Book picks similar to
Bill Marriott: Success Is Never Final--His Life and the Decisions That Built a Hotel Empire by Dale Van Atta
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Born on the Bayou: A Memoir
Blaine Lourd - 2015
A rollercoaster rags-to-riches story, Blaine Lourd’s meaningful debut is both a nostalgic send-up of ’60s and ’70s Louisiana, and a heartfelt portrait of one family’s coming of age.In honest, confessional prose, Born on the Bayou transports us to a pocket of the South where Lourd learns how to be a man from the two people he looks up to the most: his larger-than-life father, “Puffer,” a prominent figure in the oil business (coonass translation: awl bidness), and his successful older brother, Bryan. With an eye turned perpetually toward the gruff and distant Puffer, Lourd illustrates how those closest to us can cause the most hurt, even as we seek their approval.Whether he’s learning how to skin a duck at age ten, enjoying his first beer at thirteen, or detailing the finer points of ride-on lawn mowing, Lourd gets to the heart of being a Southerner with rawness and grace. From his early childhood through his eventual pilgrimage to the West Coast, he beautifully details what it means to have tangible roots to a place so ingrained it is a part of your own being.From barreling down the low country roads in a shiny Thunderbird to chasing women and learning to be a gentleman, Born on the Bayou is one man’s struggle against the forces of family love, loyalty and obligation, and the ties that keep us tethered to our roots no matter how far we run. As the saying goes, “a coonass always goes his own way.”
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph A. Michelli - 2008
With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed.The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as:Understanding the ever-evolving needs of customersEmpowering employees by treating them with the utmost respectAnticipating customers' unexpressed needs and concernsDeveloping and conducting an unsurpassed training regimenSharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them.The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization.
Austen Years: A Memoir in Five Novels
Rachel Cohen - 2020
For Cohen, simultaneously grief-stricken and buoyed by the birth of her daughter, reading Austen became her refuge and her ballast. She was able to reckon with difficult questions about mourning, memorializing, living in a household, paying attention to the world, reading, writing, and imagining through Austen's novels.Austen Years is a deeply felt and sensitive examination of a writer's relationship to reading, and to her own family, winding together memoir, criticism, and biographical and historical material about Austen herself. And like the sequence of Austen's novels, the scope of Austen Years widens successively, with each chapter following one of Austen's novels. We begin with Cohen in Cambridge, Massachusetts, where she raises her small children and contemplates her father's last letter, a moment paired with the grief of Sense and Sensibility and the social bonds of Pride and Prejudice. Later, moving with her family to Chicago, Cohen grapples with her growing children, teaching, and her father's legacy, all refracted through the denser, more complex Mansfield Park and Emma.With unusual depth and fresh insight into Austen's life and literature, and guided by Austen's mournful and hopeful final novel, Persuasion, Rachel Cohen's Austen Years is a rare memoir of mourning and transcendence, a love letter to a literary master, and a powerful consideration of the odd process that merges our interior experiences with the world at large.
Titan: The Life of John D. Rockefeller, Sr.
Ron Chernow - 1998
Rockefeller, Sr.--history's first billionaire and the patriarch of America's most famous dynasty--is an icon whose true nature has eluded three generations of historians. Now Ron Chernow, the National Book Award-winning biographer of the Morgan and Warburg banking families, gives us a history of the mogul "etched with uncommon objectivity and literary grace . . . as detailed, balanced, and psychologically insightful a portrait of the tycoon as we may ever have" (Kirkus Reviews). Titan is the first full-length biography based on unrestricted access to Rockefeller's exceptionally rich trove of papers. A landmark publication full of startling revelations, the book will indelibly alter our image of this most enigmatic capitalist. Born the son of a flamboyant, bigamous snake-oil salesman and a pious, straitlaced mother, Rockefeller rose from rustic origins to become the world's richest man by creating America's most powerful and feared monopoly, Standard Oil. Branded "the Octopus" by legions of muckrakers, the trust refined and marketed nearly 90 percent of the oil produced in America. Rockefeller was likely the most controversial businessman in our nation's history. Critics charged that his empire was built on unscrupulous tactics: grand-scale collusion with the railroads, predatory pricing, industrial espionage, and wholesale bribery of political officials. The titan spent more than thirty years dodging investigations until Teddy Roosevelt and his trustbusters embarked on a marathon crusade to bring Standard Oil to bay. While providing abundant new evidence of Rockefeller's misdeeds, Chernow discards the stereotype of the cold-blooded monster to sketch an unforgettably human portrait of a quirky, eccentric original. A devout Baptist and temperance advocate, Rockefeller gave money more generously--his chosen philanthropies included the Rockefeller Foundation, the University of Chicago, and what is today Rockefeller University--than anyone before him. Titan presents a finely nuanced portrait of a fascinating, complex man, synthesizing his public and private lives and disclosing numerous family scandals, tragedies, and misfortunes that have never before come to light. John D. Rockefeller's story captures a pivotal moment in American history, documenting the dramatic post-Civil War shift from small business to the rise of giant corporations that irrevocably transformed the nation. With cameos by Joseph Pulitzer, William Randolph Hearst, Jay Gould, William Vanderbilt, Ida Tarbell, Andrew Carnegie, Carl Jung, J. Pierpont Morgan, William James, Henry Clay Frick, Mark Twain, and Will Rogers, Titan turns Rockefeller's life into a vivid tapestry of American society in the late nineteenth and early twentieth centuries. It is Ron Chernow's signal triumph that he narrates this monumental saga with all the sweep, drama, and insight that this giant subject deserves.From the Hardcover edition.
Red Blood, Yellow Skin: A Young Girl's Survival in War-Torn Vietnam
Linda L.T. Baer - 2015
Linda Baer was born Nguyen Thi Loan, in the village of Tao Xa, Thai Binh Province, in North Vietnam in 1947. When she was four years old, the Viet Minh attacked her village and killed her father, leaving Loan and her mother to fend for themselves. Seeking escape from impoverishment, her mother married a rich and dominating widower who was cruel to his free-spirited and mischievous stepdaughter. Loan found solace in the company of animals and insects and escaped into the branches of trees. In 1954, her family chose to relocate to South Vietnam, rather than live under the yoke of communist North Vietnam. When Loan was thirteen, she ran away to Saigon to flee the cruelty of her stepfather and worked at menial jobs to help her family. At seventeen, she was introduced to bars, nightclubs, and Saigon Tea. At eighteen, she dated and lived with a young American airman.Two months after their baby was born, the airman returned to America, and Loan never heard from him again. She raised their son by herself. However, time healed her heart, and she eventually found true love in a young air force officer, whom she married and accompanied to America in 1971. Red Blood, Yellow Skin is a story of romance, culture, traditions, and family. It describes the pain, struggle, despair, and violence as Loan lived it. The story is hers, but it is also an account of Vietnam of those who were uprooted, displaced, brutalized, and left homeless. It is about this struggle to survive and her extraordinary triumph over adversity that Baer writes. Linda Baer was born Nguyen Thi Loan, in a small village in North Vietnam. Her family relocated to South Vietnam in 1954. She spent most of her youth in Saigon, where she met her husband. She followed him to America in 1971 and became an American citizen in 1973. She currently resides in Charleston, South Carolina, where she is a successful businesswoman.
Good Girl: A Memoir
Sarah Tomlinson - 2015
After two years of attempted family life in Boston, her father's gambling addiction and broken promises led her mother to pool her resources with five other families to buy 100 acres of land in Maine and reunite with her college boyfriend. Sarah would spend the majority of her childhood on "The Land" with infrequent, but coveted, visits from her father, who—as a hitchhiking, acid-dropping, wannabe mystic turned taxi driver—was nothing short of a rock star in her eyes.Propelled out of her bohemian upbringing to seek the big life she equated with her father, Sarah entered college at fifteen, where a school shooting further complicated her quest for a sense of safety. While establishing herself as a journalist and rock critic on both coasts, Sarah's father continued to swerve in and out of her life, building and re-breaking their relationship, and fracturing Sarah's confidence and sense of self. In this unforgettable memoir, Sarah conveys the dark comedy in her quest to repair the heart her father broke.Bittersweet, honest, and ultimately redemptive, Good Girl takes an insightful look into what happens when the people we love unconditionally are the people who disappoint us the most, and how time, introspection, and acceptance can help us heal.
Our Better Angels: Seven Simple Virtues That Will Change Your Life and the World
Jonathan Reckford - 2019
In this first-ever book for adults from Habitat for Humanity, CEO Jonathan Reckford shares moving and inspiring stories of ordinary people whose lives have been changed by working together to help one another. And he shows what we can all learn from these everyday heroes.Having witnessed people beat back the storms of life, Reckford came to see how we can all find our better selves by tapping into seven old-fashioned virtues—kindness, generosity, community, empowerment, respect, joy, and service. And he came to see how the strength gained from these virtues can help each of us build our best selves in ways that impact all areas of our lives—from our careers to our families, from how we behave in our communities to how we see the world.With a separate chapter devoted to each of these seven virtues, Reckford introduces us to remarkable people Habitat has served, like Jed, whose family received a Habitat home and who could barely wait to donate it back Habitat to help others in need. And we also meet volunteers like Vic, a veteran who was inspired to return to Vietnam to help build housing there. Each vivid story in this book carries its own lesson and epiphany – to help readers find their own better angels.The book begins with an inspirational foreword by Jimmy Carter.Since 1976, Habitat for Humanity has helped more than five million people in over seventy countries. More than two million people volunteer every year with Habitat.
Strung Out: One Last Hit and Other Lies That Nearly Killed Me
Erin Khar - 2020
A deeply moving and emotional read, STRUNG OUT challenges our preconceived ideas of what addiction looks like.”—Stephanie Land, New York Times bestselling author of MaidIn this deeply personal and illuminating memoir about her fifteen-year struggle with heroin, Khar sheds profound light on the opioid crisis and gives a voice to the over two million people in America currently battling with this addiction.Growing up in LA, Erin Khar hid behind a picture-perfect childhood filled with excellent grades, a popular group of friends and horseback riding. After first experimenting with her grandmother’s expired painkillers, Khar started using heroin when she was thirteen. The drug allowed her to escape from pressures to be perfect and suppress all the heavy feelings she couldn’t understand.This fiercely honest memoir explores how heroin shaped every aspect of her life for the next fifteen years and details the various lies she told herself, and others, about her drug use. With enormous heart and wisdom, she shows how the shame and stigma surrounding addiction, which fuels denial and deceit, is so often what keeps addicts from getting help. There is no one path to recovery, and for Khar, it was in motherhood that she found the inner strength and self-forgiveness to quit heroin and fight for her life.Strung Out is a life-affirming story of resilience while also a gripping investigation into the psychology of addiction and why people turn to opioids in the first place.
Onward: How Starbucks Fought for Its Life without Losing Its Soul
Howard Schultz - 2007
Concerned that Starbucks had lost its way, Schultz was determined to help it return to its core values and restore not only its financial health, but also its soul. In Onward, he shares the remarkable story of his return and the company's ongoing transformation under his leadership, revealing how, during one of the most tumultuous economic times in history, Starbucks again achieved profitability and sustainability without sacrificing humanity. Offering readers a snapshot of a moment in history that left no company unscathed, the book zooms in to show, in riveting detail, how one company struggled and recreated itself in the midst of it all. The fastpaced narrative is driven by day-to-day tension as conflicts arise and lets readers into Schultz's psyche as he comes to terms with his limitations and evolving leadership style. Onward is a compelling, candid narrative documenting the maturing of a brand as well as a businessman.Onward represents Schultz's central leadership philosophy: It's not just about winning, but the right way to win. Ultimately, he gives readers what he strives to deliver every day - sense of hope that, no matter how tough times get, the future can be just as or more successful than the past, whatever one defines success to be.
Jew[ish]
Matt Greene - 2020
Yes his family had Friday-night dinners, and yes they kept a kosher house, but somehow it was never the most important part of his identity. He wasn’t even sure what he was supposed to be believing in. And yet he had to contend with the responsibility of his ancestry. That’s what first struck me about this book—how tradition and expectation sit heavily on one’s shoulders, and how Greene offers a fresh new voice for the generations of Jews who were born after the Holocaust.
Disturbed in Their Nests: A Journey from Sudan's Dinkaland to San Diego's City Heights
Alephonsion Deng - 2018
Money, he'd been told, was given to you in pillows. Machines did all the work. Education was free.Suburban mom Judy Bernstein had her own assumptions. The teenaged Lost Boys of Sudan-who'd traveled barefoot and starving for a thousand miles-needed a little mothering and a change of scenery: a trip to the zoo, perhaps, or maybe the beach.Partnered through a mentoring program in San Diego, these two individuals from opposite sides of the world began an eye-opening journey that radically altered each other's vision and life.Disturbed in Their Nests recounts the first year of this heartwarming partnership; the initial misunderstandings, the growing trust, and, ultimately, their lasting friendship. Their contrasting points of view provide of-the-moment insight into what refugees face when torn from their own cultures and thrust into entirely foreign ones.Alepho struggles to understand the fast-paced, supersized way of life in America. He lands a job, but later is viciously beaten. Will he ever escape violence and hatred?Judy faces her own struggles: Alepho and his fellow refugees need jobs, education, housing, and health care. Why does she feel so compelled and how much support should she provide?The migrant crises in the Middle East, Central America, Europe, and Africa have put refugees in the headlines. Countless human tragedies are reduced to mere numbers. Personal stories such as Alepho's add a face to the news and lead to greater understanding of the strangers among us. Readers experience Alepho's discomfort, fears, and triumphs in a way that a newscast can't convey. This timely and inspiring personal account will make readers laugh, cry, and examine their own place in the world.
Tired as F*ck: Burnout at the Hands of Diet, Self-Help, and Hustle Culture
Caroline Dooner - 2022
Offering a frank and funny critique of the cultural forces that are driving us mad, Caroline Dooner examines how treating ourselves like never ending self-improvement projects is a recipe for burnout. We have become unknowingly complicit in perpetuating our own exhaustion because we are treating ourselves like machines. But even phones need to f*cking recharge.Caroline takes a good hard look at the dark side of self-help, and explains how she eventually used a radical period of rest to push back against cultural expectations and reclaim some peace.Tired As F*ck empowers us to say no to the things that exhaust us. It inspires us to carve out time to slow down, feel okay about doing less, and honor our humanity.This is not a self-help book, it's a cautionary tale. It's an honest look at the dogma of wellness and spiritual self-improvement culture and revels in the healing power of rest and letting shit go.
That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea
Marc Randolph - 2019
Late fees were ubiquitous, video-streaming unheard was of, and widespread DVD adoption seemed about as imminent as flying cars. Indeed, these were the widely accepted laws of the land in 1997, when Marc Randolph had an idea. It was a simple thought—leveraging the internet to rent movies—and was just one of many more and far worse proposals, like personalized baseball bats and a shampoo delivery service, that Randolph would pitch to his business partner, Reed Hastings, on their commute to work each morning.But Hastings was intrigued, and the pair—with Hastings as the primary investor and Randolph as the CEO—founded a company. Now with over 150 million subscribers, Netflix's triumph feels inevitable, but the twenty first century's most disruptive start up began with few believers and calamity at every turn. From having to pitch his own mother on being an early investor, to the motel conference room that served as a first office, to server crashes on launch day, to the now-infamous meeting when Netflix brass pitched Blockbuster to acquire them, Marc Randolph's transformational journey exemplifies how anyone with grit, gut instincts, and determination can change the world—even with an idea that many think will never work.What emerges, though, isn't just the inside story of one of the world's most iconic companies. Full of counter-intuitive concepts and written in binge-worthy prose, it answers some of our most fundamental questions about taking that leap of faith in business or in life: How do you begin? How do you weather disappointment and failure? How do you deal with success? What even is success?From idea generation to team building to knowing when it's time to let go, That Will Never Work is not only the ultimate follow-your-dreams parable, but also one of the most dramatic and insightful entrepreneurial stories of our time.
What Would Frida Do?: A Guide to Living Boldly
Arianna Davis - 2020
She was a woman ahead of her time whose paintings have earned her generations of admirers around the globe. But perhaps her greatest work of art was her own life.What Would Frida Do? explores the feminist icon's signature style, outspoken politics, and boldness in love and art, even in the face of pain and heartbreak. The book celebrates her larger than life persona as a woman who loved passionately and lived ambitiously, refusing to remain in her husband's shadow. Each chapter shares intimate stories from her life, revealing how she overcame obstacles by embracing her own ideals.In this charming read, author Arianna Davis conjures Frida's brave spirit, encouraging women to persevere, to create fearlessly, and to stand by their own truths.
Illegal
John Dennehy - 2017
Naïve New Yorker, Dennehy refuses to be part of the feverish nationalism of post 9/11 America. His search for hope takes him to Ecuador, where he falls in love with firebrand Lucia, who perfects his broken Spanish while they find solidarity in the brewing social upheaval. Amid the unrest, Dennehy is arrested and deported to the United States but he has found something worth fighting for.