Book picks similar to
The Pfeiffer Book of Successful Conflict Management Tools by Jack Gordon
resolution
communication
conflict
conflict-and-teaching-bookshelf
Behavioral Investment Counseling
Nick Murray - 2008
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Make Your Point!:Speak clearly and concisely anyplace anytime.
Kevin Carroll - 2005
John A. Greco, former AT&T executive, is just one of thousands who swear by it. Greco says: "The Diamond works wonders. Once you have it down, you can use it to make your point at any time to anyone anywhere."Make Your Point is written by two streetwise communication consultants with a combined 35 years of executive speech coaching experience. Their clients include: Microsoft, IBM, Merrill Lynch, MasterCard, Heineken, and Wrigley. If Cool Hand Luke had read Make Your Point, he probably wouldn’t have uttered those famous words: “What we have here is a failure to communicate.”
Days of Hope
Lyn Andrews - 2007
For the Devlin family in Liverpool, the wartime years have been almost too much to bear. But at long last sisters Grace and Chrissie can return to their normal lives. Level-headed and hard-working, Grace wants nothing more than to meet a nice man and settle down. Vivacious Chrissie, though, craves fun and excitement – and there’s not much of that to be had in the austere post-war years. So when Chrissie meets Pat Kilroy, a handsome Irishman, she’s swept off her feet and eagerly follows Pat to Ireland. Chrissie soon realises she has made a terrible mistake, and Grace rushes to her side to help. But the consequences of Chrissie’s actions are to be as far-reaching as they are devastating.
Leadership: Research Findings, Practice, and Skills
Andrew J. DuBrin - 1994
DuBrin, a highly respected author and consultant, incorporates current research on leadership and real-world business events from academic journals and popular periodicals. Leadership profiles focus on successful men and women to whom students can easily relate, such as lower-level, small business, and not-for-profit leaders. In the Fifth Edition, skill-building activities such as leadership self-assessment quizzes, role-play exercises, and discussion questions have been retained. Key updates include new opening vignettes and end-of-chapter cases; one additional Skill-Building Exercise per chapter; and an enhanced Online Study Center (student web site) with new Knowledge Bank sections, featuring research and theory not covered in the text.
Management Accounting
Anthony A. Atkinson - 1994
APPROACH: Atkinson is a managerially-oriented book that focuses on both quantitative and qualitative aspects of classical and contemporary managerial accounting. COMPETITORS: Garrison, MH;
Am I Being Kind: How Asking One Simple Question Can Change Your Life...and Your World
Michael J. Chase - 2011
Awakening the reader like caffeine for the heart, am I being kind revives the spirit and blazes a direct path to a more peaceful and kindhearted world. In this captivating guide to personal transformation, author and inspirational speaker Michael J. Chase reveals how one simple question has the power to change your life and the lives of those around you. As you ask, "am I being kind" in seven vital areas of your life, you discover the secret to creating unlimited joy, inner peace, and the life you've always dreamed of. Having experienced the "art of unkindness" throughout much of his life, Michael shares his own journey of self-discovery and the lessons learned from unlikely spiritual teachers along the way. Through riveting true stories and a unique step-by-step program, am I being kind shows you how the astonishing power of kindness can change your heart, your life, and ultimately, your world.
The Ten Principles Behind Great Customer Experiences (Financial Times Series)
Matt Watkinson - 2012
They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers ten principles you can use to make real world improvements to your customers’ experiences, whatever your business does and whoever you are. For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn’t need to be complicated or cost a fortune.
Dear Mr. Ted
J.D. Stockholm - 2013
Dear Mr. Ted, contains all four books.Dear Teddy Book One -Little boy little boy,Curled in a ball.I know your secrets,I know them allI write in my journal as much as I can. I talk to Mr. Ted. He is my only friend. He understands when the bad man comes. He holds my hand when I have nightmares and my mummy doesn't hear me cry. Mr. Ted doesn’t tell. He won’t say when my daddy hurts me. He keeps my secrets and my stories. I love Mr. Ted. He is the only one who loves me back.Mr. Ted.I keep falling asleep. Bad things happen. I get sore all the time. But I don’t know why. My mum says it’s a demon. Because I got evil. Please make me be good....Where does an abused child turn when he has no one to talk to? Believing that he is evil and meant to be a victim, he tells his horrific journey to his only friend, Mr. Ted. The boy is five. In his own words through the compelling pages of his journal, he writes in terrific detail of unspeakable abuse forced upon him by his parents. Through manipulation and control, he is moulded into a creation of their own design. Fear follows close behind in the guise of the “bad man.”His voice is no longer silent.Telling Teddy Book Two-Mr. Ted. I love you very much.I love my Mr. Ted. He is all mine and he is magic. He keeps me safe from the bad man. I hug him all tight. We sit on the floor by the fire. I don't be allowed to sit on the chairs. I am too evil.Me and Mr. Ted like to write stories. He tells me what to write. Then I draw the pictures about it and we make it all nice. I put it in my scrap book. My Nan bought me the scrap book. It is big and has lots of pages. It has a car on the front and my name.Stupid Boy Book Three -Stupid Boy, the sequel to the #1 ranked book, Dear Teddy and Telling Teddy.” I am a stupid boy, with stupid hair and stupid clothes. I am always stupid, forever. My badness comes out and makes it all stupid. I don’t tell Mr. Ted though. He is my friend. We go outside and we get to play. We chop up all the bad people with our swords. We play with Andrew too. He is magic, he is invisible. He doesn’t know that I am Stupid Boy. Nobody ever wants Stupid Boy.”Stupid Boy is the third instalment of Dear Teddy, and continues the pain-filled journey of a seven-year old boy through his horrific childhood of abuse. In his own words, he shows you his scars and tells you the lies that he believes; every page an accounting of the deliberate destruction of a child by those he loves and the strangers he is forced to please.His gentle spirit will reach out and amaze you with its strength. Wrap your arms around him as he opens his heart once more and shares his life with you.His story continues…Goodbye Teddy Book Four -This journey has been an odd one; I didn’t even know I was on it. Dear Teddy was born out of a conversation with my therapist at the time, a way for the child to speak after so many years of silence and being locked away in the dark. Once I gave him a pen and told him it was okay for him to talk, he didn’t stop. He had so much to say, and he did.Goodbye Teddy is the fourth and final book in the Dear Teddy series, as with the previous books; it is told through the eyes of the child. He asks you to walk with him as he shows you his world. This is a tale of child abuse in all forms. Every page takes you through the horrific events and the ways he came to survive them. It shows you the betrayal by those very people that should have protected him; his mother and father.Listen as he shares his secrets, his fears, his hopes and dreams. Laugh with him, cry with him, but don’t stop or close your eyes.ExcerptI sit on the cushions. I look at my dad’s bottle of petrol. Maybe I can drink it. It is poison. My dad says it is. He shouts when my brother plays in there. Because there is lots of things and it is poison and can make him die and go to heaven. I look at it lots of times. Maybe I can drink it all
Growing an Engaged Church: How to Stop "Doing Church" and Start Being the Church Again
Albert L. Winseman - 2007
Clergy and church leaders will find the evidence and answers in this book provocative, eye-opening and actionable.What if members of your congregation were 13 times more likely to have invited someone to participate in your church in the past month? Three times as satisfied with their lives? Spent more than two hours per week serving and helping others in their community? And tripled their giving to your church? What would your church — your parish — look like? And how would you go about creating this kind of change? One thing is certain: Church leaders are never going to inspire more people to be actively and passionately involved in their congregations by doing the same things over and over again. Pastors and lay leaders need something fresh. Something new. The last thing they need is “just another program” or to set up a laundry list of new activities for members. In this compelling and insightful book, Al Winseman — who has led thriving churches, including one he built from the ground up — explores how churches and parishes can dramatically increase members’ participation, service to the community, giving and even life satisfaction. But the solutions Winseman offers are not the “magic pill” many leaders have come to expect. Rather, he shows leaders how to reach and inspire the hearts, minds and imaginations of their people. Based on solid research by Gallup, Growing an Engaged Church will appeal to Protestant and Catholic clergy and lay leaders who are looking for a way to be the Church instead of just “doing church.”
Real Relationships: From Bad to Better and Good to Great
Les Parrott III - 2011
Les and Leslie Parrott dig below the surface to the depths of human interactions, offering expert advice and practical tools for improving the most important aspect of human life: relationships. Designed for college students, young adults, singles, and dating couples, this cutting-edge book teaches the basics of healthy relationships, including friendship, dating, sexuality, and relating to God. Newly updated and expanded to include the latest research on relationship building and vital information on social networking, it provides readers with proven tools for making bad relationships better and good relationships great. Real Relationships is filled with thought-provoking questions and links to its separate workbook. The workbook---integral to getting the most out of Real Relationships---contains dozens of self-tests and assessments that will help readers determine their relational readiness, the health of the home they grew up in, their understanding of gender differences, and much more. Real Relationships and the Real Relationships Workbook furnish an honest and timely guide to forming the rich relationships that are life's greatest treasure.
The Language of Animals: 7 Steps to Communicating with Animals
Carol Gurney - 2001
In this astounding guide, renowned animal communicator Carol Gurney draws upon fifteen years of successful communication with animals to offer animal lovers what they’ve always longed for: a simple, effective method for “listening to” and communicating with their animals. Based on her successful 7-step HeartTalk ProgramSM, which has already helped thousands of people understand their basic telepathic connection with animals, Gurney outlines the principles of “heart-to-heart” communication, showing you how to open your heart to a more meaningful connection with the animals you love. Learn how to:* Understand your animal’s needs, feelings, and innermost thoughts so you can discover who he or she really is* Develop long-distance communication skills to locate lost or stolen animals* Understand animals’ physical feelings so you can help comfort them when they are sick or injured* Emotionally prepare yourself for the death of your beloved animal* Discover how animals can be your best teachers in helping you to love yourself* Actually communicate telepathically with the loving beings that share your world!Animals are not only our loyal companions; they are our guides, our healers, our link to the simple wisdom of the natural world. Filled with amazing real-life stories of human/animal communication, The Language of Animals is a must for every animal enthusiast–and a loving gift to the engaging, expressive animals who have so much to share.
A Little Book of Friendship
Ruskin Bond - 2013
From his own observations, recorded over the years in his diaries, to famous sayings by celebrated writers, poets and philosophers, this is a delightful compilation of thoughts on love, friendship and family. Told with the heartwarming simplicity that characterizes Ruskin Bond, this book, much like a good friend, is one you can turn to at any time, for comfort and company.
Men Are From Mars: Understanding The Man In Your Life
John Gray - 1999
This title includes comforting and helpful advise on: giving and receiving emotional support; discovering and awakening your hidden qualities; keeping passion alive; reacting to, and coping with, stress; and, maintaining your zest for life. Full description
The Miracle Morning for Transforming Your Relationship: How to Create an Unshakeable LOVE and Unleashed PASSION that Lasts a Lifetime!
Hal Elrod - 2017
Since then, careers have been launched, goals have been met, and dreams have been realized, all through the power of the Miracle Morning's six Life S.A.V.E.R.S.
YES, IT TRULY TAKES ONLY ONE PARTNER TO TRANSFORM A RELATIONSHIP!
What's more, you do not need your partner to do the work with you to get the results you want. This is unlike any other "relationship book" you have ever experienced! Empower yourself with the tools and strategies that really work to create the change you deserve in your relationship! (all without needing your partner to participate in the process with you) Now The Miracle Morning for Transforming Your Relationship brings you the proven system used by thousands and thousands of people around the world to create their unshakable love and unleashed passion. Stacey & Paul Martino Bestselling authors and widely-respected experts on relationships finally give us the relationship education that no one else is teaching! DEVELOP A NEW UNDERSTANDING OF YOURSELF, YOUR PARTNER, MEN & WOMEN AND BECOME THE PERSON YOU WERE ALWAYS MEANT TO BE. The tools and strategies found in this book will empower you to create change in your relationship in ways you never imagined possible: — Learn why mornings matter more than you think when transforming your relationship — Learn how to leverage the most powerful force in relationship today. If you do not know how to use this force for your advantage, then it’ s working against you right now — Gain an understanding of men and women that you have never had before — Learn the secrets to wiping the slate clean and starting anew as Stacey and Paul teach you their proven process to allow you to forgive ANYTHING...yes, anything! — Get the tools and strategies to create the rock-solid relationship that you desire. These are the tools that work in real-life to help you align with your partner as a rock-solid team — Learn how to unleash the passion and bring the spark back after it has fizzled or died completely — Get your roadmap to mastery to create change that lasts beyond this book — Learn how to implement Hal Elrod’s invaluable Life S.A.V.E.R.S. in your daily routine — And much more... Whether you’re in a relationship, or you want to be, you can now discover how to take your love life to the next level by first taking your self to the next level. The Miracle Morning for Transforming Your Relationship is your roadmap to creating the relationship you’ ve always wanted, creating an unshakeable love, and unleashing the passion. TAKE THE NEXT STEP: CLICK 'BUY NOW' AT THE TOP OF THIS PAGE! Start giving yourself, your relationship, your family and your life the very best opportunities for success, right now. The Miracle Morning Book Series includes all of the titles below and doesn't have to be read in any particular order.
Preaching with Variety: How to Re-Create the Dynamics of Biblical Genres
Jeffrey D. Arthurs - 2007
Each chapter includes practical "Try this" suggestions and ends with a quick checklist for preachers to consider when preaching from each of the six genres. Readers will learn how to expand their repertoire of creative, interesting, and relevant sermons.