Andrew & Claire are hugely experienced in the industry, and more importantly over several locations. So make sure you read it with a marker pen in your hand. Take all of their advice - it might just prevent you from making some very expensive mistakes.’John Richardson - The Coffee Boys‘Straight forward, independent, no-nonsense advice is not easy to find.This is a must read book for every budding and existing coffee shop entrepreneur. Even if you do not own a coffee shop, read it for great business advice.’Martyn Herriott - Beverage Standards AssociationAndrew & Claire Bowen opened their first franchised coffee shop in 2007, after leaving senior roles in retail and healthcare. Within eighteen months they had opened three outlets and had over £1m turnover. In 2011 they developed their own independent format, which they continue to run. They support coffee shop owners worldwide as founders of Café Success Hub.

    The authors' six-step model clearly illustrates and elucidates the process of dealing with people in crisis: Defining the Problem, Ensuring Client Safety, Providing Support, Examining Alternatives, Making Plans, and Obtaining Commitment. Using this model, the authors then build specific strategies for handling a myriad of different crisis situations, accompanied in many cases with the dialogue that a practitioner might use when working with the individual in crisis. New videos, available through a DVD and through CourseMate (both of which are available for purchase with the text), correlate with the text and demonstrate crisis intervention techniques, ensuring that you not only understand the theoretical underpinnings of crisis intervention theories, but also know how to apply them in crisis situations.

    In this revised edition of "I Can See You Naked" - a delightful guide to presentations of all kinds - Ron Hoff begins by dismissing the technique. "Never talk to a naked audience," is his advice. It's too distracting. "I Can See You Naked" is the first book on making presentations that doesn't read like a textbook. The first book to sound like a presentation, look like a presentation, and "play" like a presentation. It is, in fact, a funny, irreverent, entertaining, and highly effective presentation on presentations. And it is a publishing success story - the first edition went back to press seven times and sold well over 100,000 copies. It has been a selection of sixteen book clubs. After four years of success, "I Can See You Naked" is now even better. This fearless new edition of the national bestseller on making great presentations has been extensively revised by author Ron Hoff, making it 25 percent larger than the first edition. It features 16 emphatic new chapters, new illustrations by Barrie Maguire, new photographs, new sidebars and panels, new nuggets to treasure, and scores of ideas ready for use in your next presentation. Why a revised edition? Because a lot has happened to presentations in four years. New to this edition are dynamic new chapters including "The Deadly Game" - how to win competitive presentations; Stand or sit? What's a presenter to do?; "How do you create excitement if you're not Madonna, Prince, or Zig Ziglar?"; "Great props don't have to be proper"; How to make a speech in a strange hotel; Questions that often float through the minds of audiences; Ten points to pin to the wall before your next one-on-one and a guide to "relationships" - the hot, new word in making presentations. Packed with insightful case studies, and personal anecdotes, "I Can See You Naked" clearly and succinctly addresses a Ann

    The text's major theme "Changes, Choices, and Constraints" explores: Contemporary "changes "in families and their structure Impacts on the "choices "that are available to family members ""Constraints ""that often limit our choices Through this approach, students are better able to understand what the research and statistics mean "for themselves"! Marriages and Families balances theoretical and empirical discussions with practical examples and applications. It highlights important contemporary changes in society and the family. This text is written from a sociological perspective and incorporates material from other disciplines: history, economics, social work, psychology, law, biology, medicine, family studies, women's studies, and anthropology. "More about the themes: " "Changes"Examines how recent profound structural and attitudinal changes affect family forms, interpersonal relationships, and raising children. It reaches beyond the traditional discussions to explore racial-ethnic families, single-parent families and gay families as well as the recent scholarship by and about men, fathers, and grandfathers. Contemporary American marriages and families vary greatly in structure, dynamics, and cultural heritage. Thus, discussions of gender roles, social class, race, ethnicity, age, and sexual orientation are integrated throughout this book. To further strengthen students understanding of the growing diversity among today's families, the author included a series of boxes that focus on families from many cultures. "Choices"On the individual level, family members have many more choices today than ever before. People feel freer to postpone marriage, to cohabit, or to raise children as single parents. As a result, household forms vary greatly, ranging from commuter marriages to those in which several generations live together under the same roof. "Constraints"Although family members choices are more varied today, we also face greater macro- level constraints. Our options are increasingly limited, for example, by government policies. Economic changes often shape family life and not vice versa. Political and legal institutions also have a major impact on most families in tax laws, welfare reform, and even in defining what a family is. Because laws, public policies, and religious groups affect our everyday lives, the author has framed many discussions of individual choices within the larger picture of the institutional constraints that limit our choices.To learn more about the new edition, click here to visit the showcase site.

    ****For a limited time only, get this set for just 99 cents! Or, get it Free with the Kindle Unlimited program**** “A page-turning new cozy murder mystery collection with a lovable sleuth and a charming setting that will bring a smile to your face!” "A delightful cozy read with a sweet, cupcake loving sleuth, a quirky cast of characters, and plenty of charm to spare." This collection includes six stand alone cozy murder mysteries featuring a cupcake-loving, feisty, amateur sleuth and her trusty West Highland Terrier Shamus.

    This is especially true when it comes to object-oriented and template programming. The C++ Pocket Reference is a memory aid for C++ programmers, enabling them to quickly look up usage and syntax for unfamiliar and infrequently used aspects of the language. The book's small size makes it easy to carry about, ensuring that it will always be at-hand when needed. Programmers will also appreciate the book's brevity; as much information as possible has been crammed into its small pages.In the C++ Pocket Reference, you will find:Information on C++ types and type conversions Syntax for C++ statements and preprocessor directives Help declaring and defining classes, and managing inheritance Information on declarations, storage classes, arrays, pointers, strings, and expressions Refreshers on key concepts of C++ such as namespaces and scope More!C++ Pocket Reference is useful to Java and C programmers making the transition to C++, or who find themselves occasionally programming in C++. The three languages are often confusingly similar. This book enables programmers familiar with C or Java to quickly come up to speed on how a particular construct or concept is implemented in C++.Together with its companion STL Pocket Reference, the C++ Pocket Reference forms one of the most concise, easily-carried, quick-references to the C++ language available.

    In chapters that follow, detailed topic reviews cover polynomial, trigonometric, exponential, logarithmic, and rational functions; coordinate and three-dimensional geometry; numbers and operations; data analysis, statistics, and probability; and graphing calculators, their operations and applications. Six full-length model tests with answers, explanations, and self-evaluation charts conclude this manual.

    The new edition from Chopra includes many topics encompassing the theory of structural dynamics and the application of this theory regarding earthquake analysis, response, and design of structures. No prior knowledge of structural dynamics is assumed and the manner of presentation is sufficiently detailed and integrated, to make the book suitable for self-study by students and professional engineers.

    Ninety minutes later, as a minister prayed over him, he returned to life-and remembered...For millions of readers around the world, Don Piper's account of his experience, 90 Minutes in Heaven, offers an inspirational, exciting, and fulfilling message of hope-and has become an international phenomenon. Now, he continues his message of hope and faith with a book of devotionals for all of those who want to experience the joy and contentment of his message every day.With ninety devotionals within, this unique collection directly addresses the everyday hardships we all endure, offering solace and guidance for all those who wish to lead happier, more virtuous lives.

    One minute we were living life and doing our thing, the next, most of us were advised to stay at home for a month or more.

    This book gives students all the tools they need to succeed on the new TOEFL integrated-skills test.

    They are all career women with different businesses or careers, husbands and even children but something is missing, something they can't find at home, in a store or even in a book. So, they search for this missing piece in the beds, arms, cars, offices and even in storage rooms of other men who don't mind paying for what Dem Dam Divas can offer. They enjoy the thrill of sneaking, creeping and even vacationing on someone else's dime but what happens when it all becomes too much? From being found guilty with no evidence, secretly wanting someone who doesn't want you, loving only to not be loved back, caught up in a dream that you're about to be awaken from; will it be worth it in the end? Will their secret lives be revealed and will it become too much to handle? Will they regret their actions or stand by them? Will they finally question whether this secret is really worth keeping?

    Offering numerous examples and a step-by-step approach, it covers both the Assembly and C programming languages and devotes separate chapters to interfacing with peripherals such as Timers, LCD, Serial Ports, Interrupts, Motors and more. A unique chapter on hardware design of the PIC system and the PIC trainer round out coverage. Systematic coverage of the PIC18 family of Microcontrollers. Assembly language and C language programming and interfacing techniques. Thorough coverage of Architectures and Assembly language programming of the PIC18. Thorough coverage of C language programming of the PIC18. Separate chapters on programming and interfacing the PIC with peripherals - Includes information on how to interface the PIC with LCD, keyboard, ADC, DAC, Sensors, Serial Ports, Timers, DC and Stepper Motors, Optoisolators, and RTC. Covers how to program each peripheral, first using the Assembly language and then using the C language. Those involved with PIC programming and interfacing using Assembly and C languages."

    Methland tells the story of Oelwein, Iowa (pop. 6,159), which, like thousands of other small towns across the country, has been left in the dust by the consolidation of the agricultural industry, a depressed local economy, and an out-migration of people. As if this weren t enough to deal with, an incredibly cheap, longlasting, and highly addictive drug has rolled into town.Over a period of four years, journalist Nick Reding brings us into the heart of Oelwein through a cast of intimately drawn characters, including: Clay Hallburg, the town doctor, who fights meth even as he struggles with his own alcoholism; Nathan Lein, the town prosecutor, whose caseload is filled almost exclusively with meth-related crime; and Jeff Rohrick, a meth addict, still trying to kick the habit after twenty years. Tracing the connections between the lives touched by the drug and the global forces that set the stage for the epidemic, Methland offers a vital and unique perspective on a pressing contemporary tragedy.

    Then a legendary Native American god, Coyote, to be exact, sent him back in time to 1400's North America. Now he's living in the past, kicking ass, and taking names. Rejoin Moon Flower, Freak, and the rest of the crew, as they save history, by rewriting it.