Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    But her "problems" have landed her in shopping rehab--that's what happens when you spend $246,893.50 in one afternoon at Barneys. Now she's decided to write her memoir, revealing the gut-wrenching hurdles she's had to overcome in order to be perfect in every way, every day. Hurdles such as: - I hate my horse. - Every job I've ever had is the worst job I've ever had. - He's not a doctor, a lawyer, or a prince. - I'll eat anything, as long as it's gluten-free, dairy-free, low-carb, low-fat, low-calorie, sugar-free, and organic. In an Adderall-induced flash of inspiration, Babe Walker has managed to create one of the most enjoyable, unforgettable memoirs in years.

    It is his first job in general practice; his first brave excursion into the dangerous world where patients walk round in their clothes. Dr Vernon soon finds himself bemused, fascinated and exhausted as he copes with the procession of ailing humanity that streams into his surgery and awaits his visits. A confused old lady, timid vet, puzzled diabetic, lonely housewife, hypochondriac, tipster with an ulcer, nun with dandruff and a persistent young lady with abundant charms and nothing wrong with her. Just published as an e book, exclusive to Amazon, this book was a huge hit in England and America when first published in the 1970s. Edward Vernon is a pen name of a well known British doctor/author.Here's what the critics said about the series:Thoroughly delightful - Fresno BeeHilarious - TitbitsA delightfully funny book that keeps the reader laughing and appeals to one's sense of the ridiculous - Sunday Advocate, Baton RougeFor entertainment, a chapter or two before bedtime is just what the doctor ordered - Sacramento BeeDoes for British GPs what Herriot has done for vets - BooklistHilarious, written with skill and zest - Grimsby Evening TelegraphVery funny - Citizen, GloucesterThoroughly enjoyable, genuinely funny - South Wales EchoWise, funny, sad and heartwarming - Chattanooga TimesGood fun - Homes and GardensMost of his adventures are funny, some hilarious; but he has the good sense to leven the comedy lump with some that are sad, some touching. All are written lightly, easily, entertainingly - Oxford TimesThe funniest of the funny doctor books - Richard GordonJolly good reading - Publishers WeeklyViews the human species he treats with much the same affection, compassion and humour as Herriot brings to the animal world - Cleveland Plain DealerSometimes serious, sometimes hilarious - Lancashire Evening PostTruthful, well observed and consistently readable - Daily TelegraphPerceptive and witty - Surrey AdvertiserWill amuse, amaze and entertain - Yorkshire Postetc etc

    100 million people viewed those videos, turning Bo into an online sensation with a huge and dedicated following. Bo taped his first of two Comedy Central specials four days after his 18th birthday, making him the youngest to do so in the channel's history. Now Bo is a rising star in the comedy world, revered for his utterly original and intelligent voice. And, he can SIIIIIIIIING!In EGGHEAD, Bo brings his brand of brainy, emotional comedy to the page in the form of off-kilter poems, thoughts, and more. Teaming up with his longtime friend, artist, and illustrator Chance Bone, Bo takes on everything from death to farts in this weird book that will make you think, laugh and think, "why did I just laugh?"

    Apple products, indie music, food co-ops, and vintage T-shirts make them weak in the knees. They believe they’re unique, yet somehow they’re all exactly the same, talking about how they “get” Sarah Silverman’s “subversive” comedy and Wes Anderson’s “droll” films. They’re also down with diversity and up on all the best microbrews, breakfast spots, foreign cinema, and authentic sushi. They’re organic, ironic, and do not own TVs. You know who they are: They’re white people. And they’re here, and you’re gonna have to deal. Fortunately, here’s a book that investigates, explains, and offers advice for finding social success with the Caucasian persuasion. So kick back on your IKEA couch and lose yourself in the ultimate guide to the unbearable whiteness of being.

    Here is Erma Bombeck, laughing her way through childhood, marriage, motherhood, and celebrity status, even keeping her sense of humor as she battled terminal illness.

    From her beginnings as a wunderkind producer of pirated stage productions for six-year-olds, through her spirited adventures watching self-satisfying monkeys, throwing up on Chinese food deliverymen, and stalking Leo DiCaprio, here are the goofy highs and horrifying lows of life as Kelly Oxford.

    You’ll laugh, you’ll cry, you’ll cringe at detailed descriptions of baby’s first blowout, but one thing’s for sure: You’ll never look at parenting the same again.

    We all know one! They like to groan and grumble, offering their own commentary on the shortcomings of modern life. Whether it is queues at the supermarket, the state of the health system, the price of a pint these days, the hairstyles of teenagers, or the number of Maltesers you actually get in a bag, there is always something that will get their goat. 'The Grumpy Old Git's Guide to Life' is a hilarious celebration of all these grumps, how to identify one, what exactly they find so irritating and why we find their rants quite so amusing.

    Who Stole My Spandex? is a witty selection of stories from Doyle’s madcap world of menopausal pitfalls, wardrobe malfunctions, and a family full of pranksters. This clever compilation includes laugh-out-loud pieces like "Queen of Klutz,” "One Size Fits None," and "Hands off my Egg Roll!" From couples' colonoscopies to nightmare holidays to disappearing spandex, no topic—no matter how crazy or unimaginable—is too taboo. With a heavy dose of self-deprecating humor, and a dash of sentiment, this marvelous collection of anecdotes will resonate with anyone who’s ever felt the call of nature at exactly the wrong time. Welcome to the nuthouse that Marcia Kester Doyle calls home.

    Here, featuring gloriously pseudo-scientific diagrams and the inimitable writing style that made footballcliches.com a smash hit, they are covered in all their glory.

    At fifteen, he took a job washing dishes in a local comedy club—just so he could watch endless stand-up for free. At sixteen, he was hosting a show for his local high school radio station in Syosset, Long Island—a show that consisted of Q&As with his comedy heroes, from Garry Shandling to Jerry Seinfeld. They talked about their careers, the science of a good joke, and their dreams of future glory (turns out, Shandling was interested in having his own TV show one day and Steve Allen had already invented everything).Thirty years later, Apatow is still that same comedy nerd—and he’s still interviewing funny people about why they do what they do.Sick in the Head gathers Apatow’s most memorable and revealing conversations into one hilarious, wide-ranging, and incredibly candid collection that spans not only his career but his entire adult life. Here are the comedy legends who inspired and shaped him, from Mel Brooks to Steve Martin. Here are the contemporaries he grew up with in Hollywood, from Spike Jonze to Sarah Silverman. And here, finally, are the brightest stars in comedy today, many of whom Apatow has been fortunate to work with, from Seth Rogen to Amy Schumer. And along the way, something kind of magical happens: What started as a lifetime’s worth of conversations about comedy becomes something else entirely. It becomes an exploration of creativity, ambition, neediness, generosity, spirituality, and the joy that comes from making people laugh.Loaded with the kind of back-of-the-club stories that comics tell one another when no one else is watching, this fascinating, personal (and borderline-obsessive) book is Judd Apatow’s gift to comedy nerds everywhere.Praise for Sick in the Head“I can’t stop reading it. . . . I don’t want this book to end.”—Jimmy Fallon “An essential for any comedy geek.”—Entertainment Weekly “Fascinating . . . a collection of interviews with many of the great figures of comedy in the latter half of the twentieth century.” —The Washington Post “Open this book anywhere, and you’re bound to find some interesting nugget from someone who has had you in stitches many, many times.”—Janet Maslin, The New York Times “An amazing read, full of insights and connections both creative and interpersonal.”—The New Yorker “Fascinating and revelatory.” —Chicago Tribune “For fans of stand-up, Sick in the Head is a Bible of sorts.”—Newsweek“These are wonderful, expansive interviews—at times brutal, at times breathtaking—with artists whose wit, intelligence, gaze, and insights are all sharp enough to draw blood.”—Michael Chabon “Anyone even remotely interested in comedy or humanity should own this book. It is hilarious and informative and it contains insightful interviews with the greatest comics, comedians, and comediennes of our time. My representatives assure me I will appear in a future edition.”—Will FerrellFrom the Hardcover edition.

    His book, You’re Not Helping… is a collection of short comedy articles that guide you through his delightful, inventive, and often nonsensical take on everything from attention-seeking dolphins to home invasions by the The Barenaked Ladies. You’re Not Helping… blends both humor and heart in what literary critics around the world are describing as “technically a book.” Join the 10s of readers worldwide enchanted by Ryan’s unique brand of wit.Ryan Patricks lives in San Francisco via Philadelphia. He is an aspiring comedy writer and once saw John Cusack at a Jamba Juice. You can follow him on Twitter @Ryan_Patricks or you can choose not to, it’s totally up to you.

    Also including bonus trivia in the form of "Stuff They Should Have Taught Us in School" facts (did you know a sneeze can travel up to 100 MPH?), this A+ collection will amuse anyone facing down a test as well as those happy to have the classroom behind them.