But most of us don’t really think we can have the kind of magnetism or charisma that we associate with someone like Bill Clinton or Oprah Winfrey unless it comes naturally.   Now, in Compelling People, which is already being taught at Harvard and Columbia Business Schools, John Neffinger and Matthew Kohut show that this isn’t something we have to be born with—it’s something we can learn. Expanding on the themes in their co-authored Harvard Business Review cover story “Connect, Then Lead,” they trace the path to influence through a balance of strength (the root of respect) and warmth (the root of affection). Each seems simple, but only a few of us figure out the tricky task of projecting both at once. The ability to master this dynamic is so rare that we celebrate and elevate those people who have managed to do it.  Drawing on cutting-edge social science research as well as their own work with Fortune 500 executives, members of Congress, TED speakers, and Nobel Prize winners, Neffinger and Kohut reveal:  The common thread connecting Machiavelli and Martin Luther King The secret technique behind the success of Bill Clinton, Ann Richards and Denzel Washington—one that you can use today How looks affect our career prospects The single best strategy for getting someone to agree with you Compelling People explains how we size each other up—and how we can learn to win the admiration, respect, and affection we desire.

    Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want

    Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt.Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.

    In the remote village of Izumi five high school friends died within the space of a fortnight.The circumstances were never explained. Four years later a British paranormal researcher travels to Izumi in an attempt to unravel the mystery. There he encounters much more than culture shock. He encounters the dark side of Japanese culture – the side they don't talk about in guidebooks. He encounters Reiko.

    One pair of hands--reaching up and out, as if to seize their observer--belonged to Danny Mack Gable, the greatest figure in the history of American wrestling. Gable's place in the university's pantheon was earned through his remarkable coaching career; for the past twenty-one years, Dan Gable's Iowa Hawkeyes have dominated wrestling to an extent rarely seen in any sport. In "A Season on the Mat," award-winning reporter Nolan Zavoral explores Iowa's storied wrestling program and Gable's record of excellence in an unprecedented, intimate look at the man and his methods. Gable grew up in Waterloo, Iowa, and quickly became a wrestling legend in a place where there was no higher aspiration. He charged through his high school years unbeaten--64-0--and then won 117 straight matches at Iowa State University before losing, in a shocking upset, in the NCAA finals of his senior year. Gable used the memory of that defeat as a spur to greater glory in the 1972 Olympics, when he won the gold medal by winning six matches in which he was not only unbeaten but unscored upon. But as great as his accomplishments were as a wrestler, they pale next to what he has achieved as a coach. In the twenty one years Gable has been head coach, his teams have won the Big 10 title every year and the NCAA championship fifteen times.As Gable approached the 1996-97 season, he was a mere shell of his usual, vigorous self. A dozen back and knee surgeries had reduced his proud athlete's walk to that of a stooped, shambling old man. Hecould no longer get down with his wrestlers and demonstrate holds and escapes. But with speculation rife about whether this season would be his last, Gable persevered--despite a midseason hip replacement operation--aiming toward the NCAA championship to be held in Cedar Falls, Iowa, right next door to Waterloo, where Gable had spent his wrestling youth."A Season on the Mat" chronicles this dramatic season, in which Gable led his team--far from his most talented--to the national title. Zavoral takes the reader behind the scenes, into the stifling heat of the wrestling room where young men from places like Rock Falls, Iowa, or Philip, South Dakota, sacrifice everything they have just to be a part of the Hawkeye program. We watch strongwilled athletes like Mike Mena, whose struggle to make weight almost cost him a shot at the national championship; Lincoln McILravy, who overcame persistent severe headaches to win his third national title in his four-year career; and all the other wrestlers who contributed to a record-breaking performance at the NCAAs, scoring the most points in collegiate wrestling history.But most important, we see the man behind the Gable legend. From his difficult upbringing, interrupted by the tragedy of his sister's brutal murder, through the single defeat that haunts him to this day, to the ups and downs of his phenomenal coaching career, Gable has come to symbolize to many all that is special about this demanding, elemental sport. Part biography, part chronicle, part portrait of this unique subculture, "A Season on the Mat" is the best and most thorough look at one of the most important and most overlooked figures in American athletics.

    The most trusted sources in the auto industry have called its Model S the most advanced, safest and best-performing car ever built - and it doesn’t use a drop of gasoline. Tesla has changed the way the public perceives electric vehicles, and inspired the major automakers to revive their own dormant efforts to sell EVs. However, even amidst the avalanche of media coverage that followed the triumph of the Model S, few have grasped the true significance of what is happening. Tesla has redefined the automobile, sparked a new wave of innovation comparable to the internet and mobile computing revolutions, and unleashed forces that will transform not just the auto industry, but every aspect of society. The Tesla story is one part of an ongoing tide of change driven by the use of information technology to eliminate “friction” such as geographic distance, middlemen and outdated regulations. Tesla is simply applying the new order to the auto industry, but the automobile is such a pervasive influence in our lives that redefining how it is designed, built, driven and sold will have sweeping effects in unexpected areas. Just as Tesla built the Model S as an electric vehicle “from the ground up,” it has taken an outsider’s approach to the way it markets its cars. Its direct sales model has drawn legal challenges from entrenched auto dealers, who fear that their outdated business model will be destroyed. Its systems approach to the software and electronics in its cars has highlighted how far behind the technological times the major automakers are. It’s easy to see why readers find Tesla irresistible. CEO Elon Musk is a superstar entrepreneur, a “nauseatingly pro-US” immigrant and the leader of two other cutting-edge companies. Tesla dares to challenge the establishment behemoths and, so far at least, has handily beaten them at their own game. In this history of the 21st century’s most exciting startup, Charles Morris begins with a brief history of EVs and a biography of Tesla’s driving force, Elon Musk. He then details the history of the company, told in the words of the Silicon Valley entrepreneurs who made it happen. There are many fascinating stories here: Martin Eberhard’s realization that there were many like himself, who loved fast cars but wanted to help the environment and bring about the post-oil age; the freewheeling first days, reminiscent of the early internet era; the incredible ingenuity of the team who built the Roadster; Tesla’s near-death experience and miraculous resurrection; the spiteful split between the company’s larger-than-life leaders; the gloves-off battles with hostile media such as Top Gear and the New York Times; and the media’s ironic about-face when the magnificent Model S won the industry’s highest honors, and naysayers became cheerleaders overnight. And the story is just beginning: Tesla has breathtakingly ambitious plans for the future.This book was updated May 1, 2015 to include the latest on the Gigafactory and the D package.

    More than five million copies later, Dr. Eric Berne’s classic is as astonishing–and revealing–as it was on the day it was first published. This anniversary edition features a new introduction by Dr. James R. Allen, president of the International Transactional Analysis Association, and Kurt Vonnegut’s brilliant Life magazine review from 1965.We play games all the time–sexual games, marital games, power games with our bosses, and competitive games with our friends. Detailing status contests like “Martini” (I know a better way), to lethal couples combat like “If It Weren’t For You” and “Uproar,” to flirtation favorites like “The Stocking Game” and “Let’s You and Him Fight,” Dr. Berne exposes the secret ploys and unconscious maneuvers that rule our intimate lives.Explosive when it first appeared, Games People Play is now widely recognized as the most original and influential popular psychology book of our time. It’s as powerful and eye-opening as ever.

    Powers, a self-described self-reflection junkie, challenges readers to create a more joyful life by using an easily adapted process outlined in Oh shift! Drawing on her New Jersey upbringing, Powers couples a provocative approach with fearless humor and wit to provide readers with the inspiration to become true shift heads. Powers shares both personal vignettes and client success stories to drive the Oh, shift! message home and to showcase the benefits of shifting in today's world. Chapters aptly titled to fit the Oh, shift! message include: Shift or get off the pot, Why take a shift?, Shift happens, The f'n shift, Let's shoot the shift, Scared shiftless and many more. This is not your everyday self-help book. The title may be funny, but the content is powerfully life-changing. The book utilizes a specially designed layout to emphasize important points and to make it a quick and enjoyable read. It guarantees to get the reader totally shift-faced.

    But are those a Christian’s only options? The Voting Booth presents a third path for a new generation of Christians seeking to love both God and their neighbor. Written as a fictional dialogue between Christian, a confused voter, and three spirits of cultural engagement—Exodus, Exile, and Incarnation—The Voting Booth addresses many of the questions being asked by those struggling to follow Christ in our post-Christian age like: -How do I respond to those who view Christian faith as oppressive? -Why has Christianity become so political? -What role does fear have in Christian cultural engagement? -How should I interact with neighbors of other faiths? -Have Christians lost the “Culture War”? -How should I think about voting as a Christian? -What is the role of the Church in the culture? With engaging writing and surprising twists, The Voting Booth will challenge your assumptions and leave you with a new way of imagining your place in the culture. What others are saying about "The Voting Booth" "As an immigrant-turned-citizen facing only my second chance to vote in a presidential election, I am troubled by the options presented. Opinions from Christians abound, complete with blogs and Bible verses, but no clear path emerges. Skye’s allegory tale succinctly— if also slightly simplistically— represents the two dominant paradigms of Christian response: the call to escape, and the call to engage. He then offers a third perspective rooted in the incarnation. While the tale stops short of instruction, it is abounding in wisdom. This is an accessible read that provides a thoughtful way to name and evaluate the subconscious grids that undergird our approach to political engagement or disengagement. Best of all, it offers us a way to reflect on our perspective, posture, and purpose in a Christ-shaped way." -Glenn Packiam, Pastor at New Life Downtown "Skye Jethani is one of the most clear-headed, sober voices writing on faith and culture today. The Voting Booth raises questions many Christians wrestle with and provides answers that challenge and delight. In a time of political unrest and cultural upheaval, we can't afford to ignore what this book has to say." - Jonathan Merritt, author of Jesus is Better Than You Imagined; contributing writer for The Atlantic “In a creative and compelling way, Skye Jethani has written yet another book that pushes the American church in the right direction. His uncanny ability to put his finger up to the wind and chart the right direction forward is a huge help to our community as we navigate the increasingly treacherous waters of the secular west.” - John Mark Comer, pastor for teaching and vision at Bridgetown Church and author of Loveology. "In The Voting Booth, Skye Jethani beautifully crafts a dialogue between ‘Christian' and three personified postures we can take toward our culture. Eye-opening and thought provoking, Skye clearly illuminates the dominant but destructive attitudes that have dominated the American church for the last 100 years, and then shines a light on a better way. Highly recommended!” - Phil Vischer, creator of VeggieTales, What’s In The Bible, and The Phil Vischer Podcast.

    He shows how to manage your own psychology and your operations, be it working with co-founders, building a culture, or managing a board of directors. Brian also reveals the secrets of scaling a business and best practices for raising venture capital in Latin America. You will develop an understanding of the most critical parts of an investor term sheet, and gain perspective into the inner workings of the venture capital game.

    As Ferrazzi discovered early in life, what distinguishes highly successful people from everyone else is the way they use the power of relationships--so that everyone wins. In "Never Eat Alone," Ferrazzi lays out the specific steps--and inner mindset--he uses to reach out to connect with the thousands of colleagues, friends, and associates on his Rolodex, people he has helped and who have helped him. The son of a small-town steelworker and a cleaning lady, Ferrazzi first used his remarkable ability to connect with others to pave the way to a scholarship at Yale, a Harvard MBA, and several top executive posts. Not yet out of his thirties, he developed a network of relationships that stretched from Washington's corridors of power to Hollywood's A-list, leading to him being named one of Crain's 40 Under 40 and selected as a Global Leader for Tomorrow by the Davos World Economic Forum. Ferrazzi's form of connecting to the world around him is based on generosity, helping friends connect with other friends. Ferrazzi distinguishes genuine relationship-building from the crude, desperate glad-handling usually associated with "networking." He then distills his system of reaching out to people into practical, proven principles. Among them: Don't keep score: It's never simply about getting what you want. It's about getting what you want and making sure that the people who are important to you get what they want, too. "Ping" constantly: The Ins and Outs of reaching out to those in your circle of contacts all the time--not just when you need something. Never eat alone: The dynamics of status are the same whether you're working at a corporation or attending a society event-- "invisibility" is a fate worse than failure. In the course of the book, Ferrazzi outlines the timeless strategies shared by the world's most connected individuals, from Katherine Graham to Bill Clinton, Vernon Jordan to the Dalai Lama. Chock full of specific advice on handling rejection, getting past gatekeepers, becoming a "conference commando," and more, "Never Eat Alone" is destined to take its place alongside "How to Win Friends and Influence People" as an inspirational classic.

    Using the theories of Alfred Adler, one of the three giants of 19th century psychology alongside Freud and Jung, the authors explain how we are all free to determine our own future free of the shackles of past experiences, doubts and the expectations of others. It’s a philosophy that’s profoundly liberating, allowing us to develop the courage to change, and to ignore the limitations that we and those around us can place on ourselves.The result is a book that is both highly accessible and profound in its importance. Millions have already read and benefited from its wisdom. Now that The Courage to be Disliked has been published for the first time in English, so can you.

    On May 27, 1943, his B–24 crashed into the Pacific Ocean. Louis and two other survivors found a raft amid the flaming wreckage and waited for rescue. Instead, they drifted two thousand miles for forty–seven days. Their only food: two shark livers and three raw albatross. Their only water: sporadic rainfall. Their only companions: hope and faith–and the ever–present sharks. On the forty–seventh day, mere skeletons close to death, Zamperini and pilot Russell Phillips spotted land–and were captured by the Japanese. Thus began more than two years of torture and humiliation as a prisoner of war.Zamperini was threatened with beheading, subject to medical experiments, routinely beaten, hidden in a secret interrogation facility, starved and forced into slave labour, and was the constant victim of a brutal prison guard nicknamed the Bird–a man so vicious that the other guards feared him and called him a psychopath. Meanwhile, the Army Air Corps declared Zamperini dead and President Roosevelt sends official condolences to his family, who never gave up hope that he was alive.Somehow, Zamperini survived and he returned home a hero. The celebration was short–lived. He plunged into drinking and brawling and the depths of rage and despair. Nightly, the Bird's face leered at him in his dreams. It would take years, but with the love of his wife and the power of faith, he was able to stop the nightmares and the drinking.A stirring memoir from one of the greatest of the "Greatest Generation," DEVIL AT MY HEELS is a living document about the brutality of war, the tenacity of the human spirit, and the power of forgiveness.

    You feel overworked and understaffed, with a budget smaller than your vision. Sometimes your ministry can feel like it has a revolving door, simultaneously bringing in new volunteers as current ones leave. The cycle of volunteer recruitment and turnover can be overwhelming, leading to frustration and distracting from the mission. In The Volunteer Project, we will introduce you to 4 Strategies that, when applied, will launch your church or nonprofit ministry into what we call a zero recruitment model of volunteerism. Formulated from the authors’ research, combined 50+ years of experience in leading volunteer teams, and the feedback of hundreds of volunteers, these 4 Strategies are designed to provide individuals with such satisfying volunteer experiences that they are motivated to continue volunteering, and even invite their friends to join them. Packed with comprehensive research, an online assessment tool for measuring volunteer satisfaction, and real-life stories, The Volunteer Project is designed to help you stop recruiting and start retaining.