In the London office my new boss Victor tells me I shall be working in a regional office - and he wants me to drive there. I am to deliver Victor's shiny Jaguar: his pride and joy. The office is in Calcutta. This all sounds like fun to me. A month long holiday. How bad can that be I think and decide to invite my friend Douglas to come along for the ride. This will be a road trip to die for I tell him. Victor's P.A. Shirley is the all seeing eye. Nothing gets past here. I have to report in on my progress at key points on the route. Shirley is going to be watching me. 'If you so much as scratch it you're dead.' I laugh, what could possibly go wrong....? well just about everything. We were OK up till Trieste; then a goat got in the car - after that it was downhill all the way to Calcutta.

    Delve deep into the mind of these creatures and learn what makes them tick.

    The public not only found Laurel's serene simpleton and Hardy's pompous buffoon hilarious, but they also thought of them as friends. Laurel and Hardy may have been nitwits, but they were loveable nitwits.Another Nice Mess: The Laurel and Hardy Story explores the lives and careers of Laurel and Hardy. The book examines how the comedians teamed up and it explains why, nearly half a century after their deaths, their films continue to enchant people all over the world.Raymond Valinoti, Jr.. is a resident of Berkeley Heights, NJ. He has a Master's in Library Science from Rutgers University and is a freelance researcher. His articles on film have been published in the magazines Midnight Marquee and Films of the Golden Age. He also writes film reviews for an online news publication, The Alternative Press.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    Featuring all new, never before published material, Crows, Papua New Guinea, and Boats is the latest release by David Thorne, author of The Internet is a Playground and 27bslash6.com

    The right way, the wrong way and the Top Gear way. Although, on reflection, that's usually just the wrong way, but faster and with more shouting. Anyway, the good news is that this third way of doing things can be applied to almost anything, and that includes motoring in general. All you need is the right guidance, which is where the brand new Top Gear Alternative Highway Code comes in. Top Gear's Altnernative Highway Code will show you how to bring the ambitious but rubbish philosophies of the world's most popular TV programme to your driving, containing advice on general motoring, as well as specific tips on how to deal with common eventualities like a rapidly sinking amphibious camper van, a caravan airship that's just crashed into a small bush, or a stupid home-made limousine that's snapped in half while transporting a top celebrity to an awards ceremony.Road users should not leave home without it.

    Packed full of zingers and hilarious illustrations, if this doesn't put a smile on your face, nothing will. What's not to like:The other day someone left a piece of plasticine in my dressing room. I didn't know what to make of it. I'm against hunting. I'm actually a hunt saboteur. I go out the night before and shoot the fox. I saw this bloke chatting up a cheetah. He was trying to pull a fast one. Black holes. I don't know what people see in them. So I fancied a game of darts with my mate. He said, 'Nearest the bull goes first.' He went 'Baah' and I went 'Moo'. He said 'You're closest.' Velcro. What a rip-off. Black Beauty. He's a dark horse. I've got a sponge front door. Hey, don't knock it.

     All the best,Kerry and Kurtanp.s. Kurtan wants to make it clear that although this newsletter is in book format it does not make him any of the following:Book WormBook bummerBoffinNerd alertThe lion, the witch and the book wormp.p.s If you don't buy this newsletter that's fine, but we are getting a percent of the profits to donate to the Kerry Mucklowe eating fund, so if you don't buy it I'll basically starve. Which is fine if your conscience can deal with that utter headf***.

    Beavis and Butt-head give us their view of the world from A to Z in their own version of an encyclopedia--just in time for Christmas. Illustrated.

    This crafty revision of English vocabulary posits that Platypus should signify “to give your cat pigtails;” that Flemish should mean “rather like snot;” and that Celtic is in fact a prison for fleas. With nearly 600 new definitions, this side-splitting resource pushes the boundaries of the English language to riotous new limits.

    

    Both are pretty easy to put off as they're very expensive and tend to wreck your house.' Stand-up comedian Sam Avery (aka the Learner Parent) started his award-winning blog when his twin boys were born. A million nappies, Peppa Pig episodes and a lot less sleep later, he shares all the lows, highs and hilarious in-betweens of his experiences of first-time parenthood in this, his highly anticipated first book. Sam's honest, messy and laugh-out-loud account of trying for a baby (which transpired to be babIES) and figuring out what to do with them once they arrived - right up to the toddler years of talking, walking and tantrum-ing - will have you crying with laughter between your own nappy changes and nursery runs.

    Ex-players, close friends, journalists, managers and former colleagues reveal their astonishing brushes with the greatest football manager England never had. The stories are cherry-picked from two acclaimed books - 150BC: Cloughie the Inside Stories and Clough: Confidential. An additional 242 stories can be found in these two volumes. So, enter the whirlwind world of Old Big 'Ead and prepare to be entertained.

    Stirring speeches to rapt juries, triumphant press interviews and enormous fees paid by grateful clients. He can see it all. But unfortunately, he has reckoned without Judge 'Bonkers' Clarke, The Honourable Mr 'Sourpuss' Boniface and a range of other equally terrifying, grumpy and borderline insane judges - not to mention tricky solicitors, bent coppers and dodgy defendants.

    15 years, seven series and more than 60 episodes later, 24.3 million people watched the final installment of Only Fools and Horses—over a third of the British population, and the largest audience for a sitcom ever recorded. On the 30th anniversary of the show, Britain's favorite entertainment writer celebrates Britain's best-loved sitcom.