Organized around a strategic marketing framework"Services Marketing" guides readers into the consumer and competitive environments in services marketing. The marketing framework has been restructured for this edition to reflect what is happening in services marketing today.

    Blending theory with practice, the book helps pre-service and in-service teachers develop the knowledge, skills, attitudes, and beliefs they'll need to construct learning environments that make it possible for all students to reach their potential.

    Learn how to interpret questions and how to plan, structure and write your assignment or report. This free course, Essay and report writing skills, is designed to help you develop the skills you need to write effectively for academic purposes.

    For without first considering the experience of reading stories--seriously, thoroughly, the way Sexton does--you can't possibly write one worth reading. --Tara McCarthy, author of Love Will Tear Us ApartMany writers believe that if they just find the right teacher or workshop, their writing will reach new heights of skill. But why not learn from the best? In his popular workshops in New York City, creative writing instructor Adam Sexton has found that the most effective way for any writer to grasp on the elements of fiction is to study the great masters. Master Class in Fiction Writing is your personal crash course in creative writing, with the world's most accomplished fiction writers as your guides.You will learn:The art of characterization from Jane AustenStyle and voice from Ernest HemingwayDialogue from Iris MurdochDescription from Vladimir NabokovThe timeless techniques of plotting in the work of Joseph ConradThe ingenious structure of James JoycePoint of view from Toni MorrisonOver the course of just ten chapters you can master all the components of great short story and novel writing. These are the most important lessons any writer can learn--a truly novel approach to writing that will enrich, inform, and inspire.

    Its organization and thoroughness are unsurpassed, putting it above similar review books. Students who thoroughly read this book should have no trouble successfully completing their psychiatry clerkship and passing the shelf exam. As course director for the core psychiatry clerkship at my institution, I will recommend this book to students."--Doody's Review Service"First Aid for the Psychiatry Clerkship" gives you the core information needed to impress on the wards and pass the psychiatry clerkship exam. Written by students who know what it takes to succeed, and based on the national guidelines for the psychiatry clerkship, the book is filled with mnemonics, ward and exam tips, tables, clinical images, algorithms, and newly added mini-cases.Features Completely revised based on the psychiatry clerkship's core competencies Written by medical students who passed and reviewed by faculty for accuracy NEW integrated mini-cases illustrate classic patient presentations and/or commonly tested scenarios NEW illustrations and management algorithms Updated throughout with enhanced sections on medications, depression/anxiety, and child psychiatry Helps students hone in on the most important concepts for the clerkship and the examThe content you need to ace the clerkship: Section I: How to Succeed in the Psychiatry Clerkship Section II: High-Yield Facts; Examination and Diagnosis; Psychotic Disorders; Mood Disorders; Anxiety and Adjustment Disorders; Personality Disorders; Substance-Related Disorders; Cognitive Disorders; Geriatric Disorders; Psychiatric Disorders in Children; Dissociative Disorders; Somataform and Factitious Disorders; Impulse Control Disorders; Eating Disordes; Disorders; Sleep Disorders; Sexual Disorders; Psychtherapies; Psychopharmacology; Legal Issues; Section III: Awards and Opportunities.

    Highlights of the book include realistic problems and examples from a wide range of application areas. New to this edition are: much sharper pedagogy; an increase in the number of examples; more thorough development of the concepts; a greater range of homework problems; a greater number and variety of worked out examples; expanded coverage of dynamics modelling and Laplace transform topics; and integration of MATLAB, including many examples that are formatted in MATLAB.

    It now has 600,000 to a million page hits daily. Every now and then, Munroe would get emails asking him to arbitrate a science debate. 'My friend and I were arguing about what would happen if a bullet got struck by lightning, and we agreed that you should resolve it . . . ' He liked these questions so much that he started up What If. If your cells suddenly lost the power to divide, how long would you survive? How dangerous is it, really, to be in a swimming pool in a thunderstorm? If we hooked turbines to people exercising in gyms, how much power could we produce? What if everyone only had one soulmate?When (if ever) did the sun go down on the British empire? How fast can you hit a speed bump while driving and live?What would happen if the moon went away?In pursuit of answers, Munroe runs computer simulations, pores over stacks of declassified military research memos, solves differential equations, and consults with nuclear reactor operators. His responses are masterpieces of clarity and hilarity, studded with memorable cartoons and infographics. They often predict the complete annihilation of humankind, or at least a really big explosion. Far more than a book for geeks, WHAT IF: Serious Scientific Answers to Absurd Hypothetical Questions explains the laws of science in operation in a way that every intelligent reader will enjoy and feel much the smarter for having read.

    The book s two-part coverage organizes topics under basic theory, and assembles an arsenal of approximation schemes with illustrative applications. For physicists and engineers. "

    For examples see chapters 3, 4, 5 and 9. * Mechanical property coverage The Sixth Edition maintains its extensive, introductory level coverage of mechanical properties and failure--the most important materials considerations for many engineers. For examples see chapters 6, 7, & 8. * A picture is worth 1000 words! The Sixth Edition judiciously and extensively makes use of illustrations and photographs. The approximate 500 figures include a large number of photographs that show the microstructure of various materials (e.g., Figures 9.12, 10.8, 13.12, 14.15 and 16.5). * Current and up-to-date Students are presented with the latest developments in Material Science and Engineering. Such up-to-date content includes advanced ceramic and polymeric materials, composites, high-energy hard magnetic materials, and optical fibers in communications. For examples see sections 13.7, 15.19, 16.8, 20.9, and 21.14. * Why study These sections at the beginning of each chapter provide the student with reasons why it is important to learn the material covered in the chapter. * Learning objectives A brief list of learning objectives for each chapter states the key learning concepts for the chapter. * Resources to facilitate the materials selection process. Appendix B, which contains 11 properties for a set of approximately 100 materials, is included which be used in materials selection problems. An additional resource, Appendix C, contains the prices for all materials listed in Appendix B. * The text is packaged with a CD-ROM that contains 1) interactive software modules to enhance visualization of three-dimensional objects, 2) additional coverage of select topics, and 3) complete solutions to selected problems from the text in order to assist students in mastering problem-solving.

    This Contracts primer is vastly uncluttered - one that picks up the main themes in the first-year Contracts course, together with related cases.

    It illustrates both the cohesiveness of the relatively few fundamental ideas in this area and the great variety of problems these ideas solve. All of the problems address principles and procedures inherent in the design and anlysis of engineering structures and mechanical systems, with many of the problems referring explicitly to design considerations.

    Presents essential ideas on critical phenomena developed over the last decade in simple, qualitative terms. This new edition maintains the simple structure of the first and puts new emphasis on pedagogical considerations. Thermostatistics is incorporated into the text without eclipsing macroscopic thermodynamics, and is integrated into the conceptual framework of physical theory.

    The layout of the book covers the following: Laplace transforms, mathematical model

    The main objective of this book is to present circuit analysis in a clear, easy-to-understand manner, with many practical applications to interest the student. Each chapter opens with either historical sketches or career information on a subdiscipline of electrical engineering. This is followed by an introduction that includes chapter objectives. Each chapter closes with a summary of the key points and formulas. The authors present principles in an appealing and lucid step-by-step manner, carefully explaining each step. Important formulas are highlighted to help students sort out what is essential and what is not. Many pedagogical aids reinforce the concepts learned in the text so that students get comfortable with the various methods of analysis presented in the text.

    Based on more than thirty years of scholarly research and classroom teaching, editors Ed Hindson, Elmer Towns, and scholars from Liberty University provide a visually engaging, practical, readable, and insightful overview of God’s Word and its eternal message. Ideally suited for undergraduate students, laymen, and pastors, this volume features:• More than 200 full-color photographs, maps, charts, and illustrations• Introductions to each book of the Bible, including background, date, author, outline, and message• Introductory chapters on the themes of the Bible, how we got our Bible, and the people and places of the Bible• Sidebars on the unique features, beneficial insights, and practical applications of biblical truths• Study questions and recommended further readingECPA Gold Medallion award winners Hindson and Towns draw from a lifetime of teaching more than 100,000 students. They represent quality evangelical scholarship, along with a passion to make the Scriptures come to life as they open windows of insight into the biblical text. This exciting survey highlights the key elements of the literature, history, archaeology, and wisdom of the biblical text with an eye on the practical application of its timeless truths, moral principles, and theological insights so desperately needed in today’s world.