Book by Muhammad, Elijah, Elijah Muhammad

    For any golf fan, the words evoke the immortal greats of the game and their quest for the most prized trophy of all -- the green jacket of Augusta National Golf Club. But behind the legendary links and timeless traditions is one of the most overlooked and misunderstood figures in the history of the Masters and Augusta National: Clifford Roberts, the club's chairman from its founding in 1931 until shortly before his death in 1977. Roberts' meticulous attention to detail, his firm authoritarian hand, and his refusal to settle -- even for perfection -- helped build the Masters into the tournament it is today, and Augusta National into every golfer's idea of heaven on earth. David Owen was granted unprecedented access to the archives and records of Augusta National Golf Club. He has produced an honest and affectionate chronicle of the Masters, from its conception to its modern greatness, and a fascinating portrayal of Clifford Roberts -- whose perseverance and pride forged the Augusta National we know today.

    This work contains components of the model, which include staffing models and strategy, staffing support systems (legal compliance, planning, job analysis and rewards), core staffing systems (recruitment, selection, employment), and staffing system and retention management.

    I did it all by myself, and I did it all inside a tiny niche. This isn't some get-rich-quick scheme or "push a button and make money" type approach. Rather, it's about understanding how to enhance your personal brand, how to leverage LinkedIn's built-in advantages and how to apply the specific type of selling psychology that generates nonstop leads and customers when done correctly. The simple formula I’ll teach you works in any niche, takes just a few minutes a day to apply and drives targeted, ready-to-buy prospects to your virtual front door. It doesn’t matter what your experience level is when it comes to LinkedIn – literally anyone can do this! Find out RIGHT NOW just how easy it is! Inside This Book You’ll Discover: - How to ensure your LinkedIn profile ranks #1 in your niche or industry - How to instantly locate your ideal prospects on LinkedIn no matter what industry you’re in - How to engage your ideal prospects on LinkedIn by creating instant likability and trust - How to create content on LinkedIn that establishes your credibility and attracts your ideal prospects - How to turn LinkedIn Groups into your own personal ATM Machine - How to move new LinkedIn connections from prospects to paying customers as quickly as possible ABOUT THE AUTHOR JOHN NEMO is a former Associated Press Reporter, Award-Winning PR Director and Social Media Consultant who generated more than $135,000 in revenue for his business in just 90 days using LinkedIn. He is the creator of www.LinkedInRiches.com, an online training course that helps brands, businesses and individuals leverage LinkedIn to generate more sales leads, add new clients and increase revenue. In addition to public speaking, live trainings and presentations, Nemo also offers 1-on-1 coaching and consulting services to clients worldwide in a variety of business development, marketing and lead generation areas. The author of five previous books, John Nemo has written for nearly 150 different national and regional publications over the past 20 years, including Sports Illustrated online, The Philadelphia Inquirer, The Chicago Sun-Times and The Arizona Republic. He lives near St. Paul, Minnesota with his wife, Sara, their three sons and Rosie the dog.

    The computer programmer, the doctor, the artist, and even the parent and citizen all engage in a craftsman’s work. In this thought-provoking book, Sennett explores the work of craftsmen past and present, identifies deep connections between material consciousness and ethical values, and challenges received ideas about what constitutes good work in today’s world. The Craftsman engages the many dimensions of skill—from the technical demands to the obsessive energy required to do good work. Craftsmanship leads Sennett across time and space, from ancient Roman brickmakers to Renaissance goldsmiths to the printing presses of Enlightenment Paris and the factories of industrial London; in the modern world he explores what experiences of good work are shared by computer programmers, nurses and doctors, musicians, glassblowers, and cooks. Unique in the scope of his thinking, Sennett expands previous notions of crafts and craftsmen and apprises us of the surprising extent to which we can learn about ourselves through the labor of making physical things.

    It covers every aspect of call center management - service level, forecasting, scheduling, resource calculations, metrics, quality, budgeting, reporting, strategy and key enabling technologies - in a format that is well-organized and easy to understand. The updated and expanded edition contains important new information, including: Trends in customer expectations; Best practices in performance reports and objectives; How to create an effective customer access strategy appropriate for today's environment; How to manage multichannel contacts with quality; New technologies, and how they're changing customer contact services; Improving the call center's strategic impact and ROI; New case studies and examples from Wells Fargo, Starbucks, Aetna and many others.

    

    It is both a story of a changing era and of an extraordinary team on a championship quest. Very few institutions in American sports can match the enduring excellence of the University of Alabama football program. Across a wide swath of the last century, the tradition-rich Crimson Tide has claimed twelve national championships, captured twenty-five conference titles, finished thirty-four times among the country's top ten, and played in fifty-three bowl games.Especially dominant during the era of the legendary Paul "Bear" Bryant, the larger-than-life figure who towered over the landscape like no man before or since, Alabama entered the 1966 season with the chance to become the first college football team to win three consecutive national championships. Every aspect of Bryant's grueling system was geared around competing for the big prize each and every year, and in 1966 the idea of the threepeat tantalized the players, pushing them toward greatness. Driven by Bryant's enthusiasm, dedication, and perseverance, players were made to believe in their team and themselves. Led by the electrifying force of quarterback Kenny "Snake" Stabler and one of the most punishing defenses in the storied annals of the Southeastern Conference, the Crimson Tide cruised to a magical season, finishing as the nation's only undefeated, untied team. But something happened on the way to the history books.The Missing Ring is the story of the one that got away, the one that haunts Alabama fans still, and native Alabamian Keith Dunnavant takes readers deep inside the Crimson Tide program during a more innocent time, before widespread telecasting, before scholarship limitations, before end-zone dances. Meticulously revealing the strategies, tactics, and personal dramas that bring the overachieving boys of 1966 to life, Dunnavant's insightful, anecdotally rich narrative shows how Bryant molded a diverse group of young men into a powerful force that overcame various obstacles to achieve perfection in an imperfect world.Set against the backdrop of the civil rights movement, the still-escalating Vietnam War, and a world and a sport teetering on the brink of change in a variety of ways, The Missing Ring tells an important story about the collision between football and culture. Ultimately, it is this clash that produces the Crimson Tide's most implacable foe, enabling the greatest injustice in college football history. "Keith Dunnavant has written yet another fabulous book about the fabled Alabama football program. You will be amazed at how one of the great injustices in the history of college football cost them their rightful place in history. And you just thought the system was screwed up now." ---Jim Dent, author of The Junction Boys "Keith Dunnavant nails it: all the sacrifices the 1966 Alabama team made to win three national championships in a row, and how we were robbed at the ballot box."---Jerry Duncan, one of the boys of 1966 "Dunnavant infuses reportage and passion into a tale that every Alabamian of a certain age knows: For all the crying about Penn State in 1969, Penn State in 1994, or Auburn in 2004, no team ever got shafted the way the 1966 Crimson Tide did. It's all here: the churning legs, the churning stomachs, and the dreaded gym classes where Bear Bryant's boys made the sacrifices he demanded in order to become champions. They conquered their opponents on the field, but proved to be no match for the politics of the day off the field. The '66 Tide is still waiting for the Missing Ring. Thanks to Dunnavant, we don't have to." ---Ivan Maisel, senior writer, ESPN.com, and co-author of A War in Dixie "Absolutely stunning. The Missing Ring left me breathless. Keith Dunnavant has proven again why he is one of America's greatest sports authors and historians. With so much having been written about Bryant and Alabama, I had my doubts going into this book that there was something I didn't know or hadn't read. Yet Dunnavant has managed to strike gold with The Missing Ring in every way and shape imaginable. His quiet prose goes down as effortlessly as bourbon and branch water. Fans of college football will marvel at his painstaking research. Dunnavant turned the clock back forty years and it was 1966 all over again. The pain and the glory, the pride and the prejudice, all brought to life in the pages of this extraordinary book." ---Paul Finebaum, Paul Finebaum Radio Network

    In this definitive masterwork, distinguished Oxford historian Albert Hourani offers the most lucid, enlightening history ever written on the subject. From the rise of Islam to the Palestinian issue, from the Prophet Mohammed to Mu'ammar al-Qadhafi. A History of the Arab Peoples chronicles the rich spiritual, political and cultural institutions of this civilization through thirteen centuries of war, peace, literature and religion. Lauded by authorities, encyclopedic and panoramic in its scope, here is a remarkable window on today's conflicts and on the future of a glorious and troubled land.

    Delta Air Lines, on September 14, 2005, was nothing like the world-beating company it had been just five years earlier, let alone decades before that. On this day, Delta found itself surrounded by lawyers, dejectedly filing for bankruptcy. Few believed it could ever reclaim its perch atop the US airline industry.But it did. Glory Lost and Found: How Delta Climbed from Despair to Dominance in the Post-9/11 Era tells the story of Delta’s dramatic tumble into bankruptcy and how it climbed its way back to pre-eminence despite hurricane-force headwinds: high fuel prices, a hostile takeover bid, relentless competition, economic meltdowns and geopolitical shocks.This book stems from a decade of research and countless interviews by Airline Weekly’s Seth Kaplan and Jay Shabat. It’s a profile in leadership: Delta became not only the greatest turnaround story in its own industry but also one of the greatest in the history of corporate America. Delta did the unimaginable by simultaneously resurrecting its finances and the spirits of its employees and customers. And while redefining itself, Delta also redefined an industry.

    Col. Jonathan Netanyahu, brother of Israel's current prime minister, was killed in battle during Israel's 1976 daring hostage rescue mission in Africa, his personal reflections live on in these letters written to his family and friends. 21 illustrations.

    A massive bestseller in Germany, this astonishing, fascinating and at times hilarious book relates a football career in which Lutz: Became the only person to have played professional football in all FIFA Confederations Was wrongly jailed for match fixing in Singapore spending 101 days in horrific conditions Signed for 25 teams (including Notts Forest, Wimbledon's Crazy Gang and Calgary) Stopped breathing three times after his heart stopped during a game Turned down mighty Bayern Munich to play in Malaysia Coached teams in such exotic locations as Norway, Namibia, Armenia and Cuba Kidnapped a Penguin! All this because he simply loved playing football and because, quite simply, goalkeepers are mad!"

    In this enlightening book, Carol Tavris unmasks the widespread but invisible custom -- pervasive in the social sciences, medicine, law, and history -- of treating men as the normal standard, women as abnormal. Tavris expands our vision of normalcy by illuminating the similarities between women and men and showing that the real differences lie not in gender, but in power, resources, and life experiences. Winner of the American Association for Applied and Preventive Psychology's Distinguished Media Contribution Award

    Her subsequent separation from her husband gave her time for an extended formal education, as well as an unexpected taste of independence. Shaarawi's feminist activism grew, along with her involvement in Egypt's nationalist struggle, culminating in 1923 when she publicly removed her veil in a Cairo railroad station, a daring act of defiance.

    A technology columnist for Newsweek goes inside Apple Computer and into the heads of millions of music lovers to show how CEO Steve Jobs and his team of engineers, programmers, and designers created a product that has become a business and cultural blockbuster.