They worked tirelessly in the field – their lives constantly at risk, but throughout they showed courage, spirit and even humour. Among tales of fear and heartbreak, there are also many moments of compassion and hope.The inspiring nursing sisters worked in the most dangerous places of action during World War Two - including Dunkirk, Malta, Hong Kong and El Alamein. They encountered death and disease on an unprecedented scale, suffered harsh imprisonment by the Japanese, and were bombed while on board hospital ships and trains. But wherever they found themselves, the sisters continued to carry out their duties with professionalism and a plucky determination.First published to great success and acclaim in 1959 as Grey Touched with Scarlet, this book has been written based on the first-hand accounts of the army nursing sisters.Jean Bowden also writes as Tessa Barclay. Her popular family saga trilogy, The Wine Widow, is now also available from Amazon.

    With poverty never far from the door, the battle to stay respectable is finally lost when the family breaks up in tragic circumstances, and Mabel is thrown upon the dubious mercy of her grandmother, the sinister Mimi Court, who has her own dark secrets. But faithful Harry Drover of the Salvation Army, in love with Mabel, gets an opportunity to prove his devotion when Mimi falls foul of the law and Mabel has to fight for her own survival...

    

    When giant timber bamboo grows, it will rocket up an astonishing 90 feet in only 60 days, but not until at least three years of watering. In 21 steps, this timely book helps individuals and teams refocus on their core values and mission to achieve long-term success.

    The author, Dave Chaffey, brings his trademarks of authority, clarity of expression and teaching expertise to bear on a subject in which he actively lectures and consults.Popular for its cutting-edge and contemporary coverage, this text offers an international approach and a good balance between the technical and managerial topics of central importance to developing an understanding of this subject. It is an engaging read, packed with real-life examples and case studies.Developed for students studying e-business or e-commerce at undergraduate or postgraduate level, and also used by many business managers, this is the essential text to keep pace with technology, strategy and implementation.

    It takes profound knowledge, not usually taught in business schools, to create and maintain an environment where people feel they are working with friends who share a common dream of making patients and communitites their loyal fans - a place where: Employees say, "I love to work here." Managers say, "I love the people I work with." Caregivers say, "I love our patients." Patients and families say, "We love this hospital." Loyalty is an organization's best source of long-term strategic advantage. But unlike traditional service organizations, Disney does not provide a service. Neither does your hospital. They both provide an "experience". Disney is the premier example of this newly evolved economic category, and hospitals would do well to emulate the most vital things that earn Disney the love of their guests and employees. Like his popular seminars, in these pages Fred Lee addresses the vexing reality that most of our approaches to patient satisfaction will not lead to patient loyalty. He takes aim at service excellence initiatives, quality and performance improvement efforts, and patient satisfaction surveys, dispelling some of our most cherished beliefs about loyalty and leadership. This captivating book, filled with stories and examples, will leave its readers inspired with fresh insights and energized with hope. It needs to be in every hospital manager's library and required reading in every health care leadership curriculum. If you have wondered why so much of what is done in the name of service excellence in health care has not lived up to its promise, this book is for you.

    Robert Holden is the creator of a unique program—called Success Intelligence—used worldwide by artists and writers, entrepreneurs and leaders, and also global companies and brands such as DOVE, the Body Shop, the BBC, and Virgin. This landmark book is an invaluable guide to genuine success and happiness.

    

    Key concepts are combined with detailed illustrations and step-by-step exercises to acquaint readers with the building blocks of ArcGIS® Desktop including ArcMap™, for displaying and querying maps, ArcCatalog™, for organizing geographic data, and ModelBuilder™, for diagramming and processing solutions to complex spatial analysis problems. Its broad scope, simple style, and practical orientation make this book an ideal classroom text and an excellent resource for those learning GIS on their own. A data CD for working through the exercises and a fully functioning 180-day trial ArcGIS® Desktop 10 software is included.

    This summary explores the fundamental causes of organizational politics and team failure.

    Each recipe has been tested and perfected by a true practitioner of hoodoo. From finding love to banishing a spirit, you can find it all in this book!

    Welcome to the ER. This book is not about life and death struggles. This book is the polar opposite. It is about the absolute, over the top insanity that I have witnessed during my time in the ER. This book is the untold, unseen, and unshared rants and raves of an ER nurse, who has been slowly being driven mad by his patients. I want you, the reader to step into my scrubs, see this bizarre world through my eyes, and understand that once you stop laughing in the ER, it's time to quit. This book is the stupid stories that I still don’t believe. It’s the codes gone crazy. It’s the “I can’t believe you said that.” It’s a testament to everything an ER nurse puts up with on a day in and day out basis that most people don’t know exists. It makes Scrubs, E.R., House, and all the other medical shows look like fairy tales. As an ER nurse, I want to let the world know that when we pull that curtain and leave the room, we are laughing because let’s face it, it’s funny. Please from this moment forward stop and close this book if you think you are about to read about nursing at it’s finest. This is not Florence Nightingale’s kind of nursing; this is the grit, spit, vomit and s#!t that comes with the job I love/hate so much.

    Using test-taking strategies meticulously developed by the author, the Review provides unique question dissection techniques, targeted key content review, 600 in-depth practice questions, and detailed, current exam information in a fast facts style. This second edition includes new chapters on pediatrics and adolescence and an extensive new section on geriatrics that encompasses body/metabolic changes, common disorders, and hospice/ethical considerations. The book also presents an expanded, intensive pharmacology review, 100 new exam questions, and is the only review to offer a new research chapter providing elements of research needed for E-B practice.The book reviews the complete lifespan from pediatrics to geriatrics and including pregnancy, and covers non-clinical content including ethics, medico-legal issues, advanced practice law, and reimbursement guidelines. The review of primary care disorders is organized by body system. The content is applicable for certification exams for both the ANCC and the AANP. This book is also a great companion to the FNP Certification Review app, coming soon for your iPhone or iPad!New to this edition: Reorganized for greater ease of useProvides extensive new section on geriatricsContains expanded coverage of pediatrics and adolescenceOffers expanded intensive-style pharmacology reviewPresents elements of research needed for E-B practiceIncludes 100 new questions for a title of 600 high-yield questionsWhy use this review?Delineates strategic question dissection techniques for study success developed by the author, a leading provider of exam preparation education for over 20 yearsProvides precisely targeted content reviewOffers 600 in-depth practice questions and detailed exam informationIncludes Exam Tips and Clinical Tips to help prioritize test content.It is the only book to present elements of research needed for E-B practiceOutlines normal findings and benign variants in physical assessment of each body systemIncludes succinct review of diseases commonly seen in primary careIt's a great companion to the forthcoming FNP Certification Review app!

    But what is new is the "wise pivot," a replicable strategy for harnessing disruption to survive, grow, and be relevant to the future. It's a strategy for perpetual reinvention across the old, now, and new elements of any business.Rapid recent advances in technology are forcing leaders in every business to rethink long-held beliefs about how to adapt to emerging technologies and new markets. What has become abundantly clear: in the digital age, conventional wisdom about business transformation no longer works, if it ever did.Based on Accenture's own experience of reinventing itself in the face of disruption, the company's real world client work, and a rigorous two-year study of thousands of businesses across 30 industries, Pivot to the Future reveals methodical and bold moves for finding and releasing new sources of trapped value-unlocked by bridging the gap between what is technologically possible and how technologies are being used. The freed value enables companies to simultaneously reinvent their legacy, and current and new businesses.Pivot to the Future is for leaders who seek to turn the existential threats of today and tomorrow into sustainable growth, with the courage to understand that a wise pivot strategy is not a one-time event, but a commitment to a future of perpetual reinvention, where one pivot is followed by the next and the next.

    What? Is the bed already saturated with somebody else's damp before my patient comes to exhale in it his own damp? Has it not had a single chance to be aired? No, not one. It has been slept in every night."From the best known work of Florence Nightingale (1820–1910), the originator and founder of modern nursing, comes a collection of notes that played an important part in the much needed revolution in the field of nursing. For the first time it was brought to the attention of those caring for the sick that their responsibilities covered not only the administration of medicines and the application of poultices, but the proper use of fresh air, light, warmth, cleanliness, quiet, and the proper selection and administration of diet. Miss Nightingale is outspoken on these subjects as well as on other factors that she considers essential to good nursing. But, whatever her topic, her main concern and attention is always on the patient and his needs.One is impressed with the fact that the fundamental needs of the sick as observed by Miss Nightingale are amazingly similar today (even though they are generally taken for granted now) to what they were over 100 years ago when this book was written. For this reason, this little volume is as practical as it is interesting and entertaining. It will be an inspiration to the student nurse, refreshing and stimulating to the experienced nurse, and immensely helpful to anyone caring for the sick.