To accomplish this, OBM, 8E achieves the difficult goal of preserving its key strengths (i.e., thorough, current, good balance of research and practice) while streamlining its content by removing over 100 pages of readings that are now available on the Web. This reduction in page length makes the book more affordable, teachable, and efficient for students. Preserving Scholarship While Streamlining captures the spirit of what I/K/M used as the guiding principle while writing OBM 8E.

    R4 reflects the new realities of planning carefully, spending wisely, maximizing space and building durably. Its 614 pages contain extensively revised chapters on planning; doors, windows and skylights; electrical wiring; and energy conservation. Its illustrations are crisp and informative. And its 1000+ photos were selected from more than 40,000 that the author has taken over the years. This classic work covers renovation from start to finish surfaces. Best of all, R4 is written in a down-to-earth conversational style that is clear and easy to understand. Litchfield has a sharp wit and a dry sense of humor that makes this book not only useful, but great fun to read.

    Design drawing is drawing used during the early part of the design process for the communication of ideas - from conception through to late schematics - before the design process is closed.

    Numerous examples throughout provide readers with real-life applications of the concepts of analog and digital communications systems, while chapter-end questions and problems give them a chance to test and review their understanding of fundamental and key topics. Modern digital and data communications systems, microwave radio communications systems, satellite communications systems, and optical fiber communications systems. Cellular and PCS telephone systems coverage presents the latest and most innovative technological advancements being made in cellular communication systems. Optical fiber communications chapter includes new sections on light sources, optical power, optical sources and link budget. Current topics include trellis encoding, CCITT modem recommendations, PCM line speed, extended superframe format, wavelength division multiplexing, Kepler's laws, Clark orbits, limits of visibility, Satellite Radio Navigation and Navstar GPS. For the study of electronic communications systems.

    THE HOSPITAL- The hub, the living center, the one place where the dreams of the morning become the nightmares of the evening, the one place where people like Tessa Cabot and Nick Gorlin can be thrown together in moments of powerful emotion... and the only place where our most cherished hopes and most shattering fears achieve their fullest expression! -Dr. Nick Gorlin- The handsome Chief Resident of City Hospital, he made medicine his life- but now faced a new kind of challenge, one that was totlaly unexpected... -Tessa Cabot- Twenty-seven, beautiful, born to wealth, she was wheeled into the emergency ward in a state of shock the beginning of a desperate chapter of life, death...and love... -Dr. David Cord- Charming, dedicated, he was the man most likely to succeed Dr. Gorlin- but Dr. Cord had a problem, an her name was Emily... -Emily Cord- She sacrificed her own law career for the sake of her husband's profession- and ended up in a frightening emotional state, hungry for a way out... -Roger Karl- The TV actor adored by millions of women across the country- a deeply troubled man living with an inner volcanic burden only Tessa Cabot could relieve...

    Sleek, legible mobility platforms are connecting people to cars, trains, buses, and bikes as never before, opening up a range of new transportation options while improving existing ones. While many large city governments, such as Chicago, New York, and Washington, D.C., have begun to embrace creative forms and processes of government, most still operate under the weight of an unwieldy, risk-averse bureaucracy.With the advent of self-driving vehicles and other technological shifts upon us, Gabe Klein asks how we can close the gap between the energized, aggressive world of start-ups and the complex bureaucracies struggling to change beyond a geologic time scale. From his experience as a food-truck entrepreneur to a ZipCar executive and a city transportation commissioner, Klein’s career has focused on bridging the public-private divide, finding and celebrating shared goals, and forging better cities with more nimble, consumer-oriented bureaucracies.In Start-Up City, Klein, with David Vega-Barachowitz, demonstrates how to affect big, directional change in cities—and how to do it fast. Klein's objective is to inspire what he calls “public entrepreneurship,” a start-up-pace energy within the public sector, brought about by leveraging the immense resources at its disposal.  Klein offers guidance for cutting through the morass, and a roadmap for getting real, meaningful projects done quickly and having fun while doing it.This book is for anyone who wants to change the way we live in cities without waiting for the glacial pace of change in government.

    First published in 1936 and twice revised since then, this survey explores a period of major, exciting transition away from stale Victorian historicism to the 20th century and our modern machine age.

    After all, who doesn't yearn for a landscape that is as well designed as the interior of their home? In "Outside the Not So Big House," Julie and Sarah teach you everything you need to know about the design concepts essential to extending your home beyond its four walls.Lushly photographed and illustrated with vivid drawings, "Outside the Not So Big House" explores how to build pathways and journeys in your gardens; how to make the most of your site; how to use details to bring it all together. Twenty homes from across the country aptly illustrate these easy-to-grasp design ideas. Fans of Sarah's previous Not So Big books will be pleased to discover not only Julie's clear, concise prose but also a new vision for creating home.

    Whyte published the findings from his revolutionary Street Life Project in The Social Life of Small Urban Spaces. Both the book and the accompanying film were instantly labeled classics, and launched a mini-revolution in the planning and study of public spaces. They have since become standard texts, and appear on syllabi and reading lists in urban planning, sociology, environmental design, and architecture departments around the world.Project for Public Spaces, which grew out of Holly's Street Life Project and continues his work around the world, has acquired the reprint rights to Social Life, with the intent of making it available to the widest possible audience and ensuring that the Whyte family receive their fair share of Holly's legacy.From the forward: For more than 30 years, Project for Public Spaces has been using observations, surveys, interviews and workshops to study and transform public spaces around the world into community places. Every week we give presentations about why some public spaces work and why others don't, using the techniques, ideas, and memorable phrases from William H. "Holly" Whyte's The Social Life of Small Urban Spaces.Holly Whyte was both our mentor and our friend. Perhaps his most important gift was the ability to show us how to discover for ourselves why some public spaces work and others don't. With the publication of The Social Life of Small Urban Spaces and its companion film in 1980, the world could see that through the basic tools of observation and interviews, we can learn an immense amount about how to make our cities more livable. In doing so, Holly Whyte laid the groundwork for a major movement to change the way public spaces are built and planned. It is our pleasure to offer this important book back to the world it is helping to transform.

    So when China Galland returned to research her family history there, it should not have surprised her to learn of unmarked cemeteries for slaves. "My daddy never let anybody plow this end of the field," a local matron told a startled Galland during a visit to her antebellum mansion. "The slaves are buried there." Galland's subsequent effort to help restore just one of these cemeteries—Love Cemetery—unearths a quintessential American story of prejudice, land theft, and environmental destruction, uncovering racial wounds that are slow to heal.Galland gathers an interracial group of local religious leaders and laypeople to work on restoring Love Cemetery, securing community access to it, and rededicating it to the memories of those buried there. In her attempt to help reconsecrate Love Cemetery, Galland unearths the ghosts of slavery that still haunt us today. Research into county historical records and interviews with local residents uncover two versions of history—one black, one white. Galland unpacks these tangled narratives to reveal a history of shame—of slavery and lynching, Jim Crow laws and land takings (the theft of land from African-Americans), and ongoing exploitation of the land surrounding the cemetery by oil and gas drilling. With dread she even discovers how her own ancestors benefited from the racial imbalance.She also encounters some remarkable, inspiring characters in local history. Surprisingly, the original deed for the cemetery's land was granted not by a white plantation owner, but by Della Love Walker, the niece of the famous African-American cowboy Deadwood Dick. Through another member of the Love Cemetery committee, Galland discovers a connection to Marshall's native son, James L. Farmer, a founder of Congress of Racial Equality (CORE) and organizer of the 1961 Freedom Riders. In researching local history, Galland also learns of the Colored Farmers' Alliance, a statewide group formed in the 19th century that took up issues ranging from low wages paid to cotton pickers to emigration to Liberia.By telling this one story of ultimate interracial and intergenerational cooperation, Galland provides a model of the kind of communal remembering and reconciliation that can begin to heal the deep racial scars of an entire nation.

    Williams any rock used as building material can tell a fascinating story. All he has to do is look at building stone in any urban center to find a range of rocks equal to any assembled by plate tectonics. In Stories in Stone, he takes you on his explorations to find 3.5-billion-year-old rock that looks like swirled pink and black taffy, a gas station made of petrified wood, and a Florida fort that has withstood 300 years of attacks and hurricanes, despite being made of a stone that has the consistency of a granola bar.In Stories in Stone, Williams also weaves in the cultural history of stone. He shows why a white, fossil-rich limestone from Indiana became the only building stone to be used in all 50 states; how in 1825, the construction of the Bunker Hill Monument led to America's first commercial railroad; and why when the same kind of marble used by Michelangelo was used on a Chicago skyscraper it warped so much after 19 years that all 44,000 panels of the stone had to be replaced. A love letter to building stone, from New England brownstone and Morton Gneiss of Minnsota to the limestone of Salem, Indiana; from granite and travertine to Carrara marble, David Willilams brings to life the stones you will see in the structures of every city, large and small. After reading his book, you will forever look at stone buildings with new eyes.

    Paul. Now, in Once There Were Castles, he offers a richly illustrated look at another world of ghosts in our midst: the lost mansions and estates of the Twin Cities.Nobody can say for sure how many lost mansions haunt the Twin Cities, but at least five hundred can be accounted for in public records and archives. In Minneapolis and St. Paul, entire neighborhoods of luxurious homes have disappeared, virtually without a trace. Many grand estates that once spread out over hundreds of acres along the shores of Lake Minnetonka are also gone. The greatest of these lost houses often had astonishingly short lives: the lavish Charles Gates mansion in Minneapolis survived only nineteen years, and Norman Kittson’s sprawling castle on the site of the St. Paul Cathedral stood for barely more than two decades. Railroad and freeway building, commercial and institutional expansion, fires, and financial disasters all claimed their share of mansions; others succumbed to their own extravagance, becoming too costly to maintain once their original owners died.The stories of these grand houses are, above all else, the stories of those who built and lived in them—from the fantastic saga of Marion Savage to the continent-spanning conquests of James J. Hill, to the all-but-forgotten tragedy of Olaf Searle, a poor immigrant turned millionaire who found and lost a dream in the middle of Lake Minnetonka. These and many other mansion builders poured all their dreams, desires, and obsessions into extravagant homes designed to display wealth and solidify social status in a culture of ever-fluctuating class distinctions.The first book to take an in-depth look at the history of the Twin Cities’ mansions, Once There Were Castles presents ninety lost mansions and estates, organized by neighborhood and illustrated with photographs and drawings. An absorbing read for Twin Cities residents and a crucial addition to the body of work on the region’s history, Once There Were Castles brings these “ghost mansions” back to life.

    It covers every aspect of call center management - service level, forecasting, scheduling, resource calculations, metrics, quality, budgeting, reporting, strategy and key enabling technologies - in a format that is well-organized and easy to understand. The updated and expanded edition contains important new information, including: Trends in customer expectations; Best practices in performance reports and objectives; How to create an effective customer access strategy appropriate for today's environment; How to manage multichannel contacts with quality; New technologies, and how they're changing customer contact services; Improving the call center's strategic impact and ROI; New case studies and examples from Wells Fargo, Starbucks, Aetna and many others.

    With over three million copies sold and after more than three years on bestseller lists, Body–for–Life is still going strong. People everywhere are discovering that they too have the power to change their body, their mindset, their life. They are discovering that when they make a change, they make a difference –– they become an inspiration to others, a positive example of living a healthy style of life. And now, with this new Success Journal, becoming a Body–for–Life success story is within reach for everyone.More than just a typical log book, this complete Success Journal guides you, day by day, step by step, through the entire 12–week Program. Bill Phillips designed this book to help you stay focused and inspired. Through its pages, he will be with you every step of the way and so will other people who have successfully completed the Program. Each and every day they will support you, encourage you, and help you complete the Program in championship style. When you finish this Success Journal, it will document your success story. However, the real reward will be your new, transformed body and your clear, empowered mindset.

    Holl reveals his working methods in this book, part treatise, part manifesto, and part, as Holl writes, "liner notes" to fifteen of his projects. Parallax traces Holl's ideas on topics as diverse as the "chemistry of matter" and the "pressure of light," and shows how they emerge in his architectural work: "criss-crossing" at the Kiasma Museum of Contemporary Art in Helsinki, "duration" in the Palazzo del Cinema in Venice, "correlational programming" in the Makuhari housing in Japan. The result is a book that provides a personal tour of the work of one of the world's most esteemed architects. Parallax is designed by Michael Rock of the award-winning design firm 2x4.