Three dots to represent Dallas, Houston, and San Antonio. Three arrows to show direct flights. Problem solved, and the picture made it easy to sell Southwest Airlines to investors and customers. Used properly, a simple drawing on a humble napkin is more powerful than Excel or PowerPoint. It can help crystallize ideas, think outside the box, and communicate in a way that people simply “get”. In this book Dan Roam argues that everyone is born with a talent for visual thinking, even those who swear they can’t draw. Drawing on twenty years of visual problem solving combined with the recent discoveries of vision science, this book shows anyone how to clarify a problem or sell an idea by visually breaking it down using a simple set of visual thinking tools – tools that take advantage of everyone’s innate ability to look, see, imagine, and show. THE BACK OF THE NAPKIN proves that thinking with pictures can help anyone discover and develop new ideas, solve problems in unexpected ways, and dramatically improve their ability to share their insights. This book will help readers literally see the world in a new way.

    Enthusiastically praised by parents and professionals around the world, the down--to--earth, respectful approach of Faber and Mazlish makes relationships with children of all ages less stressful and more rewarding.Recently revised and updated with fresh insights and suggestions, How to Talk so Kids Will Listen & Listen so Kids Will Talk is full of practical, innovative ways to solve common problems and build foundations for lasting relationships.

    With her trademark wisdom and humor, Quindlen reflects on how her life has unfolded in tandem with Beau’s, and on the lessons she’s learned by watching him: to roll with the punches, to take things as they come, to measure herself not in terms of the past or the future but of the present, to raise her nose in the air from time to time and, at least metaphorically, holler, “I smell bacon!”Of the dog that once possessed a catcher’s mitt of a mouth, Quindlen reminisces, “there came a time when a scrap thrown in his direction usually bounced unseen off his head. Yet put a pork roast in the oven, and the guy still breathed as audibly as an obscene caller. The eyes and ears may have gone, but the nose was eternal. And the tail. The tail still wagged, albeit at half-staff. When it stops, I thought more than once, then we’ll know.”Heartening and bittersweet, Good Dog. Stay. honors the life of a cherished and loyal friend and offers us a valuable lesson on our four-legged family members: Sometimes an old dog can teach us new tricks.

    James Dobson. "The New Dare to Discipline" is a revised and updated edition of the classic bestseller, designed to help you lead your children through the tough job of growing up. This practical, reassuring guide will teach you how to meet your children’s needs of love, trust, affection—and discipline.

    In fact, you won’t be able to put this bestseller down. In our challenging economic climate, this perennial favorite of students and general readers is more than a good read, it’s a necessary investment—with a blessedly sure rate of return. This revised and updated edition includes commentary on hot topics such as automation, trade, income inequality, and America’s rising debt. Ten years after the financial crisis, Naked Economics examines how policymakers managed the worst economic crisis since the Great Depression.Demystifying buzzwords, laying bare the truths behind oft-quoted numbers, and answering the questions you were always too embarrassed to ask, the breezy Naked Economics gives you the tools to engage with pleasure and confidence in the deeply relevant, not so dismal science.

    From the Instagram-sensation home experts (with a serious fan club that includes Reese Witherspoon, Gwyneth Paltrow, and Mindy Kaling), here is an accessible, room-by-room guide to establishing new order in your home.Believe this: every single space in your house has the potential to function efficiently and look great. The mishmash of summer and winter clothes in the closet? Yep. Even the dreaded junk drawer? Consider it done. And the best news: it's not hard to do--in fact, it's a lot of fun.From the home organizers who made their orderly eye candy the method that everyone swears by comes Joanna and Clea's signature approach to decluttering. The Home Edit walks you through paring down your belongings in every room, arranging them in a stunning and easy-to-find way (hello, labels!), and maintaining the system so you don't need another do-over in six months. When you're done, you'll not only know exactly where to find things, but you'll also love the way it looks.A masterclass and look book in one, The Home Edit is filled with bright photographs and detailed tips, from placing plastic dishware in a drawer where little hands can reach to categorizing pantry items by color (there's nothing like a little ROYGBIV to soothe the soul). Above all, it's like having your best friends at your side to help you turn the chaos into calm.

    They are the ones who prefer listening to speaking; who innovate and create but dislike self-promotion; who favor working on their own over working in teams. It is to introverts—Rosa Parks, Chopin, Dr. Seuss, Steve Wozniak—that we owe many of the great contributions to society. In Quiet, Susan Cain argues that we dramatically undervalue introverts and shows how much we lose in doing so. She charts the rise of the Extrovert Ideal throughout the twentieth century and explores how deeply it has come to permeate our culture. She also introduces us to successful introverts—from a witty, high-octane public speaker who recharges in solitude after his talks, to a record-breaking salesman who quietly taps into the power of questions. Passionately argued, superbly researched, and filled with indelible stories of real people, Quiet has the power to permanently change how we see introverts and, equally important, how they see themselves.Now with Extra Libris material, including a reader’s guide and bonus content.

    Mercifully clear and readable. If you own a dog and love it, you must keep a copy on your handy reference shelf!" ?Mordecai Siegal, President of the Dog Writers Association of America and author of over 20 books on dogs and other animals. "Will more than pay for itself! Compared with similar books, this is the most beneficial ever published! All-encompassing and so inviting to use?Accurate, reliable, up-to-the-minute, intelligent and explicit.... This book will more than pay for itself with the very first dog health problem you may encounter and solve yourself. And I'll sign my name to that!" ?Alfons Ertelt, Chief Tester, American Temperament Test Society"A Must for any dog owner!" ?The American Field"Useful for any dog owner, indispensable for kennel owners?. Offers comprehensive, up-to-date, well-organized information on every phase of health care for dogs." ?Publisher's Weekly"Buy It! You can't afford to be without this one!...I must have ten books on home veterinary care now?Forget Them! This one is complete, well and simply written, profusely illustrated, and wonder of wonders, it's well-indexed?in three ways, yet!" ?Ilio A Howell Dog Book of Distinction

    It's an occasionally ribald, frequently witty and unerringly erudite guided tour of the secret labyrinth that lurks beneath the English language, taking in monks and monkeys, film buffs and buffaloes, and explaining precisely what the Rolling Stones have to do with gardening.

    Even companies committed to jabbing-patiently engaging with customers to build the relationships so crucial to successful social media campaigns-still yearn to land the powerful, bruising swing that will knock out their opponent or their customer's resistance in one tooth-spritzing, killer blow. Right hooks, after all, convert traffic to sales. They easily show results and ROI. Except when they don't.In the same passionate, street-wise style readers have come to expect, Gary Vaynerchuk is on a mission to improve marketers' right hooks by changing the way they fight to make their customers happy, and ultimately to compete. Thanks to the massive change and proliferation in social media platforms in the last four years, the winning combination of jabs and right hooks is different now. Communication is still key, but context matters more than ever. It's not just about developing high-quality content, but developing high-quality content perfectly adapted to specific social media platforms and mobile devices-content tailor-made for Facebook, YouTube, Instagram, Pinterest, Twitter, and Tumblr. A mash-up of the best elements of Crush It! and The Thank You Economy with a 2013 spin, here is a blueprint to social media marketing strategies that really works.

    While this advice may work for everyday life, it is, as Kim Scott has seen, a disaster when adopted by managers.Scott earned her stripes as a highly successful manager at Google and then decamped to Apple, where she developed a class on optimal management. She has earned growing fame in recent years with her vital new approach to effective management, the “radical candor” method.Radical candor is the sweet spot between managers who are obnoxiously aggressive on one side and ruinously empathetic on the other. It’s about providing guidance, which involves a mix of praise as well as criticism—delivered to produce better results and help employees achieve.Great bosses have strong relationships with their employees, and Scott has identified three simple principles for building better relationships with your employees: make it personal, get (sh)it done, and understand why it matters.Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Taken from years of the author’s experience, and distilled clearly giving actionable lessons to the reader; it shows managers how to be successful while retaining their humanity, finding meaning in their job, and creating an environment where people both love their work and their colleagues.

    Karratha is a mining town a long way further north. The landscape is extraordinary, being composed of vast heaps of dark red earth and rock poking out of the never-ending bush. I imagine that Mars must have a similar feel to it. I went exploring and discovered the bronze statue to Red Dog outside the town of Dampier. I felt straight away that I had to find out more about this splendid dog. A few months later I returned to Western Australia and spent two glorious weeks driving around collecting Red Dog stories and visiting the places that he knew, writing up the text as I went along. I hope my cat never finds out that I have written a story to celebrate the life of a dog.’ Louis de Bernières.‘If you love Australia it will have you aching for the scent of gums and sight of the Southern Cross, while if you love dogs it is sure to make you highly indulgent towards the one you love’ Observer

    A veterinarian, a trainer, and a breeder team up to cover all the questions new owners tend to have, and many they don't think to ask, including:* What to ask the breeder before bringing your puppy home* Which vaccinations your puppy needs and when to get them* How to make potty training as smooth (and quick) as possible* What to do when your puppy cries at night* Why and how to crate train your puppy* When socialization should happen and how to make sure it does* When your puppy is ready to learn basic commands--like Sit, Stay, and Come--and the best way to teach them* When and how to go about leash training* How much exercise your puppy needs to stay physically and mentally healthy* What, how much, and when to feed your puppy to give him the nutrition he needs without the extra weight he doesn't* When your puppy is ready for obedience training and how to make sure it works* How and how often to bathe your puppy, brush his coat, clip his nails, and brush his teeth* How to know when a trip to the vet is needed* What causes problem behaviors, when to expect them, and how to correct them

    In Wicked Plants, Stewart takes on over two hundred of Mother Nature’s most appalling creations. It’s an A to Z of plants that kill, maim, intoxicate, and otherwise offend. You’ll learn which plants to avoid (like exploding shrubs), which plants make themselves exceedingly unwelcome (like the vine that ate the South), and which ones have been killing for centuries (like the weed that killed Abraham Lincoln's mother). Menacing botanical illustrations and splendidly ghastly drawings create a fascinating portrait of the evildoers that may be lurking in your own backyard. Drawing on history, medicine, science, and legend, this compendium of bloodcurdling botany will entertain, alarm, and enlighten even the most intrepid gardeners and nature lovers.

    This comprehensive guide will help you assess your priorities and your instincts, as well as your likes and dislikes, with practical steps for navigating and embracing your authentic design style.Room by room, Homebody gives you an in-depth look at how these styles are iterated as well as how to blend the genres you’re drawn to in order to create spaces that look and feel distinctly yours.In each chapter are practical takeaways to help problem solve potential pain points in your home. A fold out design guidebook at the back of the book offers a place for you to take notes and sketch out your own design plans as you make your way through the rooms.The insight shared in Homebody will instill in you the confidence to thoughtfully create spaces that you never want to leave.