But he was the first to show how one person, armed with creativity, some friends, $150, and the Internet, could turn an entire industry upside down.United Airlines had broken Dave’s guitar in checked luggage. After eight months of pestering the company for compensation, he turned to his best tool—songwriting—and vowed to create a YouTube video about the incident that he hoped would garner a million views in one year. Four days after its launching, the first million people had watched “United Breaks Guitars.” United stock went down 10 percent, shedding $180 million in value; Dave appeared on outlets as diverse as CNN and The View. United relented. And throughout the business world, people began to realize that “efficient” but inhuman customer-service policies had an unseen cost—brand destruction by frustrated, creative, and socially connected customers.“United Breaks Guitars” has become a textbook example of the new relationship between companies and their customers, and has demonstrated the power of one voice in the age of social media. It has become a benchmark in the customer-service and music industries, as well as branding and social-media circles. Today, more than 150 million people are familiar with this story.In this book, you’ll hear about how Dave developed the “just do it” philosophy that made him the ideal man to take on a big corporation, what it felt like to be in the center of the media frenzy, and how he’s taken his talents and become a sought-after songwriter and public speaker. And businesspeople will learn how companies should change their policies and address social-media uprisings.Since “United Breaks Guitars” emerged, nothing is the same—for consumers, for musicians, or for business. Whether you are a guitarist, a baggage handler, or a boardroom executive, this book will entertain you and remind you that we are all connected, that each of us matters, and that we all have a voice worth hearing.

    Guitarists of all levels will find a wealth of practical music knowledge in this special book with online audio access. Veteran guitarist and author Tom Kolb dispels the mysteries of music theory using plain and simple terms and diagrams. The accompanying recordings provide 94 tracks of music examples, scales, modes, chords, ear training, and much more!

    Your great-grandmother would be amazed to learn that toilet training has become one of Mom's greatest sources of anxiety and frustration during her child's early years. To Great-Grandma, it was no worse than teaching her child to use a spoon. Rosemond does not write from the perspective of a psychologist, but with the common sense and authority derived from 30 years of counseling parents, and from his two children and seven grandchildren, some of whom he helped toilet train. He advises an old-fashioned approach to toilet training that would have earned Grandma's stamp of approval. This book is helpful, revealing, and funny. Best of all, the method works! Thousands of parents have used it to discover how easy toilet training can be. With his trademark parents-take-control style, Rosemond covers everything from the basic how-to and troubleshooting issues to successful testimonies and proper encouragement. His straightforward and no-nonsense advice utilizes simple steps with proven results. No arguing, bribing, or cajoling necessary. It helps parents avoid common toilet-training mistakes, and leads the way to a diaper-free household.

    What is needed is a clear and simple method of learning one scale in all positions, and of learning all scales in one position. Guitarists need to be able to call up any scale to their fingertips instantaneously regardless of key, mode, string, or position and they need to be able to do so without memorizing hundreds of pages of diagrams. Fortunately, this is not only possible, but it is also incredibly simple. This booklet will teach you how.

    A pioneering drummer who has transcended genres, he did much to popularize world music with his fierce passion for the rhythms of Africa. He is that rare thing, a critically acclaimed musician who has enjoyed global success with not one but several supergroups to his name, including Cream and Blind Faith. Here, Ginger tells his story for the first time and without any self-censorship. It's an often harrowing, but honest journey from his humble beginnings in war-torn south London to his adopted home in South Africa's beautiful Western Cape. He tells of his life-long love of jazz, how he discovered the drums and African music, and life on the road. He also confesses to the heroin use that should have killed him in his colorful 1960s prime, working and playing with the biggest names of the time. In the 1970s, he came up with a trans-Saharan trucking scheme, was a successful rally driver, built an ill-fated recording studio, and discovered a consuming passion for playing polo. He talks candidly of the loss and recovery of his fortune, his three marriages, Cream's 1993 induction into the rock 'n' roll hall of fame, their subsequent successful reunion in 2005, and his hopes for the future.

    Since his band Van Halen burst onto the scene with their self-titled debut album in 1978, Eddie had been hailed as an icon not only to fans of rock music and heavy metal, but to performers across all genres and around the world. Van Halen’s debut sounded unlike anything that listeners had heard before and remains a quintessential rock album of the era. Over the course of more than four decades, Eddie gained renown for his innovative guitar playing, and particularly for popularizing the tapping guitar solo technique. Unfortunately for Eddie and his legions of fans, he died before he was ever able to put his life down to paper in his own words, and much of his compelling backstory has remained elusive—until now. In Eruption, music journalists Brad Tolinski and Chris Gill share with fans, new and old alike, a candid, compulsively readable, and definitive oral history of the most influential rock guitarist since Jimi Hendrix. It is based on more than 50+ hours of unreleased interviews they recorded with Eddie Van Halen over the years, most of them conducted at the legendary 5150 studios at  Ed’s home in Los Angeles. The heart of Eruption is drawn from these intimate and wide-ranging talks, as well as conversations with family, friends, and colleagues. In addition to discussing his greatest triumphs as a groundbreaking musician, including an unprecedented dive into Van Halen’s masterpiece 1984, the book also takes an unflinching look at Edward’s early struggles as young Dutch immigrant unable to speak the English language, which resulted in lifelong issues with social anxiety and substance abuse. Eruption: Conversations with Eddie Van Halen also examines his brilliance as an inventor who changed the face of guitar manufacturing.As entertaining as it is revealing, Eruption is the closest readers will ever get to hearing Eddie’s side of the story when it comes to his extraordinary life.

    America's most widely used introduction to jazz, it teaches the chronology of jazz by showing students how to listen and what to notice in each style. Though originally conceived for nonmusicians and written at a college freshmen reading level, Jazz Styles also has been widely adopted in courses for musicians because of its point-by-point specification of each style's musical characteristics and its technical appendix. The text helps students hear how the styles differ and why the top names are important. The book's listening guides offer in-depth analysis for 38 historic recordings contained on the 2CD Jazz Classics collection.

    Why does music evoke such powerful moods? The answers are at last be- coming clear, thanks to revolutionary neuroscience and the emerging field of evolutionary psychology. Both a cutting-edge study and a tribute to the beauty of music itself, This Is Your Brain on Music unravels a host of mysteries that affect everything from pop culture to our understanding of human nature, including: • Are our musical preferences shaped in utero? • Is there a cutoff point for acquiring new tastes in music? • What do PET scans and MRIs reveal about the brain’s response to music? • Is musical pleasure different from other kinds of pleasure?This Is Your Brain on Music explores cultures in which singing is considered an essential human function, patients who have a rare disorder that prevents them from making sense of music, and scientists studying why two people may not have the same definition of pitch. At every turn, this provocative work unlocks deep secrets about how nature and nurture forge a uniquely human obsession.

    It gives clear descriptions of linear systems and uses mathematics not only to prove axiomatic theory, but also to enhance physical and intuitive understanding.

    Nancy worked for Elvis from 1967 until his untimely death in 1977. Read her stories of what those years were like, of what the routines were at Graceland, and what it meant to be close to Elvis and his family on a daily basis. Read the sad account of her rushing upstairs, after a frantic call from Ginger Alden, and finding him on the bathroom floor. This book presents that picture, one that every Elvis fan will want to see."

    Optimistic bidders went online to the world's largest flea market in droves, ready to spend cash on everything from garden gnomes to Mercedes convertibles. Among them were art collectors willing to spend big money on unseen paintings, hoping to buy valuable pieces of art at below-market prices. EBay also attracted the occasional con artist unable to resist the temptation of abusing a system that prided itself on being "based on trust." Kenneth Walton -- once a lawyer bound by the ethics of his profession to uphold the law -- was seduced by just such a con artist and, eventually, became one himself. Ripped from the headlines of the "New York Times," the first newspaper to break the story, "Fake" describes Walton's innocent beginnings as an online art-trading hobbyist and details the downward spiral of greed that ultimately led to his federal felony conviction. What started out as a satisfying exercise in reselling thrift store paintings for a profit in order to pay back student loans and mounting credit card debt soon became a fierce addiction to the subtle deception of luring unsuspecting bidders into overpaying for paintings of questionable origins.In a landscape peopled with colorful eccentrics hoping to score museum-quality paintings at bargain prices, Walton entered into a partnership with Ken Fetterman, an unslick (yet somehow very effective) con man. Over the course of eighteen months they managed to take in hundreds of thousands of dollars by selling forged paintings and bidding on their own auctions to drive up the prices. When their deception was discovered and made international headlines, Walton found himself stalked by reporters and federal agents while Fetterman went on the lam, sparking a nationwide FBI manhunt. His elaborate game of cat and mouse lasted nearly three years, until the feds caught up with him after a routine traffic violation and brought him to justice.In this sensational story of the seductive power of greed, Kenneth Walton breaks his silence for the first time and, in his own words, details the international scandal that forever changed the way eBay does business.

    But he has an rare gift — he is a musical prodigy who amazes all who hear him play.

    He finds some solace in his talent for piano playing but slowly comes to realise that the incontrollable sniffs, coughs, and faces night not just be a funny, little habit.

    Written in an engaging, conversational style, the individual essays outline the elements of intelligent, creative teaching. Duke effectively explains how teachers can meet the needs of individual students from a wide range of abilities by understanding more deeply how people learn. Teachers and interested parents alike will benefit from this informative and highly readable book.

    Glen Campbell's boy-next-door persona belied his hedonistic, near-fatal lifestyle. It all started like a dream - the rise from ruthless poverty as one of twelve children in a small Arkansas town and the against-all struggle for stardom, first as a brilliant studio musician (behind artists such as Sinatra, Elvis, Ray Charles, and Nat King Cole), then as a solo performer who in the sixties and seventies sold some 45 million records (including the timeless classics "Wichita Lineman, " "Gentle on My Mind, " "By the Time I Get to Phoenix, " and, of course, "Rhinestone Cowboy") and hosted his own top-rated TV show. Too quickly, though, the dream became a nightmare of mad spending, multiple marriages, and abusive and all-too-public affairs, as well as wildly escalating alcohol and cocaine dependencies that threatened not only his career but his very existence. Now a Christian and in recovery, he has stepped back into the spotlight a whole man at last. With the help of bestselling author Tom Carter, Glen Campbell has given us a book that is both a star-studded show-biz memoir and a spiritual testimony that radiates great faith and emotion. Rhinestone Cowboy is his personal gift of thanks to the millions who have supported him through decades of good times and bad - and to the vast new audience who have grown to know him through his frequent appearances on cable television's 700Club and other Christian TV shows. "A lot of people are going to be surprised by my story, and I hope that a lot are going to be inspired, " Campbell declares. "All I know for sure is that it's time to tell it. And as honestly as I can, that's just what I've gone and done."