As it happens, those of us who concluded “the guy’s just nuts” were right: a fair number of those impossible-to-get-along-with employees actually do have full-fledged personality disorders. In Toxic Coworkers, the authors help us to recognize a variety of common personality traits and disorders, understand how they come about, and learn to develop effective strategies for dealing with them. So the next time the narcissist who runs the front desk is bugging you, or you need to squeeze a favor out of the schizoid who handles inventory, you’ll know exactly what to do.

    Yet many companies and organizations encourage their leaders to coach teams without ever teaching them how and without creating a culture that supports coaching.Nathan Jamail—a leading consultant, professional speaker, and the president of his own group of businesses—trains coaches at several Fortune 500 companies and learned that it takes not only different skills to achieve success, but a truly effective coach needs an organizational culture that creates and multiplies the success of every motivated team member. The Leadership Playbook shows leaders the skills necessary to be an effective coach and to build effective teams by:Fostering employees’ belief in the culture of a companyResolving issues proactively rather than reactively and creating an involvement that constantly pushes employees to be their bestFocusing on the more humane principles of leadership—gratitude, positivity, and recognition—that keep morale highHolding teams and individuals accountableConstantly recruiting talent ("building the bench") rather than filling positions only when they are emptyCombining research, interviews, and inspiring stories with the lessons that have earned Jamail the respect of the world’s foremost corporations including CISCO, FedEx, Sprint, the U.S. Army, and State Farm; The Leadership Playbook will dominate the category for years to come.

    That means embracing processes of trial, failure, and adaptation as they form Christian community with new neighbors. And that means a whole new way of being church. Taking one page from the Bible and another from Silicon Valley, priest and scholar Dwight Zscheile brings theological insights together with cutting-edge thinking on organizational innovation to help churches flourish in a time of profound uncertainty and spiritual opportunity. Picking up where his recent bestseller, People of the Way left off, Zscheile answers urgent and practical questions around how churches become agile and adaptive to meet cultural change. For clergy, congregational leaders, judicatory and denominational executives and staff, seminarians, and church members.

    through the writings and heart of Stormie Omartian.

    Victory, after all, could come down to choosing between the supposed sleeper and the overrated prospects who won't be able to fool people in the Show like they have down on the farm.    Nearly every major-league team has sought the advice of current or former Prospectus writers, and readers of Baseball Prospectus 2014 will understand what all those fans have been raving about. "If you're a baseball fan and you don't know what BP is, you're working in a mine without one of those helmets with the lights on it."—Keith Olbermann "The first time I saw the PECOTA projections, I realized that someone out there understood." —Jeff Luhnow, General Manager, Houston Astros "For me, every year baseball begins with the big, brilliant, beautiful book you are holding in your hands right now."—Joe PosnanskiBaseball Prospectus 2013 correctly predicted:*Disappointing performances by Albert Pujols, Dan Haren, Michael Bourn, Justin Upton, and Tommy Hanson.*Breakouts by Paul Goldschmidt, Freddie Freeman, Kyle Seager, Matt Moore, Shelby Miller, and Jason Kipnis, as well as bounceback seasons from Jayson Werth and Shin-Soo Choo.*That Max Scherzer would be a Cy Young contender and Michael Wacha ace-in-waiting for the Cardinals.*That Wil Myers would be a middle-of-the-order bat for Tampa Bay and Josh Donaldson would finally win the Rich Harden trade for the A's.*That CC Sabathia's velocity drop could be a problem, but Felix Hernandez's would not be. *That Joaquin Benoit, Kenley Jansen, and Koji Uehara were better bullpen bets than pre-season closer picks Bruce Rondon, Brandon League, and Joel Hanrahan.

    It is the magic of a form of human engagement that allows you to see and your employees to be seen. Whether you are looking for a few good tips to keep a good thing going or need to recapture the very essence of a productive workplace, The Invisible Employee provides valuable lessons nestled among the pages of a clever and compelling story. A good read and a wise thesis." --Stephen C. Lundin, bestselling coauthor of Fish! "Gostick and Elton's simple-to-understand and teachable approach of setting and supporting core values and recognizing and celebrating those behaviors can be a very effective management technique for creating a committed and engaged workforce of 'visible employees.' This is a culture no organization can afford to be without." --Michael R. Losey, past president and CEO, Society for Human Resource Management, and Secretary General, World Federation of Personnel Management Associations"The basic principles detailed in The Invisible Employee are simple yet profound: (1) setting a guiding vision, (2) seeing employees supporting that vision, and (3) praising and celebrating that behavior. Restaurants do not sell merchandise that people can take home, we only sell memories. Engaging our entire staff by using these principles helps Friendly's provide great memories for our guests." --John L. Cutter, CEO and President, Friendly Ice Cream Corporation"The Invisible Employee is a very inventive and original book. Combining facts that will surprise you and a fable that will fascinate you, Adrian Gostick and Chester Elton have crafted a book that educates and entertains. The Invisible Employee is a wonderful read with a powerful message, and I highly recommend it to leaders at all levels." --Jim Kouzes, coauthor of The Leadership Challenge

    The NVC Companion Workbook helps you put these powerful, effective skills into practice with chapter-by-chapter study of Rosenberg's cornerstone text, NVC: A Language of Life. Create a safe, supportive group learning or practice environment that nurtures the needs of each participant. Find a wealth of activities, exercises and facilitator suggestions to refine and practice this powerful communication process. Whether you're learning on your own, in a group or in a classroom, this workbook will serve as an exceptional resource. An exceptional resource for:- Individuals: Includes useful activities and ideas for employing the liberating principles of NVC every day.- Group Practice: Find guidance for getting started, group process, and activities.- Teachers: Provides the basis for developing your own courses, or augmenting an existing curriculum.

    Regardless of your particular cultural or geographical context, you will need to consider the city when forming a theological vision that engages the people you are trying to reach.In Loving the City, bestselling author and pastor Timothy Keller looks at the biblical foundations for contextualizing the gospel as we communicate to the culture in a way that is both respectful and challenging. He articulates the key characteristics of a city vision, showing how the city develops as a theme throughout Scripture, from its anti-God origins, to its strategic importance for mission, to its culmination and redemption in glory.Finally, he examines the need for thoughtful cultural engagement, unpacking four models for engaging culture, showing the strengths and weaknesses of each approach and emphasizing a blended approach that balances the key insights of each. Loving the City will help you to minister to your cultural context in a way that is biblically faithful and fruitful.This new edition contains the second section of Center Church in an easy-to-read format with new reflections and additional essays from Timothy Keller and several other contributors.

    Elaine St. James' Simplify series has taught the world how to start doing less and enjoying it more. Now Elaine teaches us to balance one of life's most difficult areas: the work world. Filled with tremendously helpful advice, and easy yet profoundly smart suggestions, her new book shows us big and small ways to scale down and simplify life on the job, such as:Breaking the habit of bringing work home from the officeEstimating the time it will take to complete a project, then double the estimateCutting back on the amount of time you spend workingLearning how to make the right decisions quicklyWritten in the same upbeat, relaxed, and matter-of-fact tone that won millions of readers to the simplicity movement, Simplify Your Work Life is certain to attract even more followers. Elaine's syndicated weekly column Simplify Your Life is carried in 50 newspapers nationwide and is read by more than 2 million fans each week.

    By seventeen, Jennifer leaves home and supports herself through her senior year of high school, graduating on-time with her class. But she has much more to prove. Determined, Jennifer kisses Colorado goodbye and sets off on a one-way trip to New York City.In the city, Jennifer hits the ground hustling, securing a job selling beepers on the street and singing for strangers every chance she gets. Not long after, she is discovered by a music producer on the A-train, records a demo, and signs her first record deal. However, Jennifer's budding career is interrupted by an unplanned pregnancy, destroying her odds in a male-dominated and cutthroat music industry. Unyielding, Jennifer persists for several years before landing a chance audition with platinum-selling producers, Full Force, who sign her.In the blink of an eye, Jennifer skyrockets from starving artist to New York City's best kept secret, songwriting for superstars and all but sealing her fate as a future household name. However, just as she is on the brink of fame to go with the small fortune she earns from publishing deals, an unexpected turn of events sets her on the rockiest road to dreams come true.Growing Up Between Stops on the A-train is the inspirational true story about how one woman discovered the secret to success and life happiness, the hard way.GUBSOTAT will be published in hardcover, paperback, eBook, and audio formats on November 7, 2019. Follow Jennifer Y. Johnson-Garcia on Facebook or @jyjohnsongarcia and @GUBSOTAT on Instagram to become an advanced reader or get a copy of the book sooner!

    This minibook explains why salvation, healing, and many other blessings belong to the believer through the redemptive work of the Lord Jesus Christ!

    Thanks to Bruce Kasanoff’s engaging writing and sage advice, this is an enjoyable book that’s full of new ideas to put into action immediately." -- Adam Grant, Wharton professor and bestselling author of Give and Take Do you feel uncomfortable blowing your own horn? Do you struggle to get your fair share of attention? If either is true, this little gem of a book is for you. It provides you with quick and effective tips on the most appropriate ways to make a name for yourself in our hyper-connected world. The book is organized around the author's "Simplify Your Future" framework for managing your career and life: Be generous and expert, trustworthy and clear, open-minded and adaptable, persistent and present.

    In this concise book, you will learn how to do Motivational Interviewing (MI), the evidence-based, client-centered counseling approach that has demonstrated effectiveness for a range of psychological, behavioral, and health related issues. Rather than the counselor arguing for the client to change, the MI approach helps elicit client's own arguments for behavior change. Some of the topics covered include: how to prepare for an MI session, how to assess your client's motivation using two simple questions, how to ask powerful, strategic questions that move a client toward healthy behavior change, how to handle "resistance" or discord in the therapeutic relationship, and how to give information and advice in the MI consistent way that is acceptable to the client. The author, an experienced psychologist, psychotherapist, public speaker, and MI instructor, shows how simple counseling techniques, taught in any beginning counseling class, can be powerful when used strategically to tap into cliients' own motivation. Anyone who works with people including doctors, nurses, psychologists, addiction counselors, social workers, case managers, family advocates, lay counselors, correctional staff, dentists, life coaches, dietitians, nutritional counselors, physical therapists and others would benefit from the information in this book. The second edition updates the information and concepts presented in the first edition based on recently published texts of MI and adds a useful glossary.

       Francis’ thought-provoking teaching makes this a valuable resource for small groups, churches, youth groups, and college campus ministries.   Features include: Seven sessions for individual or group study.Discussion questions and prompts led by Francis Chan.Behind the scenes out-takes and additional bonus components.

    Marvel at the intricacy of Belem's monastery, experience Lisbon on the golden tram, or enjoy a city view from the Castelo de Sao Jorge; all with your trusted travel companion. Get to the heart of the best of Lisbon and begin your journey now! Inside Lonely Planet's Pocket Lisbon: Full-colour maps and images throughout Highlights and itineraries help you tailor your trip to your personal needs and interests Insider tips to save time and money and get around like a local, avoiding crowds and trouble spots Essential info at your fingertips - hours of operation, phone numbers, websites, transit tips, prices Honest reviews for all budgets - eating, sleeping, sight-seeing, going out, shopping, hidden gems that most guidebooks miss Free, convenient pull-out Lisbon map (included in print version), plus over 15 colour neighbourhood maps User-friendly layout with helpful icons, and organised by neighbourhood to help you pick the best spots to spend your time Covers Alfama, Castelo, Graca, Baixa, Rossio, Bairro Alto, Chiado, Marques de Pombal, Rato, Saldanha, Estrela, Lapa, Alcantara, Belem, Parques das Nacoes, and more eBook Features: (Best viewed on tablet devices and smartphones) Downloadable PDF and offline maps prevent roaming and data charges Effortlessly navigate and jump between maps and reviews Add notes to personalize your guidebook experience Seamlessly flip between pages Bookmarks and speedy search capabilities get you to key pages in a flash Embedded links to recommendations' websites Zoom-in maps and images Inbuilt dictionary for quick referencing The Perfect Choice: Lonely Planet Pocket Lisbon a colourful, easy-to-use, and handy guide that literally fits in your pocket, provides on-the-go assistance for those seeking only the can't-miss experiences to maximize a quick trip experience. Looking for more extensive coverage? Check out Lonely Planet's Portugal guide for a comprehensive look at all the country has to offer. Authors: Written and researched by Lonely Planet. About Lonely Planet: Since 1973, Lonely Planet has become the world's leading travel media company with guidebooks to every destination, an award-winning website, mobile and digital travel products, and a dedicated traveller community. Lonely Planet covers must-see spots but also enables curious travellers to get off beaten paths to understand more of the culture of the places in which they find themselves.