A challenging customer, in his view, goes from being someone who poses an obstacle to quality work to someone with eye-opening ideas and concepts. Approached as an exercise in listening and learning, these conversations can become long-term lessons. Ambi has worked with some of the most respected brands and names in the Indian corporate world, and each of those assignments were for him masterclasses in leadership development. In this book, Ambi recounts conversations with some of the most iconic business leaders, such as Ratan Tata, Azim Premji, S. Ramadorai, Karsanbhai Patel, M. Damodaran, Dr V. Kurien and many others. He soaked up these conversations, in his own words, 'like a sponge’. This book is an attempt to walk us through some of those dialogues – both the illuminating and the difficult aspects of them – to help us understand how they were learning sessions. For anyone looking at turbocharging their business and career, the ‘Sponge Process’ that emphasises listening is a radical new way of engaging with clients and customers.

    It isn’t a soft virtue, expressed only by sweet grandmothers or nice Boy Scouts. Kindness is neither timid nor frail. Instead, it is brave and daring, willing to be vulnerable with those with whom we disagree. It is the revolutionary way that Jesus himself called us to live. The way of selfless risks. The way of staggering hope. The way of authenticity.Dr. Barry Corey, president of Biola University, believes we tend to devalue the importance of kindness, opting instead for caustic expressions of certainty that push people away. We forget that the essence of what God requires of us is to “love kindness.” In this book, filled with stories from his travels around the globe, Barry shows us the forgotten way of kindness. It is a life that calls us to put ourselves at risk. A life that calls us to hope. A life of a firm center and soft edges. It is the life Christ invites us to follow, no matter what the cost.

    Countless people are invisible to us. We overlook the poor and homeless, partly because we don't share much space with them. More seriously, we often choose not to see the realities around us. We hold misconceptions about who is deserving or not, or make false assumptions about people's poverty being their own fault. Terence Lester calls us to see the invisible people around us. His personal encounters and real-life stories challenge Christians to become more informed about poverty and homelessness, and to see the poor as Jesus does. When we see people through God's eyes and hear their stories, we restore their dignity and help them flourish. And when we recognize our own inner spiritual poverty, we have greater empathy for others, no matter their circumstances. Let love open your eyes. Discover how seeing leads us to act with compassion and justice--as God intends.

    They need a no-nonsense strategy rooted in actual ecclesial life, illuminated in this fine book by a trustworthy guide, Will Willimon, who uses the true story of pastor Hawley Lynn's March of 1947 sermon, "Who Lynched Willie Earle?" as an opportunity to respond to the last lynching in Greenville, South Carolina and its implications for a more faithful proclamation of the Gospel today.By hearing black pain, naming white complicity, critiquing American exceptionalism/civil religion, inviting/challenging the church to respond, and attending to the voices of African American pastors and leaders, this book helps pastors of white, mainline Protestant churches preach effectively in situations of racial violence and dis-ease.

    But after his church’s community lost nine young men to violence in a few short months, Mather came to see that the poor didn’t need his help—he needed theirs.This is the story of how one church found abundance in a com-munity of material poverty. Viewing people—not programs, finances, or service models—as their most valuable resource moved church members beyond their own walls and out into the streets, where they discovered folks rich in strength, talents, determination, and love.Mather’s Having Nothing, Possessing Everything will inspire readers to seek justice in their own local communities and to find abundance and hope all around them.

    As Key and his Government begin campaigning for a third term in Parliament, this in-depth portrait will give a clearer idea of Key, the man and politician. Journalist John Roughan has secured unprecedented access to John Key and his closest advisors. This book will provide insights into what motivates a multi-millionaire to become Prime Minister and examines his thoughts and aspirations. It will provide the clearest picture yet of what drives this country's Prime Minister. The book will follow Key's early life, starting with the break-up of his parents, his upbringing in a state house with an interesting Jewish refugee mother and his years at high school and university. It will follow his early career as a finance trader, his move into politics and his performance in power so far. Roughan will explore how Key's political views were formed by his life experiences, and how his political decisions fit within the context of his life story. John Key and his wife Bronagh have agreed to be interviewed for the book.

    In this new seventh edition, the authors have streamlined the discussion by pruning older material and weaving in new developments. The result is an authoritative source on all major dimensions of Texas school law that is both well integrated and easy to read.Intended for Texas school personnel, school board members, interested attorneys, and taxpayers, the seventh edition explains what the law is and what the implications are for effective school operations. It is designed to help professional educators avoid expensive and time-consuming lawsuits by taking effective preventive action. It is an especially valuable resource for school law courses and staff development sessions.The seventh edition begins with a review of the legal structure of the Texas school system. Successive chapters address attendance and the instructional program, the education of children with special needs, employment and personnel, expression and associational rights, the role of religion in public schools, student discipline, open meetings and records, privacy, search and seizure, and legal liability under both federal and Texas law. In addition to state law, the book addresses the growing role of the federal government in school operation through such major federal legislation as the Americans with Disabilities Act, the Individuals with Disabilities Education Act, and the No Child Left Behind Act.

    This work carefully displays John Wesley's eighteenth century theology in its own distinct historical and social location, but then transitions to the twenty-first century through the introduction of contemporary issues. So conceived, the book is both historical and constructive demonstrating that the theology of Wesley represents a vibrant tradition. Cognizant of Wesley's own preferred vocabulary, Collins introduces Wesley's theological method beginning with a discussion of the doctrine of God. In this insightful exposition the leitmotif of holy love arises out of Wesley's reflection on the nature of the divine being as well as other major doctrines. (Douglas Meeks)

    Life is a beauty, admire it. Life is a dream, realize it. Life is a challenge, meet it. Life is a duty, complete it. Life is a game, play it. Life is a promise, fulfil it. Life is sorrow, overcome it. Life is a song, sing it. Life is a struggle, accept it. Life is a tragedy, confront it. Life is an adventure, dare it. Life is luck, make it. Life is life, fight for it!” Mother Teresa Do you feel down sometimes and in need of inspiration?Do you want the largest collection of Inspirational Quotes you can get to give you the few words of encouragement you need, a collection that covers topics from ‘Motivation’ to ‘Destiny’ to ‘Love’?Do you want a collection that even includes a special Humor section to make you smile and laugh?Then you want this collection from Everlasting Flames Publishing - designed for You!“Take the first step in faith. You don’t have to see the whole staircase, just take the first step.” Dr. Martin Luther King Jr.“Better to light a candle than curse the darkness.” Chinese Proverb THE 'MUST-HAVE' COLLECTIONWe all feel at a loss sometimes and need some simple pick me ups to help us become motivated and in control once more.That’s why this Inspirational Quote Ultimate Collection was created. “Life has taught us that love does not consist in gazing at each other, but in looking outward together in the same direction.” Antoine de Saint ExuperyTHE BIGGEST COLLECTION AVAILABLEIn this wonderful collection you get over 3000 fantastic quotes and amazing sayings, to inspire you every day, to help achieve your goals! EASY TABLE OF CONTENTSThe collection has an easy Table of Contents, dividing the quotes into different topics, such as ‘Inspiration’, ‘Determination’ and ‘Finding Happiness’.This makes it easy for you to jump to a section for the special pick me up you need at a specific moment.All the quotes are drawn from famous people and personalities from around the world, Socrates to Churchill to Tony Robins, motivational speakers to great philosophers and writers.“Courage doesn’t always roar. Sometimes courage is the quiet voice at the end of the day saying, ‘I will try again tomorrow’.” Mary Anne Radmacher HersheySPECIAL UNIQUE HUMOR SECTIONThe collection also includes a very special collection of Humorous Quotes and sayings, showing the funny side of optimism, happiness, money and business, drawn from comedians and famous humorists, from Mark Twain to Henny Youngman to Richard Lewis. Laughter is really the best medicine and its power to heal and motivate should never be overlooked!DON'T MISS OUT!As you read this, you can understand why you have to have this Ultimate Collection, because it is the best collection you can get. At a price that is next to nothing...You already know you want the most complete collection, so don't accept other collections that are lacking. Get this Inspirational Quotes Ultimate Collection right now and let it start changing your world!“It does not matter how slowly you go so long as you do not stop.” ConfuciusAFTER YOUR PURCHASE PLEASE LOOK UP OUR OTHER TITLES YOU MIGHT LIKEBIBLE VERSES ULTIMATE 500+ Beautiful Verses PLUS SPECIAL CHRISTMAS SECTIONMOTHER QUOTES ULTIMATE 3

    Filled with critical insights from respected authors, education researchers, and expert practitioners, this comprehensive volume features twenty-six chapters in six primary areas of interest: Principles of Leadership, Moral Leadership, Culture and Change, Standards and Systems, Diversity and Leadership, and the Future of Leadership.

    The authors identify 10 qualities, attributes, and skills that help to explain Lincoln's effectiveness, despite seemingly insurmountable odds:1. Implementing and sustaining a mission and vision with focused and profound clarity2. Communicating ideas effectively with precise and straightforward language3. Building a diverse and competent team to successfully address the mission4. Engendering trust, loyalty, and respect through humility, humor, and personal example5. Leading and serving with emotional intelligence and empathy6. Exercising situational competence and responding appropriately to implement effective change7. Rising beyond personal and professional trials through tenacity, persistence, resilience, and courage8. Exercising purposeful visibility9. Demonstrating personal growth and enhanced competence as a lifetime learner, willing to reflect on and expand ideas10. Believing that hope can become a realityChapters devoted to each element explore the historical record of Lincoln's life and actions, then discuss the implications for modern educators. End-of-chapter exercises provide a structure for reflection, analysis of current behaviors, and guidance for future work, so that readers can create their own path to success--inspired by the example of one of the greatest leaders of all time.

    Originally published as The Journey Toward Reconciliation and based on Lederach’s work in twenty-five countries across five continents, this revised and updated book tells dramatic stories of what works—and what doesn’t—in resolving and transforming conflicts. A section of resources for congregations and small groups offers litanies, discussion questions, resource lists, and practical ideas for peacemaking in everyday life.“Lynne and I feel deeply called to the work of peacemaking these days. We know it is very near to the heart of the One we serve. No one’s writings have helped us more than John Paul Lederach’s.”—Bill Hybels, co-founder and senior pastor, Willow Creek Community Church

    People sitting together in pews every Sunday have started to feel like strangers, loved ones at the dinner table like enemies. Toxic political dialogue, hate-filled rants on social media, and agenda-driven news stories have become the new norm. It’s exhausting, and it’s too much.In I Think You’re Wrong (But I’m Listening), two working moms from opposite ends of the political spectrum contend that there is a better way. They believe that we can choose to respect the dignity of every person, choose to recognize that issues are nuanced and can’t be reduced to political talking points, choose to listen in order to understand, choose gentleness and patience. Sarah from the left and Beth from the right invite those looking for something better than the status quo to pull up a chair and listen to the principles, insights, and practical tools they have learned hosting their fast-growing podcast Pantsuit Politics. As impossible as it might seem, people from opposing political perspectives truly can have calm, grace-­filled conversations with one another—by putting relationship before policy and understanding before argument.

    With controversial ideas and funny stories, it covers topics that readers will recognize from their course and some new but equally important areas to challenge their thinking. Part of a highly popular new series this book will make you better able to question and understand this burgeoning field.

    John Bichelmeyer dispensed much more than ground beef and bacon to his customers. A man with only an eighth-grade education and father of 10 children, he offered rare wisdom and compassion to his clientele, friends and family that came from the heart.Now his daughter, Mary B. Lucas, B.D., tells the story of how she earned her B.D. (which stands for "butcher's daughter") by spending hours at the butcher-block table in the family kitchen, listening to her father's stories about how he achieved success by making deep connections with the people around him. In turn, Mary used her father's advice to find the passion and perseverance to rise to the top of the staffing industry.As John used to say, "Remember to put the `comeback sauce' on everyone you meet." In Lunch Meat & Life Lessons: Sharing a Butcher's Wisdom, Mary offers a healthy dose of that sauce, which will empower everyone who reads this book to reach their full potential.