Delve deep into the mind of these creatures and learn what makes them tick.

    Peter Serafinowicz's Questions and Answers is a showcase for the razor wit and joyful nonsense of one of Britain's cleverest comedians, firing back genuinely funny instant replies to a stream of questions from the general public. This book collects together several hundred jokes from Peter's store of one-liners in a stylish, faux-Victorian, gifty hardback, just in time for Christmas. 'Peter Serafinowicz is hilarious' David Walliams' 'It's funny, but Peter Serafinowicz is the kind of funny person that funny people find funny' Simon Pegg 'Peter Serafinowicz is one of the funniest women in the world' Derren Brown

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    When the system begins to misfire under the workload, the ill-equipped representatives of God and the Devil tasked with managing the process are given an ultimatum. Fix The Afternet or go back to your previous afterlives. They begin an odyssey through the hordes of souls awaiting judgement and the oblivious living in search of a solution. Rich in comic detail and populated with characters real and imagined from throughout time, their quest is never going to be straightforward…

    He keeps "one up, one down and one pending" until unexpected schedule changes bring all three to Paris and Bernard's apartment at the same time.

    Tom Stoppard's hilarious play has been freely adapted from Ferenc Molnar's classic farce Jatek a Kastelyban."Adaptation in Stoppard's terms means finding a sympathetic text and using it as a s

    In Laughing Wild, two comic monologues evolve into a man and a woman’s shared nightmare of modern life and the isolation it creates. From her turf battles at the supermarket to the desperate clichés of self-affirmation he learns at his “per­sonality workshop,” they run the gamut of everyday life’s small brutalizations until they meet, with disastrous inevitability, at the Harmonic Convergence in Central Park.

     It took college freshman Aaron Karo only one week to realize that college was a joke -- an especially funny one that he could share with his friends in a regular email newsletter about life on campus. By his senior year, Ruminations on College Life had become an international phenomenon. Now, for the first time in print, here is the best of the original ezine, previously unpublished material, and brand new introductions to each section by the author. Share in the absurdity and insanity of the college experience with Karo as you read his outrageous inside account of scheming students, crazy professors, confused parents, and rowdy frat boys. Perfect for anyone who is destined for college, currently surviving it, or already a veteran, this book is a cult classic readers can enjoy alone or read out loud at their next party for tons of laughs.

    He describes parenting as “a million different gears turning in a million different directions, all of them covered in sour milk.” In this inspiring and unconventional book of essays, he sheds light on the darker yet hilarious side of domestic life.Owning up to all his mishaps and dumbassery, Edwards shares essays on just about every topic fellow spouses and parents can appreciate, including: stupid things he’s said to his pregnant wife, the trauma of taking a toddler shopping, revelations on buying a minivan and the struggle to not fight the nosy neighbor (who is five years old).Clint’s funny, heartwarming account of the terrifying yet completely rewarding life of a parent is a breath of fresh air. Each essay in I’m Sorry...Love, Your Husband will have you thinking finally, someone gets it.

    We all know one! They like to groan and grumble, offering their own commentary on the shortcomings of modern life. Whether it is queues at the supermarket, the state of the health system, the price of a pint these days, the hairstyles of teenagers, or the number of Maltesers you actually get in a bag, there is always something that will get their goat. 'The Grumpy Old Git's Guide to Life' is a hilarious celebration of all these grumps, how to identify one, what exactly they find so irritating and why we find their rants quite so amusing.

    Poems, sketches, cartoons, short prose pieces and doctored photos.

    Vocal selections from the uproarious Broadway production that won the Tony Award for Best Musical in 2005. Songs include: All for One * Always Look on the Bright Side of Life * Brave Sir Robin * Come with Me * Find Your Grail * Fisch Schlapping Dance * He Is Not Dead Yet * His Name Is Lancelot * I'm All Alone * King Arthur's Song * Knights of the Round Table * Laker Girls Cheer * Monks Chant * Run Away! * The Song That Goes Like This * Whatever Happened to My Part? * Where Are You? * You Won't Succeed on Broadway. Includes five pages of color photos.

    Packed full of zingers and hilarious illustrations, if this doesn't put a smile on your face, nothing will. What's not to like:The other day someone left a piece of plasticine in my dressing room. I didn't know what to make of it. I'm against hunting. I'm actually a hunt saboteur. I go out the night before and shoot the fox. I saw this bloke chatting up a cheetah. He was trying to pull a fast one. Black holes. I don't know what people see in them. So I fancied a game of darts with my mate. He said, 'Nearest the bull goes first.' He went 'Baah' and I went 'Moo'. He said 'You're closest.' Velcro. What a rip-off. Black Beauty. He's a dark horse. I've got a sponge front door. Hey, don't knock it.

    Published in its entirety for the first time and illustrated, The Complete Fawlty Towers will appeal to the millions of fans who have suffered through endless PBS fundraisers waiting for the next episode -- and anyone who has survived a package holiday tour. Fawlty Towers is the hotel of every traveler's nightmare. Basil Fawlty -- ill-tempered, henpecked, and conniving -- tries in vain to be master of his house under the disapproving and ever-watchful eye of his wife, Sybil. The hotel offers service by Manuel, the incompetent Spanish waiter whose feeble grasp of English makes for hilarious misunderstandings, and Polly, the unflappable chambermaid who is Fawlty Towers' only sane employee. Meals are scorched in the kitchen while adulterers consort upstairs and chaos reigns all around. For countless fans, Fawlty Towers is the best-loved bad hotel in the world, and with publication of The Complete Fawlty Towers they will all have a chance to relive its outrageous awfulness.

    is the eagerly anticipated successor to News From Lake Wobegon (one of the bestselling spoken-word audio ever) and More News From Lake Wobegon. This collection contains 17 touching, exquisitely funny monologues from Garrison Keillor recorded during American Radio Company broadcasts from tour stops all over the country. The tales, says Keillor, are about "the luxury of rhubarb pie, the perils of prophecy, Florian and Myrtle's thrifty vacation, the vapor lights of Our Lady of Perpetual Responsibility. . . ." They are also about joy, grief, dreams, luck, and mysteries—about the extraordinary moments of wonder that illuminate our ordinary lives. Contents:Fertility: The Kresbach's Vacation; Prophet; The Six Labors of Father Wilmer; FertilityPatience: Aunt Ellie; Duke's 25th; Jobhunting; You're Not the Only OneYouth: Blue Devils; Nostalgia; O Christmas Tree; Pageant; Messy ShoesRhubarb:  Rhubarb; Sweet Corn; The Sun's Gonna Shine Someday; Yellow Ribbon