Best of
Communication

1998

Without Offense: The Art of Giving and Receiving Criticism


John Lewis Lund - 1998
    Without offense

What the Face Reveals: Basic and Applied Studies of Spontaneous Expression Using the Facial Action Coding System


Paul Ekman - 1998
    Today's widely available, sophisticated measuring systems have allowed us to conduct a wealth of new research on facial behavior that has contributed enormously to our understanding of the relationship between facial expression and human psychology. The chapters in this volume present the state-of-the-art in this research. They address key topics and questions, such as the dynamic and morphological differences between voluntary and involuntary expressions, the relationship between what people show on their faces and what they say they feel, whether it is possible to use facial behavior to draw distinctions among psychiatric populations, and how far research on automating facial measurement has progressed. The book also includes follow-up commentary on all of the original research presented and a concluding integration and critique of all the contributions made by Paul Ekman.As an essential reference for all those working in the area of facial analysis and expression, this volume will be indispensable for a wide range of professionals and students in the fields of psychology, psychiatry, and behavioral medicine.

Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication


Sharon Strand Ellison - 1998
    Provides verbal tools for healing conflict, enhancing self-esteem, becoming more open and strengthening relationships.

The Art of Persuasion: Winning Without Intimidation


Bob Burg - 1998
    You would love to have that ability, right? After studying some of the most successful men and women in modern history, author Bob Burg noticed how many common characteristics these people have—and shares them all with you. One trait that stands above all the rest is their ability to win people over to their way of thinking—they were all persuasive. Each of these life winners had a burning desire, coupled with great creativity, and a total, unshakable belief in their mission or cause. The Winning principles you will learn include:Making People Feel ImportantEverything is NegotiableDealing with Difficult PeoplePersuasion in ActionWhat Sets You Apart from the RestNuggets of WisdomPresented in everyday, clear, and often humorous language, The Art of Persuasion leaves an impression on you that will last a lifetime—filled with one success after another!

Zero-Resistance Selling: Achieve Extraordinary Sales Results Using the World Renowned Techniques of Psycho-Cybernetics


Maxwell Maltz - 1998
    You'll find step-by-step strategies to harness the power of your imagination to wipe away resistance to your sales presentations ... become an irresistible "master closer" ... conquer self-defeating habits ... and use stress to your advantage.

Answers: Straightforward Answers to Tough Gospel Questions


Joseph Fielding McConkie - 1998
    How close are we to the Second Coming? Are we assigned guardian angels? Did we choose our eternal companion in the premortal world? Are children who die before the age of accountability saved in the highest degree of the celestial kingdom? These are just some of the compelling questions examined by Joseph Fielding McConkie in this fascinating book of answers to gospel questions.Written in an easily accessible question-and-answer format and in Brother McConkie's characteristic straightforward way, the book is arranged by such topics as:Why Joseph Smith?Grace and MercyThe Premortal LifeLife beyond the GraveSigns of the Times and the Millennial DayWomen and the PriesthoodScience and ReligionWith these and much more, this book is filled with great teachings in down to earth terms - a priceless addition to any gospel library.

The Lexicon: A Cornucopia of Wonderful Words for the Inquisitive Word Lover


William F. Buckley Jr. - 1998
    Introduction by Jesse Sheidlower; illustrations by Arnold Roth.

The Weight of Your Words: Measuring the Impact of What You Say


Joseph M. Stowell - 1998
    We claim it strengthens them. Allows them to let the harsh words of other children roll off their backs. But the truth is that words have power. Power to encourage. Power to heal. But also power to intimidate, power to scourge, and power to wound.How are you using the power of words? What we say has both spiritual and physical implications. Revelation 21:8 tells us that liars have their place in the Lake of Fire. And we all have seen the devastation wreaked by rumors on innocent reputations. Yet with the same intensity, kind words can soothe a broken spirit and restore shattered relationships. Your words also say a lot about you. Jesus said, 'For out of the overflow of the heart the mouth speaks' (Matthew 12:34). If our hearts are not in tune with God, neither will be our words. In The Weight of Your Words, Joseph Stowell shares the truth about the tongue straight from the Bible, God's Word to His people. He challenges us to not allow our mouths to be controlled by our anger or our circumstances, but rather, to be controlled by the Holy Spirit and His work in our lives. Take inventory of your words and your heart attitude with Joseph Stowell in The Weight of Your Words.

The American Sign Language Handshape Dictionary


Richard A. Tennant - 1998
    This illustrated reference organizes more than 1,600 ASL signs by 40 basic hand shapes and includes detailed descriptions on how to form each sign to represent the varying terms that they might mean.

Language Ideologies: Practice and Theory


Bambi B. Schieffelin - 1998
    Mediating between social structures and forms of talk, such ideologies are not only about language. Rather, they link language to identity, power, aesthetics, morality and epistemology. Through such linkages, language ideologies underpin not only linguistic form and use, but also significant social institutions and fundamental notions of person and community.The essays in this new volume examine definitions and conceptions of language in a wide range of societies around the world. Beginning with an introductory survey of language ideology as a field of inquiry, the volume is organized in three parts. Part I, Scope and Force of Dominant Conceptions ofLanguage, focuses on the propensity of cultural models of language developed in one social domain to affect linguistic and social behavior across domains. Part II, Language Ideology in Institutions of Power, continues the examination of the force of specific language beliefs, but narrows thescope to the central role that language ideologies play in the functioning of particular institutions of power such as the law, mass media, or nationalism. Part III, Multiplicity and Contention among Ideologies, emphasizes the existence of variability, contradiction, and struggles among ideologieswithin any given society. This will be the first collection of work to appear in this rapidly growing field, which bridges linguistic and social theory. It will greatly interest linguistic anthropologists, social and cultural anthropologists, sociolinguists, historians, cultural studies, communications, and folklore scholars.

The Book of Fabulous Questions: Great Conversation Starters about Love, Sex and Other Personal Stuff


Penelope Frohart - 1998
    Some are easy, some complicated, some admittedly controversial. These questions will spice up any conversation. They can be posed to friends, spouses, casual acquaintances, lovers, relatives, just about anyone! They're intended, at the very least, to initiate some fun and perhaps lively conversations and they may open up conversational territories previously unknown. This book guarantees a great time!

Race, Culture, and Equality (Hoover Essays (Stanford, Calif.: 1998), No. 23.)


Thomas Sowell - 1998
    This essay, Race, Culture, and Equality, distills the results found in the trilogy that was published during these years---Race and Culture (1994), Migrations and Cultures (1996), and Conquests and Cultures (1998). The most obvious and inescapable finding from these years of research is that huge disparities in income and wealth have been the rule, not the exception, in countries around the world and over centuries of human history. Real income consists of outputs and these outputs have been radically different because the inputs have been radically different from peoples with different cultures. Geography alone creates profound differences among peoples. It is not simply that such natural wealth as oil and gold are very unequally distributed around the world. More fundamentally, people themselves are different because of different levels of access to other peoples and cultures. Isolated peoples have always lagged behind those with greater access to a wider world, whether isolation has been the result of mountains, jungles, widely scattered islands or other geographic barriers. Cities have been in the vanguard of cultural, technological and economic progress in virtually every civilization. But the geographic settings in which cities flourish are by no means equally distributed around the globe. Urbanization has been correspondingly unequally developed in different geographic regions--most prevalent among the networks of navigable waterways in Western Europe and least prevalent where such waterways are most lacking in tropical Africa. If geography is not egalitarian, neither is demography. When the median age of Jews in the United States is 20 years older than the median age of Puerto Ricans, then there is no way that these two groups could be equally represented in jobs requiring long years of experience, in retirement homes or in sports. Even if they were identical in every other way, radically different age distributions would prevent their being equal in incomes or occupations. Discrimination is also one of the many factors operating against equality. But even if all human beings behaved like saints toward one another, the other factors would still make equality of income and wealth virtually impossible to achieve. Neither geography nor history can be undone but we can at least avoid artificially creating cultural isolation under glittering names like "multiculturalism."

Coaching: Evoking Excellence in Others


James Flaherty - 1998
    Peter M. Senge and self-observation in a relationship of mutual trust, respect and freedom of expression. It will probe you to rethink and possibly undo how you relate to your clients, your partner, your staff, your friends, and how you produce long-term excellent performance in yourself. do when we find ourselves stuck in our coaching efforts. These chapters, have been included to expand the coaches repertory and readiness to step into wider areas of engagement with clients. As with the previous edition these chapters have annotated bibliographies at their conclusion that will assist the reader in continuing their study. The appendix also has expanded list of self-observation exercises and practices as well as additional material that can be used in assessment. want to challenge their methods of partnering with clients. It is also applicable to managers intending to include coaching in their developmental roles with team members. project management for more than 12,000 people. These have included participants from many Fortune 500 companies such as AT&T, FMC, Chrysler, Ernst & Young, Cargill, Levi Strauss and Coopers & Lybrand.

Straight Talk: Turning Communications Upside Down for Strategic Results at Work


Eric F. Douglas - 1998
    In STRAIGHT TALK, consultant Eric Douglas shows readers how to identify their own communication style and the styles of others, suggests ways to adapt their style for strategic results, and offers tips for overcoming conflict, reaching consensus, and avoiding communication traps.

Model Business Letters, E Mails & Other Business Documents


Shirley Taylor - 1998
    A comprehensive, easy-to-use reference book packed with valuable information, useful techniques, practical tips and guidelines.

Just the Facts: How Objectivity Came to Define American Journalism


David T.Z. Mindich - 1998
    The high priests of the profession worship the concept, while the iconoclasts of advocacy journalism, new journalism, and cyberjournalism consider objectivity a golden calf. Meanwhile, a groundswell of tabloids and talk shows and the increasing infringement of market concerns make a renewed discussion of the validity, possibility, and aim of objectivity a crucial pursuit.Despite its position as the orbital sun of journalistic ethics, objectivity--until now--has had no historian. David T. Z. Mindich reaches back to the nineteenth century to recover the lost history and meaning of this central tenet of American journalism. His book draws on high profile cases, showing the degree to which journalism and its evolving commitment to objectivity altered-and in some cases limited--the public's understanding of events and issues. Mindich devotes each chapter to a particular component of this ethic-detachment, nonpartisanship, the inverted pyramid style, facticity, and balance. Through this combination of history and cultural criticism, Mindich provides a profound meditation on the structure, promise, and limits of objectivity in the age of cybermedia.

Principles of Animal Communication


J.W. Bradbury - 1998
    Starting with the physics and physiology of signal production, propagation and reception, the book proceeds to the economics of cooperating communicators and ends with a discussion of the complications arising when the interests of sender and receiver do not coincide. A variety of signal analysis and evolutionary methods are explained and demonstrated using examples. Although the authors emphasize a quantitative approach throughout, only a basic knowledge of algebra is needed and the relevance of all the results is explained. The authors also identify unresolved issues - subjects for future research.

The Touchstone of Life: Molecular Information, Cell Communication, and the Foundations of Life


Werner R. Loewenstein - 1998
    Taking us into a microscopic world, he lays bare an all-pervading communication network inside and between our cells—a web of extraordinary beauty, where molecular information flows in gracefully interlaced circles. Loewenstein then takes us on a journey along that web and we meet the macromolecules, and see how they capture information from their surrounds.

Visual Language: Global Communication for the 21st Century


Robert E. Horn - 1998
    The result is a new synthesis: a way of thinking about visual language that integrates and extends the different elements on which he draws. It may come to be, as he predicts, the starting point for a new field of study that develops the "global language for the 21st century."

The Dark Side of Close Relationships


Spitzberg - 1998
    In the preface to that collection of essays, they argued that To fully understand how people function effectively requires us to consider how individuals cope with social interaction that is difficult, problematic, challenging, distressing, and disruptive. In this companion volume, the focus expands from social interaction to close relationships. Aside from the inherent need to investigate the bad as well as the good of interpersonal relationships, the editors and their colleagues simply find the dark side metaphor to be intellectually arousing. It stimulates investigation of important yet often neglected phenomena, and it especially encourages consideration of the hidden and forbidden, and the paradoxical and ironic elements of human relating.This volume assembles the cutting-edge work of first rate scholars from the ranks of communication, psychology, sociology, and cognate disciplines. As in the previous text, the subject matter and stylistic approaches are diverse, reflecting the broad and interdisciplinary domain that is the dark side of human affairs. The selection of topics is somewhat selective, reflecting only a sample of emerging scholarship in the interdisciplinary study of relationships.These internationally recognized scholars examine various topics related to the dark side, including fatal attractions, jealousy and envy, misunderstanding, gossip, conflict, codependence, sexual coercion, stalking, relationship termination, unrequited love, and mental health problems in relationships. Some chapters present original data and models, whereas others reconfigure the way in which the understandings of relationships can be better understood. In addition, the bookend chapters examine the ideology, nature, and problems of dark side scholarship. Collectively, the scholarly journeys made in this volume are intended to illustrate the complexities--both moral and functional--involved in close relationship processes. The intent is neither to valorize nor demonize the darker aspects of close relationships, but rather to emphasize their importance to the day-to-day doing of relationships. Only by accepting such processes as integral to relationships can their role be fully understood.

Building Communicative Competence with Individuals Who Use Augmentativ


Janice C. Light - 1998
    Tested and customized to meet the needs of speech-language pathologists and other communication partners of AAC users, this program is appropriate for children, adolescents, and adults at any stage of communicative development. Along with specific directions for building strategies and skills, it provides guidelines for adapting the instruction methods to teach other skills.

It's a Jungle Out There!: Dealing with Difficult Behavior in the Workplace


Charles Mallory - 1998
    

Belles Lettres An Art Deco Writing Tablet (Belles Letters)


NOT A BOOK - 1998
    Combining the romance of a hand-penned letter with the practicality of laser-compatible paper, these elegant writing tablets feature an assortment of full-color stationery printed on high-quality paper, with a lined sheet to help guide your writing and elastic closures.

10-Minute Life Lessons for Kids: 52 Fun and Simple Games and Activities to Teach Your Child Honesty, Trust, Love, and Other Important Values


Jamie C. Miller - 1998
    Children will discover the objectives themselves as they actively participate in fun games and activities.The games can be done in any order, with very little planning and with very few supplies--just common objects most people have around the house like toothpicks, string, pennies, or an apple. Some can be done while riding in the car, and others can be expanded to fill a whole evening with family fun. The activities in 10-Minute Life Lessons for Kids will not only create cozy and enjoyable moments of family togetherness, they will have a lasting impact on your growing child.

Complete Idiot's Guide to Learning Sign Language


Susan Shelly - 1998
    Since the passage of the Americans with Disabilities Act in 1990, a new era of communication between hearing and deaf communities has formed, and education systems from grade schools through university level have offered classes on signing. This comprehensive guide to using and understanding American Sign Language intended for both the hearing impaired, their friends and families, and the millions who have always wanted to know how to do it includes simple instruction on the alphabet, the hand symbols, what to do in cases of miscommunication, and listings of institutes and courses, as well as clear line drawings throughout.

On the Pragmatics of Communication


Jürgen Habermas - 1998
    First, it serves as the theoretical underpinning for his theory of communicative action, a crucial element in his theory of society. Second, it contributes to ongoing philosophical discussion of problems concerning meaning, truth, rationality, and action. By the "pragmatic" dimensions of language, Habermas means those pertaining specifically to the employment of sentences in utterances. He makes clear that "formal" is to be understood in a tolerant sense to refer to the rational reconstruction of general intuitions or competences. Formal pragmatics, then, aims at a systematic reconstruction of the intuitive linguistic knowledge of competent subjects as it is used in everyday communicative practices. His program may thus be distinguished from empirical pragmatics--for example, sociolinguistics--which looks primarily at particular situations of use.This anthology brings together for the first time, in revised or new translation, ten essays that present the main concerns of Habermas's program in formal pragmatics. Its aim is to convey a sense of the overall purpose of his linguistic investigations while introducing the reader to their specific details, in particular to his theories of meaning, truth, rationality, and action.