. .Mr. O'Toole puts soul and values squarely back into a vital topic, leadership."--Tom Peters The New York Times Book Review"A deeply philosophical and eminently practical study of leadership as change."--James MacGregor BurnsPulitzer Prize and National Book Award winner, and author of LeadershipCurrent management philosophy advocates an outmoded Machiavellian approach to running organizations: Leaders are told in countless books that they can only accomplish their goals by being tough, manipulative, dictatorial, or paternalistic as the situation requires.In Leading Change, noted management theorist James O'Toole proposes a provocative new vision of leadership in the business world--a vision of leadership rooted in moral values and a consistent display of respect for all followers. As O'Toole brilliantly demonstrates, values-based leadership is not only fair and just, it is also highly effective in today's complex organizations.When leaders truly believe that their prime goal is the welfare of their followers, they get results. The finest leaders--from political giants like Washington, Jefferson, and Lincoln to contemporary CEOs like Max De Pree and James Houghton--have always shared leadership with their followers. They create organizations that encourage change and self-reevaluation; they foster an atmosphere of open-mindedness and fresh thinking, in which assumptions can be challenged and goals reassessed. Grounded in the ideas of moral philosophy, Leading Change powerfully transcends the standard how-to management primer to define a challenging new approach to leadership. As O'Toole so persuasively argues, growth and change are possible, indeed necessary, and they will be effected by individuals who have the stature and the courage to lead morally. This important book, at once thought-provoking and totally practical, is bound to take its place as one of the landmark business volumes of our times."Jim O'Toole has written the essential work for organizations to survive and thrive in today's changing world. His intellectually penetrating thinking shows us how the sometimes conflicting problems we wrestle with--often in piecemeal fashion--fit together to form a complete picture, even as the picture itself continues to change. His message is so critical to the very existence of every organization that any leader who fails to heed his advice condemns his or her company to mediocrity and/or early death. It's that basic."--Warren Bennis Professor and founding chairman of the Leadership Institute at the University of Southern California Author of An Invented Life and Why Leaders Can't Lead

    And there's no reason she shouldn't know which foundation or mascara is best for her, either.All the answers are here, in this top-to-toe beauty extravaganza. Former Cosmopolitan and Harper's BAZAAR beauty director, and the founder of Go-To skin care, Zoë Foster (Blake) suggests makeup colours and brands for every occasion, useful, practical skin care routines and products for every age, and step-by-step instructions for winged eyeliner, arresting red lips, foolproof tanning, simple up-dos, sexy second-day hair, and much, much more . . .

    If all that has ever been said and written about the art and science of fundraising could be distilled down to just what really matters--what fundraisers everywhere need to know--there would be only a small number of true gems deserving of the description, "nuggets of information." Leading international fundraiser Ken Burnett, author of the classic Relationship Fundraising, has identified and defined 89 such nuggets which he presents here as The Zen of Fundraising, a fun read, one-of-a-kind look into what makes donors tick and-more importantly-what makes them give.

    It’s not meant to be. It’s one of the biggest financial decisions you’ll make in your life. But it is worth it . . . it’s hard, there will be shit bits, but it’s not impossible.At thirty, journalist Nicole Haddow had unstable income, no financial plan and only credit-card debt to her name. But less than two years’ later she was a home-owner.In Smashed Avocado, Nicole explains the steps she took to purchase her own home, alongside detailed case studies of other people who have found ways to enter the property market. She shares practical tips from financial planners, mortgage brokers, buyers’ agents, real-estate agents and other property experts, and the acquired wisdom of a new generation of homeowners – down to the micro-details. She even thrashes it out with Bernard Salt, the man who said young people should stop splashing out on expensive brunches if they want to own their own home. Buying property remains a worthwhile investment, and young people are inventing innovative ways of achieving it, including rentvesting, flipping, Airbnb, tiny homes, buying regionally and more.Nicole’s story is inspiring and optimistic – but, most importantly, it’s realistic. The home ownership dream might look different today, but it’s still possible to make it a reality.

    But how will these be affected once we delegate much of the responsibility for them to technology? The temptation of the digital age is to fix everything—from crime to corruption to pollution to obesity—by digitally quantifying, tracking, or gamifiying behavior. But when we change the motivations for our moral, ethical, and civic behavior, we may also change the very nature of that behavior itself. Technology, Evgeny Morozov proposes, can be a force for improvement—but only if we abandon the idea that it is necessarily revolutionary and instead genuinely interrogate what we are doing with it and what it is doing to us.From urging us to abandon monolithic ideas of “the Internet” to showing how to design more humane and democratic technological solutions, To Save Everything, Click Here is a dazzling tour of our technological future, and a searching investigation into the digital version of an enduring struggle: between man and his machines.

    How did this happen? According to Air America radio host Thom Hartmann, the apologists of the Right have become masters of the subtle and largely subconscious aspects of political communication. It's not an escalation in Iraq, it's a surge; it's not the inheritance tax, it's the death tax; it's not drilling for oil, it's exploring for energy. Conservatives didn't intuit the path to persuasive messaging; they learned these techniques. There is no reason why progressives can't learn them too. In Cracking the Code, Hartmann shows you how. Drawing on his background as a psychotherapist and advertising executive as well as a national radio host, he breaks down the structure for effective communication, sharing exercises and examples for practical application.

    Yet nothing could be further from the truth. In fact, often the more elaborately crafted a business plan, the more likely the venture is to flop.Why? Most plans waste too much ink on numbers and devote too little to information that really matters to investors. The result? Investors discount them.In How to Write a Great Business Plan, William A. Sahlman shows how to avoid this all-too-common mistake by ensuring that your plan assesses the factors critical to every new venture:· The people—the individuals launching and leading the venture and outside parties providing key services or important resources· The opportunity—what the business will sell and to whom, and whether the venture can grow and how fast· The context—the regulatory environment, interest rates, demographic trends, and other forces shaping the venture's fate· Risk and reward—what can go wrong and right, and how the entrepreneurial team will respondTimely in this age of innovation, How to Write a Great Business Plan helps you give your new venture the best possible chances for success.

    It wasn’t even the long list of scandals exposed to a horrified nation — charging fees to dead people, blatant conflicts of interest, and taking $1 billion from customers in fees that banks were never entitled to.What made it so fascinating, so heart-breaking, and so enraging was the procession of faces through the witness box, and the team of counsel gazing into the dark heart of banking.Tearful victims, blank-faced executives, hapless regulators, and a couple of utter charlatans all had their day in court, watched by an audience of millions, and revealing — in their stories — the material to justify re-shaping the multi-trillion dollar financial services industry that forms a pillar of Australian life.A Wunch of Bankers covers not just the big shocks, but the small moments — lost in the flurry of daily reporting — that reveal how companies have used the law, limp enforcement, and basic human behaviour to take advantage of customers.Is there a phrase that judges how much life-insurance spruikers in call centres can terrify you about your impending death — and the grief-stricken ruins of an estate you’ll leave for your bereaved family — while still being legal?Yes, there is.Was there a meeting in which a bank’s executives ignored a warning of “Extreme” from its chief risk officer, to embark on an illegal scheme that accrued $3.6 billion in funds?There was.Mixed among the testimony are snippets from life on the road as the World’s Oldest Debuting TV Reporter — not just driving five hours one-way to talk to a man who almost blew his brains out over a bank nabbing his $22 million estate, but explaining how journalism can only ever give you a glimpse inside complex issues.In A Wunch of Bankers, Danel Ziffer bring out the colour and grit of the royal commission’s proceedings, and explores broader issues raised by the testimony. A mixture of analysis, reportage, and observations, it is densely researched and compellingly written.

    This practical study tool asks the right questions so you'll know the right answers. It's a must-have, one-stop resource for all pilots, regardless of aircraft type, performance, or global region.Ace the Technical Pilot Interview, Second Edition helps you: Review the material most likely to be asked on your interview Practice with 1000+ exam-style questions--complete with answers Learn about the latest technologies, including CPDLC (Controller Pilot Data Link Communications) and ADS (Automatic Dependent Surveillance) Focus your study on what you need to know COVERAGE INCLUDES: Aerodynamics * Engines * Jet and propeller aircraft differences * Navigation * Atmosphere and speed * Aircraft instruments and systems * Performance and flight planning * Meteorology and weather recognition * Flight operations and technique * Human performance * Type-specific questions

    scientific community has long led the world in research on such areas as public health, environmental science, and issues affecting quality of life. Our scientists have produced landmark studies on the dangers of DDT, tobacco smoke, acid rain, and global warming. But at the same time, a small yet potent subset of this community leads the world in vehement denial of these dangers.Merchants of Doubt tells the story of how a loose-knit group of high-level scientists and scientific advisers, with deep connections in politics and industry, ran effective campaigns to mislead the public and deny well-established scientific knowledge over four decades. Remarkably, the same individuals surface repeatedly—some of the same figures who have claimed that the science of global warming is "not settled" denied the truth of studies linking smoking to lung cancer, coal smoke to acid rain, and CFCs to the ozone hole. "Doubt is our product," wrote one tobacco executive. These "experts" supplied it.Naomi Oreskes and Erik M. Conway, historians of science, roll back the rug on this dark corner of the American scientific community, showing how ideology and corporate interests, aided by a too-compliant media, have skewed public understanding of some of the most pressing issues of our era.

    Drawing from scientific research, in-depth interviews with experts and other introverts, and her personal story, Granneman reveals the clockwork behind the introvert’s mind—and why so many people get it wrong initially.Whether you are a bona fide introvert, an extrovert anxious to learn how we tick, or a curious ambivert, these revelations will answer the questions you’ve always had:• What’s going on when introverts go quiet?• What do introvert lovers need to flourish in a relationship?• How can introverts find their own brand of fulfillment in the workplace?• Do introverts really have a lot to say—and how do we draw it out?• How can introverts mine their rich inner worlds of creativity and insight?• Why might introverts party on a Friday night but stay home alone all Saturday?• How can introverts speak out to defend their needs?With other myths debunked and truths revealed, The Secret Lives of Introverts is an empowering manifesto that guides you toward owning your introversion by working with your nature, rather than against it, in a world where you deserve to be heard.

    

    This analysis pulls no punches as it describes both the problem and what can be done to stop it. Analyzing the increasing rates of stress, depression, and obesity as possible effects of the consumption binge currently gripping the Western world, this report tracks how Australians overwork, the growing number of things thrown out, self-medicated drugs, and the real meaning of the word choice.

    Whether you want to get a new job, find a partner, lose weight or buy a house, she'll help you break down the barriers that block the path to reaching your goals. Michelle is a champion of change, encouraging small positive actions every day that empower you to be the best version of yourself. 'When you know what it is that you are destined to do and you start planning for it, acting on it, believing in it, living it, pursuing it with gritted-teeth, clenched-butt determination, making sacrifices for it and backing yourself all the way, your future changes. Nothing is ever the same again.'