The book contains proven strategies from a decade-long effort to accurately measure and increase emotional intelligence. Trusted by upper-echelon leaders inside companies worldwide, these strategies will enable you to capitalize on the skills responsible for 58% of performance in all types of jobs.Includes a passcode for online access to the world's bestselling emotional intelligence test, the Emotional Intelligence Appraisal®, which will show you where your EQ stands today and what you can do to begin maximizing it immediately.Rooted in sound research involving more than 500,000 responses, this new edition of the test will:--Pinpoint which of the book's 66 emotional intelligence strategies will increase your EQ the most.--Reveal the specific behaviors responsible for your EQ scores.--Allow you to test yourself a second time to measure how much your EQ has increased from your efforts.The book's smooth narrative style turns rigorous research into memorable stories and practical strategies that anyone can use to his or her advantage.With 90% of top performers high in EQ, and EQ twice as important as IQ in getting where you want to go in life, who can afford to ignore it?What people are saying about it:"Emotional Intelligence 2.0 is a fast read with compelling anecdotes and good context in which to understand and improve your score."--Newsweek"Surveys of 500,000 people on the role of emotions in daily life have enabled the authors to hone EQ assessment to a 28-question online survey that can be completed in seven minutes."--The Washington Post"Read worthy strategies for improving emotional intelligence skills make this our how-to book of the week. It's nice to know that average IQ doesn't limit a person to average performance. And who can resist an online quiz with instant feedback?"--Newsday"Gives abundant, practical findings and insights with emphasis on how to develop EQ. Research shows convincingly that EQ is more important than IQ."--Stephen R. Covey, author, The 7 Habits of Highly Effective People"This book can drastically change the way you think about success...read it twice."--Patrick Lencioni, author, The Five Dysfunctions of a Team"At last a book that gives how to's rather than just what to's. We need no more convincing that emotional intelligence is at the core of life success. What we need are practical ways of improving it. Bradberry and Greaves brilliant new book is a godsend. It will change your life."--Joseph Grenny, New York Times bestselling coauthor of Crucial Conversations"Emotional intelligence is an extremely important skill for personal and professional success. This book is excellent and the learning included in the free online test is cutting-edge. I strongly recommend it."--Ken Blanchard, bestselling business book author of all time; coauthor The One Minute Manager®"I distributed the book to my entire team. We found it very helpful in our dealings with each other and our internal customers. With all the new buzzwords over the past few years, the heart and soul of a company's culture is how they support and promote emotional intelligence. Those with foresight see that emotional intelligence will separate the good companies from the great ones. This book is a wonderful tool for a grass roots approach. If your desire is to be a truly resonate leader that people will trust and follow, this is an opportunity that cannot only change your professional career, but also your personal relationships."--Regina Sacha, vice president, human resources, FedEx Custom Critical"In the fast lane of business life today, people spend more time on computer keyboards, blackberries and conference calls than they do in face-to-face communication. We're expected to piece together broken conversations, cryptic voicemails, and abbreviated text messages to figure out how to proceed. In this increasingly complex web, emotional intelligence is more important than ever before. This book is filled with invaluable insights and information that no one can afford to ignore."--Rajeev Peshawaria, executive director, Goldman Sachs International

    Inspiring and imaginative, this bona fide "how-to” manual teaches us how to remember those we miss most, no matter how long they’ve been gone. Passed and Present is not about sadness and grieving—it is about happiness and remembering.  It is possible to look forward, to live a rich and joyful life, while keeping the memory of loved ones alive. This much-needed, easy-to-use roadmap shares 85 imaginative ways to celebrate and honor family and friends we never want to forget. Chapter topics include: Repurpose With Purpose:  Ideas for transforming objects and heirlooms.  Discover ways to reimagine photographs, jewelry, clothing, letters, recipes —virtually any inherited item or memento. Use Technology:  Strategies for your daily, digital life.  Opportunities for using computers, scanners, printers, apps, mobile devices, and websites. Not Just Holidays:  Tips for remembrance any time of year, day or night, whenever you feel that pull — be it a loved one’s birthday, an anniversary, or just a moment when a memory catches you by surprise. Monthly Guide:  Christmas, Thanksgiving, Mother’s Day, Father’s Day, and other special times of year present unique challenges and opportunities. This chapter provides exciting ideas for making the most of them while keeping your loved one’s memory alive. Places to Go: Destinations around the world where reflecting and honoring loved ones is a communal activity.  This concept is called Commemorative Travel.  Also included are suggestions for incorporating aspects of these foreign traditions into your practices at home. Being proactive about remembering loved ones has a powerful and unexpected benefit:  it can make you happier.  The more we incorporate memories into our year-round lives —as opposed to sectioning  them off to a particular time of year—the more we can embrace the people who have passed, and all that’s good and fulfilling in our present.    With beautiful illustrations throughout by artist Jennifer Orkin Lewis, Passed and Present includes an introduction by Hope Edelman, bestselling author of Motherless Daughters.

    In a raw, first-person account, Waite recounts each heartbreaking discovery, every life-destroying lie, and reveals what happens once the dust finally settles on her demolished marriage.After a disturbing email sparks Waite's suspicion that her husband is having an affair, she tries to uncover the truth and rebuild trust in her marriage. Instead, she finds more lies, infidelity, and betrayal than she could have imagined. Waite obsessively analyzes her relationship, trying to find a single moment from the last five years that isn't part of the long-con of lies and manipulation. With a dual-timeline narrative structure, we see Waite's romance bud, bloom, and wither simultaneously, making the heartbreak and disbelief even more affecting.

    adult population. Where does the caregiver turn when dealing with their own need for encouragement and renewal?

    This is the online Advanced Cardiac Life Support (ACLS) course offered by Save a Life Certifications by NHCPS. This course builds on the foundation of lifesaving BLS skills, emphasizing the importance of continuous, high-quality CPR. This advanced course highlights the importance of high-performance team dynamics and communication, systems of care, recognition and intervention of cardiopulmonary arrest, immediate post-cardiac arrest, acute dysrhythmia, stroke, and acute coronary syndromes (ACS). Included with this purchase is a unique code that allows you to complete the ACLS course on the NHCPS website. This course also includes the most recent update of the NHCPS Advanced Cardiac Life Support (ACLS) Provider Handbook with several constructive improvements to an already exceptional handbook. With these updates, NHCPS proudly offers one of the most effective and user-friendly ACLS Provider Handbooks on the market. Information covered by the course includes a review of BLS, and detailed instruction of ACLS algorithms, airway management, ACLS medications, and more. Full-page ACLS algorithms, as well as tables, diagrams, and other learning tools, are also included within the handbook. All material included in this handbook is delivered in a manner meant to enhance learning in the most comprehensive and convenient way possible. Upon completion of the course, you will receive an ACLS provider card in an electronic version as well as a printed copy shipped to your address (allow 3-5 business days for delivery).

    You may even feel guilty for not enjoying spending time with your child—but how can you when her behavior is abusive toward you and the rest of your family? You need solid skills you can use now to help your daughter and hold your family together.In this important guide, you’ll learn real solutions and strategies based in proven-effective DBT and CBT to help you weather the storm of BPD and restore a sense of normalcy and balance in your life. You’ll find an overview of BPD so you can better understand the driving forces behind your daughter’s difficult behavior. You’ll discover how you can help your daughter get the help she needs while also setting boundaries that foster respect and self-care for you and others in your family. And, most importantly, you’ll learn “emergency parenting techniques” to help you put a stop to abusive patterns and restore peace.If your daughter has BPD and your family is struggling to make it through each day, this book offers essential skills to help you cope and recover a sense of stability.

    He often steers kids from the SAT to the ACT, which he considers a more straightforward test that produces higher scores. He urges parents to home in on hidden bargains, scour the country for scholarships, and challenge financial aid offices rather than take out large loans. He will sometimes talk a seeming shoo-in candidate out of setting her sights on the prestigious Ivy League while goading another long-shot student into aiming for that same Ivy League school. His unorthodox approach is grounded on the principle that getting into college shouldn't just be about getting in; it should be a kid's first great moment of self-discovery. David L. Marcus, a Pulitzer Prize-winning former education writer for "U.S. News & World Report," follows Smitty and "his" kids around Oyster Bay High, a diverse public school in Long Island, New York, as he works his unique magic on their applications and their lives. Smitty's kids run the gamut from the sweet but pathologically disorganized boy next door to the valedictorian who applies to twenty-eight schools. As the year unfolds, Smitty deals in his own ingenious way with almost every complication that can bedevil the applications process. What about the kid who doesn't test well? The kid who plunges into depression after being rejected by Columbia? The overachieving Korean American boy worried about reverse discrimination? Smitty has answers for all of them. While Smitty excels at easing the pressure of the college hunt, his success comes from imposing a different-and deeper-challenge. He makes kids articulate (orally and in writing) their profoundest fears, their drawbacks, their secret hopes. In short, he makes them figure out who they are. Along the way, he uses his savant's knowledge of America's thirty-six hundred colleges and universities to pair each student with the right one. He sidesteps the applications industrial complex, with its slick Web sites, private essay coaches, and obsessive focus on metrics. He brings to the college search counterintuitive insight and even wisdom-attributes that thousands of students and their parents, frustrated with the excesses of the process, will find useful and inspiring.

    Addressing the task of disciplining children ages 2 through 12 without arguing, yelling, or spanking, this program offers easy-to- follow steps to immediately manage troublesome behaviour with reason, patience, and compassion.

    This childhood triptych comes to life in The Clancys of Queens, an electric, one-of-a-kind memoir.     From scheming and gambling with her force-of-nature grandmother, to brawling with eleven-year-old girls on the concrete recess battle yard of MS 172, to hours lounging on Adirondack chairs beside an immaculate croquet lawn, to holding court beside Joey O’Dirt, Goiter Eddy, and Roger the Dodger at her Dad’s local bar, Tara leapfrogs across these varied spheres, delivering stories from each world with originality, grit, and outrageous humor. But The Clancys of Queens is not merely an authentic coming-of-age tale or a rowdy barstool biography. Chock-full of characters who escape the popular imaginings of this city, it offers a bold portrait of real people, people whose stories are largely absent from our shelves. Most crucially, it captures—in inimitable prose—the rarely-heard voices of New York’s working-class women.  With a light touch but a hard hit, The Clancys of Queens blends savvy and wit to take us on an unforgettable strata-hopping adventure.

    Gathered from the latest research on dyslexia along with early practices which have been overlooked in the test-intensive school environment, a successful dyslexia tutor shares the tools of her trade because she believes that it's a crime to let bright children grow up illiterate!

    Friends fall out of touch, loved ones pass away, or sometimes the courage required is simply lacking-and thank-yous, regrets, feelings, and secrets are left unshared. In 2009, Jackie Hooper came up with a way to help people recapture a moment that had once passed them by-she began asking them to write letters.Based on the popular blog The Things You Would Have Said,, this extraordinary collection of letters brings together the moving, surprising, and inspiring stories of ordinary people. By turns heartwarming, funny, sad, and wise, the letters showcase a remarkable range of voices and subjects. From the indignant young boy urging his bully to become "a better man," to the woman apologizing to the girl she picked on in high school, to a man thanking the woman who protected his family from Nazis, the letters bring together an outpouring of emotion that is as compelling as it is cathartic.

    Nine years later, she's worked hard at putting the past behind her. She clings to her best friend James, the only person she's been able to trust since the fire. But one day James disappears. Juniper tries to find her friend, but she uncovers more than she bargained for. As tensions grow and friendships are tested, she begins to realise that James wasn't who she thought he was. And worst of all, his disappearance is connected to her somehow, and what happened to her all those years ago... An exciting, page turning thriller you wont want to put down!

    It’s about discovering new places, new hobbies, and new people—and opening your eyes to the world. This book is about the stuff they don’t teach you in high school, like how to host a film festival, plan your first road trip, make a podcast, or write a manifesto. Want to make a time capsule? Spend a day in silence? Learn how to make beats like a DJ? Or shut down your house party before the police do? Whatever your creative, social, or academic inclinations, you’ll find 97 ways on these pages to amuse, educate, and interest yourself and your friends—helpfully organized into nine categories:For Your Personal DevelopmentWith/for FriendsWith/for FamilyFor Your BodyTo Get to Know the World Around YouTo Express YourselfTo Benefit Your Community and EnvironmentBecause You ShouldBecause You're Only Young Once Because your life doesn’t stop at 3 p.m. each day—it just gets started.

    Choose strength. Choose the StrongPath.Choosing the StrongPath is a book about the most insidious health crisis in the world, Sarcopenia, a muscle-wasting and frailty disease. It impacts all of us as we age, unless we proactively prevent it.As a world-renowned investigator and case builder, Fred Bartlit has done this once again with this book. He and coauthor Steven Droullard, along with muscle physiology expert Dr. Marni Boppart, want to share a little known fact with the world: You don't have to fall apart as you get older. Through carefully calibrated progressive strength training and supporting nutrition, you can stave off sarcopenia, along with dozens of other age-related illnesses.Using scientific evidence and real-life case studies, Choosing the StrongPath offers a clear path away from a steady decline in the last third of your life and toward a healthier, happier you.

    She has turned her nomadic childhood and forensic psychology training into a successful career as a stress management trainer for humanitarian aid workers. She lives in Los Angeles, travels the world, and her first novel has just been published to some acclaim. But as she turns 31, Lisa realizes that she is still single, constantly on airplanes, and increasingly wondering where home is and what it really means to commit to a person, place, or career. When an intriguing stranger living on the other side of the world emails her out of the blue, she must decide whether she will risk trying to answer those questions. Her decision will change her life.