It has led nothing short of a revolution in the entertainment industries, generating billions of dollars in annual revenue while capturing the imaginations of hundreds of millions of people in over 190 countries. But to reach these great heights, Netflix, which launched in 1998 as an online DVD rental service, has had to reinvent itself over and over again. This type of unprecedented flexibility would have been impossible without the counterintuitive and radical management principles that cofounder Reed Hastings established from the very beginning. Hastings rejected the conventional wisdom under which other companies operate and defied tradition to instead build a culture focused on freedom and responsibility, one that has allowed Netflix to adapt and innovate as the needs of its members and the world have simultaneously transformed.Hastings set new standards, valuing people over process, emphasizing innovation over efficiency, and giving employees context, not controls. At Netflix, there are no vacation or expense policies. At Netflix, adequate performance gets a generous severance, and hard work is irrel-evant. At Netflix, you don't try to please your boss, you give candid feedback instead. At Netflix, employees don't need approval, and the company pays top of market. When Hastings and his team first devised these unorthodox principles, the implications were unknown and untested. But in just a short period, their methods led to unparalleled speed and boldness, as Netflix quickly became one of the most loved brands in the world.Here for the first time, Hastings and Erin Meyer, bestselling author of The Culture Map and one of the world's most influential business thinkers, dive deep into the controversial ideologies at the heart of the Netflix psyche, which have generated results that are the envy of the business world. Drawing on hundreds of interviews with current and past Netflix employees from around the globe and never-before-told stories of trial and error from Hastings's own career, No Rules Rules is the fascinating and untold account of the philosophy behind one of the world's most innovative, imaginative, and successful companies.

    Because really, does everyone have to be happy?Aside from her father wearing makeup and her mother not feeling well (a lot), Kim Korson’s 1970s suburban upbringing was typical. Sometimes she wished her brother were an arsonist just so she’d have a valid excuse to be unhappy. And when life moves along pretty decently--she breaks into show business, gets engaged in the secluded jungles of Mexico, and moves her family from Brooklyn to dreamy rural Vermont—the real despondency sets in. It’s a skill to find something wrong in just about every situation, but Kim has an exquisite talent for negativity. It is only after half a lifetime of finding kernels of unhappiness where others find joy that she begins to wonder if she is even capable of experiencing happiness.In I Don’t Have a Happy Place, Kim Korson untangles what it means to be a true malcontent. Rife with evocative and nostalgic observations, unapologetic realism, and razor-sharp wit, I Don’t Have a Happy Place is told in humorous, autobiographical stories. This fresh-yet-dark voice is sure to make you laugh, nod your head in recognition, and ultimately understand what it truly means to be unhappy. Always.

    As newly appointed captain of the USS Santa Fe, a nuclear-powered submarine, he was responsible for more than a hundred sailors, deep in the sea. In this high-stress environment, where there is no margin for error, it was crucial his men did their job and did it well.But the ship was dogged by poor morale, poor performance, and the worst retention in the fleet. Marquet acted like any other captain until, one day, he unknowingly gave an impossible order, and his crew tried to follow it anyway. When he asked why the order wasn't challenged, the answer was "Because you told me to." Marquet realized he was leading in a culture of followers, and they were all in danger unless they fundamentally changed the way they did things. That's when Marquet took matters into his own hands and pushed for leadership at every level. Turn the Ship Around! is the true story of how the Santa Fe skyrocketed from worst to first in the fleet by challenging the U.S. Navy's traditional leader-follower approach. Struggling against his own instincts to take control, he instead achieved the vastly more powerful model of giving control. Before long, each member of Marquet's crew became a leader and assumed responsibility for everything he did, from clerical tasks to crucial combat decisions. The crew became fully engaged, contributing their full intellectual capacity every day, and the Santa Fe started winning awards and promoting a highly disproportionate number of officers to submarine command.No matter your business or position, you can apply Marquet's radical guidelines to turn your own ship around. The payoff: a workplace where everyone around you is taking responsibility for their actions, where people are healthier and happier, where everyone is a leader.

    But too often, even the most innovative organization quickly becomes a "giant hairball"--a tangled, impenetrable mass of rules, traditions, and systems, all based on what worked in the past--that exercises an inexorable pull into mediocrity. Gordon McKenzie worked at Hallmark Cards for thirty years, many of which he spent inspiring his colleagues to slip the bonds of Corporate Normalcy and rise to orbit--to a mode of dreaming, daring and doing above and beyond the rubber-stamp confines of the administrative mind-set. In his deeply funny book, exuberantly illustrated in full color, he shares the story of his own professional evolution, together with lessons on awakening and fostering creative genius.Originally self-published and already a business "cult classic", this personally empowering and entertaining look at the intersection between human creativity and the bottom line is now widely available to bookstores. It will be a must-read for any manager looking for new ways to invigorate employees, and any professional who wants to achieve his or her best, most self-expressive, most creative and fulfilling work.

    Inside you will find:× The smell of honeysuckle× Heartbreak× A French-kissing rabbit× A haunted house× Death× A vagina singing sad old songs× Young geraniums in an ancient castle× Birth× A dog who appears in dreams as a spiritual guide× Divorce× Electromagnetic energy fields× Emotional horniness× The ghost of a sea captain× And moreI hope you enjoy these little weirds.Love,Jenny Slate

    Hoping to explore the “real ground of literature,” she reads her way through a somewhat randomly chosen shelf of fiction, from LEQ to LES.The shelf has everything Rose could wish for—a classic she has not read, a remarkable variety of authors, and a range of literary styles. The early nineteenth-century Russian classic A Hero of Our Time by Mikhail Lermontov is spine by spine with The Phantom of the Opera by Gaston Leroux. Stories of French Canadian farmers sit beside those about aristocratic Austrians. California detective novels abut a picaresque novel from the seventeenth century. There are several novels by a wonderful, funny, contemporary novelist who has turned to raising dogs because of the tepid response to her work.In The Shelf, Rose investigates the books on her shelf with exuberance, candor, and wit while pondering the many questions her experiment raises and measuring her discoveries against her own inner shelf—those texts that accompany us through life. “Fairly sure that no one in the history of the world has read exactly this series of novels,” she sustains a sense of excitement as she creates a refreshingly original and generous portrait of the literary enterprise.

    These include her "transformation from Pippi Longstocking-esque tomboy to are-you-a-lesbian-or-what tom man," attempting to find watchable porn, and identifying the difference between being called "ma'am" and "miss" ("Miss" sounds like you weigh ninety-nine pounds).Raw, relatable, and consistently hilarious, YOU'LL GROW OUT OF IT is a one-of-a-kind book by a singular and irresistible comic voice.

    In this collection of screamingly funny essays, you'll discover: * How to get your kid into a character breakfast at Disneyworld (or run the risk of eating chicken out of a bucket with Sneezy)* Secrets of Celebrity Moms (don't hate them because they're beautiful when there are so many other reasons to hate them)* EBay addiction and why "It ain't worth having if it ain't on eBay" (Whoa! Is that Willie Nelson's face in your grits?)* Why today's children's clothes make six-year-olds look like Vegas showgirls with an abundance of anger issues* And so much more!Rivenbark is an intrepid explorer and acid commentator on the land south of the Mason-Dixon line.

    Mary Laura Philpott thought she’d cracked the code: Always be right, and you’ll always be happy. But once she’d completed her life’s to-do list (job, spouse, house, babies—check!), she found that instead of feeling content and successful, she felt anxious. Lost. Stuck in a daily grind of overflowing calendars, grueling small talk, and sprawling traffic. She’d done everything “right,” but she felt all wrong. What’s the worse failure, she wondered: smiling and staying the course, or blowing it all up and running away? And are those the only options? In this memoir-in-essays full of spot-on observations about home, work, and creative life, Philpott takes on the conflicting pressures of modern adulthood with wit and heart. She offers up her own stories to show that identity crises don’t happen just once or only at midlife; reassures us that small, recurring personal re-inventions are both normal and necessary; and advises that if you’re going to faint, you should get low to the ground first. Most of all, Philpott shows that when you stop feeling satisfied with your life, you don’t have to burn it all down and set off on a transcontinental hike (unless you want to, of course). You can call upon your many selves to figure out who you are, who you’re not, and where you belong. Who among us isn’t trying to do that? Like a pep talk from a sister, I Miss You When I Blink is the funny, poignant, and deeply affecting book you’ll want to share with all your friends, as you learn what Philpott has figured out along the way: that multiple things can be true of us at once—and that sometimes doing things wrong is the way to do life right.

    It took her more than a decade to realize what she was actually trying to write: how this affected her relationship with her mother. When it was finally published, the essay went viral, shared on social media by Anne Lamott, Rebecca Solnit, and many others. The outpouring of responses gave Filgate an idea, and the resulting anthology offers a candid look at our relationships with our mothers. While some of the writers in this book are estranged from their mothers, others are extremely close. Leslie Jamison writes about trying to discover who her seemingly perfect mother was before ever becoming a mom. In Cathi Hanauer’s hilarious piece, she finally gets a chance to have a conversation with her mother that isn’t interrupted by her domineering (but lovable) father. André Aciman writes about what it was like to have a deaf mother. Melissa Febos uses mythology as a lens to look at her close-knit relationship with her psychotherapist mother. And Julianna Baggott talks about having a mom who tells her everything. As Filgate writes, “Our mothers are our first homes, and that’s why we’re always trying to return to them.” There’s relief in breaking the silence. Acknowledging what we couldn’t say for so long is one way to heal our relationships with others and, perhaps most important, with ourselves. Contributors include Cathi Hanauer, Melissa Febos, Alexander Chee, Dylan Landis, Bernice L. McFadden, Julianna Baggott, Lynn Steger Strong, Kiese Laymon, Carmen Maria Machado, André Aciman, Sari Botton, Nayomi Munaweera, Brandon Taylor, and Leslie Jamison.

    Jo Malone began her international fragrance and scented candle business in 1983 from her kitchen, where she made bath oils as thank-you gifts for her facial clients. She opened her first store in London in 1994, and in 1999 she sold the Jo Malone London brand to Estee Lauder Companies. Recently, she launched a new brand, Jo Loves, igniting the excitement of fashion and beauty converts all over the world. Raised in government-subsidized housing in Kent in the early 1960s, Jo Malone left school as a teenager to care for her mother after she had a stroke. Jo had not been successful in school because of her dyslexia, but she had the ability to see and feel everything in scent. Her at-home beauty business and hand-made products became popular, and word of her talent spread until an international brand was born. After the sale of her company and the birth of her son, she was diagnosed with breast cancer and underwent treatment in New York. Thus began the second chapter of her life, and in this memoir, Jo tells her full amazing and inspiring personal story.

    In Getting There, thirty leaders in diverse fields share their secrets to navigating the rocky road to the top. In an honest, direct, and engaging way, these role models describe the obstacles they faced, the setbacks they endured, and the vital lessons they learned. They dispense not only essential and practical career advice, but also priceless wisdom applicable to life in general. Getting There is for everyone—from students contemplating their futures to the vast majority of us facing challenges or seeking to reach our potential.

    It wasn’t drugs, alcohol, or sex: it was film. After moving to Los Angeles, Oswalt became a huge film buff (or as he calls it, a sprocket fiend), absorbing classics, cult hits, and new releases at the famous New Beverly Cinema. Silver screen celluloid became Patton’s life schoolbook, informing his notion of acting, writing, comedy, and relationships.Set in the nascent days of LA’s alternative comedy scene, Silver Screen Fiend chronicles Oswalt’s journey from fledgling stand-up comedian to self-assured sitcom actor, with the colorful New Beverly collective and a cast of now-notable young comedians supporting him all along the way.

    Kamau Bell from his hit show on CNN. Or maybe you've read about him in The New York Times or The New Yorker, about his intersectional progressivism gimmick: he treats racial, gay, and women's issues as inseparable.The Awkward Thoughts of W. Kamau Bell is a humorous, well-informed take on the world today, tackling a wide range of evergreen issues, such as race relations; fatherhood; the state of law enforcement today; comedians and superheroes; right-wing politics; failure; his interracial marriage; his upbringing by very strong-willed, race-conscious, yet ideologically opposite parents; his early days struggling to find his comedic voice, then his later days struggling to find his comedic voice; why he never seemed to fit in with the Black comedy scene . . . or the white comedy scene; how he was a Black nerd way before that became a thing; how it took his wife and an East Bay lesbian to teach him that racism and sexism often walk hand in hand; and much, much more.

    Critics have called her "sweet, adorable, and vicious." But there is so much more to be said about Samantha Bee. For one, she's Canadian. Whatever that means. And now, she opens up for the very first time about her checkered Canadian past. With charming candor, she admits to her Lennie from "Of Mice and Men"-style love of baby animals, her teenage crime spree as one-half of a car-thieving couple (Bonnie and Clyde in Bermuda shorts and braces), and the fact that strangers seem compelled to show her their genitals. She also details her intriguing career history, which includes stints working in a frame store, at a penis clinic, and as a Japanese anime character in a touring children's show.Samantha delves into all these topics and many more in this thoroughly hilarious, unabashedly frank collection of personal essays. Whether detailing the creepiness that ensues when strangers assume that your mom is your lesbian lover, or recalling her girlhood crush on Jesus (who looked like Kris Kristofferson and sang like Kenny Loggins), Samantha turns the spotlight on her own imperfect yet highly entertaining life as relentlessly as she skewers hapless interview subjects on "The Daily Show." She shares her unique point of view on a variety of subjects as wide ranging as her deep affinity for old people, to her hatred of hot ham. It's all here, in irresistible prose that will leave you in stitches and eager for more.