Written by Wayne Booth, author of the seminal book, The Rhetoric of Fiction (1961). Explores the consequences of bad rhetoric in education, in politics, and in the media. Investigates the possibility of reducing harmful conflict by practising a rhetoric that depends on deep listening by both sides.

    This book is conveniently organized by subjects with over 500 pages of quotations for everyone. The book's organization makes finding quotes easy and user friendly.

    Why does the electorate keep buying what they’re selling? According to political communications expert Anat Shenker-Osorio, it’s all about language—and not just theirs, but ours.In Don’t Buy It Shenker-Osorio diagnoses our economic discourse as stricken with faulty messages, deceptive personification, and, worst of all, a barely coherent concept of what the economy actually is. Opening up the business section of most newspapers or flipping on cable news unleashes an onslaught of economic doomsaying that treats the economy as an ungovernable force of nature. Alternately, by calling the economy “unhealthy” or “recovering” as we so often do, we unconsciously give it the status of a living being. No wonder Americans become willing to submit to any indignity required to keep the economy happy. Tread lightly, we can’t risk irritating the economy!Cutting through conservative myth-making, messaging muddles, and destructive misinformation, Shenker-Osorio suggests a new way to win the most important arguments of our day. The left doesn’t have to self-destruct every time matters economic come to the fore—there are metaphors and frames that can win, and Shenker-Osorio shows what they are and how to use them.Don’t Buy It is a vital handbook for seizing victory in the economic debate. In the end, it convincingly shows that radically altering our politics and policies for the better is a matter of first changing the conversation—literally.

    Looking back 30 years later, we still share Chomsky’s concern: Will this new war lead us to an ever-expanding battle against the people of the world and increasing repression at home?Drawing in part on his visits to Asia and in part on his extensive reading in the field, Chomsky discusses the historical, political and economic reasons behind our involvement in a Southeast Asian land war. Chomsky examines the impact of our involvement on United States military strategy and what its eventual effect will be in America and abroad. While the people of the world are clearly the victims of U.S. foreign policy, the citizens of the United States have not been able to escape harm. In an eerie prediction of current events, Chomsky states:It is unlikely that we can continue indefinitely on this mad course without severe domestic depression and regimentation. For those who hope to rule the world, to win what some scholars like to call ‘the game of world domination,’ American policies in Southeast Asia may appear rational. To the citizens of the empire, at home and abroad, they bring only pain and sorrow. In this respect we are reliving the history of earlier imperial systems. We have had many opportunities to escape this trap and still do today. Failure to take advantages of these opportunities, continued submission to indoctrination, and indifference to the fate of others, will surely spell disaster for much of the human race.At War With Asia is an indispensable guide to understanding both the past and current logic of imperial force.Introduction by Christian Parrenti.

    Berry's book will insure that the speaker and the text gets heard - accurately and with true emotional range. Never again will one be accused of simply "reading a prepared statement." Berry's exercises to develop relaxation, breathing and muscular control will literally help everyone breathe easier when confronting the printed page.

    Early in the morning of January 18, 2002, a train derailment sent a cloud of poisonous gas drifting toward the small town. Minot's fire and rescue departments attempted to reach Clear Channel, which owned and operated all six local commercial radio stations, to warn residents of the approaching threat. But in the age of canned programming and virtual DJs, there was no one in the conglomerate's studio to take the call. The people of Minot were taken unawares. The result: one death and more than a thousand injuries.Opening with the story of the Minot tragedy, Eric Klinenberg's Fighting for Air takes us into the world of preprogrammed radio shows, empty television news stations, and copycat newspapers to show how corporate ownership and control of local media has remade American political and cultural life. Klinenberg argues that the demise of truly local media stems from the federal government's malign neglect, as the agencies charged with ensuring diversity and open competition have ceded control to the very conglomerates that consistently undermine these values and goals.Such "big media" may not be here to stay, however. Fighting for Air delivers a call to action, revealing a rising generation of new media activists and citizen journalists--a coalition of liberals and conservatives--who are demanding and even creating the local coverage they need and deserve.

    This conception of the machine as an arrangement of technical, bodily, intellectual, and social components subverts the opposition between man and machine, organism and mechanism, individual and community.Drawing from an unusual range of films, literature, and performance—from the role of bicycles in Flann O'Brien's fiction to Vittorio de Sica's Neorealist film The Bicycle Thieves, and from Karl Marx's “Fragment on Machines” to the deus ex machina of Greek drama—Raunig arrives at an enhanced conception of the machine as a social movement, finding its most apt and concrete manifestation in the Euromayday movement, which since 2001 has become a transnational activist and discursive practice focused upon the precarious nature of labor and lives.

    instructional book for students or anyone who needs to learn business communications.

    The Harvard Business Review Paperback Series is designed to bring today's managers and professionals the fundamental information they need to stay competitive in a fast-moving world. Here are the landmark ideas that have established the Harvard Business Review as required reading for ambitious businesspeople in organizations around the globe. Articles include: Listening to People by Ralph G. Nichols and Leonard A. Stevens; How to Run a Meeting by Anthony Jay; Creative Meetings Through Power Sharing by George M. Prince; Nobody Trusts the Boss Completely--Now What? by Fernando Bartolome; Skilled Incompetence by Chris Argyris; The Hidden Messages Managers Send by Michael B. McCaskey; Reaching and Changing Frontline Employees by T.J. Larkin and Sandar Larkin; and How Management Teams Can Have a Good Fight by Kathleen M. Eisenhardt, Jean L. Kahwajy, and L.J. Bourgeois, III.

    Simply put, what works in the brick-and-mortar world does not necessarily grab Web shoppers. Companies selling products and services online need to promote their wares with engaging copy that grabs attention and compels Web site visitors to buy.Web Copy That Sells presents copy strategies that have been proven time and again in the e-commerce arena. Maria Veloso, perhaps the most widely acclaimed Web copywriter in the world, reveals her revolutionary approach based on five simple questions, which, when answered, make the copy practically write itself. Veloso crams all the information from her 12-hour, $997 live seminars into a comprehensive book that will help any Web copywriter:* write sizzling and irresistible Web copy, e-mails, and marketing communications* quickly turn lackluster sites into ""perpetual money machines""* use Neuro-Linguistic Programming and psychological tactics to compel Web surfers to buy* avoid the top three blunders that can wipe out your sales* convert up to 50% of online prospects into paying customers* and more!"

    It’s the story of the twenty-month struggle by Senator Ted Kaufman and Jeff Connaughton, his chief of staff, to hold Wall Street executives accountable for securities fraud, to stop stock manipulation by high-frequency traders, and to break up too-big-to-fail megabanks.This book takes us inside their dogged crusade against institutional inertia and industry influence as they encounter an outright reluctance by the Obama administration, the Justice Department, and the Securities and Exchange Commission to treat Wall Street crimes with the gravity they deserve. On financial reforms, Connaughton criticizes Democrats for relying on the very Wall Street technocrats who had failed to prevent the crisis and Republicans for staunchly opposing real reforms primarily to enjoy a golden opportunity to siphon fundraising dollars from the Wall Street executives who had raised millions to elect Barack Obama president.Connaughton, a former lawyer in the Clinton White House, illuminates the pivotal moments and key decisions in the fight for financial reform that have gone largely unreported. His arch, nonpartisan account chronicles the reasons why Wall Street’s worst offenses were left unpunished, and why it’s likely that the 2008 debacle will happen again.

    In boxing terms, a tough-looking fighter who can't take a punch is said to have a "glass jaw," and so it is these days with targets of controversy. Down the rabbit hole of scandal, the weak are strong and the strong are weak. Just consider this slate of recent reputational body blows: Toyota, Susan G. Komen, Paula Deen, Tiger Woods, Joe Paterno, BP, the Duke Lacrosse players, Lance Armstrong, and Anthony Weiner. Glass Jaw is a manifesto for these times, written by crisis management veteran Eric Dezenhall, who has spent three decades dealing with some of the most intense controversies, both known and . . . handled with discretion. In the current digital age, the fundamental nature of controversy is viral, rendering once-mighty organizations and individuals powerless against scandal. In Glass Jaw, Dezenhall analyzes scandal and demystifies the paper tiger "spin" industry, offering lessons, corrective measures, and counterintuitive insights, such as: How there really is no "getting ahead" of a bad story (and other cliches from the media) The perils of navigating the "Fiasco Vortex" The art (and transaction) of the public apology Why a crisis is not an opportunity The Nixon Fallacy: if only he had just said "I screwed up," the whole thing would have gone away (not a chance) How you are the enemy: the self-sabotage of selfies, tweets, emailing before thinking, technology creep, the privacy vacuum, and the industrialization of leaking. From the boardroom to the parenting messaging board, scandals erupt every day. Glass Jaw explains this changing nature of controversy and offers readers counterpunches to best protect themselves.

    It teaches how to ask good questions and answer objections, while illustrating points with humorous cartoons and stories. Written from a young perspective, this book gives other young people a vision of how much the Lord can use them in the years of their youth! It communicates how exciting it is to be working alongside the God of the Universe in the mission of saving souls, and it gives young people courage from the Word to combat fear and reject excuses. "Will Our Generation Speak? is a wonderful, practical, and very timely publication. Never before in history has the Church so needed to speak up and to speak clearly. This book does that and it tells you how to do it, with practical examples and inspiring heart-warming personal experiences. It's fuel for your fire ..." --Ray Comfort, Founder of Living Waters, cohost of Way of the Master "Witnessing often makes people nervous, but it's important that we share our faith. Grace Mally shares practical tools that work!" --The Duggar Family, TLC's 19 Kids and Counting "Grace Mally ... shows how to break the ice and introduce people to the good news of the Gospel. --Jeff Myers, Ph.D., President, Summit Ministries

    Just as you cherish receiving personal mail, you can take pleasure in crafting correspondence. Love, gratitude, condolences, congratulations--for every emotion and occasion, a snippet of heartfelt prose is included, sure to loosen the most stymied letter writer.

    Kathy Obear has helped thousands of whites find the courage to challenge and change the dynamics of racism in their organizations. Do you stay silent and hold back for fear of making a mistake? Or making things worse? Are there times you want to speak up, but don’t know how to interrupt racist dynamics or organizational practices? Do you sometimes feel alone, like you are the only one raising issues about racial justice in your organization? Through engaging stories and concrete examples and tools, Kathy shares her own personal struggles and the common challenges many whites face as they work to create more equitable, inclusive organizations. Find practical skills and strategies to move through your fear of being called racist and learn to: Speak up with greater confidence and clarity Engage racist comments to deepen learning and facilitate change Stop feeling so alone and isolated Respond effectively when colleagues call you racist or criticize your efforts Develop powerful partnerships to create meaningful change in your organization Read this book and find the inspiration and tools to deepen your resolve to live your values every day as a change agent for racial justice.