Every decision you make affects how people experience your library. In this useful primer, user experience (UX) librarians Schmidt and Etches identify 19 crucial touchpoints such as the library website, email, furniture, parking lot, events, and newsletters. They explain why each is important to your library's members and offer guidance on how to make improvements. From library administrators to public relations and marketing staff, anyone concerned with how members experience your library will benefit from this book's * Coverage of the eight principles of library UX design, explaining how they can guide you to better serve your library's members * Advice on simple, structured ways to evaluate and improve aspects such as physical space, service points, policies and customer service, signage and wayfinding, online presence, and using the library * Scorecard system for self evaluation, which includes methods for determining how much time, effort, and skill will be involved in getting optimum performance

    But climate change accelerates out of control. As her old world disintegrates, Dee teams up to help build a new one."Climate change. Government surveillance. Societal breakdown. Sounds like a real downer, right? It's not, thanks to its determined, witty narrator. She's instantly relatable." - Amazon reviewBook 1: End GameAs the U.S. unravels, media and corporation offer a shining grail of salvation: to be one of the select few to secure safety in an ark. Dee Baker's Fortune 100 media job promises her an ark berth, and for backup she's dating fun and wealthy ark-itect Adam. But fellow gardener and neighbor Zack plans to make his stand outside the arks. Dee needs to choose whether to protect herself, or risk it all to help others. Trying to have it both ways could be the riskiest gambit of all.Book 2: Project ReunionWhen Ebola strikes, the Calm Act surrounds New York City with armed borders. That assumes the rest of the Northeast is OK with letting millions die, in order to save themselves. Dee Baker and partner set out to prove otherwise and mobilize the Northeast to save New York, though the doing may tear them apart.Book 3: Martial LawlessWhen a martial law leader is murdered in Pittsburgh, Dee Baker and partner are dispatched to investigate. Plagued by tornados, and isolated under the Calm Act, Pittsburgh has gone rogue, its religious factions out of control, and it's up to Dee and crew what to do about it. But the forces afoot are darker than they imagined. And Dee's about to fall into their trap.If you enjoy vivid characters, compelling world-building, and page-turning action, you'll love Ginger Booth's day-after-tomorrow Calm Act series.

    A host of specialists have contributed to the collection. This new edition includes more detailed discussion of a wider range of reference-related services including interlibrary loan, document delivery, and readers' advisory services. There is also increased attention to ethical issues and a stronger focus on user-centered services, both face-to-face and mediated by technology. In addition, the authors discuss Web sites of significant value to reference services and the impact of the Internet and World Wide Web on reference services. This carefully designed and readable text explains the essential theory and provides the practical knowledge necessary for an initial reference course. Its broad scope and organizational clarity will benefit students and practitioners.

    This volume aims to help readers respond proactively and help to lead the way to collaborative learning in schools.

    Drawing heavily upon the women's studies literature where the concept first appears, Accardi defines and describes recurring themes for feminist teachers: envisioning the classroom as a collaborative, democratic, transformative site; consciousness raising about sexism and oppression; ethics of care in the classroom; and the value of personal testimony and lived experience as valid ways of knowing. Framing these concepts in the context of the limits of library instruction--so often a 50 minute one-shot bound by ACRL-approved cognitive learning outcomes--Accardi invites a critical examination of the potential for feminist liberatory teaching methods in the library instruction classroom. This book is Number 3 in the Litwin Books Series on Gender and Sexuality in Information Studies, Emily Drabinski, Series Editor.

    It has been expanded and improved with: - Easy ways to create "read alike" lists, identifying what else is "like" a favorite book- Practical guidelines for conducting the advisory interview so it's a comfortable exchange- Confidence-boosting tactics for drawing on reviews to make recommendations- Methods for incorporating nonfiction into the discussion- More resources and online tools

    Written by Peter Morville, author of the groundbreaking Information Architecture for the World Wide Web, the book defines our current age as a state of unlimited findability. In other words, anyone can find anything at any time. Complete navigability.Morville discusses the Internet, GIS, and other network technologies that are coming together to make unlimited findability possible. He explores how the melding of these innovations impacts society, since Web access is now a standard requirement for successful people and businesses. But before he does that, Morville looks back at the history of wayfinding and human evolution, suggesting that our fear of being lost has driven us to create maps, charts, and now, the mobile Internet.The book's central thesis is that information literacy, information architecture, and usability are all critical components of this new world order. Hand in hand with that is the contention that only by planning and designing the best possible software, devices, and Internet, will we be able to maintain this connectivity in the future. Morville's book is highlighted with full color illustrations and rich examples that bring his prose to life.Ambient Findability doesn't preach or pretend to know all the answers. Instead, it presents research, stories, and examples in support of its novel ideas. Are we truly at a critical point in our evolution where the quality of our digital networks will dictate how we behave as a species? Is findability indeed the primary key to a successful global marketplace in the 21st century and beyond. Peter Morville takes you on a thought-provoking tour of these memes and more -- ideas that will not only fascinate but will stir your creativity in practical ways that you can apply to your work immediately.

    This new edition has been completely updated ad expanded to include crucial new information on digital records, encoded arcival description (EAD), copyright issues, post-9/11 security concerns, international perspectives on tuse issues--content that makes this manual essential for archivists of all backgrounds. Setting up archives, appraisal and accessioning, acquisition strategies and policies, arrangement description, reference and access, preservation, and electronic records are just some of the topics covered in both theory and practice in this clear, comprehensive, ad practial guide.

    As new teachers build their classroom library, the brevity of this affordable new edition ensures readers have the resources to purchase and time to read actual children’s literature. The goal of this text, then, is to provide a practical overview of children's books, offering a framework and background information while keeping the spotlight on the books themselves.

    We take advantage of this revolutionary opportunity when we make our work "open access" digital, online, free of charge, and free of most copyright and licensing restrictions. Open access is made possible by the Internet and copyright-holder consent, and many authors, musicians, filmmakers, and other creators who depend on royalties are understandably unwilling to give their consent. But for 350 years, scholars have written peer-reviewed journal articles for impact, not for money, and are free to consent to open access without losing revenue.In this concise introduction, Peter Suber tells us what open access is and isn't, how it benefits authors and readers of research, how we pay for it, how it avoids copyright problems, how it has moved from the periphery to the mainstream, and what its future may hold. Distilling a decade of Suber's influential writing and thinking about open access, this is the indispensable book on the subject for researchers, librarians, administrators, funders, publishers, and policy makers.ContentsSeries Foreword viiPreface ix1 What Is Open Access? 12 Motivation 293 Varieties 494 Policies 775 Scope 976 Copyright 1257 Economics 1338 Casualties 1499 Future 16310 Self-Help 169Glossary 175Notes 177Additional Resources 219Index 223

    Written and designed to reflect the way people read today, this book is structured to quickly impart simple and cost-effective ideas on marketing your library.

    Because MLIS education tends to offer less-than-comprehensive preparation in pedagogy and instructional design, this much-needed book tackles the challenge of effective teaching and training head-on. Char Booth, an avid library education and technology advocate, introduces a series of concepts that will empower readers at any level of experience to become better designers and presenters, as well as building their confidence and satisfaction as library educators.

    Written as a comprehensive, facts-only approach for students and their instructors, this lucid text offers an abundance of examples to illustrate how to use children's literature in the classroom, providing a sound foundation for beginning survey courses at the undergraduate and graduate levels. The Sixth Edition of this best-selling book by well-known authors Carol Lynch-Brown and Carl Tomlinson has been heavily reorganized and includes three parts to allow flexibility and ease of use to professors and students--the organization is perfectly tailored to college courses. The chapters in Part One cover current trends and the introductory material students need in order to begin selecting, reading, and evaluating children's trade books. Part Two defines and describes specific genres of literature and discusses the types of books that fall within the categories. The chapters comprising Part Three present curriculum and teaching strategies.

    But she was also friend to dozens of Japanese American children and teens when war broke out in December of 1941. The story of what happened to these American citizens is movingly told through letters that her young friends wrote to Miss Breed during their internment. This remarkable librarian and humanitarian served as a lifeline to these imprisoned young people, and was brave enough to speak out against a shameful chapter in American history.

    The proven success of database design treatment is sustained and further improved in this revision. The proven Parts organizations streamline the chapter coverage, so it is an ideal choice for your classroom. Each Part opens with a new business vignette, which provides real world examples to engage your students. The new edition includes updates in every chapter as well as added exercises and cases. There are new chapters such as Advanced Modeling Concepts, Database Performance Tuning and Query Optimization, and Database Connectivity and Web Development. In the seventh edition you will find examples of database usage, which highlights eBAY for compelling context. In our new Query Optimization chapter, we cover database performance tuning concepts, index selectivity and SQL coding practices. There is added EERD coverage such as clusters and subtype discriminator attributes. With the authors' strong writing style and outstanding balance of theory and practice, this is just a small sampling of the improvements we have made to the new edition of Database Systems: Design, Implementation, and Management by Peter Rob and Carlos Coronel.