And one very annoyed world.Based on the ingenious Sir Michael Twitter account, How to (Almost) Make Friends on the Internet is the funniest book you'll read this year.Whether it's offering his services as a Karate Lawyer or Funeral DJ, devising the world's worst plan to get a free haircut, or trying to buy a blue bucket that may or may not be for sale, Michael just wants to connect with people.The only problem is that people are slightly less enthusiastic about connecting with him, and the results are utterly hilarious.Warning: you'll never think about adding someone called Michael to a group chat the same way ever again.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    As owner of an animal shelter, Barby Keel had seen plenty of abandoned animals. But there was something extra special about this one. With his oversized paws, long legs, and awkward gait, he was bigger than most puppies but a big softie at heart. He was so sweet and cuddly, Barby named him Teddy, like a Teddy bear. But finding this Teddy a home would be no picnic...The first family that adopted Teddy returned him 24 hours later. They said he chewed up everything and cried all night long. The second family returned him after a month. Why? Teddy refused to be housebroken. Over the next few weeks, Barby devoted herself to the unruly pup. Soon, he was settling into the sanctuary, playing with the other animals, even rescuing a baby chick. But every night, Teddy reverted back to being a scared little puppy. With Barby's loving care--and a lot of patience--he slowly began to overcome his fears. And as the two grew closer, Barby began to wonder if Teddy had already found his forever home--with her...Filled with beautiful life lessons in unconditional love, mutual trust, and unshakable devotion, Teddy's story is sure to find a special place in every animal lover's heart.

    Our dogs are our best friends. They are always happy to see us. They comfort us in our times of need. They also eat our shoes, stain our carpets, and embarrass us in front of our guests.                 Dog owners everywhere have found their outlet in Dog Shaming, where they can confess their dogs' biggest (and often grossest!) sins, which turn out to be recognizably universal—complete with snapshots of ridiculously cute but shamed pups who don't seem capable of humping humans, pooping on pillows, or snagging steak straight from a grill.So share in the shaming and laugh through your frustration as Dog Shaming reminds us that unconditional love goes both ways.

    WET DOG, by photographer Sophie Gamand, is a stunning and touching capture of this intimate moment. Elevating dog photography to the status of art, these expressive portraits of our canine friends mirror our very own human emotions.

    He caught his first criminal when he was just two years old. By his sixth birthday, he had located burglars, rapists, drug dealers, missing children, and murderers—including Utah’s most wanted criminal. Known to friends as JJ, to law enforcement as Michael Serio’s partner, and by captured criminals as “that damned dog,” Jessie Jr. was an exceptionally talented bloodhound, baying like a sea lion that had swallowed a fog horn. Before JJ, few police departments in the West used bloodhounds, and none in Utah. But just when JJ finally convinced naysayers, he and Officer Serio ran into something worse than resistance: the despair of failure amid high hope. JJ had been tracking Brian David Mitchell, the man who abducted Elizabeth Smart, when he was pulled off the track. Elizabeth later told investigators that on the day she was kidnapped she heard a dog baying in the woods behind her. In almost nine years of service, JJ helped apprehend nearly 300 criminal suspects in the Salt Lake City area. Here is his remarkable story, fleas and all.

    From Frazzled to Fabulous includes words of wisdom on everything from how to spend your ‘me time’ and get a grip on guilt to dressing in your wow colours and speaking in the right tone of voice at work.It's a must-have book for frazzled dads and high-flying men who are struggling to stay hydrated and get to the bottom of the ironing pile. Oh, and it's for women who believe that men should be fully supported to have it all and, more importantly, do it all. Those women will love this book.

    The Books of Moses - Because you know it's nonsense, but were never sure why.The Books of Genesis, Exodus, Leviticus, Numbers, and Deuteronomy.

    From puppyhood to old age, this book provides an in-depth guide to raising your labrador, making for a contented owner and a happy dog.Pippa Mattinson is in touch with over 300,000 dog owners every month through her website www.thelabradoresite.com and online forum www.thelabradorforum.com and knows exactly what labrador owners want. Founder of The Gundog Trust, her first two books Total Recall and The Happy Puppy Handbook have won praise from many happy dog owners.

    Why not make sure you give him/her the best possible life through the incredible gift of proper training and discipline. Imagine how proud you will feel when guests arrive at your house and tell you, "I've never seen a dog that was so well-behaved". Have the best possible relationship with your dog by properly training your dog. The key to any great and fulfilling relationship is respect and communication. With proper dog obedience training your dog will know what is expected of them and learn to act accordingly. By understanding your dog's behavior you will better understand what your dog expects from you. This shared understanding, respect, and communication will form an amazing bond that will last a lifetime. This book was designed as a collection of dog training tips as a brief introduction to dog training for beginners. If you are already experienced in training dogs then you are already applying the tips and techniques in this book. If on the other hand, you are new to training your dog, then the tips in this book will serve you well. If you are interested in more in-depth coverage of dog training and dog care, please check out my other more advanced books in my Dog Training Books series. Here is just a sampling of the useful information you will learn in this book: Controlling Your Dog's Aggression - Learn what triggers your dog's aggressive behavior and use that knowledge to control your dog's aggression. How To Stop Destructive Chewing - Save your sanity as well as your shoes, couch, pillows, etc. by learning how to stop your dog's destructive chewing habits. Clicker Training Basics - Find out why clicker training is so effective and learn the basics of clicker training. Control Your Dog's Destructive Digging - Learn why your dog digs up your yard and how to control it. .... And much more. You Can Read this book on your PC, Mac, Kindle device, Tablet, and even your SmartPhone! Download this Kindle book and train your dog to be the obedient, well-behaved dog you've always dreamed of!

    Lost in grief, Rob finds solace and relief in the one thing that never fails to put a smile on his face: his chocolate lab Bella. Exceptionally friendly, and always with - you wouldn’t believe it - a smile on her face, Bella is the friend Rob needs, and they spend their days exploring nature and taking photos.But then Bella develops a limp in her front leg. It’s cancer, and the prognosis isn’t good. Rob has a choice, either to let Bella go now, or amputate her cancer riddled leg, and see what the next few months would bring.For Rob, the choice is a no-brainer, and instead of waiting at home for the cancer to spread, Rob and Bella pack their bags and hit the road. Life is short, but the road ahead is long and winding, and as they criss-cross the country Rob and Bella meet remarkable, life-changing men and women who are quick to make friends with this incredible three-legged dog. A Dog Named Beautiful is a book full of inspiration, hope, love, tears, and laughs. Enjoy the journey.

    Before you get to the end of your leash, turn to this friendly and relatable reference that’s the next best thing to talking to a dog-owning friend who's seen it all. In Oh My Dog, animal rights activist Beth Ostrosky Stern has compiled tips and invaluable advice from experts—and from her own experience as dogowner—to sooth concerns, answer questions big and small, and help you and your dog get the most out of your relationship. From the moment you even consider getting a dog, to caring for your old friend when his puppy years are far behind him, Oh My Dog covers every angle of dog ownership, including: - Which breeds would be good match for me? - What do I look for in a vet? - How do I make sure our first night together is as stress-free as possible? - What activities will help me bond with my dog?- Is my dog showing sign of illness?- What should I know before I head to a doggie day care or park? - How do I read pet food labels? - What should I do in an emergency?Choc full of informative side bars, questionnaires, to-do lists, and much, much more, Oh My Dog is the answer-filled field guide for anybody who owns a dog or is considering getting one. Beth Ostrosky Stern

    But our canine companions are in many ways our captives. No matter how cushy their captivity, we decide what and when they eat; where they sleep, poop, and play; when they can walk and when they must sit or stay. As the demand for dog trainers and veterinary behaviorists attests, dogs are not naturally adapted to living with and among modern humans. They give up a lot of freedom and instinctual pleasure, as well as their innate strategies for coping with stress and anxiety, in exchange for the comfort and care they get from humans. Bekoff and Pierce show that it is possible to let dogs be dogs without wreaking havoc on our own lives. They begin by illuminating the true nature of dogs and helping us "walk in their paws." They reveal what smell, taste, touch, sight, and hearing mean to dogs and then guide readers through everyday ways of enhancing a dog's freedom and minimizing deprivations in safe, mutually happy ways. The rewards, they show, are great -- for dog and human alike.

    Featuring all new, never before published material, Crows, Papua New Guinea, and Boats is the latest release by David Thorne, author of The Internet is a Playground and 27bslash6.com

    In 1997, New York City hipsters Lee and Ed were at a crossroads. Money was tight, their careers were floundering, their apartment was tiny, and their relationship, frankly, was dysfunctional. Then, on a fateful day in August, they decided on impulse to visit a nearby animal shelter, just to “look at” dogs. In a split-second decision that would change their lives, they brought home Wallace. They quickly realized that this spaniel mix was more than they could handle—he was aggressive, fearful of humans, and seemingly untrainable. Faced with overwhelming new responsibilities, the couple bickered constantly, worried incessantly, and disagreed on nearly every aspect of how to handle the dog. But the one thing they could agree on was that they loved Wallace. And slowly but surely, this love helped transform both the dog and their relationship. And thus, by rescuing an abused spaniel, they ended up rescuing themselves. Funny and heartfelt, this memoir chronicles a couple’s changing outlook on their relationship, on their city, and on life through Wallace: a rambunctious, energetic and complicated shelter dog who was transformed by love. And by life in New York City. REX AND THE CITY will resonate with everyone who has ever loved their four-legged friend.A portion of all proceeds will be donated to animal rescue organizations.