Best of
Communication

1992

Lend Me Your Ears: Great Speeches in History


William Safire - 1992
    It is selected, arranged, and introduced by William Safire, who honed his skills as a presidential speechwriter. He is considered by many to be America's most influential political columnist and most elegant explicator of our language. Covering speeches from Demosthenes to George W. Bush, this latest edition includes the words of Cromwell to the "Rump Parliament," Orson Welles eulogizing Darryl F. Zanuck, General George Patton exhorting his troops before D-Day, and Ruth Bader Ginsburg speaking on Bush v. Gore. A new section incorporates speeches that were never delivered: what Kennedy was scheduled to say in Dallas; what Safire wrote for Nixon if the first moon landing met with disaster; and what Clinton originally planned to say after his grand jury testimony but swapped for a much fiercer speech.

Cards of Your Destiny: What Your Birthday Reveals about You & Your Past, Present & Future


Robert Lee Camp - 1992
    Covering finances, career, travel, health and relationships, this book will amaze you with detailed descriptions of the events of your life and help you change your life for the better. The predictions about your future are startlingly accurate and insightful, including answers to such questions as: -When will you have the Millionaire's Spread?-When will you meet someone new or get married?-When will you reach the pinnacle of success in your occupation-In which years should you expand your business, and in which should you stay in a holding pattern?-When will you have changes in your career or move to a new home?-Which people will be the most beneficial to you in the coming year? Turn to page 351 for a one-minute reading right now! Using an in-depth, yet surprisingly simple fortune telling system, Cards of Your Destiny combines an ordinary deck of playing cards with a science used by ancient Egyptians. This book is your key to unlocking the mysteries of your past, present and future.

The Right to Speak: Working with the Voice


Patsy Rodenburg - 1992
    Rodenburg has trained thousands of actors, singers, media personalities, lawyers, politicians, business people, teachers and students in the art of using their voice fully and expressively without fear. She has taught them how to breathe, how to support their breath, how to stretch their voice to meet any vocal effort and how to have total confidence in whatever they say--the right to speak.

What Did You Say?: The Art of Giving and Receiving Feedback


Charles N. Seashore - 1992
    

Sales power: the silva mind method: for sales professionals


José Silva - 1992
    Silva explains how creative visualization will teach readers how to establish an immediate rapport with customers, handle objections and rejections, and more.

Environmental Interpretation: A Practical Guide for People with Big Ideas and Small Budgets


Sam H. Ham - 1992
    Drawing on 20 years experience and the successes of his colleagues worldwide, Sam Ham presents an unusually diverse collection of low-cost communication techniques that really work.More than 200 illustrations, photos, and technical insets provide simple instructions for designing and implementing effective education programs in forests, parks, protected areas, zoos, botanical gardens, extension and community programs, and in all kinds of agriculture and natural resource management programs.Aside from its step-by-step, "how-to" approach, what sets this volume apart is its solid theoretical foundation. Readers learn not only how to communicate their ideas more forcefully but why the methods work. Some 20 case studies, carefully selected from throughout the Western Hemisphere, stimulate the imagination and show how others have successfully applied what this book is about.Written for beginners and experts alike, the book represents a valuable resource for anyone faced with the need to communicate about the environment yet constrained by lack of money and experience.

Excellence in Public Relations and Communication Management


James E. Grunig - 1992
    The purpose of this project was to answer two fundamental questions about public relations: What are the characteristics of an excellent communication department? How does excellent public relations make an organization more effective, and how much is that contribution worth economically? The research team began its work with a thorough review of the literature in public relations and related disciplines relevant to these questions. What started as a literature review, however, has ended in a general theory of public relations, one that integrates most of the wide range of ideas about, and practices of, communication management in organizations.

V/F Validation: The Feil Method: How to Help Disoriented Old-Old


Naomi Feil - 1992
    Fine. Minimal shelfwear. No markings. Pages are clean and bright. Binding is tight.

Solution Talk: Hosting Therapeutic Conversations


Ben Furman - 1992
    A conversation dominated by "solution talk" rather than "problem talk" is characterized by an atmosphere of mutual respect and is likely to focus on the future rather than the past, on resources rather than failings, on success and progress rather than failure, on credit rather than blame, and on solutions rather than problems. This book brings the principles of solution talk to life. Furman and Ahola demonstrate that in situations where there seems little or no reason to hope, where the burdens of the past seem too heavy to bear and the future looks dark, there are always some overlooked resources. They show that in uncovering resources one does not have to be serious--much can be accomplished by injecting a small dose of humor within the context of a large dose of respect. Furman and Ahola persuasively demonstrate how simply inviting people to generate visions of a positive future can open the way to new possibilities. They provocatively argue for a more constructive vocabulary to refer to problem behavior and stir the imagination of the reader by eschewing conventional psychological explanations in favor of inventive--even absurd--ones. If these principles were presented without clinical examples, readers might doubt the applicability of solution talk to difficult and seemingly intractable cases. But the authors have provided an impressive collection of case material and clinical vignettes, including work with individuals, families, and organizations. Told with candor, respect and humor, these stories refreshingly document the emerging view ofpsychotherapy not as a method of curing disturbed people and families, nor as a technique for fixing problems, but rather as a way of conversing with people that is likely to inspire solutions and enhance collaboration among those concerned. In Solution Talk Furman and Ahola manage to conv

Science as Practice and Culture


Andrew Pickering - 1992
    Andrew Pickering has invited leading historians, philosophers, sociologists, and anthropologists of science to prepare original essays for this volume. The essays range over the physical and biological sciences and mathematics, and are divided into two parts. In part I, the contributors map out a coherent set of perspectives on scientific practice and culture, and relate their analyses to central topics in the philosophy of science such as realism, relativism, and incommensurability. The essays in part II seek to delineate the study of science as practice in arguments across its borders with the sociology of scientific knowledge, social epistemology, and reflexive ethnography.

A Guide to Task Analysis: The Task Analysis Working Group


Barry Kirwan - 1992
    This work shows readers how to target task analysis TA resources effectively over the life cycle of a project from conceptual design Through To Systems Operation, Noting The Role Of TA In Safety And Quality assurance, minimizing operator error,

Basic Media Writing


Melvin Mencher - 1992
    Mencher offers a unique insider's look at an array of media from newspapers, magazines, and photojournalism to advertising, public relations, and broadcasting. His numerous, gritty photographs and vibrant examples highlight the world of journalism in a way no other book does.

Creating Powerful Brands


Leslie de Chernatony - 1992
    This new fourth edition is no exception. THE definitive introductory textbook for this crucial topic, it is highly illustrated and comes packed with over 50 brand-new, real examples of influential marketing campaigns. Bullets: OCo Summarises the latest thinking and best practice in the domain of brandingOCo All new real marketing campaigns show how branding theories are implemented in practiceOCo Brought right up to date with a clear European and UK focusUndergraduate business and marketing students studying brand management will find this an invaluable resource in their quest to understand how branding really works."

Telephone Conversation


Robert Hopper - 1992
    Hopper's aim is to begin to reveal to us the complex world of telephone conversation, and that is what he succeeds marvellously in doing." --Discourse & Society"A guided tour through the interior world of phone interactions, Telephone Conversation is a playful, often poetic excursion into the dance-like qualities of language as and in technology." --Wayne A. Beach" Telephone Conversation is an engagingly written book, peppered with snippets of telephone chat that enable readers to see the extraordinariness of ordinary talk." --Quarterly Journal of Speech..". the first comprehensive work on telephone interaction... Written in a lucid, often poetic manner, it keeps the reader's interest to the end." --Anthropological LinguisticsVoice mail, answering machines, car phones, call-waiting, call-forwarding--it seems the telephone at times controls our lives. Here Robert Hopper eavesdrops on the sounds of telephone conversation, the most important yet least examined province of contemporary communication and an important aspect of contemporary life.

Mutual Misunderstanding: Scepticism and the Theorizing of Language and Interpretation


Talbot J. Taylor - 1992
    An affirmative answer to the latter question is apparently taken for granted. However, in Mutual Misunderstanding, Talbot J. Taylor shows that the sceptical doubts about communicational understanding do in fact have a profoundly important, if as yet unacknowledged, function in the construction of theories of language and interpretation.Mutual Misundertanding thus presents a strikingly original analysis of the rhetorical patterns underlying Western linguistic thought, as exemplified in the works of John Locke, Jacques Derrida, Gottlob Frege, Jonathan Culler, Noam Chomsky, Ferdinand de Saussure, H. Paul Grice, Michael Dummet, Stanley Fish, Alfred Schutz, Barbara Herrnstein Smith, Harold Garfinkel, and others. This analysis reveals how, by the combined effect of appeals to "commonsense" and anxieties about implications of relativism, scepticism has a determining role in the discursive development of a number of the intellectual disciplines making up the "human sciences" today, including critical theory, literary hermeneutics, philosophy of language and logic, communication theory, discourse and conversation analysis, pragmatics, stylistics, and linguistics. Consequently, this provocative study will be of value to readers from a wide variety of disciplinary backgrounds.

Facing Unresolved Conflicts


Mario E. Rivera - 1992
    

Teaching Concepts: An Instructional Design Guide


M. David Merrill - 1992