Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

     Readers all over the US and Europe have discovered the joys of retiring and living full time in an RV after reading Jerry Minchey's Amazon #1 best-selling book in Senior Travel Guides, Motorhome, and RV Retirement Living: The Most Enjoyable and Least Expensive Way to Retire. Now in this new epic book, Secrets of RVing on Social Security, he shows you step-by-step how to enjoy the RVing lifestyle while traveling and living on just your Social Security income. Imagine leaping out of bed every morning ready to cherish every day of your new adventurous life. On top of the adventure, you'll experience the unsurpassed freedom to live where you want to. At every fork in the road, you will be free to go wherever whim and chance might take you. You will also discover how other retirees are supplementing their retirement income while living full-time in their motorhome. Many people are actually adding to their savings while having the time of their lives living the RV lifestyle. In this book, you will grasp how they are doing it, and how you can do it too. You'll comprehend the brutally honest pros and cons of the RV lifestyle. There are some downsides to the lifestyle you need to be prepared for. My guess is that you will adore your new RVing lifestyle, but you'll never know if it's the right lifestyle for you if you don't read this book. The book is designed to keep you on the path to accomplishing your goal of living an exciting retirement lifestyle while staying well within your budget. This book should be required reading for anyone who is retired or getting ready to retire. It provides never-before-answered questions about living the attractive RVing lifestyle on a budget.

    The station manager who hired him was the first to recognize his considerable on-air talent, and helped start what has become a legendary radio career. Often compared to Howard Stern, Carton has hosted a series of highly rated shows, and in 2007 he joined WFAN, where he and Boomer Esiason host an eponymous show every morning for four hours out of a studio in New York City.In this debut book, Carton invites the reader to join him as he recounts tales from his suburban youth, defends his long-held love affair with the New York Jets, reminisces about the shenanigans of some of the highest paid and most celebrated athletes playing today, and reflects on his work as one of radio’s craftiest, most hilarious personalities ever to get behind the microphone.

     The true story of how mildly successful guitarist and New York Times writer Dan Crane relinquished his instrument and became Björn Türoque (pronounced "b-yorn too-RAWK"), the second greatest air guitarist in the nation. This exploration of the international air guitar sub-culture addresses the issue of dedicating oneself to an invisible art in order to achieve the ultimate goal of "airness"-that is, when air guitar transcends the "real" art that it imitates and becomes an art form in and of itself.

    We all know one! They like to groan and grumble, offering their own commentary on the shortcomings of modern life. Whether it is queues at the supermarket, the state of the health system, the price of a pint these days, the hairstyles of teenagers, or the number of Maltesers you actually get in a bag, there is always something that will get their goat. 'The Grumpy Old Git's Guide to Life' is a hilarious celebration of all these grumps, how to identify one, what exactly they find so irritating and why we find their rants quite so amusing.

    For example, I was once pinned down by a young lad who repeatedly asked me why I was hitting myself, when he knew full well that I had temporarily ceded hegemony over my hands and forearms. I tried to explain it to him, but he didn’t seem to comprehend. In retrospect, I can only conclude that my explanation was not articulate enough.To that end, I and Phil Plait have teamed up to create precisely 128 insults designed to weaken the resolve of aggressors, while educating them in their primary field of interest. Whether the person pummeling you is a student of mathematics or belles-lettres, we have the right words for the occasion.Zach WeinersmithPS: In the highly likely situation that the person pummeling you refuses to cease his aggression until he understands the meaning of the insult, we have also provided an appendix in which the insults are explained.

    It is his first job in general practice; his first brave excursion into the dangerous world where patients walk round in their clothes. Dr Vernon soon finds himself bemused, fascinated and exhausted as he copes with the procession of ailing humanity that streams into his surgery and awaits his visits. A confused old lady, timid vet, puzzled diabetic, lonely housewife, hypochondriac, tipster with an ulcer, nun with dandruff and a persistent young lady with abundant charms and nothing wrong with her. Just published as an e book, exclusive to Amazon, this book was a huge hit in England and America when first published in the 1970s. Edward Vernon is a pen name of a well known British doctor/author.Here's what the critics said about the series:Thoroughly delightful - Fresno BeeHilarious - TitbitsA delightfully funny book that keeps the reader laughing and appeals to one's sense of the ridiculous - Sunday Advocate, Baton RougeFor entertainment, a chapter or two before bedtime is just what the doctor ordered - Sacramento BeeDoes for British GPs what Herriot has done for vets - BooklistHilarious, written with skill and zest - Grimsby Evening TelegraphVery funny - Citizen, GloucesterThoroughly enjoyable, genuinely funny - South Wales EchoWise, funny, sad and heartwarming - Chattanooga TimesGood fun - Homes and GardensMost of his adventures are funny, some hilarious; but he has the good sense to leven the comedy lump with some that are sad, some touching. All are written lightly, easily, entertainingly - Oxford TimesThe funniest of the funny doctor books - Richard GordonJolly good reading - Publishers WeeklyViews the human species he treats with much the same affection, compassion and humour as Herriot brings to the animal world - Cleveland Plain DealerSometimes serious, sometimes hilarious - Lancashire Evening PostTruthful, well observed and consistently readable - Daily TelegraphPerceptive and witty - Surrey AdvertiserWill amuse, amaze and entertain - Yorkshire Postetc etc

    It is filled with dozens of humorous tales of musician antics and concert meltdowns. Outsiders are rarely allowed such access, but at last you can have your own personal tour of the mystical and magical realm of professional orchestras and the people who play in them. "Real Men Don't Rehearse" was written by Justin Locke, who spent 18 seasons as a professional freelance double bassist in Boston. He played with the Boston Symphony and the Boston Pops, as well as for ballets, operas, and Broadway shows. He is also well known in the symphonic world as the author of "Peter VS. the Wolf" and "The Phantom of the Orchestra," which are internationally acclaimed programs for orchestra family concerts. This is the perfect gift for your favorite music lover! This is a book no musical library should be without!

    Who Stole My Spandex? is a witty selection of stories from Doyle’s madcap world of menopausal pitfalls, wardrobe malfunctions, and a family full of pranksters. This clever compilation includes laugh-out-loud pieces like "Queen of Klutz,” "One Size Fits None," and "Hands off my Egg Roll!" From couples' colonoscopies to nightmare holidays to disappearing spandex, no topic—no matter how crazy or unimaginable—is too taboo. With a heavy dose of self-deprecating humor, and a dash of sentiment, this marvelous collection of anecdotes will resonate with anyone who’s ever felt the call of nature at exactly the wrong time. Welcome to the nuthouse that Marcia Kester Doyle calls home.

    In Tharoorosaurus, he shares fifty-three examples from his vocabulary: unusual words from every letter of the alphabet. You don't have to be a linguaphile to enjoy the fun facts and interesting anecdotes behind the words! Be ready to impress-and say goodbye to your hippopotomonstrosesquipedaliophobia!

    Filled with photos, you'll see how to convert almost any minivan into a comfortable mini RV camper, perfect for short or long term trips. You'll learn that even on a limited budget, you can quickly put together a minivan camper that'll have a comfortable bed, toilet, small kitchen, fridge, TV, fan, plenty of storage, a portable power supply and more. This book shows all the steps and includes photos and a source list of the gear you've been looking for. If you have a minivan or are thinking about getting one and converting it to a camper, you'll want this book!

    The pieces of each mom's life-the work life, mom life, social life, etc.-are mended together through Christ to complete her one whole life, set apart because of Him.This book is a stepping stone to help working mothers reset their spiritual and emotional health, habits, and relationship with God. There are performance pressures at work, home, and mind-sets that affect a mom's ability to feel complete and live more closely aligned with God. This book includes the beginning steps for moms to walk in wholeness and holiness by asking God for more.

    What this book lacks in length, it more than makes up for with ersatz knowledgeability and diagrams. Particularly helpful for guys who have just come out of a long term relationship - but also universally applicable.

    CNN has described him as "having the world's most interesting job." Read about Lansky's experiences: fending off hippos with a canoe paddle on the Zambezi Rivertest driving Ferraris in Italysurviving the world's largest tomato fight in Spainswimming with dolphins off the coast of New Zealandblowgun hunting with the Jaguar Indians in the Amazonriding an ostrich in South Africalassoing reindeer above the Arctic Circlewrestling an alligator in Floridaplaying ice golf in Finland

    Find out below how all profits from every purchase of this book saves another person's life.Has your life turned out exactly as planned?When you were younger did you have dreams of being a rockstar?...a fireman?...a doctor?Who did you want to be before the world told you who you should be?When we're born, we enter a world full of systems, most of which are out of our control. There are tons of unwritten rules and social pressures we feel forced to follow. We're pressured to:- study hard and get good grades- get accepted and attend college- graduate and find a secure job- get married and start a familyWe're trained not to stray too far from the path.If we follow this recommended path, why do we still feel that we're missing something? In Breaking Out of a Broken System, Seth & Chandler Bolt give you the tools to re-draw the lines, chart new roads, and expand the borders around your life. Each of the brothers writes a totally different perspective on the 15 most important life lessons taught by their parents. These are things they thought everyone learned growing up, but they realized otherwise after going out into the "real world".As you read, you'll have the option to read two completely different perspectives on each life lesson.You can start with the artistic account written by Seth, bass player for the southern rock band NEEDTOBREATHE.Or...Dive into Chandler's entrepreneurial story told from the perspective of the younger brother.There are two major benefits that will manifest from reading these intriguing tales. First, your life will gain a fresh new outlook on how blazing new trails can be the perfect addition to your own path.And secondly, you'll be saving someone else's life.Each book sold saves a life by providing a life-saving malaria pill (#1book1life). Each year, 1.2 million people die from malaria. This is solely because many villages only receive 3-4 months worth of pills per year to cure the disease.Our mission with the "Breaking Out of a Broken System" book launch is to buy 10,000 life-saving malaria pills by selling 10,000 copies of this book.Buy this book, change your life. Buy this book, save another.Buy the book during launch week to get tons of free stuff & a chance to win the trip of lifetime to Uganda!