Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.

    As the “tip of the spear,” his role is to ensure the route taken by U.S. and Afghan troops are free of IEDs — improvised explosive devices. Many soldiers do not survive their last step; those who do often lose at least one limb.While rescuing an Afghan soldier outside a mud-hut compound in 2010 — knowing that he was in “uncleared” territory — Ryan stepped on an IED with his right foot. The device exploded, leaving his foot dangling at the end of his leg.American soldiers losing a limb is an all-too-common occurrence. But what makes Ryan’s story different is that after undergoing two dozen surgeries and a tortuous rehabilitation, he was medically retired but fought to return to active duty. Multiple skin grafts to his leg and right foot successfully reattached his lower leg, and he was aided in his recovery by wearing a new prosthetic device known as an IDEO (Intrepid Dynamic Exoskeletal Orthosis). Once he passed a series of crucial physical tests, Ryan was able to rejoin the Green Berets within a year and physically perform his duties, redeploying to Afghanistan in March 2012.In 2016, he volunteered to return to Afghanistan with Bravo Company, 2nd Battalion, 7th Special Forces Group. During a firefight with the Taliban, he risked his life under heavy enemy fire to rescue three Afghan soldiers cut off from friendly forces and return the bodies of two dead Afghan soldiers under the ethos that “no one gets left behind.” For his heroic efforts on the battlefield, SFC Ryan Hendrickson was awarded a Silver Star, the nation’s third-highest award for valor.An engaging and harrowing account, Tip of the Spear tells the amazing story of one Green Beret’s indomitable spirit.

    The guy who visits Nick Saban's lake house and somehow gets Coach to jump in the lake. The guy who sits down with Dale Jr. at Daytona to talk through tears about his miraculous return to racing. The guy who interviews Tiger Woods, Tim Tebow, Peyton Manning and Jimmie Johnson -- the guy who gets paid to live the fantasy of every sports fan in America.Never Settle is the funny but oh, it's true story of how Marty got here, and a revealing look at his journey. Never Settle includes all the best stories and behind-the-scenes moments from Marty's wild life, covering topics including: college football, racing, fathers and sons, how sports can bring us together, and how it all goes back to growing up on a farm and playing high school ball in Pearisburg, Virginia.

    Wattles I - Including: The Science of Getting Rich, The Science of Being Great & The Science of Being Well The Science of Getting RichTHIS book is pragmatical, not philosophical; a practical manual, not a treatise upon theories. It is intended for the men and women whose most pressing need is for money; who wish to get rich first, and philosophize afterward. It is for those who have, so far, found neither the time, the means, nor the opportunity to go deeply into the study of metaphysics, but who want results and who are willing to take the conclusions of science as a basis for action, without going into all the processes by which those conclusions were reached. It is expected that the reader will take the fundamental statements upon faith, just as he would take statements concerning a law of electrical action if they were promulgated by a Marconi or an Edison; and, taking the statements upon faith, that he will prove their truth by acting upon them without fear or hesitation. Every man or woman who does this will certainly get rich; for the science herein applied is an exact science, and failure is impossible. For the benefit, however, of those who wish to investigate philosophical theories and so secure a logical basis for faith, I will here cite certain authorities. The monistic theory of the universe the theory that One is All, and that All is One; That one Substance manifests itself as the seeming many elements of the material world -is of Hindu origin, and has been gradually winning its way into the thought of the western world for two hundred years. It is the foundation of all the Oriental philosophies, and of those of Descartes, Spinoza, Leibnitz, Schopenhauer, Hegel, and Emerson. The reader who would dig to the philosophical foundations of this is advised to read Hegel and Emerson for himself. In writing this book I have sacrificed all other considerations to plainness and simplicity of style, so that all might understand. The plan of action laid down therein was deduced from the conclusions of philosophy; it has been thoroughly tested, and bears the supreme test of practical experiment; it works. If you wish to know how the conclusions were arrived at, read the writings of the authors mentioned above; and if you wish to reap the fruits of their philosophies in actual practice, read this book and do exactly as it tells you to do.The Science of Being Great-... in Mr. Wattles' book, -THE SCIENCE OF BEING GREAT-, you will get methods, plans, carefully outlined instruction, for the highest self-development and training for efficient living.-&The Science of Being WellIf you are well this book will tell you how to keep so. If you are seeking better health this book is for you. _Each book builds upon the previous one to construct a complete, simple, practical, easy-to-understand, step-by-step system for getting rich, being healthy, and becoming successful.

    A good teacher is merely a catalyst."—Bruce LeeWithin the pages of Striking Thoughts, you will find the secrets of Bruce Lee's amazing success— as an actor, martial artist, and inspiration to the world. Consisting of eight sections, Striking Thoughts covers 72 topics and 825 aphorisms—from spirituality to personal liberation and from family life to filmmaking—all of which Bruce lived by.His ideas helped energize his life and career, and made it possible for him to live a happy and assured life, overcoming difficult obstacles with seeming ease. His ideas also inspired his family, friends, students, and colleagues to achieve success in their own lives and this personal collection will help you in your journey too.Sections include:On First Principles—including life, existence, time, and deathOn Being Human—including the mind, happiness, fear, and dreamsOn Matters of Existence—health, love, marriage, raising children, ethics, racism, and adversityOn Achievement—work, goals, faith, success, money, and fameOn Art and Artists—art, filmmaking, and actingOn Personal Liberation—conditioning, Zen Buddhism, meditation, and freedomOn the Process of Becoming—self-actualization, self-help, self-expression, and growthOn Ultimate (Final) Principles—Yin-yang, totality, Tao, and the truthThis Bruce Lee Book is part of the Bruce Lee Library which also features:Bruce Lee: The Celebrated Life of the Golden DragonBruce Lee: The Tao of Gung FuBruce Lee: Artist of LifeBruce Lee: Letters of the DragonBruce Lee: The Art of Expressing the Human BodyBruce Lee: Jeet Kune Do

    Through unprecedented access to Krzyzewski’s best friends, closest advisers, fiercest adversaries, and generations of his players and assistants, three-time New York Times bestselling author Ian O’Connor takes you behind the Blue Devil curtain with a penetrating examination of the great, but flawed leader as he closes out his iconic career.   Krzyzewski  built a staggering basketball empire that has endured for more than four decades, placing him among the all-time titans of American sport, and yet there has never been a defining portrait of the coach and his program. Until now. O’Connor uses scores of interviews with those who know Krzyzewski best  to deliver previously untold stories about the relationships that define the venerable Coach K, including the one with his volcanic mentor, Bob Knight, that died a premature death. Krzyzewski was always driven by an inner rage fueled by his tough Chicago upbringing, and by the blue-collar Polish-American parents who raised him to fight for a better life. As the retiring Coach K makes his final stand, vying for one more ring during the 2021-2022 season before saying goodbye at age 75, O’Connor shows you sides of the man and his methods that will surprise even the most dedicated Duke fan.

    His family didn’t always have it good. His father, a criminal lawyer, succumbed to a celebral stroke when Virat was very young, depriving him of someone he calls his ‘biggest support’ both on and off the field. The son paid his tribute to Prem Kohli in a way the older man himself would have applauded: Virat Kohli returned to the field to continue an innings a few hours after he lost him. ‘He was the one who drove me to practice every day, ’ the captain of the Indian cricket team recalls with his characteristic humility and grace. Widely read sports journalist Vijay Lokapally goes on to record happier times on the journey of Virat’s rapid rise to international stardom, an account punctuated by little-known stories by his fellow players, coaches and intimates. At 28, he has already been the recipient of countless accolades — not the least of them being the Arjuna Award and the title of BCCI’s ‘International Cricketer of the Year’ for the 2011-12 and 2014-15 seasons. He was the ICC’s ‘ODI Player of the Year’ as early as in 2012. On a more commercial note, British journal SportsPro pronounced him the ‘second-most marketable athlete in the world’ just two years later. But for the Run Machine, it’s not about the money or fame or the roar of the crowds or that women of all ages vie for the wide-eyed attention of his extraordinary gaze. Few incidences have been reported of his open hearted altruism, his numerous charities for under-privileged children and his sheer pluck when the odds are against him. But what has not escaped the public eye is how this wizard of the willow and wicket wears his heavy mantle with such insouciant ease.

    When future NBA legend Kareem Abdul-Jabbar was still an 18-year-old high school basketball prospect from New York City named Lew Alcindor, he accepted a scholarship from UCLA largely on the strength of Coach John Wooden's reputation as a winner. It turned out to be the right choice, as Alcindor and his teammates won an unprecedented three NCAA championship titles. But it also marked the beginning of one of the most extraordinary and enduring friendships in the history of sports. In Coach Wooden and Me, Abdul-Jabbar reveals the inspirational story of how his bond with John Wooden evolved from a history-making coach-player mentorship into a deep and genuine friendship that transcended sports, shaped the course of both men's lives, and lasted for half a century.Coach Wooden and Me is a stirring tribute to the subtle but profound influence that Wooden had on Kareem as a player, and then as a person, as they began to share their cultural, religious, and family values while facing some of life's biggest obstacles. From his first day of practice, when the players were taught the importance of putting on their athletic socks properly; to gradually absorbing the sublime wisdom of Coach Wooden's now famous "Pyramid of Success"; to learning to cope with the ugly racism that confronted black athletes during the turbulent Civil Rights era as well as losing loved ones, Abdul-Jabbar fondly recalls how Coach Wooden's fatherly guidance not only paved the way for his unmatched professional success but also made possible a lifetime of personal fulfillment. Full of intimate, never-before-published details and delivered with the warmth and erudition of a grateful student who has learned his lessons well, Coach Wooden and Me is at once a celebration of the unique philosophical outlook of college basketball's most storied coach and a moving testament to the all-conquering power of friendship. Instant New York Times and USA Today Bestseller President Barack Obama's Favorite Book of 2017 A Boston Globe and Huffington Post Best Book of 2017 Pick

    He believes that greatness is not for the elite few; that winning is a result, not a goal; and that character, not talent, is what makes a true champion. His powerful philosophy can help anyone excel at all aspects of life. Using the dramatic competition between the top contenders at the 2016 Reebok CrossFit Games® as a background, Ben explores the step-by-step process of achieving excellence and the unique set of positive character traits necessary for leveling up to world-class. The mindset and methodology that have produced some of the greatest athletes in the world’s most gruelling sport can work equally well for golfers, lawyers, artists, entrepreneurs—anyone who’s willing to commit totally to becoming better than the best. By Chasing Excellence, you’ll discover how extraordinary it’s possible for you to be.

    If you're ready to make some serious changes around here, You Are a Badass will help you: Identify and change the self-sabotaging beliefs and behaviors that stop you from getting what you want, blast past your fears so you can take big exciting risks, figure out how to make some damn money already, learn to love yourself and others, set big goals and reach them - it will basically show you how to create a life you totally love, and how to create it now.By the end of You Are a Badass, you'll understand why you are how you are, how to love what you can't change, how to change what you don't love, and how to use The Force to kick some serious ass.

    In late 2003, ninety-four-year-old Peter Drucker invited Jeffrey Krames to his home for an unprecedented day-long interview. He spoke candidly about his seminal management principles, his enormous body of work (thirty-eight books over six decades), and the leaders he had advised over the years (including Jack Welch). Krames used the insights he gained that day to create Inside Drucker’s Brain--a compact guide to the great man’s wisdom. Krames had no intention of writing a biography, but rather a book that would showcase Drucker’s most important ideas and strategies, and explain why they are just as useful today as they were decades ago. Drucker’s biggest contribution was a mind-set, not a methodology. He focused on prodding managers to ask the right questions, to look beyond what they thought they knew, and to focus on tomorrow rather than yesterday. If anything, this mind-set is more valuable in the digital age than it was in the industrial age. This user-friendly book will help readers grasp all of Drucker’s key ideas on leadership, strategy, innovation, personal effectiveness, career development, and many other topics.

    With three hit shows on television and three children at home, Shonda Rhimes had lots of good reasons to say no when invitations arrived. Hollywood party? No. Speaking engagement? No. Media appearances? No. And to an introvert like Shonda, who describes herself as 'hugging the walls' at social events and experiencing panic attacks before press interviews, there was a particular benefit to saying no: nothing new to fear. Then came Thanksgiving 2013, when Shonda's sister Delorse muttered six little words at her: You never say yes to anything. Profound, impassioned and laugh-out-loud funny, in Year of Yes Shonda Rhimes reveals how saying YES changed -- and saved -- her life. And inspires readers everywhere to change their own lives with one little word: Yes.

    As "the most powerful man in country music" (Forbes), he has reached the peak of his profession and achieved his childhood dreams. Each weekday morning, more than five million fans tune in to his radio show.But as Bobby reveals, a lot of what made him able to achieve his goals were mistakes, awkward moments, and embarrassing situations—lemons that he turned into lemonade through hard work and humility. In this eye-opening book, he’ll include ideas and motivations for finding success even when seemingly surrounded by impossible odds or tough failures. He also includes anecdotes from some of his famous friends—Andy Roddick, Chris Stapleton, Charlamagne Tha God, Charles Esten, Brooklyn Decker, Walker Hayes and Asa Hutchinson—who open up about their own missteps.Bobby’s mantra is Fight. Grind. Repeat. A man who refuses to give up, he sees failure as something to learn from—and the recollections in this funny, smart book, full of Bobby’s brand of self-effacing humor, show how he’s become such a beloved goofball.

    His students are smart and hardworking, but they struggle with life's biggest questions, just like the rest of us. What's the formula for a life well lived? How can you have a meaningful career, not just a lucrative one? Is work/life balance really possible? What does it take to make a long-term relationship succeed?Galloway explores these and many other questions in the take-no-prisoners style that has made him a sought-after commentator and YouTube star. For example...If (Money In) - (Money Out) > 0, you're rich.The definition of "rich" is income greater than your burn rate. My dad and his wife receive about $50K/year and spend $40K. They are rich. I have friends who earn more than $1 million, but with several children in private schools, an ex-wife, a home in the Hamptons, and the lifestyle of a master of the universe, they spend nearly all of it. They are poor.Compound interest = the key to relationships.Most of us know how compound interest works with money, but don't recognize its power in other spheres. Make small investments in the people you care about, every day. Take a ton of pictures, text your friends stupid things, check in with old friends, express admiration to coworkers, and tell your loved ones that you love them. The payoff is small, until it becomes immense.Serendipity = a function of courage.My willingness to endure rejection from universities, peers, investors, and women has been hugely rewarding. Asking a VC for money is nothing compared to approaching a woman midday in a beach chair, sitting with another woman and a guy, and opening. Nothing wonderful will happen without taking a risk and subjecting yourself to rejection.Cool vacation > Cool car.Studies show people overestimate the happiness that things will bring them, and underestimate the long-term positive effect of experiences. Invest in experiences over things. Drive a Hyundai, and take your spouse to Australia.The Algebra of Happiness is perfect for any graduate, or for anyone who feels adrift.

    New managers learn concrete skills in the classroom or on the job, but where do they hone the equally important human values that will guide them through a career that is both successful and meaningful? In this inspirational book, Daisy Wademan gathers lessons on balancing the personal and professional responsibilities of leadership from faculty members of Harvard Business School. Offering a rare glimpse inside the classrooms in which many of the world's prominent leaders are trained, Remember Who You Are imparts lessons learned not in business, but in life. From the revelations on luck and obligation brought by a terrifying mountain accident to a widowed mother's lesson of respect for people rather than job titles, these unforgettable stories and reflections, shared by renowned contributors from Rosabeth Moss Kanter to former HBS Dean Kim Clark, remind us that great leadership is not only about the mind, but the heart."