The first female CEO of one of Australia's big four banks, listed by Forbes in 2010 as the 8th most powerful woman in the world, and mother of four (including triplets), Gail is celebrated as one of our finest, most innovative thinkers on leadership and workplace culture.In these personal, practical chapters, Gail Kelly shares what she's learned over her remarkable career, drawing from her personal and professional life. As a leader, she argues passionately for the importance of putting people and customers at the heart of a business; of leading with courage and generosity of spirit; and of resilience. Some of those lessons were learnt at times of high pressure, and Gail takes us into her thinking as she led Westpac through the global financial crisis and the merger with St. George.But Gail's voice speaks to each of us, whatever our role in life. She explores the absolute importance of loving what you do; learning to learn; backing yourself; and most importantly, placing your family above all things.At the heart of Gail's refreshing, authentic, integrated approach is how both individuals and companies thrive when they openly address the meaning of what they do, and understand the need to live a whole life. Live, Lead, Learn is the inspiring story of one of the world's most prominent business people, who started as a Latin teacher and became mother of four and CEO of Westpac - and everything she has learned along the way.

    You may be losing big even when you think you're getting a steal! But with Sullivan's keen guidance and sensible advice, you can save money and regain control of your financial life. Clearly and concisely, Sullivan reveals  • why American consumers make such easy targets for corporate America (you'll be stunned, for example, at how poor our math skills are)• how Wall Street will skim off one third of your retirement money (avoid this trap with Sullivan's new "Pitfall-Proof Pyramid") • the myths behind credit-card reward programs and "the 21st-Century Bank Account"• the real numbers to focus on when buying a new car• why you should spend more time shopping for your mortgage than your home • the key questions you must ask before buying life insurance• the secrets to saving for college and paying off student loans the right way• the best deals on cell phones and pay-TV service With Sullivan's empowering message, financial savvy, and knowledge of consumers' wants and needs, you can outsmart the system, keep your hard-earned cash, and finally stop getting ripped off. And you'll become part of a growing grass-roots movement to rein in the abuses of corporate America before consumers get hurt by another boom-and-bust cycle.

    In other words, it was Gretzky’s brain that made him exceptional. Over the past fifteen years, scientists have found that what distinguishes the greatest musicians, athletes, and performers from the rest of us isn’t just their motor skills or athletic abilities—it is the ability to anticipate events before they happen. A great musician knows how notes will sound before they’re played, a great CEO can predict how a business decision will turn out before it’s made, a great chef knows what a recipe will taste like before it’s prepared.In a powerful narrative that takes us from the research in the labs to the implementation of predictive technology inside companies, Vivek Ranadivé and Kevin Maney reveal how our understanding of human mastery is being applied to the way computers "think." In the near future, the authors argue, the most advanced computer systems and the most successful businesses will anticipate the future much like Wayne Gretzky’s brain does. As a result, companies will be able to use a new generation of technology to anticipate customer needs before customers even know what they want, and see production snafus before they occur, traffic jams before they materialize, and operational problems before they arise. Forward-thinking companies will be able to predict the future just a fraction ahead of everyone else with a little bit of the right information at the right time—what the authors call the two-second advantage—and it will transform the way businesses are run and offer companies an enormous competitive edge in the marketplace.In the bestselling tradition of Blink, Sway, and How We Decide, The Two-Second Advantage will change our understanding of what makes a company successful.

    Written in typical no-nonsense style, it lays out the basis of Mike's “minimalist” maintenance philosophy for owner-flown general aviation aircraft. An owner who follows the book's guidance can save a small fortune on maintenance costs and end up with a safer, more reliable aircraft.Owners are advised to perform the absolute least amount of maintenance required to make their aircraft safe, reliable and legal… and nothing more. The book explains in detail why engine and propeller TBOs and most other manufacturer-prescribed maintenance intervals should be disregarded. And “Manifesto” explains exactly how to do it.About the Author:Mike Busch is arguably the best-known A&P/IA in general aviation. In 2008, he was honored by the FAA as “National Aviation Maintenance Technician of the Year.” Mike has been a prolific aviation writer for more than four decades. His “Savvy Aviator” columns have appeared in numerous publications including EAA Sport Aviation, AOPA’s Opinion Leader’s Blog, AVweb, and magazines for the three largest GA type clubs (ABS, CPA, and COPA). He is renowned for his free monthly maintenance webinars and his standing-room-only forums at EAA AirVenture Oshkosh. Mike has been a pilot and aircraft owner for 45 years with 7,500+ hours logged, and he is a CFIA/I/ME. He’s founder and CEO of Savvy Aircraft Maintenance Management, Inc., the world’s largest firm providing maintenance-management services for owner-flown aircraft.

    This is the book for you because it will help you hit the ground running once you get your license. It is written by an actual, active Realtor. Mario Jannatpour is with RE/MAX Alliance in Louisville, Colorado and what he writes about is based on his experience of what it takes to be successful today as a Realtor. Mario has been a Realtor since 2002. Reader Review: Are you green in real estate or a veteran? Do you know what buyers and sellers are looking for when they are looking at you? What qualities differenciate you from your competition? Mario has helped pin point what today's buyers and sellers are looking for in their real estate agent giving relavent information as well as insight on how you should handle different situations. We all know that honesty is the best policy yet the profession of representation is riddled with pot holes where one can stray. This book will help any new agent or seasoned agent gain a true north when dealing with clients. Mario's first book, Must See Inside, was a great introduction to the real estate business and with this book, The Honest Real Estate Agent, Mario dives deeper on how to "be" a real estate agent which means doing the right thing, always! I sincerely recommend this book for anyone who is getting into the business and wants to get a firm handle of how to "be" great at your job. Addy Saeed, RE/MAX Active Realty (Toronto, Canada)

    

    Once you've read this guide and carried out its step-by-step directions, it may be months before you're forced to pay for another book! Topics that you will learn include:• What file formats work (and don't work) with the Kindle Fire• How to transfer e-books from your computer to your Kindle Fire using the USB charging cable• How to transfer e-books from your computer to your Kindle Fire using the free "Wi-Fi Explorer" app• How to send e-books, music files, and videos to your Kindle Fire using e-mail• How to find free books by the hundreds on the Amazon website• How to find free books by the thousands on the InternetStop paying for enjoyable reading when there is such a wealth of excellent free content available. Let Find Free Kindle Books serve as your roadmap to finding free e-books for your Kindle Fire!

    He is born in a new world, one filled with monsters and magic. Pyromancers decimate jungles, Cryomancers walk over frozen oceans, Electromancers kill behemoths in seconds, Geomancers build castles in hours, Aeromancers soar through the skies, Sciomancers blacken the sun, and Biomancers grow fields of crops in mere days. However, this man can't use any of these magical elements; he can only use the weakest of the magical elements: Photomancy - light.

    When China and Japan decide it’s time to dump U.S. Treasury Bonds, an economic nightmare plays out in America. The Federal Reserve watches helplessly as the dollar is decimated and the resulting food shortage spreads lawlessness across the land like a virus. Malcolm is a successful day trader who always needs to make one more score before he’ll listen to Ryan and diversify some of his assets into real estate or gold. He figures an impressively-larger bank account might be the only way he can lure his Secret Service agent ex-wife back. Malcolm finally hits it big by aggressively shorting bonds when the market crashes, but waits too long to invest in tangibles. All that newfound money suddenly won’t by him a bar of gold, a pint of beer, or a minute of Hannah’s attention—especially when she’s in the field chasing down a former counterfeiting gang. As luck would have it, Ryan turns out to be a closet doomsday prepper. The two of them attempt to escape the chaotic Big Apple and reach Ryan’s land in West Virginia, supplied only by the contents of Ryan’s bug-out bag. But it’s not going to be an easy journey. Traveling has become difficult and dangerous. Malcolm learns he must redirect the same tenacity which helped him beat the markets towards staying alive on the road …and, hopefully, finding Hannah.

    But their unexpected arrival is nothing compared to the shock of what happens next. With Valentine's Day just around the corner, Lacey 'Pink' Pinkerton finds herself caught up in another unexpected murder mystery. -Tulips and Trouble (Book 5) Lacey Pinkerton is busy getting ready for spring at Pink's Flowers and at the same time Port Danby is bustling with activity as it prepares for its annual flea market in the town square. In the midst of it all, a talented group of artists has shown up with their easels to paint pictures of the Pickford Lighthouse. When one of the artists turns up missing and then dead, Lacey works alongside of her favorite detective, James Briggs, to solve the murder. What she doesn't expect is to end up on the murderer's short list of enemies. -Dahlias and Death (Book 6) Lacey Pinkerton and the town of Port Danby are preparing for the annual Fourth of July celebration at Pickford Marina. Lacey's parents are coming to stay for the week. Lacey and her friends at the Port Danby Garden Club are excited to set up a fundraising booth at the festivities. But the patriotic celebration is cut short when one of the club members is found dead. While her trusted and handsome partner Detective Briggs is dealing with a personal issue, the unexpected return of his ex-wife, Lacey works hard to tamp down the disappointment and find the killer.More in the series:Book 7: Peonies and PoisonBook 8: Hyacinths and HomicideBook 9: Crocuses and CrimeBook 10: Sunflowers and SabotageBook 11: Lavender and LiesBook 12: TBA

    This is a story of the militiamen who fled to Mexico following the failure of the Republican cause, but also a story of one of their descendants, living in Guadalajara, who is forced to flee to the Iberian continent in order to escape a sour settling of accounts with a local politician.

    Using hard data and compelling field stories, "Selling with Purpose" explains why salespeople who understand earnestly how they make a difference to customers outperform their more quota-driven counterparts. This book shows executives, managers, and aspiring sales leaders how to find your NSP and create a sales force of True Believers who drive revenue and do work that makes them proud.Explains why sales organizations with a clearly stated Noble Sales Purpose (NSP) dramatically outperform sales organizations driven by numbers aloneDetails how to find your NSP using a simple three-part formulaShares how to use NSP to make your salespeople more assertive, focused, and profitableIn an era where most organizations believe that money is the only way to motivate salespeople, "Selling With Purpose" offers a sustainable and exciting alternative.

    This makes improving your business processes more critical than ever. In this book, you'll learn key steps for carrying out a business process improvement initiative, including how to:-Plan a business process improvement initiative-Analyze and redesign a current process that needs improvement-Obtain the resources needed to change a process-Develop a systematic approach for creating and implementing change

    This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services.Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

    You're really not going to get any deep insights, but you're getting more real life business information than you would from the Dilbert comics. Individually, the books are relatively short with plenty of spacing, largish font, Dilbert comics strewn about, and emails/letters from people that generally tell humorous stories. In other words, there's plenty of filler, but it's not necessarily a bad thing in a light read like this. Together, the books add up to a very decent length.