Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&M's out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge.Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

    Thrown into a profession of gallows humor and vivid characters (both living and very dead), Caitlin learned to navigate the secretive culture of those who care for the deceased.Smoke Gets in Your Eyes tells an unusual coming-of-age story full of bizarre encounters and unforgettable scenes. Caring for dead bodies of every color, shape, and affliction, Caitlin soon becomes an intrepid explorer in the world of the dead. She describes how she swept ashes from the machines (and sometimes onto her clothes) and reveals the strange history of cremation and undertaking, marveling at bizarre and wonderful funeral practices from different cultures.Her eye-opening, candid, and often hilarious story is like going on a journey with your bravest friend to the cemetery at midnight. She demystifies death, leading us behind the black curtain of her unique profession. And she answers questions you didn’t know you had: Can you catch a disease from a corpse? How many dead bodies can you fit in a Dodge van? What exactly does a flaming skull look like?Honest and heartfelt, self-deprecating and ironic, Caitlin's engaging style makes this otherwise taboo topic both approachable and engrossing. Now a licensed mortician with an alternative funeral practice, Caitlin argues that our fear of dying warps our culture and society, and she calls for better ways of dealing with death (and our dead).

    . . Her family’s escape from Isfahan to Oklahoma, which involved waiting in Dubai and Italy, is wildly fascinating . . . Using energetic prose, Nayeri is an excellent conduit for these heart-rending stories, eschewing judgment and employing care in threading the stories in with her own . . . This is a memoir laced with stimulus and plenty of heart at a time when the latter has grown elusive.” ―Star-Tribune (Minneapolis)What is it like to be a refugee? It is a question many of us do not give much thought to, and yet there are more than 25 million refugees in the world. To be a refugee is to grapple with your place in society, attempting to reconcile the life you have known with a new, unfamiliar home. All this while bearing the burden of gratitude in your host nation: the expectation that you should be forever thankful for the space you have been allowed.Aged eight, Dina Nayeri fled Iran along with her mother and brother, and lived in the crumbling shell of an Italian hotel-turned–refugee camp. Eventually she was granted asylum in America. She settled in Oklahoma, then made her way to Princeton. In this book, Nayeri weaves together her own vivid story with the stories of other refugees and asylum seekers in recent years, bringing us inside their daily lives and taking us through the different stages of their journeys, from escape to asylum to resettlement. In these pages, a couple falls in love over the phone, and women gather to prepare the noodles that remind them of home. A closeted queer man tries to make his case truthfully as he seeks asylum, and a translator attempts to help new arrivals present their stories to officials.Nothing here is flattened; nothing is simplistic. Nayeri offers a new understanding of refugee life, confronting dangers from the metaphor of the swarm to the notion of “good” immigrants. She calls attention to the harmful way in which Western governments privilege certain dangers over others. With surprising and provocative questions, The Ungrateful Refugee recalibrates the conversation around the refugee experience. Here are the real human stories of what it is like to be forced to flee your home, and to journey across borders in the hope of starting afresh.

    Includes special bonus material!Sharing never-before-heard stories ranging from their struggles with depression, eating disorders, and addiction, Karen and Georgia irreverently recount their biggest mistakes and deepest fears, reflecting on the formative life events that shaped them into two of the most followed voices in the nation.In Stay Sexy & Don’t Get Murdered, Karen and Georgia focus on the importance of self-advocating and valuing personal safety over being ‘nice’ or ‘helpful.’ They delve into their own pasts, true crime stories, and beyond to discuss meaningful cultural and societal issues with fierce empathy and unapologetic frankness.

    In that book, Reyna recounted the pain and poverty she experienced growing up in Mexico without her parents, who had immigrated to the U.S. years earlier. When she was nine years old, Reyna made her own journey across the U.S.–Mexico border in search of a home. What she found instead was an indifferent mother, an abusive, alcoholic father, and a school system that didn’t honor her heritage. Against all obstacles, Reyna’s love of reading and writing propelled her to rise above all challenges and ultimately be accepted to the University of California, Santa Cruz.A Dream Called Home tells the story of Reyna’s pursuit to become the first in her family to earn a college degree and to find her place and a home in her adoptive country. At UC, Santa Cruz and on her own for the first time, Reyna faces new struggles and learns to forge ahead toward her dreams despite the alienation and estrangement from her family and her new community. Back in Los Angeles after graduation, Reyna attempts to parlay her creative writing degree into a full-time job only to discover she knows nothing about the publishing business. Through it all, Reyna holds fast to her dreams and makes the impossible possible—she goes from being an undocumented immigrant to an award-winning author. Reyna details the arduous journey of pursuing her dream of becoming a writer and finding that one thing she has desperately longed for ever since her parents left her behind in Mexico—a home.This is an inspiring account of one young woman’s quest to find her place in America as a first-generation university student, a Latina, and a writer determined to change the course of her family forever. Reyna’s story mirrors the journey that millions of immigrants have taken as she creates her own path toward a better life for herself on her own terms.

    Jacobs undergoes a hilarious, heartfelt quest to understand what constitutes family—where it begins and how far it goes—and attempts to untangle the true meaning of the “Family of Humankind.”A.J. Jacobs has received some strange emails over the years, but this note was perhaps the strangest: “You don’t know me, but I’m your eighth cousin. And we have over 80,000 relatives of yours in our database.” That’s enough family members to fill Madison Square Garden four times over. Who are these people, A.J. wondered, and how do I find them? So began Jacobs’s three-year adventure to help build the biggest family tree in history. Jacobs’s journey would take him to all seven continents. He drank beer with a US president, found himself singing with the Mormon Tabernacle Choir, and unearthed genetic links to Hollywood actresses and real-life scoundrels. After all, we can choose our friends, but not our family. “Whether he’s posing as a celebrity, outsourcing his chores, or adhering strictly to the Bible, we love reading about the wacky lifestyle experiments of author A.J. Jacobs” (Entertainment Weekly). Now Jacobs upends, in ways both meaningful and hilarious, our understanding of genetics and genealogy, tradition and tribalism, identity and connection. It’s All Relative is a fascinating look at the bonds that connect us all.

    Her pioneering reseach was praised in People and Vanity Fair and hailed on TV shows including Today, The O’Reilly Factor, and CBS’s The Talk. On New Year’s Eve, journalist and former Parade Editor-in-Chief Janice Kaplan makes a promise to be grateful and look on the bright side of whatever happens. She realizes that how she feels over the next months will have less to do with the events that occur than her own attitude and perspective. Getting advice at every turn from psychologists, academics, doctors, and philosophers, she brings readers on a smart and witty journey to discover the value of appreciating what you have. Relying on both amusing personal experiences and extensive research, Kaplan explores how gratitude can transform every aspect of life including marriage and friendship, money and ambition, and health and fitness. She learns how appreciating your spouse changes the neurons of your brain and why saying thanks helps CEOs succeed. Through extensive interviews with experts and lively conversations with real people including celebrities like Matt Damon, Daniel Craig, and Jerry Seinfeld, Kaplan discovers the role of gratitude in everything from our sense of fulfillment to our children’s happiness.   With warmth, humor, and appealing insight, Janice’s journey will empower readers to think positively and start living their own best year ever.

    Surely capitalism is due an upgrade or two?’When Caitlin Moran sat down to choose her favourite pieces for her new book she realised that they all seemed to join up. Turns out, it’s the same old problems and the same old ass-hats.Then she thought of the word ‘Moranifesto’, and she knew what she had to do…This is Caitlin’s engaging and amusing rallying call for our times. Combining the best of her recent columns with lots of new writing unique to this book, Caitlin deals with topics as pressing and diverse as 1980s swearing, benefits, boarding schools, and why the internet is like a drunken toddler.And whilst never afraid to address the big issues of the day – such as Benedict Cumberbatch and duffel coats – Caitlin also makes a passionate effort to understand our 21st century society and presents us with her ‘Moranifesto’ for making the world a better place.The polite revolution starts here! Please.

    Mothers, Fathers, and Others is a polymath’s journey into urgent questions about familial love and hate, human prejudice and cruelty, and the transformative power of art. This moving, fierce, and often funny book is finally about the fact that being alive means being in states of constant, dynamic exchange with what is around us, and that the impulse to draw hard and fast conceptual borders where none exist carries serious theoretical and political dangers.

    By night, I am Glamrou, an empowered, fearless and acerbic drag queen who wears seven-inch heels and says the things that nobody else dares to. Growing up in a strict Iraqi Muslim household, it didn’t take long for me to realise I was different. When I was ten years old, I announced to my family that I was in love with Macaulay Culkin in Home Alone. The resultant fallout might best be described as something like the Iraqi version of Jerry Springer: The Opera. And that was just the beginning. This is the story of how I got from there to here: about my teenage obsession with marine biology, and how fluid aquatic life helped me understand my non-binary gender identity; about my two-year scholarship at Eton college, during which I wondered if I could forge a new identity as a British aristocrat (spoiler alert: it didn’t work); about discovering the transformative powers of drag while at university (and how I very nearly lost my mind after I left); and about how, after years of rage towards it, I finally began to understand Islam in a new, queer way. Most of all, this is a book about my mother. It’s the journey of how we lost and found each other, about forgiveness, understanding, hope – and the life-long search for belonging.

    Since 2002, Mohamedou Slahi has been imprisoned at the detainee camp at Guantanamo Bay, Cuba. In all these years, the United States has never charged him with a crime. Although he was ordered released by a federal judge, the U.S. government fought that decision, and there is no sign that the United States plans to let him go. Three years into his captivity Slahi began a diary, recounting his life before he disappeared into U.S. custody and daily life as a detainee. His diary is not merely a vivid record of a miscarriage of justice, but a deeply personal memoir -- terrifying, darkly humorous, and surprisingly gracious. Published now for the first time, Guantanamo Diary is a document of immense historical importance.

    While growing up in housing projects in Puerto Rico and Miami Beach, Jaquira Díaz found herself caught between extremes: as her family split apart and her mother battled schizophrenia, she was surrounded by the love of her friends; as she longed for a family and home, she found instead a life upended by violence. From her own struggles with depression and sexual assault to Puerto Rico’s history of colonialism, every page of Ordinary Girls vibrates with music and lyricism. Díaz triumphantly maps a way out of despair toward love and hope to become her version of the girl she always wanted to be.With a story reminiscent of Tara Westover’s Educated, Roxane Gay’s Hunger, and Terese Marie Mailhot’s Heart Berries, Jaquira Díaz delivers a memoir that reads as electrically as a novel.

     “A pleasure. Ellie Kemper is the kind of stable, intelligent, funny, healthy woman that usually only exists in yogurt commercials. But she’s real and she’s all ours!” —Tina Fey “Ellie is a hilarious and talented writer, although we’ll never know how much of this book the squirrel wrote.”—Mindy KalingMeet Ellie, the best-intentioned redhead next door. You’ll laugh right alongside her as she shares tales of her childhood in St. Louis, whether directing and also starring in her family holiday pageant, washing her dad’s car with a Brillo pad, failing to become friends with a plump squirrel in her backyard, eating her feelings while watching PG-13 movies, or becoming a “sports monster” who ends up warming the bench of her Division 1 field hockey team in college. You’ll learn how she found her comedic calling in the world of improv, became a wife, mother and New Yorker, and landed the role of a bridesmaid (while simultaneously being a bridesmaid) in Bridesmaids. You’ll get to know and love the comic, upbeat, perpetually polite actress playing Erin Hannon on The Office, and the exuberant, pink-pants-wearing star of Unbreakable Kimmy Schmidt. If you’ve ever been curious about what happens behind the scenes of your favorite shows, what it really takes to be a soul cycle “warrior,” how to recover if you accidentally fall on Doris Kearns Goodwin or tell Tina Fey on meeting her for the first time that she has “great hair—really strong and thick,” this is your chance to find out. But it’s also a laugh-out-loud primer on how to keep a positive outlook in a world gone mad and how not to give up on your dreams. Ellie “dives fully into each role—as actor, comedian, writer, and also wife and new mom—with an electric dedication, by which one learns to reframe the picture, and if not exactly become a glass-half-full sort of person, at least become able to appreciate them” (Vogue.com).

    They know how to transform piles of yarn into sweaters and scarves. They know that some items, like woolen bikini tops, are better left unknit. They know that making a hat for a newborn baby isn’t just about crafting something small but appreciating the beginnings of life, which sometimes helps make peace with the endings. They know that if you knit your boyfriend a sweater, your relationship will most likely be over before the last stitch.Alanna Okun knows that crafting keeps her anxiety at bay. She knows that no one will ever be as good a knitting teacher as her beloved grandmother. And she knows that even when we can’t control anything else, we can at least control the sticks, string, and fabric right in front of us.Okun lays herself bare and takes readers into the parts of themselves they often keep hidden. Yet at the same time she finds humor in the daily indignities all crafters must face (like when you catch the dreaded Second Sock Syndrome and can’t possibly finish the second in a pair). Okun has written a book that will speak to anyone who has said to themselves, or to everyone within earshot, “I made that.”

    The #1 "New York Times" Bestselling Author of "A Man Called Ove" shares an irresistible and moving collection of heartfelt, humorous essays about fatherhood, providing his newborn son with the perspective and tools he'll need to make his way in the world.