Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone


Shep Hyken - 2017
    In fact, amazement is a habit that anyone can master--and Shep Hyken knows the tricks to making it your own.In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including: Showing up ready to amazing Being proactive Craving feedback Taking responsibility Embracing authenticity Focusing on excellence Turning misery into magic Once you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.

The Happiness of Pursuit: Finding the Quest That Will Bring Purpose to Your Life


Chris Guillebeau - 2014
      When he set out to visit all of the planet’s countries by age thirty-five, compulsive goal seeker Chris Guillebeau never imagined that his journey’s biggest revelation would be how many people like himself exist – each pursuing a challenging quest.  And, interestingly, these quests aren’t just travel-oriented.  On the contrary, they’re as diverse as humanity itself.  Some involve exploration; others the pursuit of athletic or artistic excellence; still others a battle against injustice or poverty or threats to the environment.   Everywhere that Chris visited he found ordinary people working toward extraordinary goals, making daily down payments on their dream.  These “questers” included a suburban mom pursuing a wildly ambitious culinary project, a DJ producing the world’s largest symphony, a young widower completing the tasks his wife would never accomplish, and a teenager crossing an entire ocean alone - as well as a do-it-yourselfer tackling M.I.T.’s computer-science course, a nerd turning himself into real-life James Bond, and scores of others writing themselves into the record books.   The more Chris spoke with these strivers, the more he began to appreciate the direct link between questing and long-term happiness -- how going after something in a methodical way enriches our lives -- and he was compelled to complete a comprehensive study of the phenomenon and extract the best advice.  In The Happiness of Pursuit he draws on interviews with hundreds of questers, revealing their secret motivations, their selection criteria, the role played by friends and family, their tricks for solving logistics, and the importance of documentation.   Equally fascinating is Chris’ examination of questing’s other side, including questers’ acute awareness of mortality, their struggle against monotony, and their wistful feelings once a quest has succeeded. What happens after the summit is climbed, the painting hung, the endurance record broken, the “at risk” community saved?    A book that challenges each of us to take control – to make our lives be about something while at the same time remaining clear-eyed about the commitment -- The Happiness of Pursuit will inspire readers of every age and aspiration.  It’s a playbook for making your life count.

Big Girls Don't Whine: Getting On With the Great Life God Intends


Jan Silvious - 2003
    God never intended for us to act like "little girls," says Jan Silvious. His goal is for each of us to live as "big girls"-mature Christian women-who are capable of enjoying the richness of life He has planned.In Big Girls Don't Whine, Jan helps women:Move beyond the past and on to healthy relationships, Choose to be proactive rather than let life just "happen,"Discover their full potential,And become everything He made them to be.So how can we tell if we're living life as an immature 'little girl" or a confident "big girl?"A little girl…Is insecureBecomes the victim of circumstancesSays "I can't"ManipulatesA big girl…Is secureRests in God's sovereigntySays, "I can"CommunicatesIn Big Girls Don't Whine, Jan Silvious calls us to be real women in a real world, free to experience a life of full of potential and vision. This book is the how-to manual for making it happen.

Job Interview Tips For Winners: 12 Key Ways To Land The Job


Steven Fies - 2015
    On the hunt for a new job? This book will show you exactly how to ace your next interview. Learn what to say, how to act, what to wear, and how to prepare for common interview questions. Discover the questions you should ask your would-be employers, and how to present your strengths and weaknesses in the best possible light. Furthermore, learn eight ways you can immediately improve your body language - and understand how to make sure it doesn't sabotage you during your next interview. Steven Fies is a business consultant who advises human resources departments on hiring the right people. He is also a certified professional behaviors and motivators analyst with TTI Success Insights, a recognized leader in workplace performance research. Job Interview Tips For Winners is his concise, no-nonsense guide to acing your next interview and landing the job. If you're in the market for a new job and want a clear strategy for sharpening your interviewing skills, Job Interview Tips For Winners is for you. Simple and to the point, it will teach you the most critical interviewing skills in no time.

Wherever the River Runs: How a Forgotten People Renewed My Hope in the Gospel


Kelly Minter - 2014
    Her honest and engaging narrative pulls back the curtain on one of the most captivating places on earth as well as on parts of the gospel we may be able to recite but have never fully believed.For anyone feeling complacent in their American Christianity, Kelly’s story of the forgotten people of the Amazon and how they transformed her understanding of the gospel, is sure to inspire.

Wild in the Hollow: On Chasing Desire and Finding the Broken Way Home


Amber C. Haines - 2015
    Like Eve in the Garden, she craved the fruit that she thought would lead her to freedom. But the whispers of temptation led her instead down a devastating path toward isolation, dissatisfaction, and life-altering choices. In her most broken moment, Amber met God waiting for her in the fallout, freely offering her grace and life.This is a story of the God who makes himself known in broken places. In prose that is at once lyrical and utterly honest, a brave new voice takes readers on a windswept journey down the path of brokenness to healing, satisfaction, and true intimacy with God. Amber calls readers to dispense with the pretty bows we use to dress up our stories and instead trust God to take our untidy, unfinished lives and make them free, authentic, and whole. Anyone who struggles with doubt or holds secrets, anyone who feels marginalized or like she is missing something, will find in Amber a sister and an inviting voice back home, into the heart of God.

The Rejection that Changed My Life: 25+ Powerful Women on Being Let Down, Turning It Around, and Burning It Up at Work


Jessica Bacal - 2021
    Featuring fascinating interviews with more than twenty-five women, including Keri Smith, Angela Duckworth, and Roz Chast, The Rejection That Changed My Life provides an exciting new way to think about career challenges, changes, and triumphs. Rejections don't go on your r�sum�, but they are part of every successful person's career. All of us will apply for jobs that we don't get and have ambitions that aren't fulfilled, because that is part of being a working person, part of pushing oneself to the next step professionally. While everyone deserves feel-better stories, women are more likely to ruminate, more likely to overthink rejection until it becomes even more painful--a situation that the women in this collection are determined to change, and in so doing, normalize rejection and encourage others to talk about it.Empowering and full of heart, the stories in this collection are diverse in every sense, by top women from many cultural backgrounds and in a wide variety of fields; many of their hard-earned lessons are universal. There are stories from engineers, entrepreneurs, activists, comedians, professors, lawyers, chefs, and more on how they coped with rejection and even experienced it as a catalyst for their own personal professional growth. Powerful, motivating, and endlessly quotable and shareable, The Rejection That Changed My Life will become the go-to book for women at any stage of their career learning to navigate the workforce.

Lies Women Believe: And the Truth that Sets Them Free


Nancy Leigh DeMoss - 2000
    And the lies Christian women believe are at the root of most of their struggles. "Many women live under a cloud of personal guilt and condemnation," says Nancy DeMoss Wolgemuth. "Many are in bondage to their past. Others are gripped by fear of rejection and a longing for approval. Still others are emotional prisoners." In best selling Lies Women Believe, Nancy exposes those areas of deception most commonly believed by Christian women—lies about God, sin, priorities, marriage and family, emotions, and more. She then sheds light on how we can be delivered from bondage and set free to walk in God's grace, forgiveness, and abundant life. Nancy offers the most effective weapon to ounter and overcome Satan's deceptions: God's truth!

The Magic of Manifesting: 15 Advanced Techniques To Attract Your Best Life, Even If You Think It's Impossible Now


Ryuu Shinohara - 2019
    What if there were straight-forward, easy principles to get everything you want in life? Maybe you already manifest regularly or you’ve heard of it, but never tried it. Using manifestation means using the power of your thoughts, feelings or beliefs to bring something into your physical reality. At first, it sounds abstract, but science has proven, everything is made of energy: objects, animals, thoughts, and humans. There are laws that control how this energy flows and where it goes just as there are laws of gravity and laws of growth. The more you know about these laws the easier it is to navigate the energy you need in the right direction. No wonder that even stars like Will Smith, Jim Carey, Oprah Winfrey and Lady Gaga swear by manifestation as the secret to their success. Jim Carrey makes it sound really simple. He says: “As far as I can tell, it’s just about letting the universe know what you want and then working towards it while letting go of how it comes to pass.” Yet, there are reasons why some people are better at manifesting than others. There are a couple of fundamentals you need to understand in order to apply manifestation effectively. Yet, with a little guidance and the right techniques, your best life is waiting for you. This is only a select sample of what you’ll discover in The Magic of Manifestation: Flap or Fab: Why you should care about manifestation more than you think The scientific secret behind changing your reality Why you might be manifesting your misery and how to avoid these common mistakes The smartest and most powerful way to attract anything you want in life How scientists manipulate your life with one particular weakness that outweighs all of science’s strengths (check page 27) Is everything connected? Essentials about energy, flow, and connection Why your ego is the enemy and what you can do about it 5 practices to guarantee your manifestation success story The #1 mental exercise Olympians and star athletes practice daily to increase their performance Intention vs. goals: The major difference and which is best to achieve success in life The biggest money lie revealed (check page 102) and how to create true abundance Warning Signs that you have a scarcity mindset and how to get rid of it And much more. If you think “manifestation” is just another 2020 buzzword, then you haven’t heard the success stories of millions of people who made their dreams come true with this one powerful tool. It goes from 6-year-old Kabir who manifested to become the Malaysian David Copperfield and got invited to perform in The Magic Castle in Hollywood to family father Daniel who manifested his dream house in Maui.

You Learn by Living: Eleven Keys for a More Fulfilling Life


Eleanor Roosevelt - 1960
    Roosevelt expresses her philosophy of life by relating the experiences which have enabled her to cope with personal and public responsibilities.

The Janitor: How an Unexpected Friendship Transformed a CEO and His Company


Todd Hopkins - 2007
    Such is the situation where CEO Roger Kimbrough finds himself in this business parable.The Janitor was inspired by Todd Hopkins's personal experiences of interviewing overqualified retired businessmen for evening shift janitorial positions. Todd's applicants consistently would say they simply needed something to do. In this fable, janitor Bob Tidwell helps Roger to reevaluate how he is leading his business and his life. Bob's counsel is based upon six principles that Todd and coauthor Ray Hilbert discovered have the most impact on succeeding in business while holding together a personal life. Their insightful advice is delivered in a real-to-life story that inspires you to find greater fulfillment in your life.Like so many CEOs in the corner office, still working when the janitor arrives to do the nightly cleaning, Roger is having a difficult and stressful evening when he spills his guts to the older janitor. As their relationship develops, Bob, a retired businessman, promises help that will turn Roger's business and personal life around. The story follows not only their weekly meetings at the office but also the application of each principle: Recharge vs. Discharge View Family as a Blessing, Not a Responsibility Pray, Don't Pout Pass It Around Don't Spend, Invest! Leave a LegacyThe Janitor's message will capture your mind and heart; stimulate meaningful, lasting life-changes; and show you how to influence your family, neighbors, and coworkers while experiencing business and life to the fullest."Take a few minutes and devour this little book by Todd Hopkins and Ray Hilbert. It's going to be a motivational classic, and you'll be in on the first wave of inspired readers." - Pat Williams, Senior Vice President, Orlando Magic; and Author, The Warrior Within

The Purpose Driven Life: What on Earth Am I Here for?


Rick Warren - 2002
    Rick Warren will guide you through a personal forty-day spiritual journey that will transform your answer to life's most important question: What on earth am I here for? Knowing God's purpose for creating you will reduce your stress, focus your energy, simplify your decisions, give meaning to your life, and most important, prepare you for eternity. Movie stars and political leaders aren't the only ones turning to Rick Warren for spiritual guidance. Millions of people from NBA and LPGA players to corporate executives to high school students to prison inmates meet regularly to discuss The Purpose Driven Life.

Leah Remini: My Escape from Scientology


Johnny Dodd - 2016
    Ron Hubbard—begins in Brooklyn's working-class Bensonhurst neighborhood, where she was introduced to the religion by her mom. More than three decades later, Leah summoned the courage to leave the church—something few celebrities at her level of fame have ever done before and almost none have ever talked about. This People Spotlight Story explores Leah Remini and her escape from Scientology.

In His Image: 10 Ways God Calls Us to Reflect His Character


Jen Wilkin - 2018
    In His Image explores 10 attributes of God that Christians are called to reflect—they are called to be holy, loving, just, good, merciful, gracious, faithful, patient, truthful, and wise. This book calls readers to discover the freedom and purpose in becoming all that God made them to be.

10% Happier: How I Tamed the Voice in My Head, Reduced Stress Without Losing My Edge, and Found Self-Help That Actually Works


Dan Harris - 2014
    A lifelong nonbeliever, he found himself on a bizarre adventure, involving a disgraced pastor, a mysterious self-help guru, and a gaggle of brain scientists. Eventually, Harris realized that the source of his problems was the very thing he always thought was his greatest asset: the incessant, insatiable voice in his head, which had both propelled him through the ranks of a hyper-competitive business and also led him to make the profoundly stupid decisions that provoked his on-air freak-out.We all have a voice in our head. It’s what has us losing our temper unnecessarily, checking our email compulsively, eating when we’re not hungry, and fixating on the past and the future at the expense of the present. Most of us would assume we’re stuck with this voice – that there’s nothing we can do to rein it in – but Harris stumbled upon an effective way to do just that. It’s a far cry from the miracle cures peddled by the self-help swamis he met; instead, it’s something he always assumed to be either impossible or useless: meditation. After learning about research that suggests meditation can do everything from lower your blood pressure to essentially rewire your brain, Harris took a deep dive into the underreported world of CEOs, scientists, and even marines who are now using it for increased calm, focus, and happiness.10% Happier takes readers on a ride from the outer reaches of neuroscience to the inner sanctum of network news to the bizarre fringes of America’s spiritual scene, and leaves them with a takeaway that could actually change their lives.