Body Language It's what you don't say that matters


Robert Phipps - 2012
    From getting a job to getting a pay rise, and from closing a deal to managing the people around you, it makes a big difference. Robert Phipps, one of the world's leading body language experts shows you how to make it work for you. Busting some of the biggest body language myths, Phipps shows how to read other people's body language and to use yours to succeed in business and life.Loaded with practical tips, this book covers everything you ever need to know about body language, in a variety of business situations: GreetingsMeetingsPartingsPresentationsNegotiationsMotivationDeceptionManagingInterviewingDisciplining

Cataloging the World: Paul Otlet and the Birth of the Information Age


Alex Wright - 2014
    From the archives of Sumeria to the Library of Alexandria, humanity has long wrestled with information overload and management of intellectual output. Revived during the Renaissance and picking up pace in the Enlightenment, the dream grew and by the late nineteenth century was embraced by a number of visionaries who felt that at long last it was within their grasp. Among them, Paul Otlet stands out. A librarian by training, he worked at expanding the potential of the catalogue card -- the world's first information chip. From there followed universal libraries and reading rooms, connecting his native Belgium to the world -- by means of vast collections of cards that brought together everything that had ever been put to paper. Recognizing that the rapid acceleration of technology was transforming the world's intellectual landscape, Otlet devoted himself to creating a universal bibliography of all published knowledge. Ultimately totaling more than 12 million individual entries, it would evolve into the Mundaneum, a vast "city of knowledge" that opened its doors to the public in 1921. By 1934, Otlet had drawn up plans for a network of "electric telescopes" that would allow people everywhere to search through books, newspapers, photographs, and recordings, all linked together in what he termed a reseau mondial: a worldwide web. It all seemed possible, almost until the moment when the Nazis marched into Brussels and carted it all away. In Cataloging the World, Alex Wright places Otlet in the long continuum of visionaries and pioneers who have dreamed of unifying the world's knowledge, from H.G. Wells and Melvil Dewey to Ted Nelson and Steve Jobs. And while history has passed Otlet by, Wright shows that his legacy persists in today's networked age, where Internet corporations like Google and Twitter play much the same role that Otlet envisioned for the Mundaneum -- as the gathering and distribution channels for the world's intellectual output. In this sense, Cataloging the World is more than just the story of a failed entrepreneur; it is an ongoing story of a powerful idea that has captivated humanity from time immemorial, and that continues to inspire many of us in today's digital age.

Sandler Success Principles: 11 Insights that will change the way you Think and Sell


David H. Mattson - 2012
    Now they are revealed for you to learn and use in your own business and career. A remarkable and sometimes painful part of the process is uncovering the truth about yourself, including how your self-image was shaped sometimes carelessly and perhaps even cruelly. As you grasp the influence of these “old tapes,” you see how you have unknowingly sabotaged your potential for being at the top tier of sales professionals. You may be astonished to discover what inner dialogue and even demons you now may choose to control and override. The results? You enjoy a significant advantage over those you seek to impress and persuade, and master a predictable way to reach and exceed your career, business and financial goals. The enormous benefits of self-knowledge and imaginative new tools for self-management are at the heart of the challenging and exhilarating lifelong process of implementing the Sandler Success Principles.

How Faith Works


Frederick K.C. Price - 1976
    Price reveals from the Scriptures what faith actually is and the spiritual laws that cause faith to work in your life. These principles, when applied on a daily basis, will allow God to work supernaturally to bring the answers you need.

SEO Search Engine Optimization Bible


Jerri L. Ledford - 2005
    This in-depth Bible delivers the holy grail of online marketing: how to influence search engine results to drive online shoppers to specific Web sites; the process is called search engine optimization (SEO) and it is a hot topic One-stop resource offers readers what they need to plan and implement a successful SEO program, including useful tips on finding the shortest routes to success, strategy suggestions, and sidebars with more information and additional resources Features interviews with executives from top search companies, plus appendices on creating successful listings with Google, MSN, Yahoo!, and others Topics include creating an SEO plan; managing keywords; maximizing pay-per-click strategies; understanding the role of links and linking; robots, spiders, and crawlers; maintaining SEO; analyzing success rates; and much more

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone


Shep Hyken - 2017
    In fact, amazement is a habit that anyone can master--and Shep Hyken knows the tricks to making it your own.In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including: Showing up ready to amazing Being proactive Craving feedback Taking responsibility Embracing authenticity Focusing on excellence Turning misery into magic Once you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.

Accounts Demystified: The Astonishingly Simple Guide to Accounting


Anthony Rice - 2003
    Written in a way that even the financial novice can easily absorb, this is a new edition of the bestselling guide to understanding and using business accounts and accounting principles.

The 24-Carrot Manager


Adrian Gostick - 2002
    Providing strategies and solutions for the managers of today, this book offers answers for improving employee commitment and profitability by strategically acknowledging employee effort. How is it done? The deceptively simply answer: with carrots.

The Powell Principles: 24 Lessons from Colin Powell, a Battle-Proven Leader


Oren Harari - 1899
    "The Powell Principles " outlines the decision-making habits, success strategies, and leadership philosophies of Secretary of State Colin Powell, and provides fascinating examples of how Powell has used them to overcome numerous obstacles in his climb to the top. Filled with insights that are refreshingly honest, this concise, powerful book reveals how you can dramatically improve your leadership skills and achieve unmatched levels of professional success, while inspiring others to extraordinary performance.

Time to Make the Donuts


William Rosenberg - 2001
    A scrappy, Jewish kid from Boston who dropped out of school at age 14 to earn money for his family, Bill went on to become one of 20th century's greatest retail entrepreneurs. Innovative and indomitable, he built his multimillion dollar fortune on grit and determination. Embracing the food industry, horse racing, franchising and philanthropy he pursued his goals with the conviction of a visionary. In TIME TO MAKE THE DONUTS, Bill narrates his roller coast ride to success with characteristic humor, candor, wit and passion. His winning principles and philosophies have proven viable for more than seven decades and will inspire you to reach for your own life goals.

The Wealthy Speaker: The Proven Formula for Building Your Successful Speaking Business


Jane Atkinson - 2009
    From evaluating whether professional speaking is an appropriate career and setting up an office to creating a dynamic marketing platform and designing the perfect website, this text takes readers through all stages of establishing a profitable and rewarding business.

Revenue Management


Robert G. Cross - 1996
    Cross answers this question with his ground-breaking approach to revitalizing businesses: focusing on the revenue side of the ledger instead of the cost side. The antithesis of slash-and-burn methods that left companies with empty profits and dissatisfied stockholders, Revenue Management overturns conventional thinking on marketing strategies and offers the key to initiating and sustaining growth.Using case studies from a variety of industries, small businesses, and nonprofit organizations, Cross describes no-tech, low-tech, and high-tech methods that managers can use to increase revenue without increasing products or promotions; predict consumer behavior; tap into new markets; and deliver products and services to customers effectively and efficiently. His proven tactics will help any business dramatically improve its bottom line by meeting the challenge of matching supply with demand.

Win from Within: Finding Yourself by Facing Yourself


John W. Gray III - 2018
    In Win FromWithin, John Gray helps readers identify how best to handle the most difficult, challenging and yet necessary battle that we all face-our inner struggle to overcome the worst versions of ourselves. He offers biblical lessons to aid in combatting bad habits and limiting patterns so that the best version of ourselves emerges. Win FromWithin gives practical application to the story recorded in Genesis of Jacob wrestling with the man at the River Jabbok, and through it readers will learn how to become the persons they were created to be. The persons God intended each of us to be develops as we face our inner battles. With examples from his own life as well as his ministerial counseling, Gray provides a pathway to awakening. He includes strategies for confronting the past, how we have been labeled, who people have said we are, even who we think we are, so that we can win the battle and be who God intends us to be. Jacob spent much of his life running and hiding from himself. At a certain point we, like Jacob, cannot run from our true selves anymore. We must stop and face ourselves if we are to become great. Win FromWithin helps us conquer our inner darkness and overcome such hindrances as fear, shame and guilt. This powerfully biblical self-help guide will push us toward victory over our inner struggles. Winning will make us the persons we have always wanted to be, the persons we have dreamed about becoming, the persons God created us to be.

The Effective Executive


Peter Drucker - 2018
    Usually this involves doing what other people have overlooked, as well as avoiding what is unproductive.He identifies five talents as essential to effectiveness, and these can be learned; in fact, they must be learned just as scales must be mastered by every piano student regardless of his natural gifts. Intelligence, imagination and knowledge may all be wasted in an executive job without the acquired habits of mind that convert these into results. One of the talents is the management of time. Another is choosing what to contribute to the particular organization. A third is knowing where and how to apply your strength to best effect. Fourth is setting up the right priorities. And all of them must be knitted together by effective decision-making. How these can be developed forms the main body of the book. The author ranges widely through the annals of business and government to demonstrate the distinctive skill of the executive. He turns familiar experience upside down to see it in new perspective. The book is full of surprises, with its fresh insights into old and seemingly trite situations.

Do Better Work: Finding Clarity, Camaraderie, and Progress in Work and Life


Max Yoder - 2019
     Share before you’re ready. Get more agreements. Have difficult conversations. These are a few of the practical but profound ideas Lessonly CEO Max Yoder shares in Do Better Work. No matter your rank or role, if you want to see more understanding, accountability, and progress on your team, these stories and examples are for you. Praise for Do Better Work: “Devastatingly effective, and a must-read for business leaders with a soul. Do Better Work is the modern manual for how to align company success and personal growth.” Jay Baer, New York Times bestselling author of Youtility and co-author of Talk Triggers “The best books pop lightbulbs over our heads that feel so obvious we wonder why we didn't realize them all along. This book does that. An essential read for any 21st-century leader." Coco Brown, CEO and founder of The Athena Alliance “Our world needs a style of leadership that puts people at the center, and I can think of no better guide than the lessons contained in this book.” Scott Dorsey, former CEO of ExactTarget/Salesforce Marketing Cloud “Practical advice with a soul and a deep understanding of how humans connect and work together.” Nataly Kogan, founder of Happier @ Work and author of Happier Now