In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the bookIncludes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

    . . when you were little, you learned that everyone poops. But did you ever discover how much? Well, sit down on that cold porcelain throne and get ready to laugh your butt off at the most amazing, hilarious, need-to-go facts on the one thing everyone does--but nobody talks about. Filled to the rim with piles of fascinating dirty fun, this illustrated kids' book for grown-ups answers all the questions you never thought to ask: •How do astronauts poop in space? •Where does poop go after you flush? •Why can I see the corn but not the chicken? •Can I light my poop on fire? •Who invented the first flushing toilet? •What's the poop on Michael Jackson, Elvis and John Wayne?

     The Great Depression was one of the most trying eras in American history. All aspects of the United States were affected. After the stock market crash of 1929, the nation was thrust into a decade of turmoil and change—in government, the economy, and culture. Many of the changes brought about by the Great Depression remain today. Inside you will read about... ✓ Causes of the Great Depression ✓ The Depression and the Hoover Administration ✓ The Election of 1932 and the Rise of Franklin Roosevelt ✓ The Depression and American Culture ✓ Setbacks and Detractors ✓ Last Steps Toward Recovery—and War And much more!

    For the engineers who had to kill the well, this was like Apollo 13, a crisis no one saw coming, and one of untold danger and challenge. A suspense story, a mystery, a technological thriller: This is Joel Achenbach’s groundbreaking account of the Deepwater Horizon disaster and what came after. The tragic explosion on the huge drilling rig in April 2010 killed eleven men and triggered an environmental disaster. As a gusher of crude surged into the Gulf’s waters, BP engineers and government scientists—awkwardly teamed in Houston—raced to devise ways to plug the Macondo well. Achenbach, a veteran reporter for The Washington Post and acclaimed science writer for National Geographic, moves beyond the blame game to tell the gripping story of what it was like, behind the scenes, moment by moment, in the struggle to kill Macondo. Here are the controversies, the miscalculations, the frustrations, and ultimately the technical triumphs of men and women who worked out of sight and around the clock for months to find a way to plug the well. The Deepwater Horizon disaster was an environmental 9/11. The government did not have the means to solve the problem; only the private sector had the tools, and it didn’t have the right ones as the country became haunted by Macondo’s black plume, which was omnipresent on TV and the Internet. Remotely operated vehicles, the spaceships of the deep, had to perform the challenging technical ma-neuvers on the seafloor. Engineers choreographed this robotic ballet and crammed years of innovation into a single summer. As he describes the drama in Houston, Achenbach probes the government investigation into what went wrong in the deep sea. This was a confounding mystery, an engineering whodunit. The lessons of this tragedy can be applied broadly to all complex enterprises and should make us look more closely at the highly engineered society that surrounds us. Achenbach has written a cautionary tale that doubles as a technological thriller.

    Why Your World Is About to Get a Whole Lot Smaller is a powerful and provocative book that explores what the new global economy will look like and what it will mean for all of us. In a compelling and accessible style, Jeff Rubin reveals that despite the recent recessionary dip, oil prices will skyrocket again once the economy recovers. The fact is, worldwide oil reserves are disappearing for good. Consequently, the amount of food and other goods we get from abroad will be curtailed; long-distance driving will become a luxury and international travel rare. Globalization as we know it will reverse. The near future will be a time that, in its physical limits, may resemble the distant past. But Why Your World Is About to Get a Whole Lot Smaller is a hopeful work about how we can benefit-personally, politically, and economically-from this new reality. American industries such as steel and agriculture, for instance, will be revitalized. As well, Rubin prescribes priorities for President Obama and other leaders, from imposing carbon tariffs that will increase competition and productivity, to investing in mass transit instead of car-clogged highways, to forging "green" alliances between labor and management that will be good for both business and the air we breathe. Most passionately, Rubin recommends ways every citizen can secure this better life for himself, actions that will end our enslavement to chain-store taste and strengthen our communities and timeless human values.

    But how about Alex Rodriguez, Jeter's teammate, former American League MVP, and probable future Hall of Famer? Many would argue he's even better than Jeter. And what about Jeter's seemingly unassailable status as one of the greatest Yankees of all time? Such discussions highlight one of the great joys of being a baseball fan: arguing over who's really great and who falls just short, who doesn't get the respect he deserves and who gets too much. In other words, who's overrated and who's underrated. In The Stark Truth, baseball analyst, writer, and researcher Jayson Stark of ESPN considers the entire history of professional baseball and picks the most overblown and underappreciated players in the history of the game. His results, based on extensive research using both traditional and more modern methods of evaluating baseball players and performance, are provocative, entertaining, and go a long way toward settling many of baseball's most persistent debates. No book can hope to settle every baseball argument, but The Stark Truth: The Most Overrated and Underrated Players in Baseball History takes one of baseball's most enduring debates and provides some compelling and stunning clarity.

    Once seen as a thousand years of warfare, religious infighting, and cultural stagnation, they are now understood to be the vital connection between the past and the present. Along with the battles that helped shape the modern world are a rich heritage of architecture, arts, and literature, of empire and its dissolution. It was the era of the Crusades and the Norman Conquest, the Black Death and the fall of Constantinople. It is a landscape both familiar and foreign, dark and foreboding at times, but also filled with the promise and potential of the future.

    Friedman speaks to America's urgent need for national renewal and explains how a green revolution can bring about both a sustainable environment and a sustainable America. Friedman explains how global warming, rapidly growing populations, and the expansion of the world’s middle class through globalization have produced a dangerously unstable planet--one that is "hot, flat, and crowded."  In this Release 2.0 edition, he also shows how the very habits that led us to ravage the natural world led to the meltdown of the financial markets and the Great Recession.  The challenge of a sustainable way of life presents the United States with an opportunity not only to rebuild its economy, but to lead the world in radically innovating toward cleaner energy.  And it could inspire Americans to something we haven't seen in a long time--nation-building in America--by summoning the intelligence, creativity, and concern for the common good that are our greatest national resources. Hot, Flat, and Crowded is classic Thomas L. Friedman: fearless, incisive, forward-looking, and rich in surprising common sense about the challenge--and the promise--of the future.

    The author, Elliot Bogod, is a Founder and Managing Director of Broadway Realty, a real estate brokerage in Manhattan. With over twenty years experience, Elliot has sold over $2 billion in New York real estate. In this book, you will find: • A list of “magic words” often used in real estate investment, with clear and detailed explanations • Methods for evaluating the locations for your investments, using vibrant Manhattan neighborhoods as an example. • Review of different types of residential investments: condominiums, co-ops and townhouses • Detailed advice on investing in various types of commercial real estate: retail locations, offices, restaurants, hotels, garages and others • Multiple strategies, tactics and techniques for building wealth through your investments • Clear and concise information on mortgages, taxes and laws • Methods for achieving success through managing a team of experts working for you

    With passion and pride, Ray Anderson, Founder, Chairman, and CEO of one of the world's largest interior furnishings companies, recounts his awakening to the importance of environmental issues and outlines the steps his petroleum-dependent company, Atlanta-based Interface, Inc., is taking in its quest to become a sustainable enterprise - one that will never have to take another drop of oil from the earth.

    Nobody appeared. Across all departments the stories were the same: Trump appointees were few and far between; those who did show up were shockingly uninformed about the functions of their new workplace.Michael Lewis’s brilliant narrative of the Trump administration’s botched presidential transition takes us into the engine rooms of a government under attack by its leaders through willful ignorance and greed. The government manages a vast array of critical services that keep us safe and underpin our lives, from ensuring the safety of our food and medications and predicting extreme weather events to tracking and locating black- market uranium before the terrorists do. The Fifth Risk masterfully and vividly unspools the consequences of what happens when the people given control over our government have no idea how it works.

    In this brand new edition of the popular work, David Coghlan and Teresa Brannick provide an easy-to-follow, hands-on guide to every aspect of conducting an action research project in your own organization.Revised and updated, this Third Edition contains: An expanded discussion on politics and ethics of insider action researchAn expanded chapter on writing an action research dissertation and an action research report More case examples and reflective exercises taken from a wide variety of organizational settings

    The secret, though, that surrounded my parents’ unhappy life together, was divulged to me by accident . . .’ Hidden under some papers in his father’s bureau, the sixteen-year-old Derek Malcolm finds a book by the famous criminologist Edgar Lustgarten called The Judges and the Damned. Browsing through the Contents pages Derek reads, ‘Mr Justice McCardie tries Lieutenant Malcolm – page 33.’ But there is no page 33. The whole chapter has been ripped out of the book. Slowly but surely, the shocking truth emerges: that Derek’s father, shot his wife’s lover and was acquitted at a famous trial at the Old Bailey. The trial was unique in British legal history as the first case of a crime passionel, where a guilty man is set free, on the grounds of self-defence. Husband and wife lived together unhappily ever after, raising Derek in their wake. Then, in a dramatic twist, following his father’s death, Derek receives an open postcard from his Aunt Phyllis, informing him that his real father is the Italian Ambassador to London . . . By turns laconic and affectionate, Derek Malcolm has written a richly evocative memoir of a family sinking into hopeless disrepair. Derek Malcolm was chief film critic of the Guardian for thirty years and still writes for the paper. Educated at Eton and Merton College, Oxford, he became first a steeplechase rider and then an actor after leaving university. He worked as a journalist in the sixties, first in Cheltenham and then with the Guardian where he was a features sub-editor and writer, racing correspondent and finally film critic. He directed the London Film Festival for a spell in the 80s and is now President of both the International Film Critics Association and the British Federation of Film Societies. He lives with his wife Sarah Gristwood in London and Kent and has published two books – one on Robert Mitchum and another on his favourite 100 films. He is a frequent broadcaster on radio and television and a veteran of film festival juries all over the world.

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    Ed Strimlan is a doctor who never got to practice medicine. Instead he discovers how people died. Mike Chichwak is a stolid ex-paramedic, respected around the office for his compassion and doggedness. Tiffani Hunt is twenty-one, a single mother who questions whether she wants to spend her nights around dead bodies.All three deputy coroners share one trait: a compulsive curiosity. A good thing too because any observation at a death scene can prove meaningful. A bag of groceries standing on a kitchen counter, the milk turning sour. A broken lamp lying on the carpet of an otherwise tidy living room. When they approach a corpse, the investigators consider everything. Is the victim face-up or down? How stiff are the limbs? Are the hands dirty or clean? By the time they bag the body and load it into the coroner's wagon, Tiffani, Ed, and Mike have often unearthed intimate details that are unknown even to the victim's family and friends.The intrigues of investigating death help make up for the bad parts of the job. There are plenty of burdens--grief-stricken families, decomposed bodies, tangled local politics, and gore. And maybe worst of all is the ever-present reminder of mortality and human frailness.Deadhouse also chronicles the evolution of forensic medicine, from early rituals performed over corpses found dead to the controversial advent of modern forensic pathology. It explains how pathologists "read" bullet wounds and lacerations, how someone dies from a drug overdose or a motorcycle crash or a drowning, and how investigators uncover the clues that lead to the truth.