Wired to Care: How Companies Prosper When They Create Widespread Empathy


Dev Patnaik - 2008
    When people inside a company develop a shared sense of what's going on in the world, they see new opportunities faster than their competitors. They have the courage to take a risk on something new. And they have the gut-level certitude to stick with an idea that doesn't take off right away. People are Wired to Care, and many of the world's best organizations are, too. In pursuit of this idea, Patnaik takes readers inside big companies like IBM, Target, and Intel to see widespread empathy in action. But he also goes to farmers' markets and a conference on world religions. He dives deep into the catacombs of the human brain to find the biological sources of empathy. And he spends time on both sides of the political aisle, with James Carville, the Ragin' Cajun, and John McCain, a national hero, to show how empathy can give you the acuity to cut through a morass of contradictory information. Wired to Care is a compelling tale of the power that people have to see the world through each other's eyes, told with passion for the possibilities that lie ahead if leaders learn to stop worrying about their own problems and start caring about the world around them. As Patnaik notes, in addition to its considerable economic benefits, increasing empathy for the people you serve can have a personal impact, as well: It just might help you to have a better day at work.

An Introduction to Group Work Practice


Ronald W. Toseland - 1984
    Students will receive a grounding in areas that vary from treatment to organizational and community settings. This edition also includes of new case studies, practice examples and guiding principles.

Thomas Paine : Collected Writings : Common Sense / The American Crisis / The Rights of Man / The Age of Reason / A Letter Addressed to the Abbe Raynal


Thomas Paine - 2008
    Through these writings, Paine proved the pen is mightier than the sword.

The Fountainhead : A Fiftieth Anniversary Celebration


David Kelley - 1993
    Stephen Cox, professor of literatureat the University of California at San Diego, spoke on "The LiteraryAchievement of The Fountainhead" and David Kelley, executive director of TheObjectivist Center, discussed "The Code of the Creator." This commemorativemonograph contains the text of both lectures and other material about AynRand's classic novel.

Seductive Interaction Design: Creating Playful, Fun, and Effective User Experiences


Stephen P. Anderson - 2011
    Anderson takes a fresh approach to designing sites and interactions based on the stages of seduction. This beautifully designed book examines what motivates people to act.Topics include: AESTHETICS, BEAUTY, AND BEHAVIOR: Why do striking visuals grab our attention? And how do emotions affect judgment and behavior? PLAYFUL SEDUCTION: How do you create playful engagements during the moment? Why are serendipity, arousal, rewards, and other delights critical to a good experience? THE SUBTLE ART OF SEDUCTION: How do you put people at ease through clear and suggestive language? What are some subtle ways to influence behavior and get people to move from intent to action? THE GAME OF SEDUCTION: How do you continue motivating people long after the first encounter? Are there lessons to be gained from learning theories or game design? Principles from psychology are found throughout the book, along with dozens of examples showing how these techniques have been applied with great success. In addition, each section includes interviews with influential web and interaction designers.

Ways of Seeing


John Berger - 1972
    First published in 1972, it was based on the BBC television series about which the (London) Sunday Times critic commented: "This is an eye-opener in more ways than one: by concentrating on how we look at paintings . . . he will almost certainly change the way you look at pictures." By now he has."Berger has the ability to cut right through the mystification of the professional art critics . . . He is a liberator of images: and once we have allowed the paintings to work on us directly, we are in a much better position to make a meaningful evaluation" —Peter Fuller, Arts Review"The influence of the series and the book . . . was enormous . . . It opened up for general attention to areas of cultural study that are now commonplace" —Geoff Dyer in Ways of TellingWinner of the 1972 Booker Prize for his novel, G., John Peter Berger (born November 5th, 1926) is an art critic, painter and author of many novels including A Painter of Our Time, From A to X and Bento’s Sketchbook.

The Perfect Close: The Secret To Closing Sales - The Best Selling Practices & Techniques For Closing The Deal


James Muir - 2016
     Author James Muir shares unique insights on how ‘closing the sale’ can be done with a natural, non-pushy sales strategy that breaks the stigma often associated with professional sales. Everything has changed. The latest science shows that old, counter-productive closing tactics backfire and hold you back. In The Perfect Close you will learn a closing method that is nearly always successful (in the 95% range). It’s zero pressure and involves just two questions. It’s a clear & simple approach that is flexible enough to use on every kind of sale at every given stage. It can be learned in less than an hour and mastered in a day. It is especially helpful for new and inexperienced salespeople and professionals who dislike the “stigma” of selling or find the selling process awkward or uncomfortable. In The Perfect Close: The Secret to Closing Sales you will learn: A simple method to closing that is nearly always successful (95% range), is zero pressure & involves just two questions. How traditional closing techniques damage trust & what you can do remain on emotionally higher ground. How to close more sales in way that makes clients feel more educated, in control and see you as a facilitator & consultant. A proven and repeatable process for advancing sales that can be used in any kind of sale at any given stage. How to add continuous momentum & advance your sales in a way that results in more closed business & faster closed business. A natural way to close that doesn't require that you change your personality or become someone you're not. How to completely eliminate the stress & tension that some people feel when it comes to asking for commitments. How to add value on every sales encounter. Everything you need to know to advance every sale to closure The Perfect Close represents the best practice in closing sales today. Apply it yourself and discover how this simple technique along with being genuinely authentic creates the highest levels of success and happiness. This is more than a just a book. It's a sales training course that outlines step-by-step what you need to do to advance your sales to closure. If you are new to sales, make this the first book you read. It will teach you how to be effective immediately and will literally teach you the rest of the steps in your sales process. If you are an experienced professional looking for ways to improve your performance, this book will help take your closing skills to a whole new level. SPECIAL BONUSES! With this book you will get access to a myriad of complimentary online resources including: The Perfect Close Reference Model, The Perfect Close Mind Map, Opportunity Research Forms, Encounter Planning Forms, Sample Meeting Agendas, The 21 Closing Secrets Reference Guide, Special Reports and more. Print them out and use these resources to help you while selling or just to refresh what you've learned.

Son of Man: The Mystical Path to Christ


Andrew Harvey - 1998
    . . a powerful expression of faith in the transforming power of Christ's love.--Publishers Weekly (starred review)Son of Man is Andrew Harvey's most basic statement on Christ, and it has already become a treasured work to readers interested in Christian mysticism. For the first time in any of his books, Harvey provides spiritual exercises--centuries-old rites previously available only to a few--that allow the reader direct experience with the mystical Christ. Son of Man also includes an easily accessible section of classic readings and meditations on the nature of Christ, making it the comprehensive experience in the Christ of the new millennium.

Economics of Criminal Law


Steven D. Levitt - 2008
    Together the chapters illustrate how economic theory and rigorous empirical analysis can shed light on some of the most important issues in social science and public policy namely, under what circumstances individuals break the law and how sanctions can be structured to most effectively prevent such behavior. This book will be an excellent resource for graduate students and researchers not only in economics, but in other social sciences as well. Brian A. Jacob, Harvard University, US This is a superb collection of one of the most important literatures in law and economics. The editors, two of the most productive and gifted scholars in this area, not only show the important historical evolution of the theoretical issues stemming from the seminal article by Gary Becker, but they also give a survey of the leading empirical works on the most salient issues in criminal justice. The editors introduction is a deft summary of one of the most significant contributions that economic analysis has made to the study of law. Thomas S. Ulen, University of Illinois, Urbana-Champaign, US The volume presents the seminal articles in the economic analysis of the criminal law. The articles include the path-breaking theoretical economic analyses of criminal behavior and the leading empirical tests of these theories. The volume also contains the most prominent economic analyses of the substantive doctrines of criminal law and criminal procedure. Other articles present influential applications of economic concepts and evidence to perennial issues in criminal law and criminal justice, such as gun control, drug prohibition, and sentencing policy. An introduction by the volume editors provides a comprehensive overview of the works included. Economics of Criminal Law will be an essential source of reference for scholars, graduate students in both law and in economics, and practitioners.

Why a man should be well-dressed


Adolf Loos - 2011
    

Stoicism for Inner Peace


Einzelgänger - 2021
    Equanimity or ‘inner peace’ is a prerequisite for being a happy and flourishing person according to Stoic philosophy. Therefore, it’s no surprise that ancient Stoic texts contain invaluable wisdom on how to calm the mind. The challenge, however, is to find and translate this wisdom in a way that’s simple and comprehensible in our modern context, while still maintaining its profundity.

Visual Thinking


Rudolf Arnheim - 1969
    In this seminal work, Arnheim, author of The Dynamics of Architectural Form, Film as Art, Toward a Psychology of Art, and Art and Visual Perception, asserts that all thinking (not just thinking related to art) is basically perceptual in nature, and that the ancient dichotomy between seeing and thinking, between perceiving and reasoning, is false and misleading. An indispensable tool for students and for those interested in the arts.

Shackled: A Journey From Political Imprisonment To Freedom


Adam Siddiq - 2017
    Following a grand betrayal, Khaled's father and uncles, the respected right-hand men to the King of Afghanistan, become targets of the new regime. Khaled's father is exiled, his uncles are executed, and their families are locked away in a forgotten corner of Kabul. So begins a decades-long struggle in captivity where Khaled faces the hardship of prison life while enduring tragedies as more of his loved ones are executed and succumb to diseases. Despite the tribulations he experiences, Khaled never gives up hope, choosing to make the most of his time by studying five different languages, advanced literature, and philosophy. Eventually, Khaled and his family are released from prison, but are they truly free? Forbidden from leaving the country, one thing continues to haunt Khaled: a longing to reunite with his father. SHACKLED is a raw, heart-opening story about resilience. It follows the Charkhi family from the 1932 coup to the 1979 Soviet invasion. Amidst national and personal upheaval, Khaled finds his freedom by choosing to lead a life of optimism, kindness, joy, and love. Adam Siddiq is the grandson of Khaled Siddiq. Adam wrote SHACKLED alongside his grandfather, Khaled—a shared journey they hope will inspire others to become more involved in the sacred bond between the youth and their elders.

Understanding the Highly Sensitive Child: Seeing an Overwhelming World through Their Eyes


James Williams - 2014
    Nor is it always easy to raise, care for, guide and teach a highly sensitive child. Because the highly sensitive child experiences the world a little differently, and that can be difficult to understand. This book aims to help you experience the world from the child’s perspective, so that you can better understand them and help them to grow and thrive. In this simple, concise guide I distil the reams of information available on the highly sensitive child so that you can get the knowledge you need quickly and easily. Philosopher Friedrich Nietzsche wrote: ‘And those who were seen dancing were thought to be crazy by those who could not hear the music.’ The highly sensitive child isn’t crazy. Nor are they slow, or weak, or just ‘not tough enough’. They simply dance to a tune that not everyone can hear. This book helps you hear the music to which the highly sensitive child dances. Once you know the tune exists, and you listen for it carefully, you’ll find it’s beautiful, moving, powerful music.This is what Elaine N. Aron, Ph.D. thought of the book. Elaine is the author of the worldwide bestsellers The Highly Sensitive Person and The Highly Sensitive Child she has pioneered the research into Highly Sensitive People.“As the author of this truly brilliant little book, Jamie Williamson explains that he is not an academic or a psychologist. I am simply a man who feels very passionately about the subject. He is highly sensitive and so is one of his daughters, and he writes about sensitivity with both simplicity and depth. His sensitivity also shows in his book’s briefness. Caregivers of children need an author to get to the point so they can go get groceries, pick up the kids etc. Jamie’s book can be read in an hour, yet it has charming examples as well as great suggestions and a full, scientifically accurate description of the trait. Jamie is reaching out to all parents, carers and teachers of sensitive children and whether through this book or on his website, he is a wonderful resource.” – Elaine N. Aron.

Understanding Panic Attacks and Overcoming Fear


Roger Baker - 1995
    This highly authoritative yet practical book helps the reader towards an in-depth understanding of panic. It is essential reading for sufferers, their friends, and family. In clear and concise language it describes a psychological self-help program for panic sufferers.