Inspired by the power of these ads, Heather Andrea Williams uses slave narratives, letters, interviews, public records, and diaries to guide readers back to devastating moments of family separation during slavery when people were sold away from parents, siblings, spouses, and children. Williams explores the heartbreaking stories of separation and the long, usually unsuccessful journeys toward reunification. Examining the interior lives of the enslaved and freedpeople as they tried to come to terms with great loss, Williams grounds their grief, fear, anger, longing, frustration, and hope in the history of American slavery and the domestic slave trade. Williams follows those who were separated, chronicles their searches, and documents the rare experience of reunion. She also explores the sympathy, indifference, hostility, or empathy expressed by whites about sundered black families. Williams shows how searches for family members in the post-Civil War era continue to reverberate in African American culture in the ongoing search for family history and connection across generations.

    In his groundbreaking book, Disintegration, Pulitzer-Prize winning columnist Eugene Robinson argues that over decades of desegregation, affirmative action, and immigration, the concept of Black America has shattered. Instead of one black America, now there are four:• a Mainstream middle-class majority with a full ownership stake in American society;• a large, Abandoned minority with less hope of escaping poverty and dysfunction than at any time since Reconstruction’s crushing end; • a small Transcendent elite with such enormous wealth, power, and influence that even white folks have to genuflect; • and two newly Emergent groups—individuals of mixed-race heritage and communities of recent black immigrants—that make us wonder what “black” is even supposed to mean.Robinson shows that the four black Americas are increasingly distinct, separated by demography, geography, and psychology. They have different profiles, different mindsets, different hopes, fears, and dreams. What’s more, these groups have become so distinct that they view each other with mistrust and apprehension. And yet all are reluctant to acknowledge division. Disintegration offers a new paradigm for understanding race in America, with implications both hopeful and dispiriting. It shines necessary light on debates about affirmative action, racial identity, and the ultimate question of whether the black community will endure.

    Bridging the fields of environmental history, cultural studies, critical race studies, and geography, Finney argues that the legacies of slavery, Jim Crow, and racial violence have shaped cultural understandings of the great outdoors and determined who should and can have access to natural spaces. Drawing on a variety of sources from film, literature, and popular culture, and analyzing different historical moments, including the establishment of the Wilderness Act in 1964 and the aftermath of Hurricane Katrina, Finney reveals the perceived and real ways in which nature and the environment are racialized in America. Looking toward the future, she also highlights the work of African Americans who are opening doors to greater participation in environmental and conservation concerns.

    A classic comparative study of medicine and national culture, Medicine and Culture shows us that while doctors regard themselves as servants of science, they are often prisoners of custom.

    George Jackson died on August 21, 1971, at the hands of San Quentin prison guards during an alleged escape attempt. At eighteen, George Jackson was convicted of stealing seventy dollars from a gas station and was sentenced from one year to life. He was to spent the rest of his life -- eleven years-- in the California prison system, seven in solitary confinement. In prison he read widely and transformed himself into an activist and political theoretician who defined himself as a revolutionary.

    There was atime when this revered organization ranked among the lowest in the country in this area. Within ten years, however, it had climbed to among the highest and has emerged as the thought leader in the space.How did Cleveland Clinic turn itself around so effectively and so quickly?More important, how can you do the same with your organization?In gripping, visceral, on-the ground fashion, Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations--methods that seamlessly translate to any business seeking to improveits customer experience. This strategic guide covers:How the Clinic's leaders redefined the concept of patient experience and developed a strategy to improve itCritical lessons learned regarding organization, recruitment, training, and measuring service excellenceWays in which the Clinic aligned its entire workforce around its Patients First strategyHow leaders improved the critical element of physician communicationRather than view patients simply as sick people who need treatment, Cleveland Clinic sees them also as important stakeholders in the organization's success. Patients are customers--who desire, pay for, and deserve the best possible care and experience during what is often a challenging time in their lives.Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, Service Fanatics provides actionable lessons for any manager and business leader beyond healthcare.Whether you run a healthcare institution, nonprofit, or for-profit business, Service Fanatics will help you create the kind of customer experience that promises to transform your organization into an industry powerhouse.

    From distressed small communities in Central Appalachia to wealthy suburbs; from disparate cities to once-idyllic farm towns; it's a heartbreaking trajectory that illustrates how this national crisis has persisted for so long and become so firmly entrenched. Beginning with a single dealer who lands in a small Virginia town and sets about turning high school football stars into heroin overdose statistics, Macy endeavors to answer a grieving mother's question-why her only son died-and comes away with a harrowing story of greed and need. From the introduction of OxyContin in 1996, Macy parses how America embraced a medical culture where overtreatment with painkillers became the norm. In some of the same distressed communities featured in her bestselling book Factory Man, the unemployed use painkillers both to numb the pain of joblessness and pay their bills, while privileged teens trade pills in cul-de-sacs, and even high school standouts fall prey to prostitution, jail, and death.Through unsparing, yet deeply human portraits of the families and first responders struggling to ameliorate this epidemic, each facet of the crisis comes into focus. In these politically fragmented times, Beth Macy shows, astonishingly, that the only thing that unites Americans across geographic and class lines is opioid drug abuse. But in a country unable to provide basic healthcare for all, Macy still finds reason to hope-and signs of the spirit and tenacity necessary in those facing addiction to build a better future for themselves and their families.

    Here is the most recent scholarship on the geographic, social, ethnic, economic, and cultural journey of "the other Americans, " together with vital portraits of black pioneers and seminal figures in the struggle for freedom, as well as additional material on historical developments in the Reagan, Bush, and Clinton years.

    A mob dragged them from the jail and lynched two of them. No one in Marion, Indiana was ever punished for the murders. In this gripping account, James H. Madison refutes the popular perception that lynching was confined to the South, and clarifies 20th-century America's painful encounters with race, justice, and memory.

    Black women "shift" by altering the expectations they have for themselves or their outer appearance. They modify their speech. They shift "White" as they head to work in the morning and "Black" as they come back home each night. They shift inward, internalizing the searing pain of the negative stereotypes that they encounter daily. And sometimes they shift by fighting back.With deeply moving interviews, poignantly revealed on each page, Shifting is a much-needed, clear, and comprehensive portrait of the reality of African American women's lives today.

    Now this fascinating book extends the Mindset List approach to dramatize what it was like to grow up for every American generation since 1880, showcasing the remarkable changes in what Americans have considered "normal" about the world around them.Expands Tom McBride and Ron Nief's popular annual Mindset Lists to explore the mindset of nine generations of Americans, from 1880 to the future high school graduates of 2030Offers a novel and absorbing way to understand the frame of reference of Americans through history, whether it's the high school grads of 1918, who viewed riding an elevator as a thrill second only to roller coasters, or those of 2009, who have always thought of "friend" as an active verbPuts a human face on the evolution of historical changes related to technology, the struggle for rights and equality, the calamities of war and depression, and other areasThe annual Mindset List garners extensive media attention, including on Today, The Early Show, the NBC Nightly News, CNN, and Fox as well as in the Wall Street Journal, the New York Times, USA Today, the Los Angeles Times, Time magazine, and hundreds of international publicationsWhatever your own generational mindset, this book will give you an entertaining and important new tool for understanding the unique perspective and experience of Americans over more than a hundred and fifty years.

    Only a select few have ever had access to the truth about what became known as Area 51.But what happened to the remnants of that crash is shrouded in even greater mystery. What began in the high desert of New Mexico ended at Wright-Patterson, an ultra top-secret Air Force base in Dayton, Ohio. The physical evidence of extraterrestrial visitation was buried deep within this nuclear stronghold.How tragic that such seismic news should be kept from the people of the world...pieces of history, now quickly dwindling into oblivion as the last of the secret-keepers passes on.In spite of its rich history of military service to our nation, Wright-Patterson also stands as the secret tomb of one of the greatest occurrences in recorded history. But be prepared...the real Area 51--Wright-Patterson's vault--is about to be opened.

    Like William Clarke Quantrill and "Bloody Bill" Anderson, Samuel Hildebrand was a proud Missouri bushwhacker. In this long out of print book, Hildebrand describes raids and executions his band of men carried out. He remained at the end of the war and unreconstructed rebel and fervent racist. Like many of his southern brethren who fought, he never owned slaves but kept a captured black man with him after the war. This self-serving but fascinating account is a valuable addition to the canon of Civil War literature. In it, Hildebrand claims that others have tried to tell his story but have gotten it wrong, so he has a notarized statement by prominent men included as verification of authenticity. Every memoir of the American Civil War provides us with another view of the catastrophe that changed the country forever. For the first time ever, this long-out-of-print book is available as an affordable, well-formatted book for e-readers and smartphones. Be sure to LOOK INSIDE or download a sample.

    His addresses at Gettysburg and at his inaugurals, his presidential messages and public lectures, are an essential record of the war and have forever shaped the nation’s memories of it. This Library of America volume collects writings from 1859 to 1865 and contains 555 speeches, messages, proclamations, letters, memoranda, and fragments. They record the words and deeds—the order to resupply Fort Sumter, the emancipation of the slaves held in the Confederacy, and proposals to offer the South generous terms of reconstruction—by which he hoped to defend and preserve the Union.The speeches and letters Lincoln wrote in 1859 and 1860 show his unyielding opposition to the spread of slavery and his canny appraisals of the upcoming election in which he was to win the presidency. His victory triggered the secession that he would oppose in his First Inaugural, with its appeal to logic, history, and “the better angels of our nature.”Lincoln’s wartime writings record the nearly overwhelming burdens of office during a fratricidal war, and the added burden of self-seeking Cabinet members, military cliques, and a bitter political opposition. He was savagely criticized both for being too harsh and for being too mild. He ordered the blockade of ports, suspended habeas corpus, jailed dissenters, and applauded Sherman’s devastating march to the sea; at the same time he granted clemency to individual Union deserters and releases to Confederate prisoners. “I expect to maintain this contest until successful,” he declared, and toward that end he was prepared, not without his characteristic drolleries, to suffer the paradoxes of leadership in a nation at war with itself. His writings here include pleas to his own party to spare him their patronage feuds and to generals that they act more resolutely in the field. The struggles that taxed his physical endurance also tempered his prose style, as evidenced in the nobility of his state papers, his sparse words at Gettysburg, and his poignant letter to Mrs. Bixby, consoling her for the deaths of her sons in battle.In a message to Congress in December 1862, Lincoln wrote of the fiery trial through which the nation was passing: “We shall nobly save, or meanly lose, the last best, hope of earth.” By 1865, he was ready to offer the nation his view of the Almighty’s purposes and did so in his Second Inaugural Address with a beauty, clarity, and severity unsurpassed in American letters. Soon after, he fell to an assassin’s bullet, joining six hundred thousand of his countrymen killed in the war. He became part of what he called “the cherished memory of the loved and lost,” all those who had died that “this nation, under God, shall have a new birth of freedom.”

    military, and the historic reassurances of fluoride safety provided by the nation’s public health establishment. The Fluoride Deception reads like a thriller, but one supported by two hundred pages of source notes, years of investigative reporting, scores of scientist interviews, and archival research in places such as the newly opened files of the Manhattan Project and the Atomic Energy Commission. The book is nothing less than an exhumation of one of the great secret narratives of the industrial era: how a grim workplace poison and the most damaging environmental pollutant of the cold war was added to our drinking water and toothpaste.From the Hardcover edition.