The experience shocks him, and he swears he will never set foot on a ward again. Two decades later, older but not a lot wiser, some strange twists of fate lead Jimmy back to hospital, this time as a student nurse.

    The book also details how the lives of millions of Americans were turned upside down, leaving them only hope for the future.

    It has been used in over 40 states and seven countries outside the U.S. He provides practical methods for taking action together that are simple and common sense, that use plain language, produce minimum paper and are actually useful to managers, community members and decision-makers. The book's Results Accountability framework can be used to improve the quality of life in communities, cities, counties, states and nations, including everything from the well-being of children to the creation of a sustainable environment. It can help government and private sector agencies improve the performance of their programs and make them more customer-friendly and effective. Results Accountability is a common sense approach that replaces all the complicated jargon-laden methods foisted on us in the past. The methods can be learned and applied quickly, and all the materials are free for use by government and non-profit organizations and for-profit organizations of five persons or less. In addition to presenting practical methods, this book is also makes a contribution to social theory. The book makes a clear distinction between population and performance accountability. While public and private organizations bear responsibility for their own performance, no organization can claim ownership of the well-being of a whole population. Population accountability is not an extension of performance accountability but a separate, and perpetually unfinished, collective enterprise. The book clearly and completely explains the differences and connections betweenthese two forms of accountability. The Results Accountability progression of thought from results to experience, measures, baselines, story, partners, what works and action can be applied to any population challenge from the highest level consideration of world peace to the economic prosperity of nations and states to the safety of children in a particular community. The same thought progression can be applied to any performance accountability challenge from the management of whole governments to large public and private sector agencies to the smallest program and finally to our personal lives. Results accountability may be the only planning framework of this scope.

    This situation began to change in 1966, when the Major League Baseball Players Association was formed and Marvin Miller, who had been chief economist and assistant to the president of the steelworkers' union, became its first executive director. Here he recounts his experience in dealing with club owners and his success in winning a new role for the players. He helped virtually end the system that bound an athlete to one team forever, and thereby raised salaries enormously. Candid in his assessments of the characters involved in this drama, Mr. Miller is nonetheless generous in his comments about the ballplayers who made sacrifices for their union.

    Amy chronicles her harrowing medical journey from the first misdiagnosis to her astonishing recovery after her heart transplant, which is made all the more dramatic by the romantic bedside courtship with her future husband, and her uncompromising desire to become a mother. She presents a patient's perspective of life after a heart transplant with honesty.

    One performs much worse than the rest, and one performs far better. Which type are you?Based on a first-of-its-kind, wide-ranging global study of over 9,000 people, analysts at the global research and advisory firm Gartner were able to classify all managers into one of four types:- Teacher managers, who develop employees' skills based on their own expertise and direct their development along a similar track to their own. - Cheerleader managers, who give positive feedback while taking a general hands-off approach to employee development. - Always-on managers, who provide constant, frequent feedback and coaching on all aspects of the employee's performance. - Connector managers, who provide feedback in their area of expertise while connecting employees to others in the team or organization who are better suited to address specific needs.Although the four types of managers are more or less evenly distributed, the Connector manager consistently outperforms the others by a significant margin. Meanwhile, Always-on managers tend to see their employees struggle to grow within the organization. Why is that?Drawing on their groundbreaking data-driven research, as well as in-depth case studies and extensive interviews with managers and employees at companies like IBM, Accenture, and eBay, the authors show what behaviors define a Connector manager, and why they are able to build powerhouse teams. They also show why other types of managers fail to be equally effective, and how they can incorporate behaviors of Connector managers in order to be more effective at building teams.

    Jerk and Dr. Panic, who—after she suffered a massive, debilitating stroke at age thirty-seven—told her she'd probably die, or to Nurse Doom, who ignored her emergency call button. Instead she heeded the advice of kind, gifted Dr. Neuro, who promised her he would "treat your mind as well as your body." Julia figured if she could somehow manage to get herself into a wheelchair, at least she'd always find parking. But after many, many months of hospitalization and rehab—with the help of family, friends, and her own indomitable spirit—Julia not only got into a wheelchair, but she got back out. Don't Leave Me This Way is the funny, inspiring, profoundly moving true story of a woman's fight for her life and dignity—and her determined quest to awaken an entrenched, unfeeling medical community to the fact that there's always a human being inside every patient.

    Doctors, nurses, and clinicians swear by this code of conduct. Yet, medical errors are made every single day-avoidable mistakes that often cost lives. Inspired by two such mistakes, Dr. Peter Pronovost made it his personal mission to improve patient safety and make preventable deaths a thing of the past, one hospital at a time. Safe Patients, Smart Hospitals shows how Dr. Pronovost started a revolution by creating a simple checklist that standardized a common ICU procedure. His reforms are being implemented in all fifty states and have saved hundreds of lives by cutting hospital-acquired infection rates by 70%. Atul Gawande profiled Dr. Pronovost's reforms in a New Yorker article and his bestselling book The Checklist Manifesto is based upon Dr. Pronovost's success in patient safety. But Safe Patients, Smart Hospitals is the real story: an inspiring, thought-provoking, accessible insider's narrative about how doctors and nurses are improving patient care for all Americans, today.

    Nationally known health expert Jonny Bowden presents small changes anyone can implement up front for big energy—such as what to eat for all-day endurance, when to time a workout for the biggest brain boost, or how working with (or against) natural light cycles can make your sleep restorative or slump-inducing. Energy starts with attitude—you'll learn how to “think” like a high-energy person and use breathing techniques, meditation, and exercise to bust stress, beat fatigue, and boost stamina. You'll also learn how physical factors such as toxins, eating patterns, and nutritional deficiencies can sabotage strength—and how they can be corrected with proper diet and supplements. The 150 Most Effective Ways to Boost Your Energy gives you a complete program to go from exhausted to energized.

    It is an epic tale that follows the president and his inner circle from the crisis of defeat to historic success. Over the span of an extraordinary two months in the life of a young presidency, Obama and his senior aides engaged in a desperate struggle for survival that stands as the measure of who they are and how they govern. Bestselling Obama biographer Richard Wolffe draws on unrivaled access to the West Wing to write a natural sequel to his critically acclaimed book about the president and his campaign. He traces an arc from near death to resurrection that is a repeated pattern for Obama, first as a candidate and now as president. Starting at the first anniversary of the inauguration, Wolffe paints a portrait of a White House at work under exceptional strain across a sweeping set of challenges: from health care reform to a struggling economy, from two wars to terrorism. Revival is a road map to understanding the dynamics, characters, and disputes that shape the Obama White House. It reveals for the first time the fault lines at the heart of the West Wing between two groups competing for control of the president’s agenda. On one side are the Revivalists, who want to return to the high-minded spirit of the presidential campaign. On the other side are the Survivalists, who believe that government demands a low-minded set of compromises and combat. At the center of this compelling story is a man who remains opaque to supporters, staff, and critics alike. What motivates him to risk his presidency on health care? What frustrations does he feel at this incredible time of testing? Written by the author who knows Obama best, Revival is a frank and intimate account of a president struggling to adapt, enduring failure, and outfoxing his foes. It is a must-read volume, full of exclusive insights into the untold and unfinished story of a new force in world politics.

    Focusing on events in Baltimore and Pittsburgh, this essay brings this dramatic and bloody confrontation to life, as ordinary people, driven to the wall by oppression, rose against their masters. This was the opening act in long years of savage struggle for the rights of labor that continue to this day.

    In fact, one in eight Americans--a shocking 43 million people--do not have any health care insurance at all. One Nation, Uninsured offers a vividly written history of America's failed efforts to address the health care needs of its citizens. Covering the entire twentieth century, Jill Quadagno shows how each attempt to enact national health insurance was met with fierce attacks by powerful stakeholders, who mobilized their considerable resources to keep the financing of health care out of the government's hands. Quadagno describes how at first physicians led the anti-reform coalition, fearful that government entry would mean government control of the lucrative private health care market. Doctors lobbied legislators, influenced elections by giving large campaign contributions to sympathetic candidates, and organized grassroots protests, conspiring with other like-minded groups to defeat reform efforts. As the success of Medicare and Medicaid in the mid-century led physicians and the AMA to start scaling back their attacks, the insurance industry began assuming a leading role against reform that continues to this day. One Nation, Uninsured offers a sweeping history of the battles over health care. It is an invaluable read for anyone who has a stake in the future of America's health care system.

    With 77 million baby boomers entering the program, questions about what Medicare is and how it affects seniors are certain to arise. Medicare For Dummies addresses this uncertain topic and helps those eligible for Medicare benefits maneuver the complicated process. Topics include: summary of Medicare benefits; Medicare coverage options; Medicare rights and protections; updated information on changes to Medicare based on recent changes in healthcare legislation; how the economy affects Medicare; and more. * Includes up-to-date information on the changing healthcare landscape so recipients can take advantage of the new provisions * Helps readers make sense of Medicare in these uncertain times If you're one of the millions of Americans looking to get the lowdown on Medicare, this hands-on, friendly guide has you covered.

    The authors of the bestselling "Eat This, Not That!" and "Cook This, Not That!" are back with the ultimate time-saving, money-saving, fat-busting plan for preparing favorite restaurant foods at home at a fraction of the financial and caloric price.

    This complexity and the emergence of networks is changing the practice of strategic management. Today's leaders need to understand how to design and guide complex collaborations to accelerate innovation and change--collaborations that cross boundaries both inside and outside organizations.Strategic Doing introduces you to the new disciplines of agile strategy and collaborative leadership. You'll learn how to design and guide complex collaborations by following a discipline of simple rules that you won't find anywhere else.- Unleash the power of true collaboration- Learn and master the 10 skills of agile leadership- Apply individual skills to targeted situations- Introduces a new discipline of leadership strategyFilled with compelling case studies, Strategic Doing outlines a new discipline of leadership strategy specifically designed for open, loosely-connected networks.