Book picks similar to
The Engaged Library: High-Impact Educational Practices in Academic Libraries by Joan D. Ruelle
non-fiction
professional-development
work
information-literacy
A Pretty Beach Wish
Polly Babbington - 2020
In A Pretty Beach Wish we delve back into the wonderful seaside town and as Pretty Beach gets warmer there are days on the beach, glorious afternoons in the garden and something Juliette had always wished for comes floating right on into her life. With her garden and love life blooming Juliette can hardly believe all her dreams really have come true. As the sun shines, the dahlias flourish, and the sea sparkles, Luke and Juliette's love story goes from strength to strength and everything is looking exceedingly rosy - that is until one fateful day when Juliette’s world is changed forever.
Motivational Interviewing for School Counselors
Reagan North - 2017
This book is the first training experience ever created to help School Counselors learn to use MI in their unique context. Written by a real-life School Counselor, this work is a powerfully practical explanation of MI ideas and techniques. Loaded with actual examples from the school context, the book is designed to help busy School Counselors learn these tools in a quick and enjoyable way. Students need help accessing their own motivation to improve grades, grow relationships, kick bad habits, and pursue deeply meaningful lives. School Counselors are perfectly positioned to help them do so, and MI is the tool they need.
The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers—While Driving Growth For Your Company
Ashvin Vaidyanathan - 2020
As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That’s because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you’re no longer selling just a product. You’re selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession—until now. The Customer Success Professional’s Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed—from the practitioner level all the way to senior leadership. The authors—acknowledged experts in building, training, and managing Customer Success teams—offer real-world guidance and practical advice for aspiring and experienced CSMs alike. The handbook is written by practioners for practioners. An indispensable resource for front-line Customer Success Managers, this much-needed book: Demonstrates how to build, implement, and manage a Customer Success team Helps new CSMs develop their skills and proficiency to be more employable and grow in their careers Provides clear guidance for managers on how to hire a stellar CSM Presents practical tactics needed to drive revenue growth during renewal, expansion, and customer advocacy opportunities Explains proven methods and strategies for mentoring CSMs throughout their careers Offers valuable insights from Gainsight, the Customer Success Company, and the broader customer success community with more than a dozen of the industry’s most respected leaders contributing their perspectives Currently, with over 70,000 open positions, Customer Success Manager in one of the fastest-growing jobs in the world. The Customer Success Professional’s Handbook: How to Thrive in One of the World's Fastest Growing Careers—While Driving Growth For Your Company will prove to be your go-to manual throughout every stage of your CSM career.
Belonging Through a Culture of Dignity: The Keys to Successful Equity Implementation
Floyd Cobb - 2019
Even with access to compelling theories and approaches such as multicultural education, culturally responsive teaching, culturally relevant instruction, culturally sustaining pedagogy, schools still struggle to implement equitable change that reshapes the academic experiences of students marginalized by the prevailing history, culture, and traditions in public education. Instead of getting it right with equity implementation, many schools and districts remain trapped in a cycle of equity dysfunction.In Belonging through a Culture of Dignity, Cobb and Krownapple argue that the cause of these struggles are largely based on the failure of educators to consider the foundational elements upon which educational equity is based, belonging and dignity. Through this work, the authors make these concepts accessible and explain their importance in the implementation of educational equity initiatives.Though the importance of dignity and belonging might appear to be self-evident at first glance, it's not until these concepts are truly unpacked, that educators realize the dire need for belonging through dignity. Once these fundamental human needs are understood, educators can gain clarity of the barriers to meaningful student relationships, especially across dimensions of difference such as race, class, and culture. Even the most relational and responsive educators need this clarity due to the normalization of what the authors refer to as dignity distortions. Cobb and Krownapple challenge that normalization and offer three concepts as keys to successful equity initiatives: inclusion, belonging, and dignity. Through their work, the authors aim to equip educators with the tools necessary to deliver the promise of democracy through schools by breaking the cycle of equity dysfunction once and for all.
Lead from the Heart: Transformational Leadership for the 21st Century
Mark C. Crowley - 2011
More than half of all workers hate their jobs. In fact, job satisfaction and employee engagement have been declining for twenty-two straight years.One hundred years ago, a job and a paycheck kept workers satisfied. Now, pay barely makes the list. Employees' needs have evolved dramatically. But our leadership practices have failed to keep up.In Lead From The Heart, Mark C. Crowley presents compelling new evidence that the solution leaders need lies in the last place traditional business would seek it: the human heart. Twenty-first-century employees need to feel... valued, respected, developed, and cared for. Their work has to matter. Recent scientific discoveries tell us that it's the heart, and not the mind, that drives human performance and achievement.Drawing on decades of experience as a senior leader for regional and national financial institutions, Mark C. Crowley offers proof that leaders who intentionally engage the hearts of their employees will be rewarded with uncommon (and highly sustainable) performance and achievement. We've seen centuries of evidence of what the heart can do in sports, art, and music. Business is next.Lead From The Heart, and your employees will follow
Bless You Boys: Diary of the Detroit Tigers' 1984 Season
Sparky Anderson - 1984
Sparky Anderson, the Tigers' colorful manager and 1984 American League Manager of the Year, tells all in this, his day-by-day diary of the making of a championship ball club.
How to Write a Great Business Plan
William A. Sahlman - 2008
Yet nothing could be further from the truth. In fact, often the more elaborately crafted a business plan, the more likely the venture is to flop.Why? Most plans waste too much ink on numbers and devote too little to information that really matters to investors. The result? Investors discount them.In How to Write a Great Business Plan, William A. Sahlman shows how to avoid this all-too-common mistake by ensuring that your plan assesses the factors critical to every new venture:· The people—the individuals launching and leading the venture and outside parties providing key services or important resources· The opportunity—what the business will sell and to whom, and whether the venture can grow and how fast· The context—the regulatory environment, interest rates, demographic trends, and other forces shaping the venture's fate· Risk and reward—what can go wrong and right, and how the entrepreneurial team will respondTimely in this age of innovation, How to Write a Great Business Plan helps you give your new venture the best possible chances for success.
Advanced Apex Programming for Salesforce.com and Force.com
Dan Appleman - 2012
Intended for developers who are already familiar with the Apex language, and experienced Java and C# developers who are moving to Apex, this book starts where the Force.com documentation leaves off. Instead of trying to cover all of the features of the platform, Advanced Apex programming focuses entirely on the Apex language and core design patterns. You’ll learn how to truly think in Apex – to embrace limits and bulk patterns. You’ll see how to develop architectures for efficient and reliable trigger handling, and for asynchronous operations. You’ll discover that best practices differ radically depending on whether you are building software for a specific organization or for a managed package. And you’ll find approaches for incorporating testing and diagnostic code that can dramatically improve the reliability and deployment of Apex software, and reduce your lifecycle and support costs. Based on his experience both as a consultant and as architect of a major AppExchange package, Dan Appleman focuses on the real-world problems and issues that are faced by Apex developers every day, along with the obscure problems and surprises that can sneak up on you if you are unprepared.
Mensch: Beyond the Cones
Jonathan Harding - 2019
From the practical aspects on the training ground to the collective strength of the coaching community, some of the smartest minds in the game take you closer to understanding the human aspects required to nurture young professionals. Germany’s model is not perfect and constantly evolving so there’s also a look at what should be the next step for Germany’s coaching after a disastrous 2018 World Cup. As English players look to Germany to further their own careers, Mensch looks at what the wider football world can learn from a country and a coaching culture so clearly in love with the beautiful game.
Substitute Teaching A to Z
Barbara Pressman - 2007
Substitute Teaching from A to Z is a one-stop resource, whether you're a full-timer, just breaking in, or starting out as a career educator. Reinforced with true life tales from real substitute teachers and the stories of how they solved their biggest challenges, this book is a comprehensive guide written by a veteran teaching expert who specializes in training subs.You'll learn insider tricks on how to:Show school administrators you have the right stuff for the jobChoose the most appropriate grades, subjects, and school districts for youForge great relationships with everyone you work withLand the best classroom assignmentsFace a new class with confidenceMaintain discipline, work without a lesson plan, and much more
Cross My Heart
Ferne McCann - 2016
Since exploding onto our screens, Ferne has become one of TOWIE’s standout cast members and is widely regarded for her style and inimitable personality. Renowned for her straight talking attitude and unbridled wit, Ferne is a regular on TV and chat shows. She is currently working on This Morning as a showbiz reporter and her exclusive column in Star Magazine is the longest running celebrity column to date. Before Fern found fame, she was one of London's top hair stylists & colourist, which provided major grounding for her passion and talent for fashion and beauty.
155 Harry Potter Facts: The Ultimate Trivia Book for Wizards and Witches
Lilly Winchester - 2018
Who knew pink could be so evil?155 Mind Blowing Harry Potter Facts! A must-have for any Harry Potter fan. Add to Cart Now and impress everyone with your secret knowledge today!
Tailhooker: Pre-Flight to Vietnam
Willard G. Dellicker - 2015
Tailhookers who wear the US Navy Wings of Gold are renowned as the most skilled pilots in the Aviation community. This book tells the story of a twenty year-old drafted into military service during the Vietnam War, then applying to enter US Navy pilot training. His historically accurate story begins with highlights of his Navy flight training to his assignment as an A-4 Skyhawk pilot in VA-22 The Fighting Redcocks. The book chronicles facts about the frustrating air war in Vietnam from 1968 to 1970 through Lt. Dellicker's three tours as an Attack pilot and LSO. Intertwined with the war stories and close calls is a love story of two young people who met, became engaged in two weeks, and endured 18 months of war-time separation. Now, after 45 years of marriage this story was written for their kids and grandkids as an accurate historical account of the Vietnam War, True Love, and Faith in God.
No More Dodging Bullets: A Memoir about Faith, Love, Lessons, and Growth
Amy Herrig - 2019
She and her father, Jerry Shults, were thriving as the owners of the Gas Pipe stores in Dallas, Texas, as well as other successful businesses, when a government lawsuit threatened to take everything—their businesses, their money, and their freedom. Accused of crimes she hadn’t committed, Amy spent the next four years fighting to stay out of prison, but that wasn’t all she had to fight along the way. When one life-altering change after another shook up Amy’s world, she gained a new perspective on herself and on what matters most in life. From an exhausting and demoralizing situation came a new outlook of gratitude, but also remorse and humility. Although Amy’s actions in the past had not all been illegal, she had let the allure of money guide her decisions rather than using her moral compass; the shocking turn of events that resulted from those decisions led to profound changes and made a lasting impact on Amy’s life.
I was somebody before this....
Kitti Jones - 2017
I created S.P.Y ( stop protecting your abuser) after discovering I was apart of a growing community of women and young girls who had been victimized by the same famous and powerful man. I became infuriated when communicating with several of his past victims when I realized we were all dealing with the same fear and shame and we were all too afraid of the questions and the victim shaming that follows after you tell! Why are you telling now? Are you after money? She doesn't look like a victim, she isn't his type, she's not pretty, she's a groupie she deserved it, she's not crying in the interview she must be lying!! Watching past victims endure so much backlash it made many of us go into a deeper depression and pretend it never happened, this allowed our abuser to recruit and victimize more girls and women over the years to come. Inside, I take you on a journey, sharing my life and my career before Robert Kelly, and then sharing my life as it was living with him. Never before seen photos, and information never revealed.