We all know one! They like to groan and grumble, offering their own commentary on the shortcomings of modern life. Whether it is queues at the supermarket, the state of the health system, the price of a pint these days, the hairstyles of teenagers, or the number of Maltesers you actually get in a bag, there is always something that will get their goat. 'The Grumpy Old Git's Guide to Life' is a hilarious celebration of all these grumps, how to identify one, what exactly they find so irritating and why we find their rants quite so amusing.

    Featuring all new, never before published material, Crows, Papua New Guinea, and Boats is the latest release by David Thorne, author of The Internet is a Playground and 27bslash6.com

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

     OB staff members write in with their strangest encounters, medics recall embarrassing moments, and nurses vent about frustrating incidents. We learn about even more odd things patients have gotten stuck in their orifices, and we share the laughter and confusion with the healthcare professionals who treated these patients. So, take this book to your nurses lounge to flip through while you're on break (WHAT BREAK?!), read it while you're staging, catch up on all the drama on your day off, or relive all the craziness while you're enjoying your retirement. You WILL laugh as you read firsthand accounts from healthcare professionals who share their experiences as a reminder that you are NOT alone, and you're not losing your mind!

    Turns out there’s so much more to him. He’s a philosopher, an aphorist, a humorist, an artist, a warm companion, a natural storyteller—and, in a grand tradition, a keenly observant and wise outsider who in the course of living and traveling among us has discovered quite a lot about the things that make us human. Figuratively speaking, of course. You’re Only Human is his brilliant take on people, written and illustrated with considerable charm.He makes curious and interesting observations on everything from dreams to job interviews to adversity, Twitter to the Golden Rule (it’s not what you think it is) to talking animals: I’m really not sure what all the fuss is about. Lots of animals talk, including humans. The bigger question is, what do you have to say worth listening to?You’re Only Human will reveal a remarkable character who is equally at home discussing the secrets of the universe, and pie and chips. How lucky we are to publish his first book.

    From gangs of gangsters to maniacs who massacre, meet the biggest baddies in history and discover how they tortured and terrified their way to the top. Find out whose savage speciality was nostril-splitting, which evil emperor served up guts in gold dishes, whose axe-murdering antics were turned into a ballet and much more. It's all you need to know about villains - all the gore and more!

    She clears your path of all those merciless judgments pronounced by the Quilting Queens. She invites you to make quilts that are full of life. This funny book offers these nine principles for the 20 million quilters in America:           1. Pretty fabric is not acceptable. Go right back to the quilt shop and exchange it for something you feel sorry for.           2. Realize that patterns and templates are only someone's opinion and should be loosely translated. Personally, I've never thought much of a person who could only make a triangle with three sides.           3. When choosing a color plan for your quilt, keep in mind that the colors will fade after a hundred years or so. This being the case, you will need to start with really bright colors.           4. You should plan on cutting off about half your triangle or star points. Any more than that is showing off.           5. If you are doing applique, remember that bigger is dorkier. Flowers should be huge. Animals should possess really big eyes.           6. Throw away your seam ripper and repeat after me: "Oops. Oh, no one will notice."           7. Plan on running out of border fabric when you are three-quarters of the way finished. Complete the remaining border with something else you have a lot of, preferably in an unrelated color family.           8. You should be able to quilt equally well in all directions. I had to really work on this one. It was difficult to make my forward stitching look as bad as my backward stitching, but closing my eyes helped.           9. When you have put your last stitch in the binding, you are still only half finished. Your quilt must now undergo a thorough conditioning. Give it to someone you love dearly—to drag around the house, wrap up in, spill something on, and wash and dry until it is properly lumpy.           "No reason not to have quiltmaking be a pleasure", says Lisa Boyer, who has as firm a grip on her sense of humor as she does on her quilting needles. "If we didn't make Dorky Homemade quilts, all the quilts in the world would end up in the Beautiful Quilt Museum, untouched and intact. Quilts would just be something to look at. We would forget that quilts are lovable, touchable, shreddable, squeezable, chewable, and huggable -- made to wrap up in when the world seems to be falling down around us."

    From the random braindropping (When you sneeze, all the numbers in your head go up by one.) to favorite oxymorons (holy war, for one), and from questions to ponder (Why are there no B batteries? for instance) to his classic monologue comparing baseball and football, this little book packs in a lot of laughs.

    Sometimes he really wishes he could live in a world like Minecraft instead of with his boring family who do boring things like ALL THE TIME! In a moment of anger over his family's boring Christmas plans, Ryan wishes a little bit too hard that he could be a zombie in Minecraft, and the consequences are not quite what he was hoping for, and a little bit too scary for his liking. Will his wish of becoming a Minecraft zombie come true or does it all go a little crazy, and will he even get to spend Christmas day with his own family after so desperately not wanting to?

    

    Because even though it sounds like you're calling your friend a weirdo, this book is in fact a wonderfully astute and affectionate look at the female psyche, and perfect for any girl with a sense of humor (and a desire to know what boys think of girls). With his unique Homer-Simpson-channeled-through-Jessica-Simpson sensibility, Todd Harris Goldman—that Todd Harris Goldman, the funny, crude, un-PC, very savvy author of Boys Are Stupid, Throw Rocks at Them!—explains why boys think the opposite sex is weird. Narrated by a boy who's sort of a moron, it questions all the things that are completely alien to boys, but with a surprisingly sweet insight and great good spirit. Waxing vs. shaving. The color pink. Shoe obsessions. The everyday dilemma: "Does this dress make me look fat?" The appeal of tiny little dogs. Fake boobs. The mysteries of PMS. In the end he can only conclude that girls are weirdos and leave it at that—a conclusion that girls will not only understand but own up to proudly.

    But T-Rex could help himself to be everyone’s best friend. How could T-Rex do a thing like that? Let's find the answers together. The Angry T-Rex is a story book that promotes quality learning activities. Emotional and EQ of children aged 3-8 years. Your child would learn how to control their emotions. This story may be ideal for reading to your kids at bedtime and is enjoyable for the whole family as well! It is a fun and beautifully illustrated book with a happy ending that all readers will enjoy. This is a charming children's story that is sure to become a favorite.

    Then in "Barbecue Blunder," sometimes it's fun to reminisce about picnics gone by!

    It's a great hands-on guide that will help you identify and handle all kinds of emotions with entertaining quizzes, fill-in-the-blank exercises, and checklists. It also includes a section on "mood minders"--specific techniques to help you figure out feelings such as fear, anxiety, happiness, jealousy, disrespect, anger, loneliness, sadness, grief, and more.