In the civilian sector, books offer information on everything from fixing a leaky faucet to developing an effective workout program to cooking a good steak.But what if you are promoted into a new position leading your former peers? What if you don’t get selected for the leadership position you wanted? How do you overcome imposter syndrome, when you aren’t sure you should be leading? As a leader, how do you judiciously dole out punishment? What about reward? How do you build trust with your both your superiors and your subordinates? How do you deliver truthful criticism up and down the chain of command in a tactful and positive way?These are all questions about leadership—the most complex of all human endeavors. And while there are books out there that provide solid leadership principles, books like Extreme Ownership and The Dichotomy of Leadership, there is no leadership field manual that provides a direct, situational, pragmatic how-to guide that anyone can instantly put to use.Until now. Leadership Strategy and Tactics explains how to take leadership theory, quickly translate that theory into applicable strategy, and then put leadership into action at a tactical level. This book is the solution that leaders at every level need—not just to understand the leadership game, but also how to play the leadership game, and win it.

    It has led nothing short of a revolution in the entertainment industries, generating billions of dollars in annual revenue while capturing the imaginations of hundreds of millions of people in over 190 countries. But to reach these great heights, Netflix, which launched in 1998 as an online DVD rental service, has had to reinvent itself over and over again. This type of unprecedented flexibility would have been impossible without the counterintuitive and radical management principles that cofounder Reed Hastings established from the very beginning. Hastings rejected the conventional wisdom under which other companies operate and defied tradition to instead build a culture focused on freedom and responsibility, one that has allowed Netflix to adapt and innovate as the needs of its members and the world have simultaneously transformed.Hastings set new standards, valuing people over process, emphasizing innovation over efficiency, and giving employees context, not controls. At Netflix, there are no vacation or expense policies. At Netflix, adequate performance gets a generous severance, and hard work is irrel-evant. At Netflix, you don't try to please your boss, you give candid feedback instead. At Netflix, employees don't need approval, and the company pays top of market. When Hastings and his team first devised these unorthodox principles, the implications were unknown and untested. But in just a short period, their methods led to unparalleled speed and boldness, as Netflix quickly became one of the most loved brands in the world.Here for the first time, Hastings and Erin Meyer, bestselling author of The Culture Map and one of the world's most influential business thinkers, dive deep into the controversial ideologies at the heart of the Netflix psyche, which have generated results that are the envy of the business world. Drawing on hundreds of interviews with current and past Netflix employees from around the globe and never-before-told stories of trial and error from Hastings's own career, No Rules Rules is the fascinating and untold account of the philosophy behind one of the world's most innovative, imaginative, and successful companies.

    But the real advantage these companies have is not so much who they hire, but rather how they enable their people to work together to solve hard problems and create extraordinary products.As legendary Silicon Valley coach--and coach to the founders of several of today's leading tech companies--Bill Campbell said, "Leadership is about recognizing that there's a greatness in everyone, and your job is to create an environment where that greatness can emerge."The goal of EMPOWERED is to provide you, as a leader of product management, product design, or engineering, with everything you'll need to create just such an environment.As partners at The Silicon Valley Product Group, Marty Cagan and Chris Jones have long worked to reveal the best practices of the most consistently innovative companies in the world. A natural companion to the bestseller INSPIRED, EMPOWERED tackles head-on the reason why most companies fail to truly leverage the potential of their people to innovate: product leadership.The book covers:what it means to be an empowered product team, and how this is different from the "feature teams" used by most companies to build technology products recruiting and coaching the members of product teams, first to competence, and then to reach their potential creating an inspiring product vision along with an insights-driven product strategy translating that strategy into action by empowering teams with specific objectives--problems to solve--rather than features to build redefining the relationship of the product teams to the rest of the company detailing the changes necessary to effectively and successfully transform your organization to truly empowered product teams EMPOWERED puts decades of lessons learned from the best leaders of the top technology companies in your hand as a guide. It shows you how to become the leader your team and company needs to not only survive but thrive.

    "So, what am I wrong about?""You're not going to want to hear this, but I have to tell you anyway." Liam paused before finishing. "You might be working hard, but you're not doing it for the company.""What the hell does that mean?" Shay wanted to know.Knowing that his adversary might punch him for what he was about to say, Liam responded. "You're doing it for yourself."New York Times best-selling author Patrick Lencioni has written a dozen books that focus on how leaders can build teams and lead organizations. In The Motive, he shifts his attention toward helping them understand the importance of why they're leading in the first place.In what may be his edgiest page-turner to date, Lencioni thrusts his readers into a day-long conversation between rival CEOs. Shay Davis is the CEO of Golden Gate Alarm, who, after just a year in his role, is beginning to worry about his job and is desperate to figure out how to turn things around. With nowhere else to turn, Shay receives some hard-to-swallow advice from the most unlikely and unwanted source--Liam Alcott, CEO of a more successful security company and his most hated opponent.Lencioni uses unexpected plot twists and crisp dialogue to take us on a journey that culminates in a resolution that is as unexpected as it is enlightening. As he does in his other books, he then provides a straightforward summary of the lessons from the fable, combining a clear explanation of his theory with practical advice to help executives examine their true motivation for leading. In addition to provoking readers to honestly assess themselves, Lencioni presents action steps for changing their approach in five key areas. In doing so, he helps leaders avoid the pitfalls that stifle their organizations and even hurt the people they are meant to serve.

    In this book, Patrick Bet-David “helps entrepreneurs understand exactly what they need to do next” (Brian Tracy, author of Eat That Frog!) by translating this skill into a valuable methodology. Whether you feel like you’ve hit a wall, lost your fire, or are looking for innovative strategies to take your business to the next level, Your Next Five Moves has the answers. You will gain: CLARITY on what you want and who you want to be. STRATEGY to help you reason in the war room and the board room. GROWTH TACTICS for good times and bad. SKILLS for building the right team based on strong values. INSIGHT on power plays and the art of applying leverage. Combining these principles and revelations drawn from Patrick’s own rise to successful CEO, Your Next Five Moves is a must-read for any serious executive, strategist, or entrepreneur.

    Louis glassblowing artist and recovering computer scientist named Jim McKelvey lost a sale because he couldn't accept American Express cards. Frustrated by the high costs and difficulty of accepting credit card payments, McKelvey joined his friend Jack Dorsey (the cofounder of Twitter) to launch Square, a startup that would enable small merchants to accept credit card payments on their mobile phones. With no expertise or experience in the world of payments, they approached the problem of credit cards with a new perspective, questioning the industry's assumptions, experimenting and innovating their way through early challenges, and achieving widespread adoption from merchants small and large.But just as Square was taking off, Amazon launched a similar product, marketed it aggressively, and undercut Square on price. For most ordinary startups, this would have spelled the end. Instead, less than a year later, Amazon was in retreat and soon discontinued its service. How did Square beat the most dangerous company on the planet? Was it just luck? These questions motivated McKelvey to study what Square had done differently from all the other companies Amazon had killed. He eventually found the key: a strategy he calls the Innovation Stack.McKelvey's fascinating and humorous stories of Square's early days are blended with historical examples of other world-changing companies built on the Innovation Stack to reveal a pattern of ground-breaking, competition-proof entrepreneurship that is rare but repeatable.The Innovation Stack is a thrilling business narrative that's much bigger than the story of Square. It is an irreverent first-person look inside the world of entrepreneurship, and a call to action for all of us to find the entrepreneur within ourselves and identify and fix unsolved problems--one crazy idea at a time.

    It has been used by corporations and startups and consultants around the world and is taught in hundreds of universities. After years of researching how the world's best companies develop, test, and scale new business models, the authors have produced their definitive work. The Invincible Company explains what every organization can learn from the business models of the world's most exciting companies.The book explains how companies such as Amazon, IKEA, Airbnb, Microsoft, and Logitech, have been able to create immensely successful businesses and disrupt entire industries. At the core of these successes are not just great products and services, but profitable, innovative business models--and the ability to improve existing business models while consistently launching new ones.The Invincible Company presents practical new tools for measuring, managing, and accelerating innovation, and strategies for reducing risk when launching new business models. Serving as a blueprint for your growth strategy, The Invincible Company explains how to constantly stay ahead of your competition.In-depth chapters explain how to create new growth engines, change how products and services are created and delivered, extract maximum profit from each type of business model, and much more. New tools--such as the Business Model Portfolio Map, Innovation Metrics, Innovation Strategy Framework, and the Culture Map--enable readers to understand how to design invincible companies.The Invincible Company: ● Helps large and small companies build their growth strategy and manage their core simultaneously● Explains the world's best modern and historic business models● Provides tools to assess your business model, innovation readiness, and all of your innovation projectsPresented in striking 4-color, and packed with practical visuals and tools, The Invincible Company is a must-have book for business leaders, entrepreneurs, and innovation professionals.

    but not enough time to execute it? What about a goal you really want to accomplish...but can't because instead of taking action, you procrastinate? Do you feel like the only way things are going to get done is if you do them? But what if it wasn't that way? What if you had a team of people around you that helped you accomplish your goals (while you helped them accomplish theirs)? When we want something done, we've been trained to ask ourselves: "How can I do this?" Well, there is a better question to ask. One that unlocks a whole new world of ease and accomplishment. Expert coach Dan Sullivan knows the question we should ask instead: "Who can do this for me?" This may seem simple. And it is. But don't let the lack of complexity fool you. By mastering this question, you will quickly learn how billionaires and successful entrepreneurs like Dan build incredible businesses and personal freedom. This book will teach you how to make this essential paradigm-shift so you can: - Build a successful business effectively while not killing yourself - Immediately free-up 1,000+ hours of work that you shouldn't be doing anyway - Bypass the typical scarcity and decline of aging and other societal norms - Increase your vision in all areas of life and build teams of WHOs to support you in that vision - Never be limited in your goals and ambitions again - Expand your abundance of wealth, innovation, relationships, and joy - Build a life where everything you do is your choice--how you spend your time, how much money you make, the quality of your relationships, and the type of work you do Making this shift involves retraining your brain to stop limiting your potential based on what you solely can do and instead focus on the nearly infinite and endless connections between yourself and other people as well as the limitless transformation possible through those connections.

    In The Advice Trap, bestselling author, speaker, and leadership coach Michael Bungay Stanier shares his invaluable insights into developing team members’ professional performance, using tips that even the busiest managers can put into play. Learn how to confront and quell the three advice monsters that lurk inside us all, and how to resist the seven temptations that can ensnare even the most well-meaning manager. With his trademark wit and wisdom, Michael shows you exactly how to ask questions that drive impact and engagement, eliminate the negative and accentuate the positive. He takes you through examples of common problem situations, and reveals how to overcome them by using his everyday coaching tips. Finally, he shows you how to attain the highest level of engagement with his “blackbelt” tools of employee interaction: transparency, lightness and deep appreciation.A companion to The Coaching Habit, The Advice Trap gives you the power to say less, ask more—and change how you lead forever.

    Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life, but often people shy away from it, feeling defeated before they’ve even started. In this groundbreaking new book on negotiation, Ask for More, Alexandra Carter—Columbia law professor and mediation expert who has helped students, business professionals, the United Nations, and more—offers a straightforward, accessible approach anyone can use to ask for and get more. We’ve been taught incorrectly that the loudest and most assertive voice prevails in any negotiation, or otherwise both sides compromise, ending up with less. Instead Carter shows that you get far more value by asking the right questions of the person you’re negotiating with than you do from arguing with them. She offers a simple yet powerful ten-question framework for successful negotiation where both sides emerge victorious. Carter’s proven method extends far beyond one “yes” or handshake and instead creates value that lasts a lifetime. Ask for More gives you the tools to bring clarity and perspective to any important discussion, no matter the topic.

    If you find yourself trapped between stagnating sales, staff turnover, and unhappy customers, what do you do first? Every problem seems urgent -- but there's no way to address all of them at once. The usual result: a business that continues to go in endless circles putting out urgent fires or prioritizing the wrong things.Fortunately, Mike Michalowicz has a simple system to help you eradicate these frustrations and get your business moving forward, fast. Mike himself has lived through the struggles and self-doubt of a stagnating business. He figured out that every business has a hierarchy of needs, and if you can understand where you are in that hierarchy, you can identify what needs immediate attention. Simply fix that one thing next, and your business will naturally and effortlessly level-up.Over the past decade, Mike has developed an ardent following for his funny, honest, and actionable insights told through the stories of real entrepreneurs. Now Fix This Next offers a simple, unique, and wildly powerful business compass that has already helped hundreds of companies get to the next level, and will do the same for you. Immediately.

    He has studied the science behind it, and worked closely with high performers across business, sports and entertainment, to understand what it takes to transcend apparent limitations and achieve true potential.Through his entrepreneurial experience and studying the field of health and fitness, Bansal came to understand the enormous power of plasticity: the ability of the human brain to rewire itself at will as we develop new skills. He also realised that high performers across domains rely on common tools that were embraced by ancient wisdom and are validated by modern science. Knowing that high performance is not a matter of genetics or luck is highly empowering. No Limits distils Bansal’s findings on talent, deliberate practice, mindset, habit, willpower and learning. It is a guide to maximising one’s potential with well-defined strategies. So, no matter what you do, you can be a superior version of yourself, performing at increasingly better levels, constantly reaching higher.

    But as this practical book reveals, what's most important for leadership is principled consistency. Time and again, small things done well build trust and respect within a team.Using stories from his time at Netscape, Apple, and Slack, Michael Lopp presents a series of small but compelling practices to help you build leadership skills. You'll learn how to create teams that are highly productive, highly respected, and highly trusted. Lopp has been speaking and writing about this topic for over a decade and now maintains a Slack leadership channel with over 13,000 members.The essays in this book examine the practical skills Lopp learned from exceptional leaders--as a manager at Netscape, a senior manager and director at Apple, and an executive at Slack. You'll learn how to apply these lessons to your own experience.

    They're told to identify and develop natural-born strengths, to mine their failures for insights into what they need to change, and to work hard to correct any real or perceived career-limiting deficiencies. Own the room. Eat last. Do you.Frances Frei and Anne Morriss argue that this popular leadership advice glosses over the most important thing you can do to be a great leader: Build others up. Leadership, at its core, is not about you. As Frei and Morriss show through inspiring stories from the NBA to ancient Rome to Silicon Valley, real leadership is about how effective you are at making other people better--and making sure that this impact endures even in your absence.Unleashed helps you do just that. Showing how the boldest, most effective leaders use a special combination of trust, love, and inclusion to create a space in which other people can excel, Frei and Morriss provide practical, battle-tested tools--based on their work in companies such as Uber, Riot Games, Walmart, and others--along with interviews and stories from their own personal experience to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people . . . and, ultimately, in yourself.

    Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety--the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.

    They're sluggish, change-phobic, and emotionally arid. Human beings, by contrast, are adaptable, creative, and full of passion. This gap between individual and organizational capability is the unfortunate by-product of bureaucracy--the top-down, rule-choked management structure that undergirds virtually every organization on the planet.Invented in the nineteenth century with the goal of turning people into semi-programmable robots, bureaucracy is deeply dehumanizing. Today, only 13 percent of employees around the world are fully engaged in their work. The rest show up physically but leave much of their enthusiasm and ingenuity at home--hardly surprising given the tendency of bureaucrats to regard human beings as mere "resources."By the authors' reckoning, bureaucracy costs the global economy more than $9 trillion in lost economic output each year. Worse, despite all the hype around flat organizations and agile processes, bureaucracy is growing, not shrinking.In their provocative and practical new book, world-renowned business thinker Gary Hamel and expert coauthor Michele Zanini lay out a detailed blueprint for creating organizations that are fully human and free from the shackles of bureaucracy. Few leaders would admit to being champions of bureaucracy, but rarer still is the leader who has a plan for defeating it. Essential elements include: Calculating the hidden costs of "bureausclerosis" Ridding ourselves of toxic bureaucratic beliefs Drawing lessons from organizations that have excised bureaucracy Uprooting bureaucratic structures and processes while avoiding operational chaos Overcoming the resistance of those inclined to defend bureaucracy Learning to lead in an environment in which position and rank are no longer the keys to the kingdom The ultimate goal: organizations that are infused with the spirit of entrepreneurship, where everyone thinks like an owner, and game-changing innovation is the rule rather than the exception.Humanocracy brims with illuminating insights, real-world stories, and powerful tools. Both manifesto and manual, it shows you how to build an organization that's fit for the future by building one that's fit for human beings.

    In both high-pressure situations and everyday scenarios, in each meeting and email, we have the opportunity to empower our colleagues by using the right words.In Leadership is Language, Former US navy captain David Marquet expands on his bestselling leadership book Turn the Ship Around! and shows managers and leaders the next step in their development: how to enable their team through communication.Marquet outlines a set of principles and tools that help leaders inspire their people to take responsibility and address challenges without waiting to be told what to do, highlighting how small changes in language can lead to dramatic changes in a team's success and happiness.Praise for Turn the Ship Around!:'I don't know of a finer model of this kind of empowering leadership than Captain Marquet. And in the pages that follow you will find a model for your pathway' Stephen R. Covey, author of The 7 Habits of Highly Effective People'To say I'm a fan of David Marquet would be an understatement... I'm a fully fledged groupie. He is the kind of leader who comes around only once a generation. He is the kind of leader who doesn't just know how to lead, he knows how to build leaders. His ideas and lessons are invaluable to anyone who wants to build an organization that will outlive them' Simon Sinek, optimist and author of Start with Why

    It's the hidden asset that never shows up on the balance sheet, despite being the driver for a company's true value. And now, in this hypercompetitive business environment, the war for talent has never been more important, or more complex. Of eight hundred CEOs and six hundred C-suite executives polled in 2019, the overwhelming majority cited the ability to attract and retain top talent as their number one concern.For your organization to win, you need to attract and retain the best talent. But without the right strategy or mindset, you won't be able to do so--and you won't be able to compete. After all, your people, not your product or service, are your strongest competitive advantage.When it comes to winning on talent, no one does it better or more consistently than the US Special Operations community. Their success comes down to their people and a widely held foundational belief: Talent + Leadership = Victory.The Talent War explores how US Special Operations Forces assess, select, and develop their world-class talent. You'll learn how to adopt a talent mindset, the single greatest weapon you can possess in the war for talent. When your organization reflects this mindset, you will hire, train, and develop the right people, and put them in the best positions to make decisions that allow you to retake the advantage and win the war.

    Technology companies make up seven of the world's ten largest firms by market capitalization. And the key to their success is the key to all modern organizations. Jonathan Smart, business agility practitioner, thought leader, and coach, reveals the patterns and antipatterns that will help organizations from every industry deliver better value sooner, safer, and happier through high levels of engagement, inclusion, and empowerment. Through his decades of experience in the technology world, Smart provides business leaders with a blueprint for creating a world-class organization of the future. Through Agile and Lean ways of working, business leaders can empower teams to improve production, grow together, and create better services for their customers. These better ways of working have overflowed from the IT department to every corner of successful organizations, taking root in every industry from aerospace to accounting, insurance to shipping. This book is not about software development. It is not a book about the computer industry. This book is about applying agility across the entire organization. It's a book that will put you at the front of change and ahead of the competition.

    As technology companies succeed and grow, so do their engineering departments. In your career, you’ll may suddenly get the opportunity to lead teams: to become a manager. But this is often uncharted territory. How can you decide whether this career move is right for you? And if you do, what do you need to learn to succeed? Where do you start? How do you know that you’re doing it right? What does “it” even mean? And isn’t management a dirty word? This book will share the secrets you need to know to manage engineers successfully.

    The reality is, your shiny business isn't as functional as it looks from the outside; it's unorganised, inconsistent and key-person dependent.SYSTEMology solves this problem with a proven, step-by-step business systemisation framework - designed so that even the busiest business owner can deploy it. Drawing on 20+ years of business experience and real-life case studies, David Jenyns details the path to complete business reliability.

    These kinds of leaders make important contributions but rarely leave a mark on the businesses they serve. For those wanting to make a lasting impact, new skills are required. They need to learn to launch new initiatives, inspire others, and champion innovative approaches. Joel Peterson calls these higher-level leaders “entrepreneurial leaders,” and they create durable enterprises that deliver on their promise.After three careers, four decades of marriage and seven kids, and demanding roles as CFO, CEO, chairman, lead director, adjunct professor, founder, author, entrepreneur and investor, Joel Peterson is often sought as a mentor and coach by leaders and aspiring leaders. He has worked with all types of leaders and considers the entrepreneurial leader to be the highest level of influence.Peterson lays out a path to achieving this summit, with a series of leadership maps organized around the four essential basecamps on the path to Entrepreneurial Leadership:Establishing TrustCreating a Sense of MissionBuilding a Cohesive TeamExecuting and Delivering ResultsThese core philosophies, while easy to summarize, can be extremely difficult to implement. As Peterson says:“This book of maps and mindsets is aimed at those who hope to lead others, help them achieve their best, break new barriers, change the status quo, create a legacy, develop a brand, and enjoy a life-altering experience.”Let Entrepreneurial Leadership guide you on your journey.

    The strategies they applied in healing the most desperate communities also hold the key to healing our divided and empty nation today. From the lessons he has learned from witnessing the work of committed neighborhood leaders, Robert Woodson has gleaned ten fundamental principles that should be applied to uplift not only those who are at the bottom rung of society, but also people of means who experience the emptiness of life without meaning and purpose. Bob walks the reader through his discovery of each of these life-changing precepts and, along the way, we discover how each of us can experience new value in our lives and be empowered to contribute to our world.In reading, you will understand what it takes to overcome adversity and transform people from the inside out. You will feel inspired to adopt these longstanding, proven values that have generated astonishing long-term results in reshaping lives and homes. Equipped with the information, you will discover a whole new way of approaching revitalization of the world you serve as well as your own life.God does not choose the capable; He chooses the called and then makes them capable.

    City infrastructure was crumbling, strong financial policies and systems were nonexistent, many executive positions were vacant, public satisfaction was low, ethical standards were weak, and public safety union salaries and benefits were outpacing revenues, crowding out other essential city services. Simply put: San Antonio was on the verge of collapse.Greedy Bastards tells the story of Sheryl and her new team's uphill battle to turn around San Antonio city government. She takes you behind closed doors to share the hard changes she made and the strategies she used to create mutually beneficial solutions to the city's biggest problems.Many of the issues Sheryl found in San Antonio are present in cities across the US. Packed with wins and losses, lessons learned, and pitfalls encountered, Greedy Bastards is a guidebook for any city official tasked with turning around a struggling city.

    An improvised game of cricket was often the circuit-breaker Harry and his team needed after the tension of operations. He began a tradition of organising matches wherever he was sent, whether it was in the mountains of East Timor with a fugitive rebel leader, or on the dusty streets of Baghdad, or in exposed Forward Operating Bases in the hills of Afghanistan. Soldiers, locals and even visiting politicians played in these spontaneous yet often bridge-building games.As part of the tradition, Harry also started to take a cricket bat with him on operational tours, eleven of them in total. They'd often go outside the wire with him and end up signed by those he met or fought alongside. These eleven bats form the basis for Harry's extraordinary memoir. It's a book about combat, and what it takes to serve in one of the world's most elite formations. It's a book about the toll that war takes on soldiers and their loved ones. And it's a book about the healing power of cricket, and how a game can break down borders in even the most desperate of circumstances.

    With his acclaimed, bestselling books The Obstacle is the Way, Ego is the Enemy, and Stillness is the Key, Ryan Holiday has helped bring the Stoicism of Marcus Aurelius, Seneca, and Epictetus to hundreds of thousands of new readers all over the world.The Obstacle is the Way teaches you how to let go of the things you can't control and turn every new obstacle into an opportunity to get better, stronger, and tougher. Ego is the Enemy teaches you how to overcome and master the greatest obstacle in life--our insatiable ego. Stillness is the Key teaches you why slowing down is essential to charging ahead.This boxed set offers the Stoic insights and exercises from all three books featuring a vast array of stories and examples, from literature to philosophy to history.If you or anyone you know are seeking inner peace, clarity, and effectiveness in our crazy world, this collection will help immensely and makes a great gift. It will help you find the serenity, self-knowledge, and resilience you need to live well.Start your journey in the art of living.

    And in these pages, he shows you how taking the same revolutionary approach might be the smartest business decision you’ll ever make.Upon taking his place as CEO of Honeywell International in 2002, he encountered an organization on the verge of failure thanks to years of short-termism.Winning Now, Winning Later reveals the bold the operational reforms and counterintuitive leadership practices you can put into practice that will allow you to do two conflicting things at the same time—pursue strong short- and long-term results. This tested and proven approach can strengthen your business like never before, and even rescue it from the brink of disaster no matter how dire the current circumstances may seem. Offering 10 essential principles for winning both today and tomorrow, this book will help you:Spot practices that seem attractive in the short term but will cost the company in the future Determine where and how to invest in growth for maximum impact Sustain both short-term performance and long-term investments even in challenging times, such as during recessions and leadership transitions Feel inspired to stand up to investors and other managers who are solely focused on either short- or long-term objectives Step back, think independently, and foster independent thinking among others around youPresenting a comprehensive solution to a perennial problem, Winning Now, Winning Later is a go-to guide for you and leaders everywhere to finally transcend short-termism’s daily grind and leave an enduring legacy of success.

    But for someone who was living in poverty, struggling financially, and finding it hard to make ends meet, the dream was more like a fantasy with no hope of becoming a reality. That is, until the day Ebony got a job with an organization, after years of working dead end jobs, that put her one step closer to living the American Dream.But her dream quickly turned into a nightmare when she became a victim of systemic racism in employment, was stripped of all dignity, confidence, and strength, and was left with three impossible choices: suffering in silence to keep her job, resigning to keep her sanity, or waiting to be unjustly fired. Or is there a fourth path? And does Ebony have the strength to follow it?

    Filled with real-life stories and concrete strategies, this practical guide helps develop the specialized skills and mindset needed to successfully lead and manage a stable and impactful world-class organization.A lot has happened since Joan Garry's Guide to Nonprofit Leadership was first published in 2017. The COVID-19 pandemic, the 2020 election cycle, and seismic economic and cultural shifts have transformed the nonprofit world. This second edition provides a wealth of new content and fresh perspectives on changes in the nonprofit landscape. Brand-new chapters bring the core responsibilities of board service to life, offer practical advice on how small nonprofits can have an outsized impact, discuss effective crisis management approaches, and deliver even more stories and lessons drawn from the Joan Garry's work with thousands of nonprofit leaders. Throughout the book, the author shares new insights on topics such as managing crises, graceful exits, organizational transitions, and more. Honest, authentic, and sometimes hilarious, this book will help you:Gain a rich understanding of what it takes to lead a nonprofit Raise awareness and make the greatest possible impact Create successful and sustainable fundraising programs Reinvigorate your organization's passion for its mission Work in true partnership with staff and board members Respond effectively to crises and avoid common pitfalls Written by the former Executive Director of GLAAD and founder of the Nonprofit Leadership Lab, Joan Garry's Guide to Nonprofit Leadership is required reading for nonprofit board members, leaders, managers, and staff looking to make the greatest possible impact.

    Learn how experienced Scrum masters balance the demands of these three levels of servant leadership, while removing organizational impediments and helping Scrum teams deliver real-world value. Discover how to visualize your work, resolve impediments, and empower your teams to self-organize and deliver using advanced coaching and facilitation techniques that honor and support the Scrum values and agile principles.

    Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: transforming their culture and the way people communicate. Agile Conversations brings a practical, step-by-step guide to using the human power of conversation to build effective, high-performing teams to achieve truly Agile results. Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the "whys," define commitments, and hold everyone accountable.These five conversations give teams everything they need to reach peak performance, and they are exactly what's missing from too many teams today. Stop focusing on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.

    As the head of Boston's Logan International Airport, the launching pad for the hijacked planes that destroyed the Twin Towers, she was scapegoated by the media and political leaders for supposed airport security lapses and forced to resign. She was also sued for wrongful death by the family of a 9/11 victim, holding her personally responsible for the terrorist attack.A rising star at thirty-five--she had served as chief of staff to two consecutive Massachusetts governors before becoming the first woman to head the state's Port Authority--Buckingham's life and career was suddenly derailed. Grappling with issues of trauma, faith, leadership, and resilience, this unique memoir shares her struggle to rebuild her life and come to terms with being blamed for the unimaginable tragedy that occurred on her watch.

    There are proven approaches for connecting with qualified candidates from underrepresented demographics. And when you know how to design a hiring process that will set them up for success, they’ll be eager to accept your offer.Building on the momentum of her book, "Better Allies: Everyday Actions to Create Inclusive, Engaging Workplaces," Karen Catlin has created this helpful hiring guide filled with best practices to recruit and hire people from underrepresented ethnicities and genders, with non-traditional educational backgrounds, with gaps on their resumes, or from older generations. With examples, stories, checklists, rubrics, and guidelines galore, this unique tool will help you transform your hiring process to attract and retain diverse applicants.Read this guidebook for actionable steps you can take to fill your pipeline with candidates from underrepresented groups and ensure you have an inclusive interview process that paves the way to a more diverse workforce.

    Uncover never-before-published "insider stories" from pivotal moments in Toyota's history and fascinating nuances that inspired the Toyota Way. And walk away with fresh insights and excitement about people-centered leadership, organizational excellence, and yourself. If you've ever been mentored -- in business or in life -- by someone whose words, experiences, and perspectives changed you for the better, you know that an entire book of honest reflection and deep wisdom can have a profound impact on the world. For today's business professionals -- dedicated to continuous learning and people-centered leadership -- this is that book. Learning to Lead, Leading to Learn is a beautiful, one-of-a-kind tapestry that will inspire both veteran and aspiring leaders to reflect and learn. It's a book for leaders of all levels, in any industry, anywhere in the world, who strive to create a culture of continuous learning and to lead with intention -- by helping others discover their best selves, while also developing themselves."

    Many owners and CEOs think they have to be involved in every aspect of their business. They spend valuable brainpower on low-priority decisions. Before long, they're overworked and burned out.Instead of doing everything, it's time to focus on the right things.A CEO Only Does Three Things zeroes in on the three pillars of business: culture, people, and numbers. Steeped in twenty-plus years of practical knowledge, training, and consulting with some of the world's largest companies, this indispensable guide shows how to articulate the right culture for your business, hire people with the right mindsets, and inspire your teams to produce optimal results.Hundreds of CEOs have used Taylor's methods to create fulfilled, efficient, professional lives, and you can join them. Learn how to focus on the work you love-and avoid CEO burnout.

    Few yellow taxis are left to serve tourists. Amazon shifted its business model from selling books to delivering convenience 24/7 at attractive prices. Driven by the viewing behaviors of their users, Netflixshifted from renting and shipping DVDs to producing original content like "Narcos."All of these changes are business model shifts. A shift is a deliberate and systematic move towards more relevance and value for customers. Business Model Shifts is a collection of stories about value creation, sharing inspiration and insights from more than 100 leading business models. The collection of stories is organized in six ways to create new value for customers:The Services Shift: the move from product towards services that get the job done for customers The Stakeholder Shift: the move from a shareholder orientation towards creating value for all stakeholders The Digital Shift: the move from fragmented business operations towards always being connected to customers and their needs The Platform Shift: the move from underserved towards directly connecting people to exchange value The Exponential Shift: the move from improving 10% towards exponential thinking and 10x growth The Circular Shift: the move from take-make-dispose towards restorative, regenerative, and circular value creation Each of the shifts is presented in a visual way, revealing the essence of value creation. This book triggers you to think and act strategically, shows what you can learn from business models inside and outside your industry, and urges you to apply those learnings to make your own shift. Now is the time! Are you ready to shift your business model towards more relevance and value for your customers?

    These new disruptive technologies present significant opportunity for businesses in every industry. The first businesses to understand automation and these transformative technologies will be the ones to reap the greatest rewards in the marketplace. The Innovation Ultimatum helps leaders understand the key technologies poised to reshape business in the next decade and prepare their organizations for technology-enabled change.Using straightforward, jargon-free language, this important resource provides a set of strategic questions every leader will need to ask and answer in order to prepare for the impending changes to the business landscape. Author Steve Brown shares his insights to help leaders take full advantage of the next wave of digital transformation and describes compelling examples of how businesses are already embracing new technologies to optimize operations, create new value, and serve customers in new ways. Written for anyone that wants to understand how automation and new technology will fundamentally restructure business, this book enables readers to:Understand the implications of technology-driven change across industrial sectors Apply important insights to their own business Gain competitive advantage by implementing new technologies Prepare for the future of work and understand the skills needed to thrive in a post-automation economy Adopt critical digital technologies in any organization Providing invaluable cutting-edge content, The Innovation Ultimatum is a much-needed source of guidance and inspiration for business leaders, board members, C-suite executives, and senior managers who need to prepare their businesses for the future.

    They quit frustrating corporate jobs to visit the world’s most inspiring companies. While checking off their renowned Bucket List, they share what they have learned so far.This book is for people who know workplaces could, and should, be better. Whether you’re in the leadership team, a rebel who has been suppressed by corporate dogma or a manager who is trapped in the broken system: this book is for you!

    

    

    

    

    But for innovatorsinside established companies, making a distinction between being a pirate andjoining the navy is a fallacy. We have to figure out a way to become pirates inthe navy!There is nothingharder in business than trying to innovate within large corporations.Innovators in big companies often face internal opposition as well as their externalcompetitors. It is the management of the core business that tends to get in theway of innovation. Most intrapreneurs recognise that innovation can’t becarried out as a series of one-off projects that always have to jump throughpolitical hurdles. They realise that there is a need for innovation to happenas a repeatable process. But how can they achieve this?This is a step-by-stepguide to getting continuous innovation done in companies and reshaping them inthe process. It is for anyone involved in corporate innovation and drivingcompany change.

    A practical, expert-reviewed guide to growing software engineering teams effectively, written by and for hiring managers, recruiters, interviewers, and candidates.

    They could just be scary. Not so today. Modern managers must be all things to all people. They must be inspirational, authoritative and organised. They must be inventive, emotionally intelligent, patient and calm. They must be bold, but cautious. They must drive change, but maintain order. They must be selfless, but demanding. And they must be all of these things consistently, because the moment they make a mistake pretty much everyone hates them and loads of stuff goes wrong.Take a moment to think about the personality traits and skills necessary to consistently be all of those things. Do you know anyone who even comes close to being this person? It's doubtful. But in most organisations today, roughly one in seven employees perform management duties. We are organising ourselves in such a way that success depends on one in seven people being better than the best person we’ve ever met, and then we’re surprised when everything is horrible. The unavoidable truth is that far fewer than one in seven people are capable of doing this job. It’s not even close to one in seven. Have you met people? Most of them are dreadful.And if we don't have enough people who can do the job to the standard required - isn't it time to think about changing the job?Funny and insightful, The Management Delusion will leave you wondering why we ever made the job so complicated in the first place.In this ground-breaking book, Casey expertly lays out the failures of conventional management, and provides shockingly simple approaches to every day management activities that anyone can implement. Addressing everything from goal setting, performance reviews, delegating, career development, recurring meetings to pay reviews, this book will change the way you think about management forever.Whether you manage a team, a department, or an entire company, you need to read this book.

    Be Less Zombie distils 10 years of field research amongst some of the world’s leading innovators into a pragmatic, actionable toolkit. Designed for managers who need more remarkable innovation with repeatable, scalable approaches, it shows readers how to: De-risk bolder, more profitable innovation Make innovation a predictable and measurable capability Equip managers with essential tools and skills for leading innovation and transformation Help teams find new capacity and energy to deliver today’s business whilst discovering tomorrow’s Turner’s research also delves beyond the business world. He brings insights from a wide range of unexpected, expert sources including a guerrilla negotiator, a cage-fighter trainer, an X-Factor coach, a senior emergency room doctor, and a fashion designer. His ‘Turn It On’ innovation framework gives leaders and managers tools, processes and pathways to make bolder and more profitable innovation an inevitability, not an anomaly. This book is for: CEOs who need a better, more continuous pipeline of profitable innovation Senior leaders who need more ideas, collaboration and energy across their divisions Finance executives who want to resource innovation and yet measure it effectively Strategy, change and transformation managers charged with delivering greater organisational agility and differentiation HR executives who are trying to resource and equip leaders and employees with innovation capabilities Organisational development managers tasked with shaping more agile and innovative ways of working Team leaders who need to help their people find new capacity and energy to deliver bolder ideas Individual employees who want their managers to stop blocking their best ideas

    Far from it. What the customer wants is often at odds with what is best for the business or brand. Adam draws on his years of creative agency experience, the wisdom of other voices, as well as marketing science to outline the dangers of listening to the customer too much and reveals what you can do about it. This book will show you how to build a strong brand or business.

    

    The past ten years have been marked by the arrival of 4G, mobile services, and robotics. These technologies have brought about a revolution in the field of customer experience and in the future, this will evolve even further. As a company, you will have to take a more active part in the personal life journey of your customers. This opens up the opportunity to tackle, together with your customer, concrete social world problems, including climate change, mobility, and health care. Customers increasingly seek out companies that do good for both themselves, and the world.

    The French novelist Marcel Proust famously wrote that, “The real voyage of discovery consists not in seeking new lands, but in seeing with new eyes.” So, if your vision is to become a better communicator and presenter, a more innovative thinker, a more productive performer, a more efficient manager, a more effective coach, or a more visionary and inspirational leader, then this exciting new book will open your “mind’s eye” to a whole new world: The world of VisuaLeadership.

    Finding the right talent that will prosper and stay is even harder. Business growth is being stifled and fields of office cubicles remain empty due to the fierce competition for talent today with job openings having recently surged to a record high: 6.55 million.Evergreen Talent will show you how to attract, find, and keep employees for the long-term. What many organization leaders fail to understand is that you can’t simply transplant a competitor’s talent strategy and achieve the same results—just as you can’t take plants suited to a warm climate and expect them to thrive in chillier locales. The conditions are too different. But a company that takes the time to examine its own environment, select talent accordingly, and nurture its people will stand tall, regardless of economic conditions.In Evergreen Talent Roberta Matuson, aka the Talent Maximizer, challenges leaders to think differently about their approach to growing a sustainable workforce—one that will regenerate regularly, with minimal effort on their part. The book is filled with pragmatic advice, case studies, and best practices from companies that have done this successfully. Also included are tools to help readers assess their workplace environment and populate their organization with talent that will continue to grow, year after year.

    

    They quit frustrating corporate jobs to visit the world’s most inspiring companies. While checking off their renowned Bucket List, they share what they have learned so far. This book is for people who know workplaces could, and should, be better. Whether you’re in the leadership team, a rebel who has been suppressed by corporate dogma or a manager who is trapped in the broken system: this book is for you! The Corporate Rebels’ blog is read in over 100 countries and has been featured in The New York Times, Forbes, HuffPost, The Guardian, and the BBC. The authors have been listed among the Top 30 Emergent Management Thinkers and won the 2019 Thinkers50 Radar Award.

    

    

    If you’re like most managers, you’ve never seen management excellence. You are not alone.Modern management requires we first manage ourselves—and that might be the most challenging part of management. Based on research and backed up by personal stories, you'll see how you can manage yourself. Through questions, stories, and proven options, learn how you can:• Move from expert to coach.• Recognize and avoid micromanagement.• Support the people doing the work to solve more of their problems.• Make time to think so you can be your best self.• Trust the people you lead and serve.• And, much more.With its question and myth, each chapter offers you options to rethink how you manage yourself.Become a modern manager. Learn to manage yourself so you and the people you lead and serve can deliver the results everyone needs.

    He's found a growing divergence between magnet cities—brimming with talent and new businesses—and talent exporting cities—where bright young minds leave in search of better opportunities.More Good Jobs is the playbook for turning your community into a magnet city, helping local entrepreneurs to start and grow companies and, in doing so, creating more good jobs for everyone in our communities.

    Tawnie Breaux creates a straightforward, get to the point guide for mastering the art of self-confidence using lessons learned from over 15+ years of experience in a male-dominated industry.As a high-value sales leader, business owner and author, her website Books, Beauty and Business ranked #18 in most inspirational resources for small business owners.Women in Power shares: How building credibility quickly and with confidence is key to beginning any successful relationship. Confidence-building skills that will get you through high-stress situations with the positive outcomes you want. Everyday tips to build the confidence needed to successfully engage with people of every position in business meetings, interviews, and networking events. Take your career to the next level, exceed financial goals, care for your family and take that much-needed vacation, this book will set you apart from the general rat race and help get you there faster. Creating a successful career starts with a few simple strategies. Enjoy these everyday tips to unlock your power and know your worth.

    

    

    Iseli decided to write a book about courage while on a multi-year motorbike journey around the world. All of that "helmet time" allowed her to ponder what so many people ask her about her businesses and daring international adventures:Where do you find the courage to do what you do?In this, her third book, Iseli shares her 13 principles for living a life of courage and breaking through any barriers or obstacles life throws your way.Embark on this exciting adventure with Iseli as you discover how to unlock the boundless courage and power within you. Here are a few of the amazing life lessons you'll learn in this book:Why courage is the most important life skill you need to learn (and yes, anyone can learn to develop more courage!)The difference between being courageous and being fearless or reckless (and how to distinguish an impostor from the real deal)How to expand your Courage Boundaries step-by-step so you can systematically grow your ability to take on new challenges and adventures in lifeHow to define the life you truly want to live, and a process you can follow for sticking to it (especially when things don't go as planned)How to develop an irresistible love for life that will draw people to you, and turn something that used to terrify you into an exciting call for adventureThrough her personal experiences and quirky sense of humor, Franziska Iseli will help you face everything life may throw at you with courage: from navigating past "poop showers" to making brave decisions without fear of what might happen in the future. Her fresh prose is not only a delight to read, but full of both insight and inspiration.This isn't your typical personal development book. This is real, raw, honest, and full of practical life lessons from someone who is walking the walk and living a life of courage, meaning, and impact.

    

    This book is all about learning how to become self aware by improving your decisions and avoiding mistakes in less than a couple of seconds."Wait, 2 seconds? I can't get off the couch that fast," you complain. You’re right. your body needs time to perform an action, but your brain is a million times faster.The best part is your thoughts are lightning quick, no matter what your IQ. You do not need Einstein's intelligence to process thoughts in 2 seconds. Aren't you capable of having a conversation by processing what you hear and replying right after? If you can do that, there is no reason why you cannot think and make better choices in a snap of fingers.Have you said something wrong due to a slip of the tongue? Have you made a blunder you immediately regretted? Have you acted in a hurry without thinking through?99% of our decisions are small. Yet, we waste time trying to find big ideas which will change our life. Wouldn't it be wiser to improve the little choices we make day in and day out instead? If you master the art of making better decisions in a flash, you will achieve fantastic results.The Magic of 2 Seconds helps you avoid such silly mistakes and teaches you how to make decisions in life the right way. This book may not stimulate a billion-dollar idea, but it will help you correct the little errors you commit often. These little changes compound over time to make you a better person and achieve higher success in professional and personal life.You can harness the power of 2 seconds to learn:◆ How to avoid unnecessary arguments with your partner, friends or coworkers◆ How to counter the urge of eating junk food or skipping your workout◆ How to stop procrastination and laziness of the little tasks like doing your laundry or replying to an email◆ How to prevent impulsive buying when you visit a mall or a shopping website◆ How to bring about an improvement in productivity by working on your time management skills◆ How to take a risk in business or personal life by making better bets between the pessimistic and over-optimistic mindset◆ How to be empathetic and build long-lasting relationships ◆ How to become a self aware leaderAfter reading the book, you will develop mindfulness about every little action you take. Consider learning the skill like driving. At first, you will have to remind yourself to look at the rearview mirror or signal when you change lanes. Once the behavior is engraved into your subconscious brain, it will become a part of your second nature.Practicing the 2 second principle is the secret recipe for developing the self awareness skills of a zen monk. Your brain is capable of a lot more than you think. Read this book to tap into the magic of your mind using just 2 seconds.

    

    Practical advice that does exist usually assumes that your team already has the infrastructure, tooling, and culture in place. In this book, recognized SLO expert Alex Hidalgo explains how to build an SLO culture from the ground up.Ideal as a primer and daily reference for anyone creating both the culture and tooling necessary for SLO-based approaches to reliability, this guide provides detailed analysis of advanced SLO and service-level indicator (SLI) techniques. Armed with mathematical models and statistical knowledge to help you get the most out of an SLO-based approach, you'll learn how to build systems capable of measuring meaningful SLIs with buy-in across all departments of your organization.Define SLIs that meaningfully measure the reliability of a service from a user's perspectiveChoose appropriate SLO targets, including how to perform statistical and probabilistic analysisUse error budgets to help your team have better discussions and make better data-driven decisionsBuild supportive tooling and resources required for an SLO-based approachUse SLO data to present meaningful reports to leadership and your users

    In Welcome to Management, Ryan Hawk provides practical, actionable advice and tools designed to ensure that transition is a successful one.He presents a new actionable three-part framework distilled from best practices drawn from in-depth interviews with over 300 of the most forward-thinking leaders around the world, as well as his own professional experience going from exceptional individual producer to new leader. Learn how to:- lead yourself build skills and earn credibility. Compliance can be commanded, but commitment cannot. People reserve their full capacity for emotional commitment for leaders they find credible, and credibility must be earned.- build your team develop a healthy and sustainable culture of mutual trust and respect that creates cohesion. This includes effective hiring and firing practices.- lead your team: set a clear strategy and vision for your team, communicate effectively, and ultimately drive the results the organization is counting on your team to deliver.Through case studies, hundreds of interviews, and personal stories, the book will help high performers make the leap from individual contributor to manager with greater ease, grace, courage, and effectiveness. Welcome to management!

    The recent pandemic crisis stressed out the need for empathic and flexible organisations even more acutely. A new shift in consciousness is happening and founders need more than ever to build purpose-driven and authentic organisations. A handful of pioneers have cracked the code but the world is now craving for better working conditions, higher calling and better work life balance.Companies are made of people and people can make or break companies!In this groundbreaking book, the author shows that investing time in designing the right organisation and management framework is not an option anymore for businesses to thrive. She shares a very practical approach to building organisations which are people-driven and performing.Leaders, founders, coaches and consultants will find this book a useful blueprint full of insights, examples and inspiring stories."From Zero to 1,000 is a practical and insightful handbook for founders and leaders, drawing on Anne's superb experience helping build some of the most innovative companies in the world." Laszlo Bock, Former Senior Vice President of People Operations at Google, Founder of Humu.

    Each chapter is packed with a one-two punch: it starts with stories from the trenches (from Amazon to the Department of Education, inspirational stories of what does, and doesn’t work) and finishes with activities for the reader to roll up their sleeves and apply the lessons to their own work.To launch an idea from within a larger company will be challenging, which is why the book outlines the steps and process to:Knowing when an idea is worth pursuingAligning to company business strategies and objectivesTurning a “no” into a “yes”Prototyping the idea in stagesStart Within is the essential guide for anyone who wants to innovate within their company, develop their ideas, take ownership of their work, and find real purpose in their work.

    An upcoming book to be published by Penguin Random House.

    Now in its seventh edition, this acclaimed volume continues to help financial professionals around the world gain a deep understanding of valuation and help their companies create, manage, and maximize economic value for their shareholders.This latest edition has been carefully revised and updated throughout, and includes new insights on topics such as digital, ESG (environmental, social and governance), and long-term investing, as well as fresh case studies.Clear, accessible chapters cover the fundamental principles of value creation, analyzing and forecasting performance, capital structure and dividends, valuing high-growth companies, and much more. The Financial Times calls the book "one of the practitioners' best guides to valuation."This book:Provides complete, detailed guidance on every crucial aspect of corporate valuation Explains the strategies, techniques, and nuances of valuation every manager needs to know Covers both core and advanced valuation techniques and management strategies Features/Includes a companion website that covers key issues in valuation, including videos, discussions of trending topics, and real-world valuation examples from the capital markets For over 90 years, McKinsey & Company has helped corporations and organizations make substantial and lasting improvements in their performance. Through seven editions and 30 years, Valuation: Measuring and Managing the Value of Companies, has served as the definitive reference for finance professionals, including investment bankers, financial analysts, CFOs and corporate managers, venture capitalists, and students and instructors in all areas of finance.

    But many companies struggle with setting their employees free from the office without sacrificing culture. Centric Consulting president Larry English is here to guide the way.Twenty years ago, Larry and his friends weren’t happy in their consulting jobs. The long hours took a serious toll on their personal lives. So they built their own company where employees could work virtually and the culture would contribute to both the business’s success and employee happiness. Since then, Centric Consulting has expanded to over 1,000 team members with operations in 12 US cities and India—and everyone works remotely some or most of the time. As Larry unpacks everything he’s discovered about creating and sustaining a culture of collaborative teams, you’ll learn: - How and why you need to cultivate an atmosphere of trust in a virtual environment- How to recruit and hire team members for remote work- How to build strong relationships with people you don’t see every day- How to scale your virtual company without sacrificing culture- How the right software tools can help build culture- How to be a great virtual team memberSprinkled with funny, insightful stories from Larry and other Centric employees, Office Optional: How to Build a Connected Culture with Virtual Teams is the ultimate guidebook to remote work and a successful virtual culture.

    

    Learn whether it is more e­ffective to lead through influence or control? Is delegation the key to productivity and how do you deal with di­fferent personalities?Drawing on the latest theories and practices - and packed with graphics and diagrams that demystify complex management concepts - this book explains everything you need to know to build your management skills and get the very best out of your team. It is essential reading if you are an established or aspiring manager, or are studying a course in business or management.Much more than a standard business-management or self-help book, How Management Works shows you what other titles only tell you, combining solid reference with no-nonsense advice. It is the perfect primer for anyone looking to start their own business, become a more effective leader, or simply learn more about the world of business and management.

    It can look like the disappointment of an HR professional when a candidate for a new position asks about maternity leave. It can look like preferring the application of an Ivy League graduate over one from a state school. It can look like assuming a man is more entitled to speak in a meeting than his female junior colleague.Ideal for every manager who wants to understand and move past their own preconceived ideas, The Leader’s Guide to Unconscious Bias explains that bias is the result of mental shortcuts, our likes and dislikes, and is a natural part of the human condition. And what we assume about each other and how we interact with one another has vast effects on our organizational success—especially in the workplace. Teaching you how to overcome unconscious bias, this book provides more than thirty unique tools, such as a prep worksheet and a list of ways to reframe your unconscious thoughts.According to the experts at FranklinCovey, your workplace can achieve its highest performance rate once you start to overcome your biases and allow your employees to be whole people. By recognizing bias, emphasizing empathy and curiosity, and making true understanding a priority in the workplace, we can unlock the potential of every person we encounter.

    It’s not a book that was written to be read front to back, then simply put away.Solving Product was carefully designed to help product teams and entrepreneurs reveal the gaps in their business models, find new avenues for growth, and systematically overcome their next hurdles by leveraging the greatest resource at their disposal: customers.No matter where you are in the product growth cycle—at the idea stage, at maturity, or somewhere in between—Solving Product will help you:• Gain clarity: Reveal gaps and blindsides, know exactly what challenges you’re facing;• Overcome blockers: Lay out clear action plans to fix the most pressing issues and get your business moving forward, fast;• Ignite growth: Find new approaches to get your product growing. The book contains more than 25 case studies and actionable advice from hundreds of product leaders and customer research experts.Solving Product offers a simple, unique, and wildly powerful business compass. It’s a book you’ll find yourself going back to, time and time again.

    

    Being a Digital Marketing Manager is tough. Budgets are tight, management is demanding, technology is changing fast and there's too much for one person to do. The job is even more difficult when digital marketing decisions are made by opinion, not data. By gut feel, not what your customers are telling you.How do you handle this when you're facing down the HiPPO - the Highest Paid Person's Opinion?This textbook SHOOT THE HIPPO: How to be a killer Digital Marketing Manager is the practical, to-the-point guide that can empower you to lead change in your organisation.It settles the noise around digital so you can focus on the things that are really important. It will give you the clarity you need to do the best work of your career and make your business more money online. It helps you understand your organisation's environment and influence its culture and processes. It gives you the insights and confidence to achieve buy-in from your whole organisation, and to shoot the HiPPO.

    And yet, too many leaders in the knowledge sector are relying on instinctive, outdated--sometimes even toxic--methods to guide their teams.It's time for management to start innovating, too. In this bold new approach to leadership, sought-after executive coach, speaker, and author Melanie Parish shows you how to approach projects and situations with a scientist's mindset--testing hypotheses and analyzing results in a systematic way that will enable you to experiment and refine how you deal with challenges and opportunities.

    

    It delivers authentic, raw evidence that building anything requires constant attentiveness to interpersonal dynamics.The Humility Imperative follows entrepreneur and investor Dave Balter's journey from the sale of his fourth startup, BzzAgent, through the launch of three additional startups—Smarterer, Mylestone, and Flipside Crypto—as well as his time as both a corporate executive and as a partner in a venture capital fund.The experiences highlight the fact that while humility may be intended in one's heart, it only becomes genuine if it is reflected through the thoughts of others.The lessons are a reminder that every interaction—both professional and personal—is the lens by which your own intentions become clear. Humility is an imperative. And it lives in the eye of the beholder.

    

    It is also a throwback to the early internet. The website has barely seen an upgrade since it launched in 1996. There are no banner ads. The company doesn't profit off your data. An Internet for the People explores how people use craigslist to buy and sell, find work, and find love--and reveals why craigslist is becoming a lonely outpost in an increasingly corporatized web.Drawing on interviews with craigslist insiders and ordinary users, Jessa Lingel looks at the site's history and values, showing how it has mostly stayed the same while the web around it has become more commercial and far less open. She examines craigslist's legal history, describing the company's courtroom battles over issues of freedom of expression and data privacy, and explains the importance of locality in the social relationships fostered by the site. More than an online garage sale, job board, or dating site, craigslist holds vital lessons for the rest of the web. It is a website that values user privacy over profits, ease of use over slick design, and an ethos of the early web that might just hold the key to a more open, transparent, and democratic internet.

    Leadership is a key factor--individuals who welcome complexity and know how to leverage influence, culture, and organizational design to align widely distributed teams are integral to success.Renowned agile coach Zuzana Sochov� presents the skills and techniques you need to become that needed agile leader. Sochov� provides inspirational examples drawing on her experience working with leaders in organizations of all sizes, in multiple industries, worldwide. Through practical exercises and assessments, you learn how to unleash your potential, become a better catalyst and community builder, sensibly apply transparency, improve functions from HR to finance, and guide entire organizations toward greater agility. Build a powerful shared vision and change organizations and cultures to achieve it Explore types and models of agile leadership and choose styles that leverage your strengths Practice the competencies and high-level cognitive "meta-skills" of agile leadership Understand and promote agility at the executive and board levels Master practical techniques such as large group facilitation, system coaching, trust building, and team formation Lead in a world of soaring volatility, uncertainty, complexity, and ambiguity The Agile Leader is for managers, directors, executives, and entrepreneurs--anyone, regardless of position, who is ready to take ownership, challenge the status quo, and become a true agile leader.Register your book for convenient access to downloads, updates, and/or corrections as they become available. See inside book for details.

    Are you ready?In the shift from pipeline to platform, value is no longer created by your company's product or process alone--it's created through interactions. And the strategy you used to become an industry leader won't help you compete in an evolving and complex ecosystem.If you read nothing else on platforms and ecosystems, read these 10 articles by experts in the field. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you address classic challenges such as navigating the shift from controlling resources to orchestrating them, redefining value, thwarting competitive threats, and adapting your strategy.This book will inspire you to:Manage network effects and inspire users to attract more usersUnderstand the myriad dynamics at play in a platform businessDecide whether to be a chief architect or a complementor in your ecosystemConsider which of your company's existing products and services can be turned into platformsShift from managing products to managing interactionsCollaborate with other firms in an ecosystem that spans sectorsLearn to allocate--and reallocate--resources as conditions changeHBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

    Heather McGowan and Chris Shipley have dedicated the last 5 years to understanding how technical, business, and cultural shifts have brought us to this place in order to construct this comprehensive and approachable guide to the future of work.Blending insights from interviews with hundreds of executives with insights on professional and cultural identity, The Adaptation Advantage explains the profound changes the world of work has undergone and posits the solution: create new systems that detach identity from work and connect it to purpose. This purpose, the authors suggest, will motivate learning, engagement, empowerment, and lead to new forms of identity throughout the workforce. Only then can we embrace a new approach to work that places learning and adaptability at its center.Designed to be a comprehensive, yet quick, read with 75 graphic illustrations that translate complex information into actionable steps, The Adaptation Advantage will help leaders at all levels and across industry recognize that:The Future of Work for both individuals and organizations is steeped in rapid learning, unlearning, and adaptation. To successfully learn and adapt, we have to be willing to let go of both "the way we have always done it" and "who we think we are" Leaders must become comfortable with vulnerability and ambiguity to become champions of human potential With an insightful foreword by New York Times columnist and best-selling author Thomas L. Friedman, The Adaptation Advantage: Let Go, Learn Fast, and Thrive in the Future of Work is an important resource for all leaders looking to help people develop the resilient, adaptive identities necessary to flourish in the rapidly changing workplace.

    What does it take to command a team of elite individuals? It requires a commitment to seven key principles: Courage, Trust, Respect, Growth, Excellence, Resiliency, and Alignment. All of these are present in an elite team which commits to them deeply in order to forge the character worthy of uncommon success. Retired Navy SEAL Commander, entrepreneur and New York Times bestselling author Mark Divine (founder of SEALFIT, NavySeal.com, and Unbeatable Mind) reveals what makes the culture of an elite team, and how to get your own team to commit to serve at an elite level. Using principles he learned on the battlefield, training SEALs, and in his own entrepreneurial and growth company ventures, Mark knows what it is to lead elite teams, and how easily the team can fail by breaching these commitments. Elite teams challenge themselves to step up everyday to do the uncommon. Developing the principles yourself and aligning your team around these commitments will allow you to thrive in VUCA (volatility, uncertainty, complexity, ambiguity) environments, no matter your background or leadership experience. Drawing from his twenty years leading SEALs, and twenty five years of success and failure in entrepreneurship and ten years coaching corporate clients, Mark Divine shares a very unique perspective that will allow you to unlock the tremendous power of your team.“Mark Divine has a gift for creating highly effective dynamic teams. Mark interleaves key aspects of leadership, mental toughness, resiliency and cultivating higher plains of existence into a foundational concept of being an authentic ‘Leader of leaders.’ This book is indispensable for anyone looking to lead, build and foster an elite culture.” –Mike Magaraci, retired Force Master Chief of Naval Special Warfare “From his time as a Commander in the SEAL Teams to building several successful multimillion dollar businesses, Mark Divine is an authority on building elite teams and leaders capable of tapping their fullest potential.” –David Goggins, Retired Navy SEAL, author of New York Times Bestseller Can’t Hurt Me "To grow to your fullest capacity in your life and as a leader, we need to challenge ourselves. There’s no one I know who’s challenged himself more than Mark Divine. He’s the perfect visionary to help get you out of your comfort zone and shattering the status quo.” –Joe De Sena, Founder and CEO of Spartan

    This book shows leaders how to develop the skills needed to build sustainably inclusive organizations using a tested, research-based model developed by the global organizational consulting firm Korn Ferry.According to the journal Human Resource Management, companies are spending over $8 billion a year on diversity programs. Yet today, the senior leadership teams at Fortune 500 companies are far from mirroring the diversity of its workforce and its customers. Andr�s Tapia and Alina Polonskaia, senior leaders at Korn Ferry, argue that to build sustainable diversity and inclusion, organizations need to have inclusive leaders at all levels.In this book, Tapia and Polonskaia draw on Korn Ferry's massive database of 3 million leadership assessments to reveal the essential qualities of inclusive leaders. They discuss the personality traits these leaders share and detail how to develop what they call the five disciplines of inclusive leadership: building interpersonal trust, integrating diverse perspectives, optimizing talent, applying an adaptive mindset, and achieving transformation.Tapia and Polonskaia also outline the competencies behind each discipline, describe individual and organizational exemplars of inclusive leadership, and show how the five disciplines enable leaders to unleash the power of all people and to build both structurally and behaviorally inclusive organizations. This book will help leaders foster the skills to deal with today's complex challenges and create a more inclusive, sustainable, and prosperous future for all of us.

    

    Bartlett“Luca’s book was so helpful to my work. Opened my eyes up to some more reasons why change is so hard.” – Chris Murman"A profound, useful and insightful book" – Lorenzo Dragani"Absolutely brilliant […] I will surely recommend it to friends and co-workers." – Alberto PisanelloA very thoughtful piece of writing, deep and wiring!" – David Krejca“This guy! Luca is amazing. So insightful with common sense applications of complexity and the ability to communicate clearly!!” – Bob Klapetzky“A game changer.” – Adam English"A thoughtfully written book in very straightforward language." – A.L. Peevey"Very good book. Read it in in two evenings. Great insights straight to the point (not the usual self-help babble). Highly recommended."ABOUT THIS BOOKHi! I'm Luca Dellanna, Operational Excellence consultant and author of 5 books.If you manage teams, one of the hardest lessons you will have to learn is that your decisions are important not for their immediate result, but for the future behaviors they make more likely in your subordinates.In my professional experience, I noticed that the best managers are those who understand that teams are adaptive systems. They do not act, but react. They learn not from words and speeches, but from their experiences. They respond to the incentives that are communicated through action, not words.When I see a manager struggling, it is often not because he doesn't make the right decisions based on what he knows, but because he cannot see what are the experiences that his subordinates are having and that shape their behavior.In this book, I will teach you to see what your subordinates see, to understand how they adapt to your actions. Once you understand the pressures they are subject to, you will know what to do to shape their behavior and align their perceived incentives to what is good for the company and for their professional development.This book is the game-changer that transforms team management from a messy and noisy activity to a simple set of cause-effect relationships.

    Once understood as "telling the truth and keeping your word," it was about following not just the letter but the spirit of the law. But in a moment when workplaces are becoming more diverse, global, and connected, silence about integrity creates ambiguities about right and wrong that make everyone uncertain, opening the door for the minority of people to rationalize selfish behavior. Trust in most traditional institutions is down--government, religious organizations, and higher education--and there's a dark cloud hovering over technology. But this is precisely where companies come in; as peoples' faith in establishments deteriorates, they're turning to their employer for stability.In Intentional Integrity, Chesnut offers a six-step process for leaders to foster and manage a culture of integrity at work. He explains the rationale and legal context for the ethics and practices, and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture.We will always need governments to manage defense, infrastructure, and basic societal functions. But, Chesnut argues, the private sector has the responsibility to use sensitivity and flexibility to make broader progress--if they act with integrity."Rob is an insider who's combined doing good with doing business well in two iconic Silicon Valley companies. His book contains smart, practical advice for anyone looking to do good and do well." --Reid Hoffman, co-founder of Linkedin and author of Blitzscaling

    It seems like innovation can come from only the bottom up or from the outside in. But tech experts Vivek Wadwha and Ismail Amla are here to tell you that big equals slow and stodgy is a myth. Based on decades of experience working with both the world's leading brands and disruptive start-ups, this book explores the opportunity legacy companies have to create new markets, supercharge growth, and remake their businesses by combining the mindset and tool belt of start-ups with the benefits of incumbency: boatloads of customer data, decades of brand equity, robust distribution channels, enormous financial assets, and more.Wadhwa and Amla go deeply into why the pace and dynamics of innovation have changed so dramatically in recent years and show how companies can overcome obstacles like the Eight Deadly Sins of Stasis. Equally important, they provide a playbook on how to use their insights in your own company, team, or career. This fast-paced, anecdote-rich story rethinks modern innovation--a book every manager, executive, and ambitious employee will want to read.

    

    So why do most men settle for lackluster, cookie-cutter lives that leave them feeling stuck, drained, and uninspired?This Book Will Make You Dangerous is a guide for the rare, few men who refuse to sleepwalk through life.Inside you’ll learn how to:Challenge your fears so that you don’t become another guy who gave up on his potentialAlign your life with meaning so that you can create success on your own termsFind clarity and direction so that you don’t waste your days stuck in a rutWhile others blindly follow the herd, you’ll learn how to tap into your own unique sense of leadership and overcome your biggest challenges in every area of life – including your work, your relationships, and your health.

    For example, if you believe you can’t ask a colleague you admire to be your mentor, then what could you do if you changed that belief?The storyA fictional story following the protagonist, Sandrine who left her company to get a higher-level role and found that despite the “promotion” everything still feels the same, the people around her are clueless. In each chapter, Sandrine learns something from the people she interacts with that gets her thinking in a new way enabling her to take different actions. Sandrine is not perfect though, she makes slip-ups, promises to change but goes back to old habits, plans for things a certain way only to discover it doesn’t play out that way—just like in real life.What do we learn from the storyHere we talk about the lesson from the story, and ask you, the reader, what you will do with your new knowledge and insights.The experimentsAt the end of each chapter, there are 3 experiments for you to try. You can choose to do one or more of them to see what happens when you put yourself in Sandrine’s shoes. Follow Sandrine on her journey to see for yourself how she solved her problems and increased her impact and satisfaction and in the process find a way to increase yours.By the end of the book you’ll have learned:How your words influence your actionsHow to prosper from feedbackHow to set goals that inspireHow to work with others to create a better solutionHow to use failure as a data point to inform your learning

    For over twenty years this shop has been listed in the Guinness Book of Records as having the highest sales per square foot of any retail outlet in the world, and the company as a whole, with its fifty-three stores nationwide and huge online presence, has become Britain’s favourite retailer of TV and hi-fi equipment. What lies behind this extraordinary success?For Julian, the answer is simple: throughout his career he has focussed relentlessly on putting people – both staff and customers – right at the centre of his business. And in The Richer Way, he offers a supremely practical guide to how others can follow suit. He explains how to motivate employees and measure their progress. He establishes how to balance company discipline with individual autonomy. He explores what ‘customer service’ should really involve. Above all, he points the way to creating an open, friendly and flexible culture that will not only attract the best people but also offer the greatest chance of business success. Packed with straightforward, common-sense advice, The Richer Way will prove essential reading for all organisations, whatever their nature and size.

    

    

    This book teaches the skills and mental processes these challenges target. You won’t just learn “how to learn,” you’ll learn how to think like a computer. These principles are the bedrock of computing and have withstood the test of time.Coding challenges are problematic but routinely used to screen candidates for software development jobs. This book discusses the historical roots of why they select for a specific kind of programmer. If your next interview includes a coding exercise, this book can help you prepare.Understand the Fundamentals For Writing Code In Any LanguageRegardless of where you are in your software career, this book collects insight gained from a lifetime of working with computers. These are the principles, patterns, and approaches seen time and time again across the decades. We’ve added many abstractions over the decades, but the architectural fundamentals are the same, you have to peel back the layers. Understanding what’s going on in the internals of the computer’s CPU gives you new insight when troubleshooting and fixing software errors.This book covers:* How coding challenges like “Fizz Buzz” weed out the wrong people and are rarely applicable to daily software development work. Why do companies insist on using them?* Addressing why the tech interview process drives women and underrepresented groups out of the industry. What can we do about it?* How to practice and prepare for a coding challenge and give yourself an edge. Preparation and repetition can help you keep your cool.* Learning how to think like a computer and how to nurture this skill regardless of language. Most languages share common concepts and assumptions when writing code.* Understanding computing fundamentals like Boolean logic, one’s complement notion, and two’s complement notation. Programming syntax and idioms may differ between languages, but these concepts don’t.* A step-by-step approach to designing an algorithm when you’re tackling a new problem. See how an experienced developer works through how it should work with pseudo-code.* Observing the flow of data throughout a program to understand how the system as whole works. These flows give you key insights into what the program expects and how it transforms inputs to outputs.* Tools for navigating an unfamiliar and complex codebase to decipher how any application works. It provides a hands-on example that helps you understand unfamiliar source code.* Putting it all together in a deep-dive to look at how the PHP compiler implements arrays, which are common constructs in other languages.* Overcoming impostor syndrome, which affects many people who work as software developers. The resources and advice discussed here can help anyone who thinks they don’t belong in the field.

    These hurdles separate the best companies from the mediocre ones. Can yours keep up?So, how do you stand out? How can you ensure your company’s ability to adapt without losing your business identity and competitive advantage? Act fast, or else, a fellow competitor might overtake you.Learn how to use data to your advantage with Laurel Lau’s Interplay!In the digital age, if you can’t sway data to your favor, you’re bound to lose. We’ve seen startups rise to the top in such short time and Fortune 500 companies double—perhaps even triple their revenue thanks to their innovative use of data.Learn from the handpicked case studies in the book across the globe and innovate their insights for your company. Lau’s book will take you on a journey to discover the best-kept secrets of industries on how they solve challenges with the help of dataUnleash the forward-thinking leader within you. Interplay teaches you to disrupt the status quo and cultivate relationships with effective leaders for success. Let this book become your blueprint on how you can train adaptive, risk-taking team members and solve business problems with finesse.In this book, you’ll encounter:✅ Strategic ways on how to anticipate external threats to your company—and tips on how to confront them✅ Meaningful approaches to mediate cross-department conflicts while fostering collaboration✅ Evidence-based guidelines on culture management, leadership, and the step-by-step process to predict and innovate better in a hypercompetitive landscapeNow’s the time to change the game. Add Interplay to your cart TODAY!