In fact, amazement is a habit that anyone can master--and Shep Hyken knows the tricks to making it your own.In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including: Showing up ready to amazing Being proactive Craving feedback Taking responsibility Embracing authenticity Focusing on excellence Turning misery into magic Once you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.

    But the face of global conflict is ever-changing. In Out of the Mountains, David Kilcullen, one of the world's leading experts on current andfuture conflict, offers a groundbreaking look at what may happen after today's wars end. This is a book about future conflicts and future cities, and about the challenges and opportunities that four powerful megatrends--population, urbanization, coastal settlement, and connectedness--are creatingacross the planet. And it is about what cities, communities and businesses can do to prepare for a future in which all aspects of human society--including, but not limited to, conflict, crime and violence--are changing at an unprecedented pace.Kilcullen argues that conflict is increasingly likely to occur in sprawling coastal cities, in peri-urban slum settlements that are enveloping many regions of the Middle East, Africa, Latin America and Asia, and in highly connected, electronically networked settings. He suggests that cities, ratherthan countries, are the critical unit of analysis for future conflict and that resiliency, not stability, will be the key objective. Ranging across the globe--from Kingston to Mogadishu to Lagos to Benghazi to Mumbai--he offers a unified theory of competitive control that explains how non-statearmed groups such as drug cartels, street gangs, and warlords draw their strength from local populations, providing useful ideas for dealing with these groups and with diffuse social conflicts in general. His extensive fieldwork on the ground in a series of urban conflicts suggests that there willbe no military solution for many of the struggles we will face in the future. We will need to involve local people deeply to address problems that neither outsiders nor locals alone can solve, drawing on the insight only locals can bring, together with outsider knowledge from fields like urbanplanning, systems engineering, renewable energy, conflict resolution and mediation.This deeply researched and compellingly argued book provides an invaluable roadmap to a future that will increasingly be crowded, urban, coastal, connected--and dangerous.

    .This book provides tips and strategies to help school leaders improve, neutralize, or eliminate resistant and negative teachers. 1999.

    The second edition of this hugely popular text charts the development of the field from its pioneers to its contemporary exponents and offers an assessment of its achievements and the challenges it faces in today's changed security environment. Existing material has been thoroughly updated and new chapters added on peacebuilding from below, reconciliation, responses to terror, gender issues, the ethics of intervention, dialogue, discourse and disagreement, culture and conflict resolution, and future directions for the field. the authors argue that a new form of cosmopolitan conflict resolution is emerging, which offers a hopeful means for human societies to transcend and celebrate their differences. Part I offers a comprehensive survey of the theory and practice of conflict resolution. Part II enters into the controversies that have surrounded conflict resolution as it has become part of the mainstream. Contemporary Conflict Resolution is essential reading for students of peace and security studies, conflict management and international politics, as well as those working in non-government organizations or think-tanks.

    An esteemed economist and a foremost authority on developing countries, Collier argues that the spread of elections and peace settlements in the world's most dangerous countries may lead to a brave new democratic world. In the meantime, though, nasty and long civil wars, military coups, and failing economies are the order of the day—for now and into the foreseeable future. Through innovative research and astute analysis, Collier gives an eye-opening assessment of the ethnic divisions and insecurites in the developing countries of Africa, Latin America, and Asia, where corruption is often firmly rooted in the body politic. There have been many policy failures by the United States and other developed countries since the end of the Cold War, especially the reliance on preemptive military intervention. But Collier insists that these problems can and will be rectified. He persuasively outlines what must be done to bring peace and stability: the international community must intervene through aid, democracy building, and a very limited amount of force. Groundbreaking and provocative, Wars, Guns, and Votes is a passionate and convincing argument for the peaceful development of the most volatile places on earth.

    Discusses US Army values in 'user-friendly' terms, from the perspective of a former member of the NCO core. Introduces three different types of leadership styles for 3-meter, 50-meter, and 100-meter soldiers.

    was a young MBA rising quickly through the finance ranks at the nation’s second largest telecom company. With a beautiful wife, two kids and a promising career, he epitomized the American dream. Pavlo’s life took a dark turn when he became a willing participant in the company’s efforts to hide from investors and potential acquirers a mountain of bad debt run up by mobsters and other unsavory customers. Encouraged by higher-ups, Pavlo became accomplished at accounting gimmickry. Then the jaded young executive consorted with a colorful scam artist and others to use some of the same ploys he’d devised for his employer to enrich himself at its expense. A ruse born of disillusionment and greed turned into a nightmare for Pavlo after he was caught and forced to choose--rat on his buddies or spend decades rotting in prison. His crimes ultimately cost Pavlo his freedom, family, reputation and self-respect. Only later did he recognize that his original sins were part and parcel of the corruption that led to an historic collapse for his company, his industry and of public confidence in corporate America. With humor and raw honesty, Pavlo and award-winning Forbes senior editor Neil Weinberg use this compelling personal story to portray in intimate detail the pressures millions of white-collar workers face every day.

    

    It has never been more important to understand extremism, yet the dictionary definition—a logical starting point in a search for understanding—tells us only that extremism is “the quality or state of being extreme.” In this volume in the MIT Press Essential Knowledge series, J. M. Berger offers a nuanced introduction to extremist movements, explaining what extremism is, how extremist ideologies are constructed, and why extremism can escalate into violence. Berger shows that although the ideological content of extremist movements varies widely, there are common structural elements.Berger, an expert on extremist movements and terrorism, explains that extremism arises from a perception of “us versus them,” intensified by the conviction that the success of “us” is inseparable from hostile acts against “them.” Extremism differs from ordinary unpleasantness—run-of-the-mill hatred and racism—by its sweeping rationalization of an insistence on violence. Berger illustrates his argument with case studies and examples from around the world and throughout history, from the destruction of Carthage by the Romans—often called “the first genocide”—to the apocalyptic jihadism of Al Qaeda, America's new “alt-right,” and the anti-Semitic conspiracy tract The Protocols of the Elders of Zion. He describes the evolution of identity movements, individual and group radicalization, and more. If we understand the causes of extremism, and the common elements of extremist movements, Berger says, we will be more effective in countering it.

    In The Four O'Clock Faculty, Rich identifies ways to make PD meaningful, efficient, and, above all, personally relevant. This book is a practical guide that reveals why some PD is so awful and what you can do to change the model for the betterment of you and your colleagues.

    In it, Eric Redman draws on his two years as a member of Senator Warren Magnuson's staff to trace the drafting and passing of a piece of legislation -- S.4106, the National Health Service Bill -- with all the maneuvers, plots, counterplots, frustrations, triumphs, and sheer work and dedication involved. He provides a vivid picture of the bureaucratic infighting, political prerogatives, and Congressional courtesies necessary to make something happen on Capitol Hill. In a Postscript to the 2000 edition, Redman reflects on how that process has, and has not, changed in the thirty years since the book was first published.

    Bringing technology into the classroom is about so much more than replacing overhead projectors and chalkboards with Smart Boards. Unfortunately, as Stanford Professor Jo Boaler says, “We are in the twenty-first century, but visitors to many math classrooms could be forgiven for thinking they had stepped back in time and walked into the Victorian era.” But that’s all about to change . . . In Teaching Math with Google Apps, author-educators Alice Keeler and Diana Herrington reveal more than 50 ways teachers can use technology in math classes. The goal isn’t using tech for tech’s sake; rather, it’s to help students develop critical-thinking skills and learn how to apply mathematical concepts to real life. Memorization and speed tests seem irrelevant to students who can find the solution to almost any math problem with a tap of the finger. But today’s digital tools allow teachers to make math relevant. Specifically, Google Apps give teachers the opportunity to interact with students in more meaningful ways than ever before, and G Suite empowers students to stretch their thinking and their creativity as they collaborate, explore, and learn. Teaching Math with Google Apps shows you how to: Create engaging activities that make math relevant to your students Interact with students throughout the learning process Spend less time repeating instructions and grading work Improve your lessons so you can better meet your students’ needs Packed with lesson ideas, links to downloadable templates, step-by-step instructions, and resources, Teaching Math with Google Apps equips you to bring your math class into the twenty-first century with easy-to-use technology. What are you waiting for?

    

    This is a story of courage, valor, and life-long sacrifice. After the cries of battle have ended, warriors return home to face their physical and mental challenges. Some who made the supreme sacrifice return home in a box draped in the American flag. Those more fortunate, often scarred for life, try to establish a new beginning for themselves and their families. Unfortunately, for many veterans and their families, life will never be the same. Society, overall, is simply too far removed from the realities of combat and a world filed with atrocities to truly comprehend or appreciate the experiences of returning veterans. If we send them, then we must mend them.

    The economic benefits of expensive large-scale infrastructure projects have not trickled down. Increasing concern about the environmental effects of rapid industrialization and a recognition of the need for sustainable development has led to tension between the industrial countries that have already damaged their environments and the poorer countries now being urged to take a globally responsible view. In this book Maggie Black traces the history of development from its post-colonial beginnings, and examines the relationship between development and economic growth, the impact development has had on the living conditions of the poor and on the environment, and whether development will have a specific role in the future or whether it will simply be subsumed under the concept of globalization.