The text covers the full range of his oeuvre, describing early assignments in the 1870s as a draftsman for leading architects in Barcelona, the innovative buildings he created for the Güell Palace and Estate, daring new structural solutions at Bellesguard, architecture inspired by nature at the Casa Calvet and in the Park Güell, and the construction of his unfinished masterpiece, the Church of the Sagrada Familia, which occupied him until his death. The author traces all the influences that led to his definitive style, from his fascination with the Orient and neogothicism to his affinity for naturalism and specific geometric forms.Brilliantly illustrated, this incisive overview of Gaudí's visionary work is ideal for those who delight in his architecture as well as those who look forward to traveling to Spain to see his monumental legacy.

    Directly in the ship’s path was the Sunshine Skyway Bridge--two ribbons of concrete, steel, and asphalt that crossed fifteen miles of open bay.  Suddenly, a violent weather cell reduced visibility to zero at the precise moment when Lerro attempted to direct the 20,000-ton vessel underneath the bridge. Unable to stop or see where he was going, Lerro drove the ship into a support pier; the main span splintered and collapsed 150 feet into the bay. Seven cars and a Greyhound bus fell over the broken edge and into the churning water below. Thirty-five people died.Skyway tells the entire story of this horrific event, from the circumstances that led up to it through the years-long legal proceedings that followed. Through personal interviews and extensive research, Bill DeYoung pieces together the harrowing moments of the collision, including the first-person accounts of witnesses and survivors. Among those whose lives were changed forever was Wesley MacIntire, the motorist whose truck ricocheted off the hull of the Summit Venture and sank. Although he was the lone survivor, MacIntire, like Lerro, was emotionally scarred and remained haunted by the tragedy for the rest of his life. Similarly, DeYoung details the downward spiral of Lerro’s life, his vilification in the days and weeks that followed the accident, and his obsession with the tragedy well into his painful last years. DeYoung also offers a history of the ill-fated bridge, from its construction in 1954, through the addition of a second parallel span in 1971, to its eventual replacement. He discusses the sinking of a Coast Guard cutter a mere three months before Skyway collapsed and the Department of Transportation’s dire warnings about the bridge’s condition. The result is a vividly detailed portrait of the rise and fall of a Florida landmark.

    In order to keep them coming back, you can't just give them good, or even great, customer service...you have to knock their socks off!Completely updated with all new techniques that will help you successfully work with even the most difficult customers, Delivering Knock Your Socks Off Service provides proven tips and strategies for:* meeting customers' expectations and satisfying their needs * becoming easier to do business with * determining the right times to bend or break the rules * becoming fantastic fixers and powerful problem-solvers * coping effectively with ""customers from hell.""Written in the same accessible and humorous style that made this book a classic, the fourth edition features fresh anecdotes and never-before-seen illustrations by cartoonist John Bush, as well as brand-new chapters on important topics including the generational divide, serving customers around the globe, and communicating effectively with coworkers across functions in other departments.Now more powerful than ever, this indispensable guide shows you how to provide better service than your customers have ever imagined

    

    It is difficult for us now, even with all our engineering and architectural skills, to imagine the extraordinary ways these medieval houses of worship were constructed. Midway through the twelfth century, the building of cathedrals became a crusade to erect awe-inspiring churches across Europe. In their zeal, bishops, monks, masons, and workmen created the architectural style known as Gothic, arguably Christianity’s greatest contribution to the world’s art and architecture. The style evolved slowly and almost accidentally as medieval artisans combined ingenuity, inspiration, and brute strength to create a fitting monument to their God. Here are the dramatic stories of the building of Saint-Denis, Notre Dame, Chartres, Reims, and other Gothic cathedrals.

    All of that can be explained. An attraction to an enigma can't.Adam Chadwick is the biggest puzzle of all. He's a stranger in town, and he won't tell Emma about his past. Is he behind the attacks at the old Victorian mansion? Or is something more sinister happening?

    It was inspired by the 1911 Wacker's Manual textbook that taught Chicago's young people about Daniel Burnham's 1909 Plan of Chicago. Over the next three years, CAF will work to give free copies of the novel to 30,000 teens and catalyze conversations in Chicago Public Schools and Chicago Public Libraries about what makes a good neighborhood.

    Today, with many incredible house transformations under their toolbelt, they're a power trio turning neighbourhood ugly ducklings into swans.If you lust over images of beautiful homes but feel stuck when it comes to your own space, these 'birds' have your back. The book is packed with gorgeous details from their projects, friendly words of encouragement and more than 400 reno tips to help you avoid budget blow-outs, manage trades and timelines, and style without stress. Whether you're starting small or going all-in with a whole-home reno, this is destined to become one of the most useful books you own.Turn your reno dreams into reality!

    Worldreader addresses that problem using e-reader technology. Worldreader works with textbook publishers across the developing world to offer a range of digital textbooks to schools as part of their wider goal to promote literacy by bringing books to all.

    How to Live in the City is a book for navigating and nurturing this important relationship.Hugo Macdonald believes you need to feel a city to understand it. He won't tell you how wide the perfect pavement should be but he will show you how to walk down a pavement with eyes wide open. This is a book to help you feel human in an inhuman environment.

    This second edition of a bestselling introduction to construction management walks you through each stage of the construction management process.Written from the constructor's perspective, this book will familiarize you with all the construction management fundamentals and how Building Information Modeling (BIM) is impacting the construction management profession.Covers interoperability of technology advances in the construction industry Explains how BIM is challenging the traditional approach to project delivery and how this affects the constructor's role Elaborates each stage of the design and construction process and the tasks associated with each of them Shows step-by-step how to estimate project costs, administer contracts, manage job site and construction operations, plan and schedule a project, monitor project performance, manage project quality and safety, and assess project risks Provides review questions at the end of each chapter to help enforce understanding The tried-and-true project management principles presented in this book will help ensure you a successful start to your career.

     Homeowners and renters of all means dream of having a beautiful home. The media makes it look so easy, but many of us have less to work with and still long to live in style. Affordable Interior Design makes luxury an affordable reality. In this DIY home decorating handbook, Helmuth reveals insider tips and her tried-and-tested methods for choosing colors, creating a gallery wall, how to use accent tables, entry benches, rugs, and more! Helmuth has shared her affordable design advice and step-by-step approaches with millions through live teaching workshops, guest columns, television appearances, and interviews. Now, she has distilled her expertise into this practical guide. The chapters follow her secret design formula and include creating a design budget, mapping out floor plans, selecting a color palette, and accessorizing like a stylist. It’s time to start living in the home of your dreams without maxing out your credit cards. Learn how with Affordable Interior Design!

    This title shows a wide variety of interior details and describes how to add or restore elements that suggest a historic flair while keeping the home comfortable and functional.

    

    Covering all aspects of timber frame construction, this practical guide is filled with easy-to-understand instructions, clear illustrations, and helpful photographs. With expert advice on selecting appropriate timber, necessary tools, safety considerations, joinery techniques, assembly, and raising, Jack Sobon and Roger Schroeder encourage beginners by offering complete plans for a small toolshed. Turn your dream of a timber frame house into a reality.