicting the future-it's about understanding the principles that will shape it. Scores of youth-oriented church-planting movements have come and gone quickly over the last century, many of them with the potential to literally change the world for Christ. Unfortunately, most didn't survive because they were unable to maintain what made them so effective in their first twenty years.The same mission, values, and culture that inspire movements must also sustain them. Simple to say. Not so easy to do. 100 Years From Now explores the importance of understanding mission, values, and culture in order to grow and sustain a movement for generations."100 Years from Now invites a truly global conversation on what the Spirit is saying to the churches about God's mission for every nation." -Dr. Timoteo Gener, President and Professor of Theology, Asian Theological Seminary
Be the Better Broker, Volume 1: Become A Top Producer: A Study of Mortgage Agents, Originators and Loan Officers
Dustan Woodhouse - 2015
This volume (1) focuses on the traits, habits, and skills to start forming before you enter the business. This is the top producer starter kit. This book is about putting you on a path to success prior even to being licensed. Loaded with specific actions to take today, actions that will improve your value to clients and employers alike. Are you ready to Be the Better Broker?
The Culture Solution: A Practical Guide to Building a Dynamic Culture
Matthew Kelly - 2019
. .Culture is not about bringing your dog to work, free lunches, unlimited vacation, or even casual Fridays. Culture is not a collection of personal preferences.Our thinking about culture has been kidnapped and polluted by the spectacular, attention-grabbing fads that 99 percent of organizations cannot implement. It is time to get beyond these "here today, gone tomorrow" illusions that foster entitlement, complacency, and mediocrity, so we can start implementing the timeless principles that are: The Culture Solution.The six foundational principles of a Dynamic Culture are universal and unchanging. In The Culture Solution, business consultant and New York Times bestselling author of The Dream Manager and Off Balance presents the six enduring principles of a Dynamic Culture in a way that is both intensely practical and inspiring. If you want to . . . grow your business; attract, grow, and retain top talent; learn the key to hiring in the 21st century; teach every person in your organization that they have a role to play in making the culture better today than it was yesterday . . . this book is for you and every person on your team.The thing is and it's quite simple, really everybody wants to belong to a Dynamic Culture. That's why today, more than ever before, organizations are searching for a Culture Solution. Too many books are written just for the leaders of an organization. Finally, we have a definitive and authoritative book about culture that everyone in your organization can and should read.Perhaps you don't believe it is possible to create a Dynamic Culture in your particular type of business. Prepare yourself to be convinced that the culture of any organization can be transformed using the six principles outlined in these pages.As an author, speaker, and consultant, Matthew Kelly has become a once-in-a-generation voice. He has an astounding ability to cut through the noise and deliver a message that is both timely and timeless and he does it in a way that will give you goosebumps, stop you dead in your tracks to reflect on ideas so profound that you simply cannot read on, and make you think he wrote this book just for you. This is what makes Kelly one of the most refreshing and authentic voices of our time. Once every twenty-five years or so a book comes along that completely redefines the way we think about work and the life of an organization. This is that book. Culture will be the most significant issue in business in the coming decades are you ready to create a Dynamic Culture?
No Excuse Leadership: Lessons from the U.S. Army's Elite Rangers
Brace E. Barber - 2004
Through his own personal story and those of nine other Rangers, Barber illuminates fundamental lessons about what it really takes to win. These first-person accounts of trial and triumph highlight the importance and the inherent truth of the Army's most fundamental leadership principles: seeking and taking responsibility for your actions, and knowing yourself and seeking self-improvement. Adhering to those principles--and putting them at the core of your organization--will push you and your company to do more and do it better.
Empowering Leadership: How a Leadership Development Culture Builds Better Leaders Faster
Michael Fletcher - 2018
Simply put, we have more needs than we have leaders to meet those needs.
So, how do we train better leaders faster?
The truth is, very few churches really have a well-thought-out leadership development plan. Growth requires continually adding healthy new leaders, who carry the church culture forward and embody its core values. Everyone knows it, but how do we achieve it?In Empowering Leadership author and leadership consultant Michael Fletcher says leaders like this can't simply be bought, nor can they be hired from someone else's leadership assembly line. Developing leaders at every level, to create an environment that attracts potential leaders, and to build better leaders faster, an organization needs more than a pipeline. It needs a culture that develops leaders organically.Finding the right kind of leaders to guide your church on a path of continual growth comes out of keeping the right focus, and that focus is not just on the leaders. In fact, as Fletcher says,
It isn't about the leader. It never was about the leader. It will never be about the leader. It will always and only be about Jesus and his people.
It's about the people. True leadership development includes the often messy, but necessary, interaction of life upon life. So hiring pastors and key staff roles from within the church is the very best policy--people who breathe the culture of the church and who have helped create the culture you want to maintain.If your church or organization needs a good leadership development structure, then you're holding the right book. Empowering Leadership details Michael's greatest insights on how to build better leaders faster by creating a leadership development culture in your church or organization--naturally, organically, continually.
Empower your church or organization through great leadership. This book will show you how!
Leadership [with Introduction to Leadership]
Peter G. Northouse - 2018
Northouse's Leadership 8e and Peter G. Northouse's Introduction to Leadership 4e
In Search of the Warrior Spirit: Teaching Awareness Disciplines to the Green Berets
Richard Strozzi-Heckler - 1989
"In Search of the Warrior Spirit "confronts this thorny issue with Richard Strozzi-Heckler's trademark personal, sympathetic style. In a top-secret U.S. military experiment, the author was asked to teach Eastern awareness disciplines ranging from aikido to meditation to a group of twenty-five Green Berets. This account chronicles his experiences in the training program and his attempts to revive traditional warriorship in a technological society. "In Search of the Warrior Spirit "explores the nature of war, the meaning of masculinity, and the need for moral values in the military. The book includes Heckler's response to 9/11, his experiences with the Pentagon and U.S. soldiers in Afghanistan, and his poignant reflections on the movie "Black Hawk Down, "which depicts the deaths of two of his trainees. In this revised edition, the author talks movingly of his visits to Afghanistan with NATO and about the Trojan Warrior Project and Marine Warrior Project, relating the tragic events in a war zone and revelatory conversations with both ordinary soldiers and such leaders as the Supreme Allied Commander of Europe. "From the Trade Paperback edition."
A CEO Only Does Three Things: Finding Your Focus in the C-Suite
Trey Taylor - 2020
Many owners and CEOs think they have to be involved in every aspect of their business. They spend valuable brainpower on low-priority decisions. Before long, they're overworked and burned out.Instead of doing everything, it's time to focus on the right things.A CEO Only Does Three Things zeroes in on the three pillars of business: culture, people, and numbers. Steeped in twenty-plus years of practical knowledge, training, and consulting with some of the world's largest companies, this indispensable guide shows how to articulate the right culture for your business, hire people with the right mindsets, and inspire your teams to produce optimal results.Hundreds of CEOs have used Taylor's methods to create fulfilled, efficient, professional lives, and you can join them. Learn how to focus on the work you love-and avoid CEO burnout.
Church Growth Flywheel: 5 Practical Systems to Drive Growth at Your Church (Church Flywheel Series Book 1)
Rich Birch - 2018
What Church Leaders are Saying About Church Growth Flywheel: “Rich is right again. Momentum is hard to catch, easy to lose, and most important. If Flywheel has any importance, it has loads of importance. Don't miss this book!” - Clay Scroggins, Lead Pastor, North Point Community Church “Rich Birch has knocked it out of the park with Church Growth Flywheel. His new book is full of practical helps for church leaders looking to reach more people in their communities. Rich cuts through the theory and offers solid advice and guidance that you can put into action right away." - Dan Reiland, Executive Pastor, 12Stone Church, Lawrenceville, Georgia “Rich Birch has been reading my mind! After reading the first 15 pages, I made this book mandatory reading for my entire staff.” - Hal Seed, Chief Mentor at PastorMentor.com and Founding Pastor of New Song Community Church “What an incredible book! Rich has a unique way of sharing real and relevant practices from his experience and conversations that will no doubt be a game changer for you and your church community. Church Growth Flywheel is a gift to church leaders filled with practical yet challenging steps to help initiate growth and change within your community. And what church leader doesn’t want to see more lives changed by Christ!” - Sonja Waltman, Executive Director of Ministries at LCBC Church “Rich brings a wealth of passion, knowledge and experience to the subject of church growth. He presents a treasure trove of best practices and learnings around engaging people in your city with the message of Christ. Church Growth Flywheel is full practical steps that you can actually start doing and growing in your church, today.” - Carey Nieuwhof, Founding & Teaching Pastor, Connexus Church “I’ve followed Rich Birch for many years as he has had a front row seat to some of the fastest-growing churches in North America. That’s why I got excited when I heard he was releasing a book with some of what he has learned. You will be energized, informed, inspired, and equipped after reading Church Growth Flywheel." - Tim Stevens, Vice President of Consulting, Vanderbloemen Search Group “Insanely practical... super simple... and absolutely essential! Rich Birch has captured the disciplines and behaviors that will allow your church to experience growth that enables you to thrive.