Asking questions that readers with an interest or involvement in the financial markets would love to pose to the financial superstars, Jack D. Schwager encourages these financial wizards to share their insights. Entertaining, informative, and invaluable, The New Market Wizards is destined to become another Schwager classic.

    . . . Ignoring them is.  Eighty percent of companies say they deliver out­standing customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer service to deliver knockout experiences.  The near-universal adoption of smartphones and social media has fundamentally altered the science of complaints. Critics (“haters”) can now express their displeasure faster and more pub­licly than ever. These trends have resulted in an overall increase in complaints and a belief by many businesses that they have to “pick their spots” when choosing to answer criticisms.  Bestselling author Jay Baer shows why that approach is a major mistake. Based on an exten­sive proprietary study of how, where, and why we complain, Hug Your Haters proves that there are two types of complainers, each with very differ­ent motivations:  ·Offstage haters. These people simply want solutions to their problems. They complain via legacy channels where the likelihood of a response is highest—phone, e-mail, and com­pany websites. Offstage haters don’t care if any­one else finds out, as long as they get answers. ·Onstage haters. These people are often disap­pointed by a substandard interaction via tradi­tional channels, so they turn to indirect venues, such as social media, online review sites, and discussion boards. Onstage haters want more than solutions—they want an audience to share their righteous indignation.  Hug Your Haters shows exactly how to deal with both groups, drawing on meticulously researched case studies from businesses of all types and sizes from around the world. It includes specific play­books and formulas as well as a fold-out poster of “the Hatrix,” which summarizes the best strate­gies for different situations. The book is also filled with poignant and hilarious examples of haters gone wild, and companies gone crazy, as well as inspirational stories of companies responding with speed, compassion, and humanity. Whether you work for a mom-and-pop store or a global brand, you will have haters—and you can’t afford to ignore them. Baer’s insights and tactics will teach you how to embrace complaints, put haters to work for you, and turn bad news into good outcomes.

    

    "Al" AllenFinancial strategist, lecturer, and author, he simplifies the entire taxation process and shows how you as an entrepreneur can utilize the corporate tax codes effectively to slash your taxes by 70%. Al is one of the nations foremost experts on the benefits of incorporating small businesses. he is the founder, President and CEO of Sage international, Inc located in Reno, Nevada. His firm has become one of the fastest growing incorporating and business developing companies in the United States. The success he projects is the success he gives to other small businesses. Cheri S. HillCheri S. Hill specializes in the practical, technical and how-to-side of incorporating small business. She provides key information in legally operating, protecting and maintaining the corporate veil. Dianne Kennedy, CPADianne has established a reputation by devoting her practice to helping small business learn the secrets that big business use and thrive with on a daily basis. As an business owner, investor and real-estate developer, Dianne practices daily in her personal and business life what she gives to her clients and shares throughout this book. Garrett Sutton, Esq.."Why work hard to accumulate when by doing so you become a target for frivolous litigation? In providing asset protection advice, Garrett Sutton addresses this question and others related to preserving family wealth and hard earned assets. He helps the small business owner understand what needs to be done before an attack is made. This preventative law saves small business owners from needless worry and excessive legal expense.

    A comprehensive guidebook to understanding how to make your own personal financial portfolio, and invest in the financial markets with the help of the financial media.

    A person would spend their entire career with ONE company and then upon retirement they would receive a pension which was a guaranteed paycheck every month for the rest of their life. Most Americans have no chance at getting that deal anymore. The burdens, challenges, and risks of today's world are far greater. The stock market has seen negative returns for an entire decade. Health care costs are up but benefits are down. Life expectancy has dramatically increased but pensions are all but extinct! We are in a time when people need guaranteed income more than ever, yet fewer people have it than ever before. Paychecks and Playchecks: Retirement Solutions For Life is a guide for retirement that is BUILT for markets like these. It's a roadmap for surviving, and thriving, in difficult economic times. This book is not an Op-Ed on how "Average Joe" can invest to generate huge returns. It is a mathematical and scientifically proven guide on how to create a solid retirement with as much upside potential and downside protection as possible. Its purpose is to help you make absolutely sure that you have guaranteed lifetime income to keep you and your family protected in any market.By using simple financial products properly, having a plan for long term care, and utilizing cutting edge estate planning ideas, Paychecks and Playchecks will show you how to retire with enough guaranteed lifetime income to cover your basic expenses and optimize the rest of your portfolio to make sure you receive your "playchecks." It's not rocket science - it's financial sense. Despite what most experts say, "Happily ever after" still exists and it starts with Paychecks and Playchecks: Retirement Solutions For Life.

    This book is a laugh-out-loud way to educate yourself, your children, and your friends about how money really works...and a way to smile while you're straightening out that mess you call your financial life.

    Household Gold Explores the opportunity to convert household expenses into household income-and own your own life in the process.

    You don’t need any experience or any prior knowledge. Anik Singal takes you through the entire step-by-step process that he has perfected over the last 10 years! The process of turning your passion into $1 Million is broken down into 2 phases. The goal of this book is to have you turning profits as soon as possible. Many students of this book have reported seeing profits within the first week! The Circle of Profit is a cutting-edge approach that has simplified the process of launching your own digital publishing business. Using this system, you can turn your passion, hobby or professional expertise into a lifetime of profits! Your entire business will be centered around delivering content using specific tools available on the Internet. Phase 1: Building Your Audience & Creating Profit You will learn how to build an Email list of subscribers who quickly view you as a true expert in your chose topic. From there, you will learn how to write perfect Emails that help you build a strong relationship with your reader (even if you almost failed English in school). Last but not least, Anik Singal shows you exactly how to use your new subscribers to start generating fast profits right from your computer! Phase 2: Using Digital Products To Create $1 Million In this phase, Anik Singal guides you on the exact steps to take to create your own digital content product. You will then get a model to follow to market this product online. The entire model will show you how to automatically scale this business to generating your first $1 Million online! If you’re ready to really live the life of your dreams, this book is the perfect vehicle to get you there. The Circle of Profit has taken over a decade to come together, it’s already changed thousands of lives around the world!

    Just like the previous books, this book inspires and induces a fist-pumping “I-can-do-it-too” moment from its readers. But this book goes a step further and answers the question: “Now what do I do next?” Dean Pax Lapid of the Entrepreneurs School of Asia, and self-help guru and motivational speaker Ping Sotto combine their vast experiences and share the formula to business success in this user-friendly workbook.

    

    This title enables readers to learn how the cash flow generated from property investment appreciates in value and ensures financial freedom, as well as the freedom to be your own boss.

    It's a simple, proven method for managing rental properties in your spare time--without the headaches. Mike Butler developed this system while he worked full time as a police officer. Before long, he was buying and managing dozens of properties--and consistently bringing in more than 100% of his rents. Includes free customizable, downloadable forms! Butler shares all the vital techniques of autopilot landlording: * Screening and finding great tenants you can trust * Training tenants to do your landlording work for you * Increasing your cash flow with a simple push-button management system * Using little-known tax breaks available to full-time or part-time landlords * Easily complying with landlording regulations and legal stuff you might not think of * Identifying the most profitable types of properties * Marketing and advertising your properties at little or no cost * Utilizing powerful, ready-to-use landlording forms * Getting rid of bad tenants quickly, safely, and cheaply when buying properties * Using creative tactics to consistently bring in more than 100% of the rent Once you've learned Mike Butler's system, you'll make more money in less time with less effort. Today, Mike Butler is retired from the police force and enjoys more than $1 million a year from his rental properties. Using the techniques and strategies of Landlording on Autopilot will help you achieve your dreams.

    Coached by Kohler, business owners are armed to seek out the right professionals relevant to their concerns, confidently ask the right questions, and, ultimately, save time, money, and potential heartache.Approaching each chapter the same way he approaches a client consult, Kohler delivers topic- or question-specific solutions illustrating each critical business matter with entertaining, real-world examples to educate flustered business owners, who are then presented with varied, clearly defined solutions and next steps for moving forward. Each “consultation” offers tools such as assessment quizzes, valuable details to know, possible pitfalls and deceptions, what strategies should always be practiced, and what new strategies or tactics are worth considering.Wowing readers with the clear-cut truths, thoughtful advice, and outside-of-the-box thinking shared in his many Entrepreneur.com contributions, speaking events, and previous books — Lawyers Are Liars and What Your CPA Isn’t Telling You — Kohler presents a simplified look at the complex questions within the areas of legal and tax planning for business.

    If different workers have the personality traits of different breed of digs then, says Blair Singer anyone can learn what their natural strengths and weaknesses are in order to achieve the best possible results.