Best of
Communication

2017

I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships


Michael S. Sorensen - 2017
     Whether you’re looking to improve your relationship with your spouse, navigate difficult conversations at work, or connect on a deeper level with friends and family, this book delivers simple, practical, proven techniques for improving any relationship in your life. Mastery of this simple skill will enable you to: • Calm (and sometimes even eliminate) the concerns, fears, and uncertainties of others • Increase feelings of love, respect, and appreciation in your romantic relationships • Quickly resolve, or even prevent, arguments • Help others become open to your point of view • Give advice and feedback that sticks • Provide support and encouragement to others, even when you don’t know how to “fix” the problem • And much more In short: this skill is powerful. Give the principles and practices in this book a chance and you’ll be amazed at the difference they can make.

Captivate: The Science of Succeeding with People


Vanessa Van Edwards - 2017
    As a human behavior hacker, Vanessa Van Edwards created a research lab to study the hidden forces that drive us. And she’s cracked the code. In Captivate, she shares shortcuts, systems, and secrets for taking charge of your interactions at work, at home, and in any social situation. These aren’t the people skills you learned in school. This is the first comprehensive, science backed, real life manual on how to captivate anyone—and a completely new approach to building connections. Just like knowing the formulas to use in a chemistry lab, or the right programming language to build an app, Captivate provides simple ways to solve people problems. You’ll learn, for example… · How to work a room: Every party, networking event, and social situation has a predictable map. Discover the sweet spot for making the most connections.· How to read faces: It’s easier than you think to speed-read facial expressions and use them to predict people’s emotions.· How to talk to anyone: Every conversation can be memorable—once you learn how certain words generate the pleasure hormone dopamine in listeners.When you understand the laws of human behavior, your influence, impact, and income will increase significantly. What’s more, you will improve your interpersonal intelligence, make a killer first impression, and build rapport quickly and authentically in any situation—negotiations, interviews, parties, and pitches. You’ll never interact the same way again.

Higher Status: The New Science of Success and Achievement


Jason Capital - 2017
    The latest science reveals that the key is High Status—the secret sauce that has enabled the world’s most successful people to achieve the life of their dreams in no time at all. When he was twenty-three, Jason Capital woke up one morning with only twenty-three dollars to his name, feeling stuck and overwhelmed. He realized that he wasn’t going to win the game of life based on what he learned at school and from his parents. But Capital turned it around in less than a year by applying High Status techniques. He’s now the World’s #1 Success Trainer, and with the guidance he provides in this invaluable volume, you too can harness this cutting-edge technology, take control of your own destiny, and become a person of power, influence, and remarkable achievement. In Higher Status, Jason Capital reveals the twelve Honest Signals that make you High Status and how you can apply them in your own life. Whether your ultimate goal is to make millions, find love, or set yourself free, Higher Status is your essential step-by-step guide to becoming the most successful person in the room.

Get to the Point!: Sharpen Your Message and Make Your Words Matter


Joel Schwartzberg - 2017
    You're trying to make a point. But the only way to make a point is to have a point. And the surprising truth is, very few communicators know their points or even understand what a point is, rendering them pointless.Communications expert Joel Schwartzberg says a point is not just a topic, an idea, or a theme. A real point is a proposition of value. It's a contention you can propose, argue, illustrate, and prove. In this concise and practical book, you'll learn to identify your point, strengthen it, stick to it, and sell it. Whether you want to improve your impact in speeches, staff meetings, pitches, emails, PowerPoint presentations, or any other communication setting, Schwartzberg's novel approach teaches you how to go from simply sharing a thought to making a difference. Which would you rather do?

The Listening Leader: Creating the Conditions for Equitable School Transformation


Shane Safir - 2017
    . . THE KEY TO BECOMING A TRANSFORMATIVE SCHOOL LEADERThe Listening Leader is a practical guide that will inspire school, district, and teacher leaders to make substantive change and increase equitable student outcomes. Rooted in the values of equity, relationships, and listening, this luminous book helps reimagine what is possible in education today. Drawing from more than twenty years of experience in public schools, Shane Safir incorporates hands-on strategies and powerful stories to show us how to leverage one of the most vital tools of leadership: listening. As a Listening Leader you'll feel more confident in these core competencies:Cultivating relationships with stakeholders Addressing equity challenges in your organization Gathering student, staff, and parent perspectives as rich data on improvement Fostering a thriving culture of collaboration and innovation The Listening Leader offers a much-needed leadership model to transform every facet of school life, and most importantly, to shape our schools into equitable places of learning. As Michael Fullan writes in the Foreword, Read it, act on it, and reap the benefits for all.This book is a 'must have' for any leader trying to move the needle on equity. Drawing from her lived experience as a principal and leadership coach, Safir offers stories that give insight and practical strategies that get results. It's one you'll keep coming back to.--Zaretta Hammond, author of Culturally Responsive Teaching and the BrainThe Listening Leader immediately changed the way I interact with students, teachers, families and community members.--Tamara Friedman, assistant principal, Berkeley High SchoolShane Safir has written a brilliant book. As engaging as it is informative and as revelatory as it is relevant. It is a must-read for school leaders and those who aspire to lead. --Chris Emdin, associate professor of science education, Teachers College, Columbia University; author of For White Folks Who Teach In the Hood and the Rest of Ya'll too

Recruit Rockstars: The 10 Step Playbook to Find the Winners and Ignite Your Business


Jeff Hyman - 2017
    If you’re filling your company’s vacant positions with B-players, you’re playing with fire. Instead, hire Rockstars to build an organization with limitless potential. Recruit Rockstars shows you how to find, hire, and keep the best of the best. Top-tier executive recruiter Jeff Hyman has hired more than three thousand people over the course of his career. Now, he reveals his bulletproof 10-step method for landing the very best talent, based on data instead of gut feel. From sourcing and interviewing to closing and onboarding, you’ll learn how to attract winners like a magnet and avoid the mistakes that result in bad hires. Assembling a team of driven and innovative Rockstars is the most powerful competitive advantage you can have in today’s ever-changing business world. Recruit Rockstars will help you nail your numbers, impress your investors, and crush your competitors.

Paying Back The Dead (A Millerfield Village Cozy Murder Mysteries Series 3)


Carrie Marsh - 2017
    This time who will be the target? The only thing worse than death is taxes… With two solved murders behind her, Laura Howcroft is more than content with her calm, tranquil existence as The Woodend Cottage Hotel receptionist. Little more than a year in the small village of Millerfield and Laura has already seen enough bloodshed to last her a lifetime. Things have been quite recently in the small British village and Laura can only hope they stay that way. Peaceful, calm and simple. But when Laura discovers she has a cousin in the village, an encounter that rapidly uncovers the unexpected murder of her cousin’s husband, Laura knows that the only way to help out is to investigate for her. With the Police pointing fingers at Judy Hugh, the wife of the recently deceased local tax official, Laura, Howard, and Monty are on the trail again. After all who in their right mind would want to murder a much-mistrusted tax official..? Can Laura uncover the real killer that left a tax-man horribly murdered? Or will her own recently-rediscovered cousin take the fall for the death of her husband? Page Count: Approx 250 pages. Paying Back The Dead will return to full price, $2.99 on April 21st. Get it now while it is at $0.99 now!

War in 140 Characters: How Social Media Is Reshaping Conflict in the Twenty-First Century


David Patrikarakos - 2017
    Whether you are a president or a terrorist, if you don't understand how to deploy the power of social media effectively you may win the odd battle but you will lose a twenty-first century war. Here, journalist David Patrikarakos draws on unprecedented access to key players to provide a new narrative for modern warfare. He travels thousands of miles across continents to meet a de-radicalized female member of ISIS recruited via Skype, a liberal Russian in Siberia who takes a job manufacturing "Ukrainian" news, and many others to explore the way social media has transformed the way we fight, win, and consume wars-and what this means for the world going forward.

RUSSIAN ALPHABET IN 33 MOVES: A fun beginner’s guide using visual prompts


Olga Nather - 2017
    Learning with visual prompts is a fast, effective and efficient method. Add a healthy serving of fun on top and you have a winning formula that will enable you to read your first Russian words within minutes of beginning. To support your progress, you can download a mini audio file and a PDF with the illustrations that feature in this guide.

Visual Thinking: Empowering People and Organisations through Visual Collaboration


Willemien Brand - 2017
    A picture really can tell a thousand words. Visualization is a crucial part of the journey for companies seeking to boost enterprise agility, break down silos and increase employee and customer engage­ment. Visualizing thought processes can help break down complex problems. It empowers teams and staff to build on one another's ideas, fosters collaboration, jump-starts co-creation and boosts innovation.This book will help brush aside misconcepti­ons that may have prevented you using these techniques in your workplace. You don't need Van Gogh's artistic talent or Einstein's intelli­gence to harness the power of visual thinking and make your company more successful.With the right mindset and the simple skills this book provides you the skills to develop your own signature and style and start gene­rating change by integrating visual communi­cation into your business setting.

MODE ONE: Whisper Into a Woman's Ear What Is REALLY On Your Mind


Alan Roger Currie - 2017
    This book seeks to prevent these men from finding themselves relegated to a woman's dreaded 'friend zone,' and provoking women to view them instead as more of a potential husband, long-term boyfriend, or casual sex lover.

Fix That Shit: A Couples Guide To Getting Past The Sticky Stuff


Chantal Heide - 2017
    Filled with the advice you need to rise above drama and become the emotional leader in your relationship, Chantal teaches you how to care for yourself and develop the ability to help your partner unpack too. You’ll create a relationship fortified against pain and fear and free from the fights that develop from misundstandings, and set the example for lasting, functional love. Whether you’re just starting out and seeking to avoid downward spirals or dealing with struggles that are decades old, you’ll learn the tools that help you calm your minds, avoid conflicts, communicate effectively, and come together with love and intimacy even after the biggest fights. It’s never too early or too late to break through hurt and anger and keep the magic of love at your fingertips. Are you ready to savor the happiest relationship you’ve ever experienced, filled with joy and appreciation? Then this is the guide for you.

Asking Questions The Sandler Way


Antonio Garrido - 2017
     When does the sales process really begin? Some say that sales starts at the very first “hello.” Everything before that first critical opening word, these people say, is marketing; everything after that is sales. Others say that the real work of sales doesn’t begin till the prospect first says, “No.” “Otherwise,” they insist, “it’s just order-taking.” Antonio Garrido’s ASKING QUESTIONS THE SANDLER WAY rejects both of those answers. It holds that selling begins when you start asking good questions. Most salespeople have a fairly blunt and unsophisticated sales strategy that doesn’t rely all that much on thoughtful questioning. This book is about asking the right questions, so that both the seller and the buyer discover the right solution as efficiently and as effectively as possible—even if they discover that the right solution right now is for the prospect to buy from the competition. Although that may be an unconventional selling standard, it’s a powerful and extremely effective one. This book is about not looking, sounding, or thinking like the average salesperson. It’s about keeping barriers down and communication lines open. It’s about getting to the right solution, faster, more efficiently, and with less stress. It’s about asking the right questions, in the right way, at the right time, for the right reason. It’s about asking questions the Sandler way.

Storytelling Made Easy: Persuade and Transform Your Audiences, Buyers, and Clients — Simply, Quickly, and Profitably


Michael Hauge - 2017
    HARNESS THE POWER OF HOLLYWOOD STORYTELLING MAGIC Renowned Hollywood story expert Michael Hauge’s Six Step Success Story formula gives your potential clients and buyers the emotional experience of success—and will move them to take action.

Winsome Persuasion: Christian Influence in a Post-Christian World


Tim Muehlhoff - 2017
    Brainwashed fanatics? Out-of-touch dogmatists? Buffoons? The task of bearing faithful witness to Jesus is complicated by persistent--and not altogether baseless--cultural stereotypes. In our post-Christian society, thoughtful Christians are considering again how to engage the dominant culture as a minority, a counterpublic, amid varying perceptions and misperceptions. In this timely book, Timothy Muehlhoff and Rick Langer ask what our interactions with the dominant cultural ethos should look like. How might we be persuasive and civil at the same time? How should we respond to those who ridicule and caricature us? How can we challenge the beliefs of other communities with love and respect? Muehlhoff and Langer present a model for cultural engagement that integrates communication theory, theology, and Scripture. Penetrating, wise, and relentlessly practical, it includes test cases and examples from history, such as William Wilberforce and Harriet Beecher Stowe. Now more than ever, Christians need what Winsome Persuasion offers: a compelling vision of public engagement that is both shrewd and gracious.

This Human: how to be the person designing for other people.


Melis Senova - 2017
    It offers problem solvers of any type of design for communities, information to deeply understand the people they’re looking to serve and to create innovative new solutions rooted in people’s actual needs.

Come with Me Devotional: A Yearlong Adventure in Following Jesus


Suzanne Eller - 2017
    He doesn't tell you what it will entail, only asks you to come. When the original disciples said yes, they had no idea what that meant. But Jesus was there to walk alongside them. You too can discover the beauty of following where he leads, and feel him walking with you, when you join Suzanne Eller on this yearlong adventure through Luke. You will follow Jesus, learn how he interacts with people, and see his influence upon those he meets along the way.This timeless devotional is for every woman whose desire is to know Christ better and to be changed by that relationship.

The So What Strategy


Davina Stanley - 2017
    

Preaching as Reminding: Stirring Memory in an Age of Forgetfulness


Jeffrey D. Arthurs - 2017
    The remembrancer stirs the memory of Christ-followers, reminding them of the truths they once heard and fanning the flames of faith. We live in an age of forgetfulness, so when knowledge fades and conviction cools, the church needs to be reminded of the great truths of the faith. When done well, preaching as reminding is not empty, perfunctory repetition. Rather, it is the work of soul-watchers. Preaching as Reminding describes the dynamic role of the remembrancer, who prompts thankfulness and repentance, raises hope, fosters humility and wisdom, exhorts obedience, and encourages community. With decades of preaching experience, Arthurs explains how to stir memory through vivid language, story, delivery, and ceremony. He urges preachers to take up this task with buoyancy and hope because the Lord God has commissioned and equipped them to serve as the Lord’s remembrancers.

Adobe Photoshop CC Classroom in a Book (2018 release)


Andrew Faulkner - 2017
    The 15 project-based lessons show key step-by-step techniques for working in Photoshop, including how to correct, enhance, and distort digital images, create image composites, and prepare images for print and the web. In addition to learning the essential elements of the Photoshop interface, this revised edition for the 2018 release covers features like search capabilities, Content-Aware Crop, Select and Mask, Face-Aware Liquify, designing with multiple artboards, creating and organizing enhanced brush presets, and much more! The online companion files include all the necessary assets for readers to complete the projects featured in each chapter as well as ebook updates when Adobe releases relevant new features for Creative Cloud customers. All buyers of the book get full access to the Web Edition: a Web-based version of the complete ebook enhanced with video and multiple-choice quizzes.

Croissants vs. Bagels: Strategic, Effective, and Inclusive Networking at Conferences


Robbie Samuels - 2017
     When you register for a conference, it’s a big investment. The cost might be covered by your company, but you will still need to be out of the office for a few days. Are you planning ahead so you’ll use the time away strategically? Do you feel confident about making the most of the opportunities at the event? This book will help you stop wasting time networking and start building great relationships. Rather than collect an overflowing stack of business cards on your desk, learn how to follow up effectively. Collecting business cards is not building relationships. Whether you’re an introvert or extrovert, networking novice or master schmoozer, this book is for you. You’re probably wondering about the title--what does “croissants” and “bagels” have to do with networking? Picture those tight networking circles at events--those are the “bagels.” If someone opens up their body language and makes space for others to join the circle--viola! “Croissant.” Set the intention to meet people and your body language will reflect your intention. “Croissants vs. Bagels is a powerful concept that will forever change your approach to networking.” – Dorie Clark, best-selling author of Reinventing You and Stand Out If you feel anxious about networking, this book shares practical steps to help you feel empowered. This book focuses on being inclusive. Clear examples of how to approach and engage people who are different from you are provided, so they’ll want to keep the conversation going. Recognized networking expert and speaker Robbie Samuels shares these and many other tips and strategies to help you level-up your networking prowess. Whether your goal is to get the most ROI from participation in conferences or elevate your ability to network authentically, you will walk away with techniques enabling you to be more strategic, more effective, and more inclusive.

Ask Powerful Questions: Create Conversations That Matter


Will Wise - 2017
    Introducing a set of practical tools for accessing and understanding others by changing the way we ask questions, Will shows how to transform “How are you?—I’m fine, thanks” into a conversation that changes not only how you lead, but who you are as a person. It took years of research, university teaching, and hundreds of client projects for Will to formulate his concept behind the art of asking powerful questions. In his book, Will breaks it down into six simple steps for all of us to be able to understand. The Asking Powerful Questions Pyramid™ shows you how to build: Intention Rapport Openness Listening Empathy Business professionals, personal coaches, teachers and anyone in a position of leadership will relate to the personal successes and failures Will shares as he unpacks the art of asking questions that elicit unconventional answers. Powerful questions can be used everywhere: from the board room to the city park, the dinner table to the grocery store. If you want to connect with employees at a team building retreat, hone your leadership skills as a new boss, improve the company culture where you work...this book is for you. If you want to navigate difficult conversations with your spouse or a friend, or practice presence-based listening with your kids...this book is for you. If you want to become a better educator and facilitate an ice breaker conversation with colleagues...this book is for you. Ask Powerful Questions invites the reader on a journey that explores: the clarity of intent, connecting through rapport, creating openness, reflective listening, and empathy. How can we explore the space between ourselves and others, and exchange meaningful perspectives? Just ask—powerfully.

Conflict Without Casualties


Nate Regier - 2017
    economy by $350 BILLION a year in lost productivity and wasted energy.But conflict shouldn’t be an energy drain. Instead, it should be an energy source, says Nate, co-founding owner and chief executive officer of Next Element, a global advisory firm specializing in building cultures of compassionate accountability.Nate’s book, Conflict without Casualties, out next year, turns the view of conflict on its head. According to the book, instead of trying to manage or minimize conflict, people need to use it as a source of energy that spurs innovation, trust, and increased engagement. Conflict without Casualties details how to do that—complete with access to a personal assessment and self-guided workbook.

How May I Help You?: An Immigrant's Journey from MBA to Minimum Wage


Deepak Singh - 2017
    Armed with an MBA from India, Singh can get only a minimum-wage job in an electronics store. Every day he confronts unfamiliar American mores, from strange idioms to deeply entrenched racism.   Telling stories through the unique lens of an initially credulous outsider who is “fresh off the plane,” Singh learns about the struggles of his colleagues: Ron, a middle-aged African-American man trying to keep his life intact despite health concerns; Jackie, a young African-American woman diligently attending school after work; and Cindy, whose matter-of-fact attitude helps Deepak adapt to his job and his new life.   How May I Help You? is an incisive take on life in the United States and a reminder that the stories of low-wage employees can bring candor and humanity to debates about work, race, and immigration.

Emotional Abuse: A manual for self-defense


Zak Mucha - 2017
    The camouflage of emotional abuse leads us to feel we deserve the abuse or somehow are “too sensitive.” We deny our pain to protect the relationship; by denying out pain we lose our own boundaries. Acknowledging our pain allows us to begin defending ourselves.In the introduction Joel Dvoskin, Ph.D. wrote:“While Zak Mucha’s explanation of the harms of emotional abuse is useful, it pales in comparison to his wisdom in teaching us emotional self-defense. Learning to protect ourselves from emotional abuse changes everything… Thanks to this wonderful book, each of us can learn to be our own hero, by learning some simple yet powerful ways to respond to emotional abuse.You are about to go on a journey that is at once deeply personal and scientifically valid. This book has been waiting a long time to be written.” Previous reviews:“Zak Mucha's incredible essay on the core issues of bullying is a thoughtful and stark analysis of truths that must be acknowledged...”-- Bruce D. Perry, M.D., Ph.D. Senior Fellow, The ChildTrauma Academy“Mucha also writes scientifically about how victims slowly lose their self-worth, which, as displayed by Dylan Klebold and Seung Hui Cho, can lead to deadly outcomes.”--Chicago TribuneZak Mucha, LCSW is a psychotherapist in private practice in Chicago. He spent seven years working as the supervisor of an Assertive Community Treatment (ACT) program, providing 24/7 services to persons suffering from severe psychosis, substance abuse issues, and homelessness. Mucha has worked as a counselor and consultant for U.S. combat veterans training for digital forensic investigations in child pornography. He is also a clinical associate faculty member at the Chicago Center for Psychoanalysis.

Devotion: Humans and Their Four-Legged Soulmates


Dobie Houson - 2017
    Written by an animal communicator, this beautiful and heartwarming collection of short stories honors the love, courage, and unbreakable bonds these amazing partners share as they navigate life. Anyone who has ever looked into the eyes of their beloved animal companion and wondered what they were thinking will fall in love with this book. The author, a passionate animal lover, donates a portion of all proceeds to animal rescues and sanctuaries.

Heart To Heart With Horses: The Equine Lover's Guide to Reiki


Kathleen Prasad - 2017
    Real-life stories, inspiring case studies and simple Reiki meditative exercises show how easy it is to share the gift of true healing with the horses you love. Written by Kathleen Prasad, one of the world’s leading teachers in the field of Reiki and president of the Shelter Animal Reiki Association, this book illuminates powerful ways that compassionate presence can heal.

Relationship Agreements: A Simple and Effective Guide for Strengthening Communication, Reducing Conflict, and Increasing Intimacy to Design Your Ideal Relationship


Eri Kardos - 2017
    With her unique ability to create a space that is warm, inviting, and fun, Eri effortlessly breaks down this highly effective tool into simple and sensible sections while sharing advice, activities, self-reflections, and exercises that provide partners with step-by-step methods to successfully navigate potentially challenging topics while building more intimacy and connection through the process. With years of experience and expertise in this area, Eri boldly takes readers beyond the traditional constructs of what relationships have been and brilliantly paints a new perspective of what relationships can become: a living and breathing experience that grows as you grow! Eri Kardos is one of the most highly referred relationship coaches in the Pacific Northwest and worldwide. Eri works globally with her clients: from the U.S. to Japan, from Argentina to India, from South Africa to Germany - Eri has delivered hundreds of self-development presentations, workshops, unconferences, and private coaching sessions. She regularly partners with corporations, universities, business groups, and community organizations to bring light to how communication and connection is inherently tied to success. She is passionate about applying her years of experience and understanding to help people in all stages of their relationship - whether intimately dating, newly married, at the brink of divorce, or partnered for over 40 years. Eri inspires people to fall in love more deeply with their partners, themselves, and their relationship!

Herman Bavinck on Preaching and Preachers


Herman Bavinck - 2017
    And yet there is a curious gap between Bavinck the theologian and the preachers who read him in the present day. How Bavinck preached, or what and how he thought about the act of preaching, are largely unknown. The largest barrier is that his writings on preaching were previously untranslated--until now. Herman Bavinck on Preaching & Preachers is a welcome translation from Dutch of Bavinck's thoughts on preaching and preachers, and includes one of his only written sermons.For Bavinck, the sermon was the most important part of the worship service, and the preaching of the word is the decisive mark of the church. He believed that the preacher must be a student of the word, search it in all its riches and depth, in its unity and diversity. Translator and editor James Eglinton describes this book as a "useful and very interesting text on how to preach theology" and a "message that sorely needs to be heard if pulpits during our own time are to improve." This is the first time this book is in print. Herman Bavinck on Preaching & Preachers has never been published before in either Dutch or English.

Conscious Communications: Your Step-by-Step Guide to Harnessing the Power of Your Words to Change Your Mind, Your Choices, and Your Life


Mary Shores - 2017
    The persistent messages we repeat can frame our thoughts and trap us into a mind-set that is difficult to break. This mind-set often manifests itself with statements like “I can’t,” “I’m not good enough,” and “I’ll never find the [insert the blank] I want.” Many times, we don’t stop to consider the profound impact that these negative, limiting words have on our mentality, life choices, and the path of possibility that we manifest.  After gathering years of research and personal experience with how words affect individuals mentally and emotionally, business owner and communications specialist Mary Shores realized that there is a life-changing theme persistent throughout ancient traditions and spiritual foundations that is supported by scientific professionals. They all agree on one recurring truth: Words have the power to create and transform.Mary took her discoveries and created easy-to-follow, step-by-step practices that can transform each area of your life. Based on two decades of research, Mary teaches how you can create new neural pathways simply by changing your words. You can align your words, thoughts, and actions to produce the results you want. Conscious Communications can show you how!Conscious Communications is your guide to creating a life in alignment with your dreams and desires. With thoroughly tested exercises, research, advice, and personal stories, you will begin to experience the tremendous impact of words and how to utilize the right ones to unleash and unlock the power to create a new reality.

We Need to Talk: How to Have Conversations that Matter


Celeste Headlee - 2017
    Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.”  (Jessica Lahey, author of New York Times bestseller The Gift of Failure)Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals.And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again.CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else.HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation.Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.

Storytelling: a Guide on How to Tell a Story with Storytelling Techniques and Storytelling Secrets (Public Speaking, Ted Talks, Storytelling Business)


James Moore - 2017
    Before humans learned how to write down their thoughts the only way to maintain historically accurate accounts of what happened was to tell stories. It was a skilled art, to become a first-class storyteller, and now you can learn the secrets of this ability with Storytelling: A Guide on How to Tell a Story, With Storytelling Techniques and Storytelling Secrets, which includes chapters on: Grabbing Attention Stories with Lessons The Story of All Stories Create Emotions in Writing and in Speech Exercises Continuous Improvement And Much more! With exercises to help you hone and perfect your new flair, you’ll soon be wowing audiences big and small. Imagine holding the attention of a group at a party as you regale an interesting tale? Imagine the doors which could open for you as a result of perfecting something which is inside us all? That could be you, and with storytelling you can take the first thrilling steps. If you are a storytelling beginner, then this book will teach you how to identify personal stories you can tell and also how to tell a story effectively. The art of Storytelling is a gift that many desires but very few takes the time to improve their storytelling. Click the button now and buy this book! The only way you are going to receive results in your storytelling is by taking action. How can you do that better than investing in your own knowledge? Scroll up and buy this book now!

Nourishing Intimacy: Cultivating Trust, Understanding, and Love in All Our Relationships


Tara Brach - 2017
    With Nourishing Intimacy, this renowned teacher offers a treasury of tools and insights for cultivating self-compassion, overcoming inner obstacles, and fostering authentic communication. Recorded at a live two-day event, this training brings you Tara’s special blend of storytelling, tender guidance, and potent meditations for applying mindfulness and loving-kindness to our relationships, including: • Dissolving the illusion of separation that keeps us isolated • Awakening from the belief that we are unworthy of love • How to address the true needs underneath our surface conflicts • Practicing forgiveness, healing from past relationship trauma, breaking stuck patterns in conflict, and much more. "When we are grounded in compassionate awareness," teaches Tara, "we can stay heart to heart with another, even when we don’t see eye to eye." Here she offers a gentle and practical guide for building healthy, openhearted relationships with Nourishing Intimacy.

The Voice Exercise Book: A Guide to Healthy and Effective Voice Use


Jeannette Nelson - 2017
    Get to know how it works. You will soon feel how good it is to sound like you.In The Voice Exercise Book, Jeannette Nelson - Head of Voice at the National Theatre - shares the voice exercises she uses with many of Britain's leading actors to help to keep their voices in shape. Her belief is that all of us, not just actors, can learn to use our voices well.Whether you perform professionally or you just want to be understood clearly and easily, you can improve your voice by knowing how it works and by practising simple exercises. The aim is not to 'fake it' – to try to sound like someone else. It is to find your authentic voice: to be honestly and clearly you in any situation.'Jeannette’s warm-up sessions are tremendous and this book extends those exercises.' Zoë Wanamaker CBE'Jeannette’s knowledge is astonishing, and her approach so gentle and effective.' Derren Brown'She makes voice production endlessly fascinating and fun. There is no one better.' Rory Kinnear'A must for anyone who is serious about producing a strong, clean noise from their voice box.' Sir Lenny Henry

Empowered Love: Use Your Brain to Be Your Best Self and Create Your Ideal Relationship


Steven Stosny - 2017
    Readers on the lookout for self-development and a deeper loving connection with their partner will find ideas and guidance galore in this sensible relationship manual." — Kirkus ReviewsEver wonder why your self-control, rationality, and compassion seem to go out the window when dealing with your partner? Couples therapist and relationship expert Steven Stosny explains it all in this revelatory book about the divide between our adult and our toddler brains. Too often, conflict in our intimate relationships reactivates our least-regulated "toddler" side, bringing out an instinctive desire to assert our own way and make everything a zero-sum game. Dr. Stosny shows the way toward overcoming these destructive impulses and nurturing our more loving and clear-eyed inclinations. Drawing upon his decades of experience in working with troubled marriages, he distills his insights into an actionable guide for embracing our best impulses in our relationships.Empowered Love is a valuable guide for married and live-in couples who struggle with an unhealthy dynamic; those already in individual or couples therapy who want a highly effective aid to help them communicate with their partner; and licensed therapists and counselors looking for an in-depth perspective on the developmental stages in play with relationship strife. "This book is for anyone who wants to learn from their painful relational past; rescue and revive a current relationship; and receive promise and hope for their future. This refreshingly brilliant book not only identifies the bottom line issues in relationships, it provides a concrete formula for creating mature, passionate relationships. In this book Dr. Stosny brilliantly identifies the underlying cause of all relationship dissatisfaction and distress. Refreshingly practical, the book draws a clear line between unhealthy and healthy interactions, enabling the reader to identify and prevent relationships disasters long before they happen. Steven Stosny's work never fails to inform, inspire and draw a clear roadmap to happier, healthier relationships." — Pat Love, Ed.D., LMFT, co-author You’re Tearing Us Apart: Twenty Ways We Wreck Our Relationships and Strategies to Repair Them"If you've ever wondered why all of your relationships are a breeze except for your intimate one, wonder no more. Steven Stosny explains how intimate partners often get stuck in repetitive and unproductive ways of interacting, and how, more importantly, to break free of these hurtful relationship habits. If your relationship isn't what it once was or what you hoped it would be, before you convince yourself that you picked the wrong partner, read this book! It combines cutting edge information about how our brains drive our choices in day to day interactions along with Stosny's extensive experience in helping people love each other more. This book is a must read!" — Michele Weiner-Davis, author of The Divorce Remedy"Combining the latest in neuroscience with decades of experience as a couples therapist specializing in the most difficult cases, Steven Stosny has written a clear, practical, immensely readable guide to arm and activate our better angels. Empowered Love is for anyone who wishes to show up more humanely in our closest and most important relationships." — Terry Real, author of The New Rules of Marriage

Pussy Bites Back


Rachel Stuhler - 2017
    This episode written by Rachel Stuhler. With Michelle pressuring her to write a blog post on one side, and worries about Taneesha pressing in from the other, Aditi channels both stressors into a searing, powerful blog post about safe spaces. The post soon goes viral, calling attention both to Aditi herself and the issues she wrote about. Elli has her own brush with the darker corners of the Internet as she helps Ruby manage her affairs. Join this tight-knit group of lady geeks as they navigate the ups and downs of their personal and professional lives. Michelle is a hard-nosed fantasy and sci-fi editor used to things going her way. Taneesha is a talented video game programmer used to being the odd (wo)man out. Aditi is a fantasy writer on the verge of her big break. Christina is a rebel on the sidelines of Hollywood. And Elli is a fan—of anything and everything that keeps her from “proper adulting.” They might live far apart, but through the power of the internet and a shared love of all things geek, they are ready to face the world together.

Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales


Mike Brooks - 2017
    Learn to overcome resistance, get through to the decision maker, and then, once you have him or her on the phone, make an instant connection and earn the right to have a meaningful conversation. You’ll be equipped with proven questions, conversation starters, and techniques to learn whether or not they are even right for your product or service, and, if they aren’t, who else in their company or another department might be. Power Phone Scripts is the sales manual you’ve been looking for: over 500 proven, current, and non-salesy phrases, rebuttals, questions, and conversation openers that will instantly make you sound more confident – just like the top producing sales pros do right now. Gone will be your call reluctance; gone will be your fear of calling prospects back for presentations and demos; gone will be the fear of asking for the sale at the end of your pitch! This practical guide is filled with effective scripts for prospecting, emailing, voice mails, closes, and tons of rebuttals to recurring objections you get like: “It costs too much” “We already have a vendor for that” “I’m going to need to think about it” “I need to talk to the boss or committee” and so many others… More than just phone scripts, this book provides practical, comprehensive guidance that every inside sales rep needs. Conquer concerns, provide answers, motivate action, and be the conduit between your prospect’s problems and your solution. Actionable, fun, and designed to work within the current sales environment, this invaluable guide is your ticket to the top of the leader board. With Power Phone Scripts, you will never be at a loss of what to say to a prospect or client. Communication is everything in sales, and being on top of your game is no longer enough when top producers are playing a different game altogether. You cannot achieve winning stats if you're not even on the field. If you're ready to join the big league, Power Phone Scripts is the playbook you need to win at inside sales.

Marching Dykes, Liberated Sluts, and Concerned Mothers: Women Transforming Public Space


Elizabeth Currans - 2017
    The varied demonstrations--whether about gender, sexuality, war, or other issues--share significant characteristics as space-claiming performances in and of themselves beyond their place in any broader movement. Elizabeth Currans blends feminist, queer, and critical race theory with performance studies, political theory, and geography to explore the outcomes and cultural relevance of public protest. Drawing on observation, interviews, and archival and published sources, Currans shows why and how women utilize public protest as a method of participating in contemporary political and cultural dialogues. She also examines how groups treat public space as an important resource and explains the tactics different women protesters use to claim, transform, and hold it. The result is a passionate and pertinent argument that women-organized demonstrations can offer scholars a path to study the relationship of gender and public space in today's political culture.

Ecology of Consciousness: The Alchemy of Personal, Collective, and Planetary Transformation


Ralph Metzner - 2017
    From age-old philosophies to New Age spirituality, consciousness—and its various forms—has been the topic of much contemplation. This unique book is a comprehensive exploration that covers a wide range of disciplines and subjects within the framework of psychospiritual and consciousness studies.The Ecology of Consciousness revives ancient alchemical knowledge, spiritual traditions, and thoughtful theories about consciousness—drawing on ancient Eastern philosophy, shamanism, mythology, and others sources, and covering topics such as personal growth and reincarnation—to give you an expansive foundation for self-inquiry and transformation. Written by a leading authority, this book will give you a deeper understanding of consciousness, show you how to access your own spiritual intelligence, teach you about shamanic and alchemical traditions and connect them to healing practices of today.With this consciousness-expanding book, you’ll explore the human life cycle from a spiritual perspective, reflect on your own personal journey, and discover which pathway guides your life purpose for your ultimate fulfillment, growth, and well-being.

Why You're Here: Ethics for the Real World


John G. Stackhouse Jr. - 2017
    John Stackhouse offers a concise, vivid, and practical alternative based on the teachings of Scripture about the meaning of human life in this world and the next. Why You're Here provides an accessible, concrete program for the faithful Christian living in today's world, fraught as it is with ambiguity, irony, and frequent choices among unpalatable options. Stackhouse speaks directly to everyday Christians who are searching for straightforward advice on some of their most complex quandaries about the challenges inherent in staying true to the Bible's teachings. Politicians, medical professionals, businesspeople, professors, lawyers, pastors, students, and anyone else concerned to think realistically and hopefully about Christian engagement in society today will find here a framework to both guide and inspire them in everyday life.

21 Secrets of Million-Dollar Sellers: America's Top Earners Reveal the Keys to Sales Success


Stephen Harvill - 2017
    These are the secrets of the world’s best salespeople who rake in at least one million dollars a year.For over thirty years, Steve Harvill has helped successful sales teams do what they do better, smarter, more elegantly, and more imaginatively. As a consultant for some of the top companies in the world, including Apple, Pepsi, Samsung, and Wells Fargo, he aids in simplifying processes that have become unwieldy and making teams more effective. His work inspired him to ask the question: What exactly sets the top producers apart from their peers? After spending a year interviewing 175 sales superstars from seven different industries, he found twenty-one distinct behaviors of successful salespeople. Organized by these best practices and filled with hundreds more tips, stories, and takeaways, 21 Secrets of Million-Dollar Sellers reveals how you can improve in every aspect of your job and rise to become one of the best.

Understanding Statistics: An Introduction


Antony Davies - 2017
    But don't statistics lie?Well, no--people lie, and sometimes they use statistical language to do it. Knowing when you're being hoodwinked requires a degree of statistical literacy, but most people don't learn how to interpret statistical claims unless they take a formal course that trains them in the mathematical techniques of statistical analysis.This book won't turn you into a statistician--that would require a much longer and more technical discussion--but it will give you the tools to understand statistical claims and avoid common pitfalls associated with translating statistical information from the language of mathematics to plain English.

Operating Model Canvas


Andrew Campbell - 2017
    This book, explaining the Operating Model Canvas, shows you how to do this. It teaches you how to define the main work processes, choose an organization structure, develop a high-level blueprint of the IT systems, decide where to locate and how to lay out floor plans, set up relationships with suppliers and design a management system and scorecard with which to run the new organization. The Operating Model Canvas helps you to create a target operating model aligned to your strategy. The book contains more than 20 examples ranging from large multi-nationals to government departments to small charities and from an operating model for a business to an operating model for a department of five people. The book describes more than 15 tools, including new tools such as the value chain map, the organization model and the high-level IT blueprint. Most importantly, the book contains two fully worked examples showing how the tools can be used to develop a new operating model. This book should be on the desk of every consultant, every strategist, every leader of transformation, every functional business partner, every business or enterprise architect, every Lean expert or business improvement champion, in fact everyone who wants to help their organization be successful.

Academic Slide Design: Visual Communication for Teaching and Learning


Ann E. Fandrey - 2017
    You already know that too much text on a slide is counterproductive to teaching and learning. But what to put there instead? Academic Slide Design offers a new vision and a new method for building more effective slides, starting with the lecture itself.Inside you’ll find practical advice on white space, graphics, colors, fonts, composition, and more. Liberally illustrated with before and after examples, and enhanced with exercises you can work through on your own, this book is your companion for learning (or re-learning) visual techniques that will help students understand and remember content delivered during live lectures. Based on research in multimedia learning, universal design, visual perception, and graphic design, this book is not just about slides, it’s about effective visual communication for teaching and learning in the twenty-first century.

Tools for Teaching Conceptual Understanding, Secondary: Designing Lessons and Assessments for Deep Learning (Corwin Teaching Essentials)


Julie Stern - 2017
    With this foundation, they apply conceptual understanding to solve problems. We want students to not only retain ideas, but relate them to other things they encounter, using each new situation to add nuance and sophistication to their thinking. Discover how to help learners uncover conceptual relationships and transfer them to new situations. Teachers will learn: Strategies for introducing conceptual learning to students Four lesson frameworks to help students uncover conceptual relationships How to assess conceptual understanding, and How to differentiate concept-based instruction

Becoming Digital: Toward a Post-Internet Society (SocietyNow)


Vincent Mosco - 2017
    The Cloud stores and processes information in data centers; Big Data Analytics provide the tools to analyse and use it; and the Internet of Things connects sensor-equipped devices everywhere to communication networks that span the globe. These technologies make possible a post-Internet society filled with homes that think, machines that make decisions, drones that deliver packages or bombs, and robots that work for us, play with us, and take our jobs. The Next Internet promises a world where computers are everywhere, even inside our bodies, “coming alive” to make possible the unification of people and machines in what some call the Singularity. This timely book explores this potential as both a reality on the horizon and a myth that inspires a new religion of technology. It takes up the coming threats to a democratic, decentralized, and universal Internet and the potential to deepen the problems of commercial saturation, concentrated economic power, cyber-warfare, the erosion of privacy, and environmental degradation. On the other hand, it also shows how the Next Internet can help expand democracy, empowering people worldwide, providing for more of life’s necessities, and advancing social equality. But none of this will happen without concerted political and policy action. Becoming Digital points the way forward.

The Inspiration Code: How the Best Leaders Energize People Every Day


Kristi Hedges - 2017
    But why is it that so few crack the code of how to do just that? Executive coach Kristi Hedges has spent years studying exactly what inspiring leaders do differently, and in The Inspiration Code dispels the myths that have hindered too many in their unsuccessful campaigns to inspire their team.Informed by quantitative research and thousands of responses from leaders at all levels, Hedges reveals that inspiring communication isn't about grand gestures. Instead, those who motivate us most do a few specific things routinely, consistently, and intentionally. Learn the myths that don’t work. Learn the common qualities of the most inspirational leaders. Learn how to authentically excite and motivate your team toward new frontiers of success!

Becoming What You Need: Practices for Embodying Nonviolent Communication


David Weinstock - 2017
    To effect real change, to do more than talk a good game requires us to rediscover what we love about the paths we are choosing and then through deliberate, committed, intentional practice come face to face with the histories we’ve embodied, our deeper selves, our greatest gifts, and the motivation to stay the course of becoming who we choose to be. Somatic Consensus practices for embodying Nonviolent Communication offer a path to: • Reclaim our empathic faculties to stand firmly on common ground • Align what we deeply value with our choices, words and actions “A great way to have hope about the most heated and wounded relationship.” ~Kathy Buys, Psychologist “David puts the meat on the bones of NVC.” ~Kenneth E. Perry, Ph.D PHD “I was breath-taken and filled with hope connecting to the possibilities of teaching NVC through these examples. It seems that more and more NVC practitioners are including the body in their work; David has his own unique way of doing that and I just hope that as many people as possible could access his work. ~François Beausoleil, International NVC Trainer and Consultant David Weinstock is the originator of Somatic Consensus, executive director of Liminal Somatics. He is an international trainer of Nonviolent Communication, Somatic Coach, Aikido instructor and a respected Master Goldsmith. He leads trainings locally and around the world—in his community, schools, prisons, and organizations. David and his wife, Judith co-founded an intentional community with 8 other families, where they have raised their two sons and consensus has been practiced since 1990.

Beckoned by the Sea: Women at Work on the Cascadia Coast


Sylvia Taylor - 2017
    The twenty-four women featured in this inspiring and fascinating book represent a variety of industries—from conservation, commercial fishing, and marine biology to safety and rescue, tourism, and the arts.Weaving together elements of social history, culture, geography, and environmentalism, author Sylvia Taylor draws on in-depth interviews, meticulous research, and her own experience as a deckhand on a commercial fishing boat. Beckoned by the Sea investigates the myriad ways in which women have contributed to the marine industries that sustain the people and shape the culture of North America’s west coast—and reveals how the sea itself has touched the lives of these women by giving them not just a livelihood but an infinite source of inspiration and personal fulfillment.

The Spirit of Dialogue: Lessons from Faith Traditions in Transforming Conflict


Aaron T Wolf - 2017
    A farmer’s interest lies in preserving water for crops, while an environmentalist’s interest is in using that same water for instream habitats. It’s hard to see how these interests intersect. But what if there was a different way to understand each party’s needs? Aaron T. Wolf has spent his career mediating such conflicts, both in the U.S. and around the world. He quickly learned that in negotiations, people are not automatons, programed to defend their positions, but are driven by a complicated set of dynamics—from how comfortable (or uncomfortable) the meeting room is to their deepest senses of self. What approach or system of understanding could possibly untangle all these complexities? Wolf’s answer may be surprising to Westerners who are accustomed to separating religion from science, rationality from spirituality. Wolf draws lessons from a diversity of faith traditions to transform conflict. True listening, as practiced by Buddhist monks, as opposed to the “active listening” advocated by many mediators, can be the key to calming a colleague’s anger. Alignment with an energy beyond oneself, what Christians would call grace, can change self-righteousness into community concern. Shifting the discussion from one about interests to one about common values—both farmers and environmentalists share the value of love of place—can be the starting point for real dialogue. As a scientist, Wolf engages religion not for the purpose of dogma but for the practical process of transformation. Whether atheist or fundamentalist, Muslim or Jewish, Quaker or Hindu, any reader involved in difficult dialogue will find concrete steps towards a meeting of souls.

The AIGA Guide to Careers in Graphic and Communication Design


Juliette Cezzar - 2017
    How jobs are advertised and how prospective candidates communicate with prospective employers have changed as well, as has the culture and context for many workplaces, requiring new approaches for how to find your first (and last) position. Through clear prose, a broad survey of contexts where designers find themselves in the present day, and interviews with designers, The AIGA Guide to Careers in Graphic and Communication Design is an invaluable resource for finding your place in this quickly changing and growing field. The book includes interviews with over 40 designers at all levels working in-house and out-of-house in studios, consultancies, or alone, including: Nicholas Blechman, The New Yorker; Rob Giampietro, Google; Njoki Gitahi, IDEO; Hilary Greenbaum, Whitney Museum; Holly Gressley, Vox Media; Cemre Güngör, Facebook; Natasha Jen, Pentagram; Renda Morton, The New York Times; and Alisa Wolfson, Leo Burnett Worldwide.

Story Design: The Creative Way to Innovate


Denise Withers - 2017
    Trouble is, they never learned how. Story Design fixes that.It's the only book that shows you how to design for the future using expertise you already have-narrative intelligence."Fusing expertise from documentary storytelling and design science, Story Design is a valuable resource for innovation practitioners, corporate strategists, change agents and any organization or group struggling to change trajectory in a dynamic and uncertain environment."-Lara Lee, President, Orchard Supply Hardware (division of Lowe's Companies, Inc.)Narrative intelligence is today's untapped superpower; it's the fuel that drives our creative and analytical engines. We use it constantly, to make sense of and shape our world. It's what enables us to imagine new services, analyze experiences, predict customer behavior, test theories, map business model canvases-and much more.In this practical playbook, Denise Withers shares tools from her thirty-five years of work as a filmmaker, consultant and academic to help you go beyond storytelling and learn how to use story design to create everything from sneakers to strategy. Drawing on real world examples, she shows you how to: discover and develop fresh ideas  create and test breakthrough solutions  plan and lead innovation ventures.  Narrative intelligence isn't new. Neither is design. But no one has combined them before to reveal their hidden potential. Whether you're an entrepreneur running a start-up or a world leader tackling system change, Story Design can help you develop the creativity and design thinking capacity you need to innovate on demand.

Improve Your People Skills: Build and Manage Relationships, Communicate Effectively, Understand Others, and Become the Ultimate People Person


Patrick King - 2017
    Fit in anywhere, build rapport, and win people over. If you (1) have trouble connecting with people beyond small talk, or (2) are often left speechless and dumbfounded on how to handle certain people and situations, that feeling of dread isn’t something you have to live with. Improve Your People skills is your key to social intelligence and the better relationships to enrich your life that will inevitably follow. Become a “social butterfly” and “people person.” Improve Your People Skills is a book of action that allows you to truly understand others and speak their language, no matter what it is. You’ll learn how to apply great charm to make new friends and engage old ones. It will fundamentally change your approach to people and give you the specific phrases and tools for change. It goes beyond emotional intelligence and gives you a blueprint for interaction. Become a captivating, comforting, and desired presence. Whether it’s winning at work politics, making new friends, or strengthening current relationships, people skills are your quickest and surest route to success – no matter the situation. Patrick King is an internationally bestselling author and sought-after social skills coach and trainer. He knows firsthand the value of people skills because they rescued him from lackluster grades and jumpstarted his career – the value of “just fitting in anywhere” cannot be understated. Handle any situation smoothly – even confrontations. • Why self-interests matter, and what secondary self-interests are. • How to reform the toxic social habits you probably have. • Uncover your rapport-killing assumptions and mental leaps. • Bad listening and effective listening. Build trust and create emotional connections. • Emotional intelligence – how it really helps you. • Whether you are a member of the Belief Police. • The truth about childhood and ancient wisdom about connecting with people. • The underrated value of simply shutting your mouth more. People skills open the doors for your life in a way that literally nothing else can. The world is not a meritocracy – a startling realization for most, but a happy epiphany for those with people skills. Technical skills can almost always be learned, but people skills are rare and valuable. Create massively successful relationships anywhere. Are you leading people in the office, or just mingling at a party? What about just hanging out and relaxing at your friend’s place? No matter what, the people who matter are the ones with people skills. Your relationships will improve greatly, you’ll be able to accomplish what you want far more easily, and you’ll never allow people to feel awkward or uncomfortable. When you speak, people will sit up and listen. Become the ultimate people person and social butterfly: click the BUY NOW button at the top right of this page!

The Forgotten Art of Love: What Love Means and Why It Matters


Armin A Zadeh - 2017
    Armin Zadeh's years of experience witnessing the connection between a patient's state of mind and physical condition, his doctoral degree in philosophy, and his upbringing as the child of a psychologist and a psychiatrist combine to give him a wonderfully multifaceted understanding of well-being and the centrality of love. Dr. Zadeh's engaging style makes wisdom from disciplines including biology, psychology, philosophy, religion, history, and even economics, accessible. Explorations of what love's got to do with sex, society, and the meaning of life; of different kinds of love (for our children, for our neighbor, for ice cream); and of whether love is a matter of luck or an art that can be mastered make this not only a fascinating read but a practical guide to improving relationships and enhancing happiness.

The Internet of Things


Mercedes Bunz - 2017
    Things - from your phone to your car, from the heating to the lights in your house - have gathered the ability to sense their environments and create information about what is happening. Things have become media, able to both generate and communicate information. This has become known as 'the internet of things'. In this accessible introduction, Graham Meikle and Mercedes Bunz observe its promises of convenience and the breaking of new frontiers in communication. They also raise urgent questions regarding ubiquitous surveillance and information security, as well as the transformation of intimate personal information into commercial data.Discussing the internet of things from a media and communication perspective, this book is an important resource for courses analysing the internet and society, and essential reading for anyone who wants to better understand the rapidly changing roles of our networked lives.

The Employee Experience: Building Winning Organizations Through a World-Class


Tracy Maylett - 2017
    With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative Employee Experience (EX). With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to:• Make the employee experience a core part of your strategy• Understand employee expectations and bridge the “Expectation Gap”• Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidence• Build an employee-employer partnership in creating something extraordinary • Turn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin… and how to build one.

Pencil Me in: The Business Drawing Book for People Who Can't Draw


Christina WodtkeSunni Brown - 2017
    There’s no faster, cheaper prototype in the world than a sketch on a sheet of paper. What’s unclear in words is suddenly crystal clear in a sketch, and you—and your team—can tackle problems in entirely new ways. Play around with ideas. Document your process. Think on paper. Visual thinking brings a whole new power to work.Think you can’t draw? Don’t worry! The simplest sketches are the most effective at communication and problem solving, so you can begin drawing in less time than your average coffee break. Pictures and visual communication harken back to the stone age for good reason--they’re natural, they’re quick, and they work. And they’ll work for you.If you’re looking for the next tool to help you solve your hardest (and most interesting) challenges at work, try a paper and pencil. This book teaches you how to use them well--and have a bit of fun along the way.With contributions from Amelie Sarrazin, Aleksandra Micek, Taylor Reese, Dan Brown, Daniel Cook, Kate Rutter, Eva-Lotta Lamm, Matthew Magain, Sunni Brown, Cristina Negrut, Daryl Meier Fahrni, Marc Bourguignon, Laura Klein, David Gray, Melissa Kim, Mike Rohde, Brian Gulassa, Andrew Reid, Rolf Faste, Raph Koster, Stone Librande, Robin Hunicke, Alicia Loring, Erin Malone, Stephen P. Anderson, Giorgia Lupi, Alex Osterwalder, Noelle Stransky, James Young, and Dan Roam.

Group Genius: The Creative Power of Collaboration


Keith Sawyer - 2017
    But what if the most common beliefs about how creativity works are wrong? Group Genius tears down some of the most popular myths about creativity, revealing that creativity is always collaborative -- even when you're alone. Sharing the results of his own acclaimed research on jazz groups, theater ensembles, and conversation analysis, Keith Sawyer shows us how to be more creative in collaborative group settings, how to change organizational dynamics for the better, and how to tap into our own reserves of creativity.

How to Talk Your Way to Success


Harry Simmons - 2017
    Think of the pleasant and desirable things that might happen if your talks, your conversations, your letters, your telephone messages, your public appearances all were consciously channeled along the road to success.This book has as its major purpose the directing of all these words into proper, efficient, and effective lines of communication.

Cognition and Communication in the Evolution of Language


Anne Reboul - 2017
    Anne Reboul first argues that despite the routine use of language in communication, current use is not a failsafe guide to adaptive history. She points out that human cognition is as unique in nature as is language as a communication system, suggesting deep links between human thought andlanguage. If language is seen as a communication system, then the specificities of language, its hierarchical syntax, its creativity, and the ability to use it to talk about absent objects, are a mystery. This book shows that approaching language as a system for thought overcomes these problems, andprovides a detailed account of both steps in the evolution of language: its evolution for thought and its externalization for communication.

The Habermas Handbook


Hauke Brunkhorst - 2017
    His diagnoses of contemporary society and concepts such as the public sphere, communicative rationality, and cosmopolitanism have influenced virtually all academic disciplines, spurred political debates, and shaped intellectual life in Germany and beyond for more than fifty years. In The Habermas Handbook, leading Habermas scholars elucidate his thought, providing essential insight into his key concepts, the breadth of his work, and his influence across politics, law, the social sciences, and public life.This volume offers a comprehensive overview and an in-depth analysis of Habermas's work in its entirety. After examining his intellectual biography, it goes on to illuminate the social and intellectual context of Habermasian thought, such as the Frankfurt School, speech-act theory, and contending theories of democracy. The Handbook provides an extensive account of Habermas's texts, ranging from his dissertation on Schelling to his most recent writing about Europe. It illustrates the development of his thought and its frequently controversial reception while elaborating the central ideas of his work. The book also provides a glossary of key terms and concepts, making the complexity of Habermas's thought accessible to a broad readership.

Local Church: Love It, Leave It, Change It


Rick Thomas - 2017
    Have you thought about changing it? Perhaps you have thought about that but are not sure how. Let me suggest before you do anything else, read this book. I cover a lot of bases and answer a ton of questions. I will challenge you about why you attend your church. I also spend some time assessing the leadership of your church. And some chapters will challenge you too. The goals of this book are straightforward. Here are my top three: 1. I hope to spread the fame of God through this work. 2. I hope to encourage and guide church leadership. 3. I hope to envision and equip the body of Christ. As far as a community is concerned, the local church is the dearest place on earth. It's our preaching center and sanctification hospital. It's the place where the followers of Christ gather to worship our Leader and build up each other. There is nothing like it in our fallen world. May the LORD use this book to help you make your local church a better community for His glory and your benefit. Rick

Relationshipping: An Introduction to Conversations about Partnership, Sex, and Dating


Faith G. Harper - 2017
    Microcosm Publishing bestseller Dr. Faith cuts through the crap with sharp guidelines on how to be a human being in an adult, loving, intimate relationship. None of that "wait three days before you return their call" BS--it's all about trusting your gut, communicating your needs and wants, and hearing and respecting theirs.

The Entrepreneur's Book of Actions: Essential Daily Exercises and Habits for Becoming Wealthier, Smarter, and More Successful


Rhett Power - 2017
    In the end, you will minimize effort needed to complete basic tasks, freeing up more time for creative and innovative endeavors absolutely necessary ingredients for succeeding in today s competitive landscape. "

Your Invisible Toolbox: The Technological Ups and Interpersonal Downs of the Millennial Generation


Rowena Crosbie - 2017
    if you have the right set of tools.Each of us has two sets of tools. The first toolbox is filled with the technical skills, equipment, and devices needed to help us carry out our activities. The second toolbox is invisible. It contains the tools that we use in human interactions.According to Harvard University, Stanford Research Institute, and the Carnegie Foundation, 85% of your success comes from our interpersonal skills and how you relate to others.For the first time in American history, there are four generations coming together in the workplace. This brings a whole new set of challenges to modern business. Your Invisible Toolbox tackles the challenges many millennials face with a unique set of research-based tools, put together in an easy-to-apply road map to success.When used well, the effects of using these tools are anything but invisible. *Your Invisible Toolbox is a 2018 IBPA Benjamin Franklin Award Winner