Why? Because they complain the loudest, create the greatest disruptions, and rely on others to assume the responsibilities that they shirk. Learn how to focus on your good employees first, and help them shift these "monkeys" back to the underperformers. Through a simple but brilliant metaphor, Whitaker helps you reinvigorate your staff and transform your organization.

    The 6th edition reflects the latest changes in the 2005 ACA Code of Ethics and how to apply these standards in work with diverse clients.

    If we follow the guidance offered from 35 years of research, says author Robert J. Marzano, we can enter an era of unprecedented effectiveness for the public practice of education. In What Works in Schools: Translating Research into Action, Marzano synthesizes that research to provide clear and unequalled insight into the nature of schooling.Marzano defines the factors affecting student achievement and offers compelling answers to once-elusive questions:How can schools set academic goals that do not underestimate student potential?How critical are staff collegiality and professional development?Do all students have equal opportunity to learn, given current curriculum requirements?Supplemental versus required content-is there room for redefinition?What types of parental and community involvement make a real difference?What instructional strategies really work?What influence can an individual teacher have (as separate from the influence of the overall school)?How can teachers manage classrooms that promote positive student-and-teacher relationships?How can teachers structure their curricula to better sequence and pace content?Can teachers really overcome a student's negative home environment?How does an understanding of motivation theories help students and teachers overcome learning obstacles?What specific learning strategies can enhance learned intelligence and background knowledge?In each chapter, Marzano recommends specific-and attainable-action steps to implement successful strategies culled from the wealth of research data.Schools can and do affect student achievement. In his latest work, Marzano leads the way in establishing positive approaches that can make the long-held dream of effective public education a reality.

    Featuring the contributions of leading executives, human resources practitioners, and consultants, this book presents a comprehensive approach to talent management.

    For introductory courses in public administration, public affairs, and public policy.Public Administration and Public Affairs examines the realities underlying the stereotypes that are brought out by both phrases.  Public Administration and Public Affairs is about both the means used to fulfill the public interest, and the human panoply that is the public interest. It keeps up with the tumultuous world of public administration and public affairs and it reports that tumult in an engaging manner.

    Her book also offers guidance to parents who have children with FASD. By the time Bonnie's daughter Colette hit first grade, her parents were coping with her frequent stealing and lying, and the necessity of special education. At fourteen, she discovered drugs and sex; by eighteen, she was a crack addict living on the streets. After many frustrating years consulting numerous therapists, a TV news story gave Bonnie the answer she was looking for — and sent her on a quest for a diagnosis and help for Colette. Damaged Angels can aid and comfort all those affected by FASD — the most common cause of intellectual impairments in most industrialized nations — and reduce the number of babies born with this disorder in the future. The most important book on fetal alcohol disorder since Michael Dorris's The Broken Cord, Damaged Angels is a book for every parent, practitioner, and teacher working with a child with FASD.

    As the head of Boston's Logan International Airport, the launching pad for the hijacked planes that destroyed the Twin Towers, she was scapegoated by the media and political leaders for supposed airport security lapses and forced to resign. She was also sued for wrongful death by the family of a 9/11 victim, holding her personally responsible for the terrorist attack.A rising star at thirty-five--she had served as chief of staff to two consecutive Massachusetts governors before becoming the first woman to head the state's Port Authority--Buckingham's life and career was suddenly derailed. Grappling with issues of trauma, faith, leadership, and resilience, this unique memoir shares her struggle to rebuild her life and come to terms with being blamed for the unimaginable tragedy that occurred on her watch.

     Share before you’re ready. Get more agreements. Have difficult conversations. These are a few of the practical but profound ideas Lessonly CEO Max Yoder shares in Do Better Work. No matter your rank or role, if you want to see more understanding, accountability, and progress on your team, these stories and examples are for you. Praise for Do Better Work: “Devastatingly effective, and a must-read for business leaders with a soul. Do Better Work is the modern manual for how to align company success and personal growth.” Jay Baer, New York Times bestselling author of Youtility and co-author of Talk Triggers “The best books pop lightbulbs over our heads that feel so obvious we wonder why we didn't realize them all along. This book does that. An essential read for any 21st-century leader." Coco Brown, CEO and founder of The Athena Alliance “Our world needs a style of leadership that puts people at the center, and I can think of no better guide than the lessons contained in this book.” Scott Dorsey, former CEO of ExactTarget/Salesforce Marketing Cloud “Practical advice with a soul and a deep understanding of how humans connect and work together.” Nataly Kogan, founder of Happier @ Work and author of Happier Now

    In this brand new edition of the popular work, David Coghlan and Teresa Brannick provide an easy-to-follow, hands-on guide to every aspect of conducting an action research project in your own organization.Revised and updated, this Third Edition contains: An expanded discussion on politics and ethics of insider action researchAn expanded chapter on writing an action research dissertation and an action research report More case examples and reflective exercises taken from a wide variety of organizational settings

    In sharing lessons, anecdotes, and cautionary tales from his own experiences revamping assessment procedures in the classroom, Dueck offers a variety of practical strategies for ensuring that grades measure what students know without punishing them for factors outside their control; critically examining the fairness and effectiveness of grading homework assignments; designing and distributing unit plans that make assessment criteria crystal-clear to students; creating a flexible and modular retesting system so that students can improve their scores on individual sections of important tests.Grading Smarter, Not Harder is brimming with reproducible forms, templates, and real-life examples of grading solutions developed to allow students every opportunity to demonstrate their learning. Written with abundant humor and heart, this book is a must-read for all teachers who want their grades to contribute to, rather than hinder, their students' success.

    The book reveals the secrets, deals, schemes and dreams of these, the world's fiercest business competitors.

    We are no longer supplying instructors with complimentary review copies of this edition.* Please click here to request a review copy of the new edition. * If you need an urgent desk copy of the existing edition for a class this semester, please call 1-800-818-7243 and we will be pleased to process your request.Creating Effective Teams: A Guide for Members and Leaders is a practical guide for building and sustaining top performing teams. Based on the author′s many years of consulting experience with teams in the public and private sector, the Second Edition describes why teams are important, how they function, and what makes them productive. New to the Edition: Offers necessary tools to help members and leaders work together to achieve high performanceEnhanced information about the design and management of meetingsIncorporates real-life examples and questionnaires giving readers the opportunity for self-evaluationA bestseller in its First Edition, Creating Effective Teams, Second Edition is sure to be a perfect fit for team leaders and members, trainers, managers, consultants, psychologists, military, and educators. Students enrolled in organizational studies, management, human resources, social psychology, education, group studies, leadership, sociology, and communication courses may also benefit from this bestseller.

    is one of the most successful—and influential—companies of our time, the transformational innovator that made computers not just personal but beautiful everyday objects. Technology met design, and our culture was altered forever.And yet very little is known about life inside Apple. The company is pathologically secretive—even with its own designers—about how it comes up with its groundbreaking products: iMac, iPod, iPhone, iPad, and the next “insanely great” thing on the horizon. Here, for the first time, the men and women who worked for and alongside Steve Jobs share their remarkable, nearly forty-year-old story. How Apple survived nearly catastrophic failure early on. How Jobs and his team came to understand and execute design like no one else. And how their philosophy ultimately changed the world.This Fast Company/Byliner Original is unlike any other book about Apple. Author Max Chafkin led a team of “Fast Company” reporters that spent months interviewing more than fifty former Apple execs and insiders, many of whom had never spoken publicly about their work. The result is a compelling and deeply revealing oral history of how design evolved at the most creative enterprise of our time, the company that one entrepreneur says “taught the world taste.”In these interviews, former colleagues describe Jobs at his most brilliant and bombastic—hurling unsatisfactory products across the lab and insulting employees, yet also singling out and celebrating craftsmanship and original work. Without a doubt, Jobs is the single most important figure in the company’s history. But overlooked in Apple’s carefully cultivated mythology are the other ingenious men and women who’ve left an indelible mark on Apple, some of whom think they deserve much more of the credit. At Apple, the stakes were big, and so were the egos.“Design Crazy” takes us behind the mystique and reveals Apple to be a deeply misunderstood company. And the greatest business story of the past two decades is far from over. Two years after the death of Steve Jobs, with many of his former colleagues now at startups like Tesla, Evernote, and Nest Labs, some think the end of Apple’s dominance is only a matter of time. The company has risen to the challenge before, but still the question lingers: Can Apple be Apple without Jobs?ABOUT THE AUTHORMax Chafkin is a contributing writer with “Fast Company.” His work has also been published in “Inc.”, “Vanity Fair,” “The New York Times Magazine,” and “The Best Business Writing 2012.” He lives in Brooklyn.

    The only classroom-based integrated study system for professional certification gives you complete coverage of all objectives for the PMP exam, hundreds of practice exam questions, and hands-on exercises. The CD-ROM features full practice exam software with interactive tutorials and lab simulations, plus an adaptive test engine.

    You don't even have to be able to draw. Just put the child before the chart.Marjorie Martinelli and Kristine Mraz Listen to an interview with Marjorie and Kristi, the Chartchums, on Education Talk Radio.Commercially available charts leave you hanging? Want the secret to jump-off-the-wall charts that stick with kids? Trust Smarter Charts.Did you ever want to know:What do great charts look like? How many is too many? Where are the best places for them in my classroom? How long do I keep them? How do I know if they are working? Then you'll want to meet Marjorie Martinelli and Kristine Mraz, the Chartchums. They struggled with the same questions, and Smarter Charts shares not only the answers, but the best practices they've discovered as well. Amp up the power of your charts with tips on design and language, instructional use, and self-assessment. Even better, discover surprising strategies that deepen engagement, strengthen retention, and heighten independence-all by involving students in chart making.Packed with full-color sample charts from real classrooms, Smarter Charts shares simple, brain-based strategies proven to make your classroom an even more active, effective space for literacy instruction and classroom management.