It's infecting the very roots of business performance, and it's spreading fast. It isn't the recession, market volatility, scandal, or greed. It's entitlement.And it may be killing your business. In myriad ways, entitlement has been cultivated for decades. As a result, too many employees today believe that they are entitled to a paycheck simply because they show up. Brad Hams has proven that we are not doomed to a path of entitlement and dependence. After more than 15 years working with hundreds of companies, he knows that the vast majority of employees addicted to entitlement actually want to engage, want to contribute, and feel much better about themselves when they are in an environment that requires them to do so.Now, with Ownership Thinking, Hams shares his strategy that will increase your company's productivity, employee retention, and profitability:The Right Education: Teach employees the fundamentals of business and finance, how their company makes money, and how they add--or take away--value.The Right Measures: Identify the organization's Key Performance Indicators and teach employees to forecast results in an environment of high visibility and accountability.The Right Incentives: Create incentive plans that are self-funding and clearly align employees' behavior to the organization's business and financial objectives.Your employees will learn to think and act like owners and will become active participants in the financial performance of the business. They will gain the self-esteem that is only possible through achievement and will reap rewards that are in alignment with the success of their organization. Meanwhile, you will enjoy your role more, sleep better at night, and leave a legacy that is far more inspiring and significant than you dreamed possible.Praise for Ownership Thinking"You would have to read a dozen other books to even come close to Ownership Thinking--a systematic and practical process for getting your employees to give that extra effort and brain power we know they possess."--Verne Harnish, CEO, Gazelles; author, Mastering the Rockefeller Habits"Brad Hams tells it like it truly is: transparency creates trust; trust creates engagement; engagement creates a healthy enterprise. This thoughtful and practical book shows you how to achieve all of these things and more."--Chip Conley, founder and executive chair, Joie de Vivre; author, Peak"Comprehensive and marvelously clear, Ownership Thinking's techniques for creating change are focused, direct, and motivating. This is a wise book, unusually useful, and I recommend it most highly."--Judith M. Bardwick, Ph.D., author, Danger in the Comfort Zone and The Psychological Recession"Brad Hams is one of the most persuasive and creative thinkers I know. His book is a specific guide you can (and should) implement now."--Corey Rosen, founder, National Center for Employee Ownership"Hams is masterful at outlining the engagement practices that inspire people to care and to be deeply vested in business results."--Jim Haudan, CEO, Root Learning; author, The Art of Engagement"Hams' book is like a candid conversation with a wise friend. . . . A 'must read' for any business leader wanting to create a culture of ownership."--Dean Schroeder, author, Ideas Are Free

    Hundreds of thousands of pianos are bought and sold each year, yet most people buy a piano with only the vaguest idea of what to look for as they make this major purchase. The Piano Book evaluates and compares every brand and style of piano sold in the United States. There is information on piano moving and storage, inspecting individual new and used pianos, the special market for Steinways, and sales gimmicks to watch out for. An annual supplement, sold separately, lists current prices for more than 2,500 new piano models.

    Controlling a class isn't something that comes naturally to everyone - but it can be learned.This no-nonsense guide tells teachers what the teacher training didn't, and offers instant strategies for dealing with the most common, and extreme, classroom scenarios.Using his experiences of teaching in inner-city schools, as Behaviour Guru on the TES advice forum and working as a nightclub bouncer, Tom Bennett helps teachers, old and new, to assert their authority in the classroom.

    People with dementia or Alzheimer’s experience emotional distress, which leads to behavioral complications and the need for institutional care. However, if families and caregivers are able to identify the emotional needs caused by dementia and understand which skills are lost and which remain, they can lower the behavioral complications and their own stress. As the founder of the Dementia & Alzheimer’s Wellbeing Network® (DAWN), Judy Cornish approaches dementia care with clear and empathetic methods that not only improve the lives of the individuals with dementia but also of those caring for them. Dementia and Alzheimer’s are very personal and individual experiences—they vary from person to person. However, Cornish has identified a pattern in the abilities and disabilities of people living with dementia. Based on her findings, Cornish was able to develop methods for caregivers to ease emotional distress, which can quickly and safely resolve behavioral complications. Though people with dementia lose a sense of self, they are still the same person you always loved. Judy Cornish understands this. The Dementia Handbook: How to Provide Dementia Care at Home is the supportive guide you’ve been looking for as you walk alongside your loved one on this difficult—but potentially rewarding—new path.

    Completely revised and updated, this new edition is the most accurate guide to national and international SW, MW, and FM broadcasting available. "The World Radio TV Handbook" is divided into a number of sections covering numerous topics, from National Radio - which looks at the world's domestic radio services, listed by country and including contact details, to International Radio - featuring full facts about all broadcasters transmitting internationally; and from Television Broadcasts - which details the world's main national broadcasters and large regional networks to frequency lists of all MW and international and domestic SW broadcasts. Also included in this revised edition is a reference section that contains listings of international and domestic transmitter sites, standard time and frequency transmissions, DX Club information, as well as other essential print and electronic resources.

    Where to find the cheapest Universal Orlando admission tickets, how to save big on Universal on-site hotel rooms and skip the regular lines in the parks, when to visit Universal Orlando for the lightest crowds, and everything else you need to know for a stress-free Universal Orlando experience.

     Emily Atack was flung to fame at just 17, as Charlotte 'Big Jugs' Hinchcliffe in The Inbetweeners. Nearly ten years later, she won over the nation on I'm a Celebrity . . . Get Me out of Here! thanks to her hilarious impersonations and epic bravery during trials. While she was in the jungle, the country watched her go on a journey of self-acceptance and come out on top. Now Emily reveals the hilarious highs and the heartbreakinglows that rocked the years between. With astonishing courage and her trademark humour, she shares stories about her family, relationships, work life and love.Are We There Yet? is a warm, honest and funny book for anyone who has ever felt the need to break the mould to find out who they really are.

    It can grill, defrost, roast, steam and brown, and is a perfect one pot cooker. This book's recipes are about getting the best out of a halogen cooker.

    But with 101 prewritten disciplinary write-ups at a manager's fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. Completely updated and covering the latest developments in employment law, the second edition of "101 Sample Write-Ups for Documenting Employee Performance Problems" explains the disciplinary process from beginning to end and provides ready-to-use model documents in print and on disk that eliminate the stress and second-guessing about what to do and say. Expertly written, the write-ups cover every kind of problem substandard work quality, absenteeism, insubordination, e-mail misuse, sexual harassment, drug or alcohol abuse, and more. Readers will also find new information on laying the ground work for a tidy dismissal; tying progressive discipline to annual performance reviews; formally addressing intermittent FMLA abuse; ways to avoid drafting documentation that could later be used against their company; and much more. There is perhaps no more dreaded managerial task than communicating with an employee about a disciplinary problem, but this one-of-a-kind guide helps managers handle any scenario fairly, constructively, and, most importantly legally.

    

    A hundred quotes from someone who’s lived life on the edge and come shining through. Quick to read and easy to grasp, this book will change your take on life.

    Imperial Valley’s biggest crime is detailed through volumes of official records and interviews with witnesses, relatives and investigators.Serial killer Robert Eugene Pennington not only murdered Sayers, but was a suspect in killing Dorothy Minor-Hindman in Fresno and possibly fifteen other innocent victims from coast to coast including one victim attributed to the Boston Strangler.Extensive research provides the reader with details of Pennington’s life before and after his encounter with Brenda.

    To the outside world ours was a perfect marriage and my husband an amusing charismatic man. But behind closed doors life couldn’t have been more different. I had never heard the term, Coercive Control, so for years didn’t understand what was happening to me. With this kind of abuse, there are no bruises to see, but the controlling behaviour behind the scenes was frightening and intimidating. Coercive Control, is a complex tapestry, it is a classless, silent abuse without witnesses. Leaving my marriage of thirty years was the bravest thing I have ever done. The second bravest thing, has been to write my experiences down. My diaries and notes made at the time, languished at the bottom of a drawer for years, then, as the Helen Titchner storyline in The Archers, started to gather pace, with every episode, I became increasingly anxious. My heart would palpitate, my mouth became dry, as I listened to what was so familiar in my own married life. Incentivised to bring this hidden abuse into the public domain, this book chronicles my escape from a coercive controlling marriage and the aftermath which I was so unprepared for. Locations and the names of the guilty have been changed to protect the innocent, whose names have also been changed.

    The religion of climate change enshrined. Witchcraft and the occult made mainstream. Fake news. We live in a world where deception is rampant and true agendas are rarely revealed. Jesus foretold of this time as He answered His disciples’ question: What will be the sign of your coming and of the end of the age? Bible prophecy experts present analysis of today’s issues and events in Deceivers, revealing that Christ’s prophecy is literally unfolding before us today. A collection of 12 leading experts. Discover false prophets hiding behind the thin veneer of religious half-truths Unveil the globalist agenda behind diplomatic, judicial, and political hypocrisy Go behind misleading headlines and entertainment illusions to discern the truth.

    Until his 6-year-old son utters the four most powerful words in the English language: “Dad, will you coach?”Keep Swinging chronicles the rookie season of an indoorsy TV writer raising two alpha boys whose life turns around when he gets off the sidelines, puts on a jersey that’s three sizes too big and and throws himself into the world of kids sports. An inspiring, funny, at times gut-wrenching tale for every father and son who’ve ever picked up a bat, ball or hockey puck, it’s also a story about marriage, career, surviving life’s slumps and how you’re supposed to make men out of your boys, but they end up making a man out of you. The author of the bestselling memoir Cad: Confessions of a Toxic Bachelor writes his next chapter.