In this new edition, Margaret Wheatley describes how the new science radically alters our understanding of the world and how it can teach us to live and work well together in these chaotic times. We live in a time of chaos, rich in potential for new possibilities. A new world is being born. We need new ideas, new ways of seeing, and new relationships to help us now. New science--the new discoveries in biology, chaos theory, and quantum physics that are changing our understanding of how the world works--offers this guidance. It describes a world where chaos is natural, where order exists for free. It displays the intricate webs of cooperation that connect us. It assures us that life seeks order, but uses messes to get there.This book will teach you how to move with greater certainty and easier grace into the new forms of organizations and communities that are taking shape. You'll learn that:- Relationships are what matters--even at the subatomic level - Life is a vast web of interconnections where cooperation and participation are required - Chaos and change are the only route to transformationIn this expanded edition, Wheatley provides examples of how non-linear networks and self-organizing systems are flourishing in the modern world. In the midst of turbulence, Wheatley shows, we create work and lives rich in meaning.

    

    As a long time manager who dealt with organizational issues, growth, personnel matters, finance, and political influences, and one who teaches undergraduate and graduate school courses in management and leadership, I have experienced most of these issues. The author has done a remarkable job in the detail and accuracy of the work. The work is clear and understandable and organized in such as way as to allow easy access to information. To find such a compendium of information in one book instead of many is an additional benefit. Content is also ratified by the collective skills sets the authors bring.I highly recommend this book as a desk reference for anyone in a leadership or management role, and highly recommend it for anyone aspiring to the job. The comprehensive nature of the material in the book provides the foundation for new managers. In addition, the reference material leads readers to many other sources, reducing the need for Internet surfing trying to find information, or visiting the local library. As a graduate school faculty member I would also state for the record that this would be a great textbook. The book is written by practitioners who bring a wealth of knowledge and experience to the table. This book is a must read. Well done to all the authors - you have provided a book any manager, supervisor, or teacher should have.

    Includes plenty of real-world examples drawn from Nike, L.L. Bean, Wal-Mart, Federal Express, and other success stories.

    This dynamic CEO defined the standard for organizational change, creating more than $400 billion in shareholder value by transforming a bureaucratic behemoth into a nimble, scrappy winner in the global marketplace.Here, Tichy and Sherman extract the enduring leadership lessons from the revolution Welch wrought at GE. Of these, the most essential is the limitless power of learning. Leadership has its mysteries, but it is a skill that anyone can acquire and enhance. Above all, great leaders select great people and lure them into an endless process of learning and adaptation.Jack Welch's Six RulesControl your destiny or someone else will.Face reality as it is, not as it was, or as you wish it were.Be candid with everyone. Don't manage, lead. Change before you have to.If you don't have a competitive advantage, don't compete.

    Equal attention is paid to the new Europe and the Pacific Rim as to the United States, and chapter cases are both domestic and international. Each of the six new Part Closings has a new International Focus section and a new Global Car Industry Case. Part closings 2 to 6 compare each of the 5 management functions in Japan, the USA and the People's Republic of China.

    It discusses the techniques and methods that can be used to aid such change.

    KEY TOPICS: Introduces the fundamental problems organizations encounter and explains why they occur. Discusses a number of patterns of response -- showing why organizations are structured as they are, why they adopt the policies they do, and how they solve organizational problems themselves.

    Tape # 2: An interview with Dr. Wayne DyerThe internationally-renowned author of "Your Erroneous Zones" and "You'll See It When You Believe It" shares on a very personal level the insights that have made his books and tapes some of the bestselling self-help tools in the world. Special BonusA booklet summary of highlights from Paul Zane Pilzer's bestseller "Unlimited Wealth." A stimulating, challenging study of today's technological and economic realities, and how to make them work for you.

    Cotts, PE, CFM and Richard P. Payant, CFM, CPE named International Facility Management Association's (IFMA) Authors of the Year 2010 for The Facility Management Handbook, 3rd Edition Based on best practices and proven research, The Facility Management Handbook has long been the go-to resource for professionals in the field. Extensively updated for the realities of today's workplace, the third edition provides readers with the tools and guidance they need to wipe out inefficiency and create a productive facility that integrates people, place, and process. Covering a broad range of topics from space planning and maintenance to benchmarking and outsourcing, readers will gain practical insight into how they can: - design, construct and maintain facilities using sustainable practices - provide a safe, attractive work environment that supports productivity - ensure that facility plans match organizational needs - plan and control capital expenditures - address critical security and emergency preparedness issues Complete with case studies and indispensable information on sustainability and post-9/11 security concerns, this is still the ultimate resource for facility managers.

    From mastering a daily schedule to forming a life plan that brings continued personal fulfillment and financial reward, this book is an exciting and challenging new blueprint for life and work.

    Focusing also on proper storage techniques and environmental control, contributors offer information on emergency planning, disaster management, and identifying damages that may require professional treatment.

    Wayne DyerThe internationally-renowned author of Your Erroneous Zones and You'll See It When You Believe It shares on a very personal level the insights that have made his books and tapes some of the bestselling self-help tools in the world. Special BonusA booklet summary of highlights from Paul Zane Pilzer's bestseller Unlimited Wealth. A stimulating, challenging study of today's technological and economic realities, and how to make them work for you.

    Presents a proven model for understanding organizations and demonstrates how it can be used to effect positive change in organizational systems.

    Juran, the world-renowned quality pioneer, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals. Employing three case examples which encompass the three major sectors of the economy -- service, manufacturing, and support, he offers a practical plan for companies to achieve strategic, market-driven goals by following a structural approach to planning quality. Quality, according to Juran, has become a prerequisite for business success. He cites the loss of market share, failure of products, and waste as results of poor quality planning. Juran provides a set of universal steps which can be used in the basic managerial process to establish quality goals, identify customers, determine customer needs, provide measurement, and develop process features and controls to improve business tactics. The author gives new emphasis to setting quality goals, planning in "multifunctional" processes, establishing data bases for quality planning, motivating managers and the work force, and introducing quality planning into organizations.

    This is the key to his proven method for choosing to succeed. Tape # 2: An Interview with Paul Zane PilzerAnthony Robbins interviews Paul Zane Pilzer, bestselling author of Unlimited Wealth. This amazing meeting of minds blows the dust off the textbooks, reanimates economic theory, and makes economics not only understandable but invaluable in making the decisions that guide your life. Special BonusA booklet summary of highlights from Rafael Aguayo's Dr. Deming: The American Who Taught the Japanese About Quality--a fascinating exploration of the philosophy and practices of one of the world's pioneers in the fields of quality control, quality production, and quality management.

    A problem arises and people react, placing the emphasis on mechanics and fixed choices instead of on the objectives that give decisionmaking its meaning. In this book, Keeney shows how recognizing and articulating fundamental values can lead to the identification of decision opportunities and the creation of better alternatives. The intent is to be proactive and to select more attractive decisions to ponder before attempting any solutions.Keeney describes specific procedures for articulating values by identifying and structuring objectives qualitatively, and he shows how to apply these procedures in various cases. He then explains how to quantify objectives using simple models of values. Such value analysis, Keeney demonstrates, can yield a full range of alternatives, thus converting decision problems into opportunities. This approach can be used to uncover hidden objectives, to direct the collection of information, to improve communication, to facilitate collective decisionmaking, and to guide strategic thinking. To illustrate these uses, Keeney shows how value-focused thinking works in many business contexts, such as designing an integrated circuit tester and managing a multibillion-dollar utility company; in government contexts, such as planning future NASA space missions and deciding how to transport nuclear waste to storage sites; and in personal contexts, such as choosing career moves and making wise health and safety decisions.An incisive, applicable contribution to the art and science of decisionmaking, Value-Focused Thinking will be extremely useful to anyone from consultants and managers to systems analysts and students.

    

    It examines the core objectives of energy management and illustrates the latest and most effective strategies, techniques, and tools for improving lighting efficiency, combustion processes, steam generation/distribution, and industrial waste reutilization. The book thoroughly brings up to date such topics as energy system management, energy auditing, rate structures, economic evaluation, HVAC optimization, control systems and computers, process energy, renewable energy, and industrial water management.

    Consistency is your key to increasing the quality of your life. Tape # 2: An interview with coach John WoodenIntegrity, sincerity, class: words that epitomize the most successful college basketball coach in NCAA history. Now explore the philosophies, beliefs, strategies and principles of teamwork that helped this master of motivation guide UCLA to an incredible 10 National Championships in 12 years!Special BonusA booklet summary of highlights from You Are The Message, by Roger Ailes with Jon Kraushar - guidelines and techniques to help you become a more effective, dynamic communicator.

    Part 1 covers the economics of uncertainty: each person adapts to a given fixed state of knowledge by making an optimal choice among the immediate terminal actions available. These choices in turn determine the overall market equilibrium reflecting the social distribution of risk-bearing. In Part 2, covering the economics of information, the state of knowledge is no longer held fixed, and individuals can overcome their ignorance by informational actions. The text also addresses many specific topics such as insurance, the Capital Asset Pricing Model, auctions, deterrence of entry, and research and invention.

    Not only gives readers confidence but offers enhanced opportunities for promotion and career advancement. Elucidates how to organize presentations to achieve your goal; how to use factual, logical and captivating supporting materials as well as visuals and audio-visual equipment; how to answer questions effectively and includes numerous techniques to use with a variety of audiences.

    It also analyzes the nature and consequences of current practices in accounting, operational research, marketing, personnel and organizational psychology and information systems. Key issues of power//knowl

    The authors use experiments and empirical observations to build their model of decision making. They reject the structure of the firm as represented by classical economic theory, instead they focus on the discretion of management. They also offer a new way of viewing the effects of organization, communications and individuals on the firm's overall activity. This is path breaking book and among the most important and provocative interpretations yet advanced for seeing inside the firm to understand it as an organization and an economic entity.

    Covering everything from work measurement and material flow, to facilities and quality control, this unparalleled reference is nothing less than the most in-depth, hands-on IE reference available.Designed for industrial engineers who are challenged to do more, in more arenas, this new edition introduces you to both traditional and the latest, most efficient, and cost-effective IE methods and technologies. In 133 solution-packed chapters--90 percent completely new--from 176 expert contributors worldwide, you can explore the Kazien approach to methods engineering, design for assembly, statistical quality control, lean manufacturing, agile production, demand flow technology, and much, much more. You'll be brought up to speed on breakthroughs in information technology, computer simulation, sensors and controls, economic analyses, robotics, planning, management, organization, and more. 24 case studies illuminate real-life applications, from company turnarounds using IE techniques to neural network applications and implementing a paperless warehouse management system.

    Spendolini, one of the original benchmarking proponents at Xerox, simplifies the whole process and presents a distillation of how the best benchmarking programs in the U.S. are run. This synthesis of "lessons learned" provides a solid, practical platform from which to launch an effective benchmarking program.

    Beyond the Hype is an attempt to go beyond the verbiage plaguing today's manager to understand how things are actually done in organizations.

    Now he tells how his "prophets in the dark" slashed costs, doubled production, and cut the product development cycle by a full year to get Xerox back on top. Photos.

    

    

    

    As Glickman points out in his introduction, educational philosophy is currently dominated by a postmodernist acceptance of transitional theoretical perspectives. Viewpoints regarding supervision, in particular, have changed drastically in recent years, blurring the line between supervisors and instructors as the focus of supervision has shifted from pedagogy to subject knowledge and instruction. The book is divided into sections on the context, practice, preparation, and reflection of supervision, and the essays cover a wide range of issues, including teacher empowerment, case studies of large and small districts, and the role of moral authority in schools. The authors of the essays are as varied as the viewpoints they espouse: high school teachers, professors of education, district superintendents, and staff development consultants all pitch in to provide a well-rounded overview of supervision at the end of the 20th century.

    Today, that model is a major cause of the nation's declining competitiveness. As Joe Pine makes clear, innovative companies are embracing a new paradigm of management--mass customization--that allows them to create greater variety and customization in their products and services at competitive prices, or better. He explains mass customization in its historical context, demonstrates why mass production cannot work in turbulent industries, and outlines how new forms of competition have led to greater variety and customization. Based upon academic and field research, his work is a thoughtful analysis and commentary on when and how managers in both service and manufacturing industries can make the transition to mass customization. He details the strategies, methods, and organizational transformations required to develop, produce, market, and deliver individually customized goods and services, and shows managers how to analyze their own industries to determine if they should shift to mass customization. Named one of the Best Business Books of the Year by the Financial Times.

    

    Smith reveals time-tested methods for designing top-quality lenses. He deals with lens design software, primarily OSLO, by far the current market leaders, and provides 7 comprehensive worked examples, all new to this edition. With this book in hand, there's no lens an optical engineer can't design.